Biggs Service Company

Bobbi Morton

2023-06

I called this company yesterday for washer repair. I was scheduled for service between 3-5 today. They were a no show/no call until 7:15. He offered to come out at that time of night which I agreed. I asked him about the appointment and he chuckled and said "jobs". Then he said that as I was disappointed (I never said I was disappointed) he said "Let's not. I will allow you to find someone else". Very unprofessional.

Brad Van Camp

2022-05

I called and was given a prompt appointment to evaluate my dishwasher. On the day of the appointment I get a text asking to move it to the next day. On the next day I get a text to expect him to be late. After the appointment time I get a phone call saying he wanted to come an hour late. I said, 'I guess so', and then he said 'You know what? I'm cancelling. You'll find somebody else.' My opinion is you will need a full-time house sitter to accommodate appointments for Biggs Service Company.Service: Dishwasher repair

Lizzy Sharp

2021-05

Greg came to assess our broken double oven. He was the third serviceman to look at the issue. The first didn’t even really look at it. The second said they had to order a part. A month after, after not hearing back, they said they wouldn’t be able to fix it after all. I called Biggs and reached Greg. He came the next day, truly looked at the problem, gave us a reasonable solution to actually be able to fix the oven. Then he advised us a way to fix our issue that would actually result in him making less money. I am impressed with this company and this serviceman. We have a lot of rental properties and work with a lot of repairmen and contractors. Finding one who has integrity, promptness, professionalism, and extensive knowledge is rare!! We will be using this company again.

Arlene Castro

2019-05

Greg was fatastic! He repaired my furnace the same day I called. I was very impressed with his professionalism and the price he quoted me for the repair I needed to get my furnace running again. I am a happy camper my furnace is working! I would highly recommend Biggs Service Company if you are looking for an honest and reliable company!

Kris Hodges

2021-05

Biggs Appliances was a blessing! Greg took an extraordinary amount of time helping me fix my Samsung Refrigerator. He helped me order the necessary parts and walked me through the repair remotely via phone call. It’s rare to come across someone who is so patient and skilled at their craft! Thank you Biggs Appliances for helping me repair my Samsung Refrigerator!Service: Refrigerator/freezer repair

Crystal garcia

2021-05

Gregg was able to work me in on the same day I called. He fixed my whirlpool washer and pretty much knew what the issue was and was upfront with price. Very nice guy and will call on him again.Service: Washer/dryer repair

Denise Cordner

2020-05

ANYONE LOOKING FOR AN HONEST, SKILLED PLUMBER/HVAC PERSON????I have been very pleased with all of my interactions with Greg Biggs, of Biggs Service Co., regarding my HVAC needs. It began with my refrigerator freezing, with the result of it no longer cooling my food. I contacted Biggs Service Co, and spoke with Greg, who asked several questions and then very accurately diagnosed the overall problem and what to do to get my refrigerator working again. He did not come out at that time, because he had been able to solve the problem over the phone. It would have been an after hours service call (it was a weekend evening) that would have cost a pretty penny I am sure. Greg did recommend that he or someone come out to further establish why the refrigerator froze up, sometime the upcoming week, during work hours. Other companies I had called that evening, before Greg, told me they would come out for "X" amount of money - nobody else gave me expert advice over the phone for free, essentially fixing my refrigerator at no cost!I did have Greg come by to examine my furnace (and A/C) to make sure it was ready for this upcoming winter.....he determined all to be clean and in good working order! The cost for him to do all of this was less than some companies charge just to make a house call. Greg was polite, friendly, accommodating, skilled, and efficient. He explained everything very carefully. He is very honest and has a lot of integrity. I will most certainly keep his information and have him as my go-to HVAC/appliance/plumbing/etc. person, from now on. I was very impressed! Just sayin'!

Ronnie Benton

2021-05

Greg was very professional and explained in detail each step of how the HVAC system works and what could and could not be the problem.Greg also gave us the option after he had discovered the problem to either have me go buy the part at a local handyman store and instal the part in which would cut down on the cost.Or have him instal it which would cost much much more. Now you tell me where do you find people like that around anymore?I will definitely definitely be calling Greg for any of my future mishaps or breakdowns. Thanks Greg!RONALD BENTONGYSGT/USMC RETService: HVAC system maintenance

