Claims Pro Restoration

Jessica

2023-06

We purchased our home in 2021, the previous owners had hail damage so they used this company to repair damage and replace entire roof the year prior. We had our realtor transfer warranty to our info and went on our way living in our new house. After a few rains we started noticing damages which we though were window related, when we had to repair we uncovered damage that was caused by a failed flashing and roofing repair in 2 places and a failed stucco repair in the middle of the wall. Claims Pro doesn’t answer emails, never can get anyone on the phone and I have had to pay almost 12k for another company to repair what should be covered by THIS company. We have no followed damage we can see under drywall to the upstairs room above and there are leaks as well up there which we are still in the demo and mold remediation process of that as well.Who knows what other horrors are lurking in my house now seeing all of this terrible workmanship in just ONE wall and roof area.I have filed with the BBB as well because the lack of response makes me wonder if this company is even around anymore.

Dana Bunte

2020-06

We used Claims Pro Restoration to replace our roof after a hail storm. Great overall experience. Awesome work crew did a very professional job on our roof. They worked hard and got the job done in one day not to mention their clean up was immaculate. Highly recommend using this company. We were very satisfied. Brian Lefaive took good care of us, timely inspection and completion of work.

Kristi P

2019-06

After a hail storm left us with lots of damage to not only our roof but also windows and gutters, we filed our first home owner's claim and were nervous having heard how difficult the process would be. Shawn from Claims Pro Restoration made everything so incredibly easy! He was in contact with me all the time, extremely reliable, always followed through, coordinated all necessary contractors, and in a very timely manner, and made sure we were completely satisfied. I have never had such a care-free experience! Shawn handled everything! Who knew it could be that easy? Thank you Shawn!

Phyllis Floyd

2020-06

Gilbert Costa has been so wonderful throughout this very short and thorough process. He always returned my communications promptly and helped me through this whole roof thing. Everything that was explained to me happened on time and with efficiency. I would highly recommend this company and these people to anyone needing their services. They were at my home at 715 am and were done and cleaned up by 4 that same afternoon!! AmazingTHANKS, GUYS!!

Manuel Zapata

2020-06

Very Easy to work with everyone