Austin Roofing Company | Bill Sprauer

Rob Moore

2024-02

I've worked twice with Bill Sprauer both as an employee at another roofing company and more recently as an owner of his own business. Both experiences have been very positive. Bill has impressed me as someone focused on building a long term relationship. Accordingly, he has passed on a couple of chances to charge me for work that turned out not to be necessary. His manner is straightforward and to the point and he is very responsive.

Roberto Sanchez

2024-01

Sprauer Roofing did a fantastic job on our new roof install, from the initial inspection to completion of the job. Justin was communicative and very helpful throughout the process and he and the crew were prompt, efficient and left the property as if nothing had happened. Highly recommend for any roofing repair or install needs.

Larry Yang

2021-04

My roof like many others started to experience issues after the February winter storm. We have a gas fireplace and we hear water drippings after a heavy rain a week after the winter storm. I called around and most of the companies were too busy to even come take a look. Some time passed and this past week we experienced another heavy rain. Now the drips are becoming a stream and also noticing water coming out of the soffit. So I tried again to find someone to come out. I was able to arrange 4 companies to come out for an inspection and give an estimate.Bill’s name is on his company, and he was the one I spoke to when I call. We were able to quickly arrange a time for him to come. And he came with his crew to inspect the roof.I have a roof with concrete tiles, so identify issue isn’t easy. Most of the companies gave us a quote to remove the tiles and then variable pricing starts, some amount to replace underlayment, some amount to remove more tiles… Bill’s first and final price came right in the middle, wasn’t most expensive nor was the cheapest. But his price was an all inclusive price making the promise of fixing our roof leak problem and backed by 2 years workmanship warranty on all repair. More importantly, Bill is upfront about what his best guess on the problem may be and what it would take to fix it. His attitude definitely gave me confidence in him that he will take care of my problem. Bill came out on a Friday and the repair was scheduled on following Monday. He did not ask for money up front, nor ask for the money after the repair. It was me that reach out wanted to make him whole for what he have done for us. And his first response is “am I happy with the repair work?”.It is hard to pick a company for repair jobs. I highly recommend Bill and his crew for roofing works. I am recommending him here and to all my friends and neighbors. Bill will take care of your needs with a honest and straightforward attitude.Services: Roof inspection, Roof repair

D wong

2024-01

Scheduled an appointment to look at my missing shingles, but no one showed up. There was no follow-up appointment or update then the storm came which now had ballooned my cost to fix the roof to include demoing part of my home and drying.The audacity to also offer services of water damage restoration after the cause was them not showing up to fix my roof.

Patience Blythe

2022-04

We connected with Bill through the person who had put the old roof on about 5 years ago. There was a massive hail storm here in Elgin in April and we wanted a higher-quality, longer-life metal roof installed as part of our renovation. We have a 100 year old brick house in the downtown area. Bill came out to see us and was super friendly and helped us, new homeowners, through the process of making a claim. He even came over to survey the damage with the insurance adjuster. The crew who installed our SureLock roof was so professional, so nice, cleaned as they went, and were a true joy to have around. Their foreman, Esteban, came over periodically to check in with them and told me the importance of a focus on detail so that a new metal roof never has issues. Literally every inch of this new roof is perfect. It looks so beautiful. I will recommend Bill to anyone I know for roofing. It's great that he does all types of roofs, and knows contractors to do other types of work as well. In fact, one of his connections is coming over next week to bid us out on a reframing job for our old barns. When/ if you need a roof, call Bill!

love to love Cooper

2021-04

I couldn't be happier with my new roof!!!I had leaks throughput the house and a Friend gave me Bills number. Bill came out and assessed the roof and explained that I possibly qualified for a total replacement because of hail and wind damage. So, I called.. the process was very simple. We ended up getting all new fascia replacement, new skylights and a upgraded 30yr shingle..Thanks for your help Bill!!!Services: Skylight repair, Roof repair for storm & wind damage, Roof inspection, Skylight installation, Roof installation

Bechor Barouch

2023-10

The overall experience with Sprauer Roofing has been a nightmare, and I would recommend that you stay away from this company like the plague. From the unpleasant and unprofessional project managers who ghost you, to the owner himself, who will ignore you after he gets your money, you shouldn't trust them.The whole story:I first engaged them to fix four leaks in my metal roof back in June. Two weeks (the first time it rained after the work) after supposedly fixing the leaks, 3 out of the 4 places were leaking again. I contacted Chris, the project manager who had done the work, about the issue (which he told me to do), and he didn't respond to my messages. I had to contact the main offices to get any type of response, after which Troy, another project manager, came out and did some more work. This was mid-summer, so we didn't see any rain for at least another month or two, but literally the first time it rained again, two of the spots were still leaking. At this point I should have cut my losses and went with another company, since why would I trust Sprauer Roofing to get it right after they failed 2 separate times. Against my better judgment, I called Bill, the Owner, and he said he was taking care of it personally. He sent Chris, the original project manager, out to take a look, and Chris told me he no longer worked for Sprauer Roofing, and asked for more money to fix the same leaks. I of course called Bill and told him about the situation, and he assured me he'd be taking care of it. It's been 2.5 weeks since then, and I haven't heard a word, despite leaving multiple messages.This company lacks any shred of professionalism or accountability, and cannot be trusted to fix an umbrella, let alone your roof. My recommendation would be to stay away from them and get someone who'll actually get the work done.Service: Roof repair

