Maven Roofing

Susanne Buttrey

2024-04

Please pay attention here.I have struggled in making a decision about this review. I would not be writing it if my follow-up experience had resulted in a different outcome.I contacted Maven Roofing following the March 2023 storm that had resulted in damage to my barn and gazebo roofs.My insurance company had given me basically nothing to repair my gazebo roof. Regardless, it needed to be fixed. The representative who came and inspected it was knowledgeable, courteous, and very patient with my many questions. I signed a contract with the company. This was the beginning of the destruction of my property.Skipping forward. Several rain delays later materials arrived and the replacement of my roof was underway.I pretty much stayed out if the way and let the work progress.When the work was complete, I saw a beautiful new roof. I loved it. I still love the outside. The workers cleaned up the area and I paid for the job.Only then did I see the damage done to the inside of my gazebo. The nails were way to long and had destroyed the inside if the gazebo ceiling! I had no idea they were using nails that were way too long. I am not a builder but I do know that if you are fastening shingles to a 3/4 inch plywood roof, you don't do it with don't do it with nails that will protrude, more than an inch inside. The entire inside of my roof, which is open, is destroyed!I did have an opportunity to show this to a Maven rep. I asked for something to be done. He took pictures and said he'd see what could be done. I was not contacted again!I realize I have no legal recourse, as I accepted the job and paid for it. I looked at a roof and had no thought to see if the inside had been destroyed.I am stuck with a job done by a company that refused to make things right. Don't give them an opportunity to do such damage to your property.I have pictures, but am not seeing an option to share them. If you'd like to see them, I'll share in a PM.

Yvonne Richard

2024-02

HOMEOWNER BEWARE!! If I could give a negative review this would be it. For started Maven Roofing come out in Oct 2023 for roofing repairs. The meeting went great, told me no worries and the repairs would get done soon. Mid December my roof is still not fixed. I had to keep calling and e-mailing to see when the work would get started. Maven was able to get some work started on roof the night before the Tornado hit Clarksville. However, the amount of time I have wasted contacting this company is unreal. My point is this... If you’re a company that provides a service, then provide that service. If you are too busy, then say! Communication is key this company needs to communicate better with their customer. I will not be referring anyone to this business. Please fix your issues. If you had answered my e-mails and called back I would not have had to write and review for you to understand that how you conduct business is not business like. Fix it please.Respectfully,A considered customer.

Tiana Willis

2023-09

Highly recommend contacting Thomas with Maven Roofing for any roofing needs. Thomas has been to our house twice. The first time for a inspection and the second time was to give an estimate for replacing some vent boots. His professionalism and honesty far surpasses anyone else. He definitely has his clients best interest as his number one priority! Mavin Roofing as a whole has always been quick to respond and quick to complete the job.Service: Roof inspection

Cyndi Houston

2023-09

Nate came through our neighborhood after some pretty rough storm damage hit our area, and offered us a free inspection. He worked to accomadate our schedule for the inspection and to discuss findings. He was very knowledgeable, polite, personable, and most all was not pushy, but rather did his best to listen and find something that would work within our needs and budget. While we are not in a rush to get our roof replaced at this time, when the time comes we will certainly be contacting him directly. Hands down, exceptional customer service. If you are need of a roof or roof repair I highly recommend giving them a call.Service: Roof inspection

Abby Smith

2023-07

My Husband and I needed a new roof pretty bad. We called contractor after contractor to get a quote for our insurance and as you could guess, no one would show up. Thankfully, Thomas drove by and noticed our roof needed some TLC and offered to give us a free quote. He went above and beyond to make the process as smooth as possible. Super professional as well. Maven Roofing handled everything on the insurance end, we practically had to do nothing. Our brand new roof looks phenomenal, the team did an amazing job both on the roof and the clean up portion. Thank you again to Thomas & Maven Roofing for being so great. 10/10 would recommend to anyone needing a new roofServices: Roof repair for storm & wind damage, Roof inspection, Roof installation

Jason Webster

2023-10

Got a new roof installed and these guys were great they took care to clean up passed that magnet so often I lost count. Filipe answered all my questions great company was easy from day 1. I've already recommended them to friends. Less than 2 weeks and a new roof.Services: Roof repair for storm & wind damage, Roof installation