M L

2022-05

Never met the guy. Drove to my house but never got out of his truck. Told me he was too busy to help me because I was too busy helping my young son goto the bathroom when he called while in my driveway. Checked his website and didn’t see any disclaimer stating will not go knock on your door when he arrives and will only honk his horn or call your cellphone. One star for being responsive to requesting help for my ac.Edit after Gary’s response:I did in fact respond to his text asking if he was atmy house. I said he was. I went to my front door and didn’t see him. I walked onto my front entry to check to see his truck. I didn’t. So I walked to my back door which also has a circular driveway. I didn’t see his truck. I glance at my phone a see my camera showing he parked near my garage. So I walk to my garage and open it. No truck as he had already left. I check my phone and see missed calls. I call him and he immediately begins to berate me on not answering my phone. Never had anyone I call for service or even for delivery and them arrive at my home and not knock on my door. I wouldn’t have written a review if he hadn’t yelled at me on the phone for not answering a phone call. I’m glad he refused service so I didn’t have to deal with him trying to finish his sell of a whole new hvac unit he had tried to prepare me for by diagnosing my issue based off the description I gave over the phone. He was where he said he would be when he said he would be so I’m not sure why I would be so startled to assume I’d need a shotgun to confront a technician I was expecting at the exact time he said he would be at my home. I’d definitely help my toddler goto the bathroom again to help him instead of dealing with Gary again. Maybe he had a bad day but there’s no reason to berate me on the phone for expecting a service technician to come and knock on my door after verifying they were in fact at my house. Posting my address won’t change the fact he was unprofessional and I’m glad I never met him because of the way he treated me.

Ginger Schlottach

2017-05

I had a company come fix my heater, it never worked correctly. I called Biggs and a very professional man named Greg showed up, and within minutes he had it up and running. I will absolutely call Biggs for any heating and air issues. Prompt, professional, and speedy.

Kayle Mayfield

2021-05

I had dropped a lid from All detergent Pods down dryer vent. On top of dryer( lesson- always keep top of dryer cleaned off). Biggs service came out retrieved lid from Roper dryer. He even cleaned my dirty floor behind the dryer . He was friendly and very helpful. I will always use Biggs service.Service: Washer/dryer repair

Mark-David; McIlroy

2019-05

I am very satisfied with the work done on my Rv/Camper air conditioner. Repairs were done in a timely fashion and with care as not to do any harm to roof of my camper. Also my furnace inside camper was serviced to working condition. This is great because it's an older trailer. Thank You Bigg's Service Co.

Cynthia Henley

2021-05

I felt like Greg Biggs was honest and thorough. He helped me with my dishwasher over the phone.( It helps if u know how to start it. Lol) Ihighly recommend his services!Service: Dishwasher repair

Darren Paschall

2019-05

Biggs was an awesome HVAC company. He was trustworthy in explaining what I needed to fix and what I could do on my own to improve my system. I highly recommend using them when needing repairs.

Jimmy Rinne

2016-05

Biggs has helped me with both my home and business. They have always been very reasonable in price and quick with their service. They have been honest with what the problems really are and been able to save me money then and in the long run. I would highly recommend them.

Jenny Vensel

2016-05

I used Biggs service for my ac last summer I was told the system needed replaced and I called for a second opinion and they came and checked and in just a couple hours I was up and running. If you want the job done right and fast call Biggs Service Company

deanna andersen

2021-05

Greg was awesome!!!! 10 stars went above and beyond to help me get my washer and dryer working I will recommend him and his business to everyone who needs their service...on time polite professional honest up front on price !!!! Thank you so so much !Service: Washer/dryer repair

Faruk Jiwa

2023-10

Paid 150.00 dollars for him to tell me to unplug my fridge. I do not recommendService: Refrigerator/freezer repair

Heidi Coffman

2018-05

Biggs stayed on the phone with me and my husband every step of the troubleshooting process one bitter cold night our furnace went out. We never expected this amount of care and concern when we dialed for service in the middle of the night.

Linda Patterson

2022-05

They did an excellent job chasing down a part and fixing an older washing machine that kept me from having to purchase a new one. Will definitely use them again

H R

2018-05

Fixed our fireplace on a Sunday and did a good job. Great service and was very timely. In & out quickly, did the job right once.

Tiffany Long

2016-05

Very professional and personal, Greg did a great job fixing my stand up frezzer. Cleaned up afterwards and competitive priceing

Lonnie Watson

2019-05

Greg came out quickly, found problem and repaired it and dishwasher works great now

ginger forguson

2021-05

Gave me information on my GE fridgeWill definitely use againService: Refrigerator/freezer repair

Nolan White

2023-05

Didn’t show up, didn’t give notice he wasn’t coming

Doug Blair

2023-05

Great job completed the job and was very professional.would recommend to anyone

Ruben Hernandez

2023-05

Rude and didn't get off vehicle to check roof

Gary Morganflash

2023-05

Excellent repairman and honest!Service: Washing machine repair