Gentry Atkinson

2021-04

A team from Sprauer Roofing just finished work on our house. Our roof had worn out over the last 20+ years and needed replacing. Bill's quote was very competitive and he was very straight-forward about industry standards and the expected lifetime of his products.There was almost no wait. We got our quote one week and his guys started work the next week. There's been some hail recently and I thought they would be booked for a few weeks, but he was happy to schedule us as soon as we wanted. All told it took them about 8 hours to completely re-shingle our 1800 square foot home.The work looks great and they did a really good job on the cleanup. I was worried that some of our plants were going to get crushed but the crew was very careful. I'm going to be recommending Bill Sprauer to friends in the future.Services: Attic venting, Roof repair

Laura Schubert

2023-10

Jared Hollis and team came out for a quote on my roof because I suspected we had hail damage. I called Sprauer roofing because my boyfriend used them for his house & they did an excellent job. I did get another quote and Jared was just a little less expensive than them. He and his team also explained everything they were going to do and the materials they were going to use. He replied quickly when I had questions and was on site several times during the day while they were doing the roof install to ensure everything was going well. It only took them a day to install the new roof & it looks wonderful! He even sent me pics of the process & when it was done. I highly recommend Jared Hollis & Sprauer Roofing!Services: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Crotalus atrox

2023-07

Our roof replacement was outstanding from start to finish. Working with Troy Miller made everything go smoothly. We were highly please with the quality of materials used, as well as the expert application by a well-trained crew. They also made a number of needed repairs to the roof structure. Cleanup was thorough; since completion we were only able to find a single nail. All in all, I give Sprauer my highest recommendation.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Roof installation, Gutter cleaning

Kristina Beam

2023-07

We recently found out we needed a new roof after a bad hail storm here in Austin, TX. We found this company when getting multiple quotes and they were by far our favorite choice! Jason was our project manager and he was AMAZING! He helped us step-by-step as we navigated home insurance and picking out the right materials. I will DEFINITELY be recommending this company to every person I can!Service: Roof repair for storm & wind damage

Steven Alexander

2023-04

We needed to get our roof replaced after some hail damage, and Sprauer got us right!Super quick response time as well! I put my request online and got a call within minutes!!Johnny would have come out that night but we had plans, so we scheduled for the next day and he was here and very professional and enthusiastic about his work! He recommended the work needed and didn't try to oversell the job. Once we agreed to the terms and whatnot, the new roof was up in the same week!!We love the new look and loved even more that Johnny was keeping us posted the whole time the job was being done.If you want a quality roof from a quality company and crew, Give Sprauer and Johnny a call. Highly recommend!!Service: Roof installation

S Poer

2023-04

Troy Miller with Bill Sprauer Roofing did a complete replacement of my roof and gutters as a result of the April 2021 hail storm.He spent a lot of time prior to the job explaining the process from beginning to end. He was at my house overseeing the project 90% of the time and the crew was friendly and lighthearted! When the job was complete the job site was spotless.The company (Troy) made sure every concern was addressed and was extremely patient with my insurance company and my lender in getting paid for the job.My neighbors have commented highly on the quality of the job. A big shout out to Johnny as well.Services: Gutter installation, Roof inspection, Roof repair, Roof installation

Robert Harvey

2023-04

Troy at Sprauer was fantastic - he gave me an honest opinion about my roof, explained my options to me, kept me regularly updated throughout the process, and the work was fantastic. I had a fairly difficult roof to work with, but the crew completed everything within a day and it was exactly the price I was quoted - no surprises. They cleaned everything up on site too; it was immaculate. I hope I don't have to get my roof worked on for a long time, but if I do, I will definitely call Sprauer again.Service: Roof installation

Rachel L

2023-04

Loved working with this team. Brandon provided me with plenty of valuable information about my roof, and as a new home owner I really appreciated his honest guidance. They were able to repair my roof quickly and even sealed off some sections for me to get my roof more winter-ready. We will absolutely be using them once it's time to replace our roof, and for any other roof repairs. Thanks y'all!Services: Roof repair for storm & wind damage, Roof repair