James Frailey

2023-09

Professionalism: 5 out of 5Timeliness: 5 out of 5Workers attitude and work ethic : 5 out of 5 (Awesome crew)Quality of work: Looks like a great roof !!!Communication: 4 out of 5Companies effort to fix issues: 6 out of 5Hi, I am a retired army helicopter mechanic so I know nothing about roofs, a roof is a roof. This review will specify on the other aspects of the project. Thomas was our inspector and Katy was our site manager and Diana was our build teams representative . There are always hiccups with every project no matter how well you plan or how many times you've done it.Thomas and the companies insurance department worked tirelessly with our insurance company and got our initial estimate from less than $800 to a full $20,000 replacement. That's right they have a entire department that solely focuses on dealing with the insurance company for you.Thomas was quick to handle issues such as, why is this pallet of supplies here on my front lawn? The project date got moved back. And poof the supplier was back the same day to remove it. Any issues during the project were corrected immediately and any questions were answered either onsite by Diana or within a few hours by Katy when the answer wasn't known. Such as what are those raised areas on the peeks of the roof they weren't like that on the old roof? "Those are the roof vents we replaced the old style square ones you normally see with these they vent out more heat and help your house stay cooler". Awesome thank you!!The build itself went relatively well. Minor tragedy of a couple of flowers getting squashed during demo day. But an old roof came off and a nice new one went on. But the care the team took to scour the yard and driveway with magnets on wheels and magnets on sticks for nails and picking up 99% of any debris, was exceptional. Sorry folks you can't get it all but they do try to.Our roof has several steep angles to it but in 1 1/2 days they tore the old one off and put a new one on and were gone. It was like they were never there except for the awesome new roof we have.There is only one area they need to work on and that is their internal communications between their production department, build teams, and suppliers. But these issues where barely noticeable on our end and were corrected quickly.If you need a new roof or know someone who does, call Maven Roofing you won't be disappointed!!!

Carol Carter

2023-05

This company is so professional and meticulous. They’re attention to detail was impressive. They were patient with me when I took an extra amount of time to select the roof color. The staff that worked with my insurance company was phenomenal. The job went quite smoothly, and the cleanup was beyond. Amazing I would highly recommend them for any and all roofing projects .CarolServices: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Nancy S

2023-09

Wish they had “0” stars because that’s what they deserve. Don’t let them fool you with the first visit. It’s a shame that this is a veteran owned company. Makes us veterans look bad. Nothing of what they promised was done. Representative was suppose to go up with the insurance inspector and she didn’t. Stood in the front yard for an hour on her iPad. Oh and got here late too. We have proof, cameras recording the entire time. Every time we call they are very nice and tell you what you want to hear. Said they will have inspector come back out if they had to, never did. Took month to reach back to us. Dealt with 5 different people and still nothing was done. Process started in May, and just now (August) have a final call.

Erika Halford

2024-01

Very quick to respond and help after a natural disaster. They came out same day we contacted them to tarp up my home. Hightly recommend!!

Ashley Bugarin

2023-07

My husband and I would highly recommend Maven Roofing. We had the privilege of working with Thomas, who was on super generous, professional and on top of it for our house roofing. We would highly recommend any future clients to ask for him. You would be in great hands.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Jamille Fonclara

2023-07

Maven Roofing saved the day with their exceptional emergency tarping service for my roof. When I faced a sudden leak and had to wait for my insurance claim to be processed, they swiftly responded to my distress call. The team arrived promptly and skillfully applied the tarp to prevent further damage. Their efficiency and professionalism were commendable, providing me with peace of mind during a stressful time. I am incredibly grateful for their quick response and expert handling of the situation. Maven Roofing's dedication to customer service is unmatched, earning them a well-deserved five-star rating.

Aleshia Beene

2023-12

I appreciate the hard work Thomas put in to get the roofing job complete. He remained in contact and updated me every step of the way. Thank you againService: Roof repair for storm & wind damage

Russell Atwood

2023-05

My roof was replaced quickly. Spencer was very helpful and answered all my questions. Dave also was knowledgeable and professional. All the workers were courteous. The property was cleaned up after the roof was replaced.Service: Roof repair for storm & wind damage

Angelica M

2023-05

Absolutely fantastic. Nate Libertone was completely professional and guided me through the whole process from start to finish! Communication: Amazing. Customer Service: Outstanding. Service and Work: Immaculate. I'm honestly just glad that I wasn't left completely speechless so I could write this review! Thank you Nate Libertone!

Shane Wilkins

2023-06

I have had a great experience working with Maven construction. I look forward to continuing to do business with them in the future. Great veteran owned company.

Evelio de Leon

2024-02

Super impressed and would totally recommend Maven Roofing to anyone.

Marina Rosario

2023-05

Jen was amazing to work with! She made the roofing experience easy! Will be using maven again!!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Nate Libertone

2023-05

Great experience, on time responsive and great priced veteran owned and all around super professional do not hesitate to give them a call for all your roofing needsServices: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair

Jennifer McCann

2023-05

The rep was knowledgeable. The team communicated well and build day was easy! Couldn’t have asked for a better experience.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Paulita Parker

2023-05

Nate Libertone is very professional and knowledgeable about his product. Awesome personality!!

Alexander Steffey

2023-08

Showed up on time and worked with us to achieve the right price within our budgetExcellent customer service down to earth guysService: Roof repair for storm & wind damage

Dan Jeffries

2023-12

Very impressed with Mavens personnel. Friendly and professional.Service: Roof installation

Kara Morrow

2023-06

Great company! I especially love that they are Veteran owned and operated!

elisa s (lanadelisa)

2023-05

Jen did an amazing job! Very professional and friendly

Karl Parker

2023-05

Nate Libertone is very knowledgeable and great guy to work with!

Stephanie Miller

2023-05

Nate is great, very friendly and professional!

Jennifer Melious

2023-05

Jen was super helpful! Professional, knowledgeable, and friendly!!Service: Roof repair