Andy Bauer

2023-08

Troy took great care of our roof replacing it with the best quality within budget. He went the extra mile to meet our insurance assessor and scheduled the job quickly.Service: Roof repair for storm & wind damage

Will Visser

2022-04

Troy of Bill Sprauer roofing was by far the best roofer I have ever worked with. Anybody that knows me, knows I don’t say things like this lightly. Troy went way above and beyond my expectations by providing a free minor repair, very good advice on next steps and helping with my insurance claim. I believe he honestly has my best interest in mind. Although I did not move forward with a new roof at this time, I will give him my business when the day comes to replace my roof.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Yaniv Ron

2022-04

I bought a house that had a damage from a hail storm and unfortunately the inspection report did not provide any details about it.I have tried to reach MANY roofers that have tried to use my situation against me and offered irrational quotes, I totally felt confused and disappointed until I called Bill Sprauer Austin Roofing Company.I spoke with Troy who came over and showed me pictures of the damages and provided a reasonable quote with a solution that was *BY FAR* way better than when I got from the other roofers.We have scheduled a repair and the team @Bill Sprauer have done ABOVE AND BEYOND in addition to some extra work without charging me for it.If you are looking for reliability, professionalism and an honest company that would 100% be Bill Sprauer Austin Roofing Company!Guys you ROCK !Thank you so much for everything!!!Services: Roof repair for storm & wind damage, Roof repair

Alice Michou

2023-06

I am O.C.D. so it takes a lot to honestly giving someone a good rating, but both Troy Miller and Johnny Wenberg did a fantastic job planning and managing my house roof project. Being responsive, thorough, patient and carry out promises are their highlighted qualities. I had friends in construction verified their meticulous work. Being transparent and practical put me at ease. It took me some months to make sure they did an excellent job, so I highly recommend Sprauers! The only thing their crew need to improve is the cleaning up debris, since four months out, my dog and I still picking up pieces all around.UPDATE (06/26/23): To get the record straight, I did not mind picking up debris flown off here and there since last September 2022, however, I got alerted when picking up a piece of broken roof tile after the the windy day (6/21/23), which seemed to be minor if at all from my new roof : I contacted Troy to come by taking a quick look since my philosophy is prevention for a long term preservation. Troy and a member came out today 6/26 for a quick inspection and reassured me that everything looked solid, and the tile was not from my roof. That was all the quick courtesy I was looking for , NOT to contact the insurance, unless we need to replace the entire upgraded roof that was just installed in less than a year! In sum, I appreciate the peace of mind given, by selecting Sprauers among others

Rebecca Dodd

2022-04

Alex determined that the hole in my attic was a side panel that fell off and not the roof itself. He fixed my problem for free. When I am in the market for a new roof I will give him my business because I know his estate will be honest. Thank you for help.

Susanne Bynum

2023-04

Troy Miller from Sprauer Roofing is fantastic. He came out next day after calling and investigated the wet spots on my walls. He went up on the roof and fixed the problem on the spot. Plus he made sure there were no other weak areas on my roof. He explained everything in detail, was very knowledgable, fast, professional and super nice. Best service!! I highly recommend Troy.Service: Roof repair

Cindy Pope

2022-04

I can't say enough about how helpful and professional Bill Sprauer Roofing was to our roof repairs. Bill explained the process, gave us a fair estimate, was ALWAYS available for questions and gave us continuous progress updates. We were in a buyer/seller situation with some delays, but Bill was patient and understanding as we worked through some issues. The roof turned out fantastic. Bill and his team were punctual, pleasant and conscientious - not one piece of shingle, nail or fastener was left onsite! Bravo to a great company!! I highly recommend!Services: Roof repair for storm & wind damage, Roof installation

Ajit Sharma

2022-04

I met Bill almost 3 years back when he did the roof inspection as we were trying to buy our home in Austin. Though he typically charged for an inspection, he waived his fees and gave us some good pointers on what to look out for. Of course 3 years later when we had a leak, Bill was the roofer we called.We got the chimney siding and all the metal work replaced as well as put in a new roof. Bill worked with the insurance adjuster and convinced them to cover the hail damaged roof in 2021.Bill is very honest and his word is golden - if he says he will fix something, he will. He is responsive - unlike couple of other roofing companies we tried to contact - and his crews are very professional and thorough. They do very high quality work and fast. His charges are very reasonable and he doesn’t try to sell you things you really don’t need. Highly recommended!

Alison Zhou

2022-04

After contacting several companies, we’re fortunate to have found Alex Nachenberg from Bill Sprauer Roofing. Throughout the entire process, Alex is extremely responsive, knowledgeable, and professional. He covered a damaged part of our old roof before we brought the issue up. And more importantly, he is punctual. Alex has shown up on time for all our appointments and has my entire roof replaced on schedule. We also love the fact that this contractor can deliver high quality work at a very competitive price.Being a perfectionist myself, I can be a difficult customer, but Alex, Sprauer Roofing, and their workers have absolutely earned my appreciation and respect. It is worth mentioning that my neighbor is working with Alex after seeing my new roof!

Kimlee Friar

2022-04

Reached out to several roofing companies to get our roof replaced. I not only received a quick response on Yelp but we had the pleasure of having Alex come out and give us an estimate later that same day. We already were approved by our insurance company so it was surprisingly quick and easy. I was happy and went ahead and cancelled upcoming estimates. Communication was excellent and I can really appreciate always getting immediate responses. The roofers worked tirelessly from morning until night until the job was done. Our roof looks great and I will definitely be recommending them.

D Yu

2023-04

A corner of our ceiling started leaking after a heavy rain. We called Bill Sprauer and Johnny came the same day to check it out. He climbed up onto the roof and fixed a flashing that had popped up, hammered down nails that had come loose, and put caulking around them. He explained that was most likely the root of the issue but to call him in case the leak didn’t stop. Since then it has rained a couple times but there’s no more leaking! Thank you Johnny for diagnosing the problem and fixing it on the spot. We appreciated your honesty and thoroughness!Service: Roof repair

Amber Wood

2021-04

We had a great experience with Bill and his crew. He made the whole process of getting a new roof painless. He helped us understand how to file a claim with our insurance and came back out to meet with the insurance adjuster during his inspection. Fortunately, our claim was approved. If the insurance company were to deny it, Bill was able to tell me additional steps I could take to dispute the denial.Bill explained the extra steps they take build a better quality roof. It's clear that he takes a lot of pride in his work. We also appreciate his no pressure approach. He doesn't feel like a salesman, doesn't pressure you to make a decision, and doesn't mind if you get other estimates.He was able to get our new roof scheduled very quickly. The day of the project, his crew showed up on time and they finished the job that day, as they said they would. They cleaned up beautifully when they were done. They took pictures of the roof to show me. I don't know a thing about roofs, but it looks fantastic to my untrained eye.To sum it up, I'd say that Bill is a true professional and an all around nice guy. He maintains excellent communication throughout the process and patiently answered all of our million questions. He's been in this business for decades and employs a hard working crew. He's trustworthy and his guidance about working with insurance is invaluable. This was one of the best experiences we've had working with a contractor.Services: Roof repair for storm & wind damage, Roof installation

mlmorris33

2022-04

I've worked with Bill on several occasions. He is my go to guy for all roofing issues. He came out to fix some animal damage and found that I also had extensive hail damages. He patched up the roof so it wouldn't leak. I contacted my insurance and sure enough within 3 weeks I had a new upgraded roof system. The guys were very friendly and very fast. I actually had a bad experience during the process. My neighbor was having a roof installed and they had the wrong address and started tearing off my roof. I called Bill immediately and asked if he had authorized ppl to be tearing off my roof. Bill said that it wasn't him or his guys. Bill showed up and he said that the guys made a mistake and that they actually dried my house in well and not to worry that he would have my roof on quickly. He did what he said and I love my new roof.Service: Roof installation

Benjamin Shields

2022-04

From start to finish our experience with Bill Spauer Roofing was excellent. I first contacted the company in July expecting to need the work pretty soon. Bill came out himself to provide the estimate and walked me through how things would go. He even help me pick out the best color of shingles for the roof. He was straight forward, very professional and very knowledgeable. I was most impressed that his crews have been with him so long and I could tell that he spoke of them like family. Always a mark of a good company. The quote was reasonable and no pressure.Fast forward several months to late December, when I contact them again and let them know I was ready to move forward. Fully expecting the quote to go up and stating so. This time I was assigned Troy as our project manager. He was friendly and very knowledgeable, answering several additional questions. Once we spoke he had us setup for the next week with delivery one day and work the next. When I expressed concern that it might be difficult to move one of our cars. He even helped to push it out of the drive if needed! In any case the work has occurred just as predicted and all for the same quote that Bill provided over six months ago. The workers were professional and quick and they even reinstalled a one way critter trap, that had to be taken down in the process for me.Overall a great experience. I would say call Bill Spauer roofing first for quick, efficient and quality workmanship.

Ray Herrera

2022-04

When meeting with Bill, he explained all that would take place from meeting with our insurance adjuster, going over all options for replacing our roof and gutters. Unlike other roofing companies, Bill was able to have our roof completed fast!! Thanks to his team, hands down, they did a beautiful job!! I highly recommend Bill and his team for your roofing needs.