4.7 (26)
6448 E Hwy 290 Suite C110, Austin, TX 78723
(512) 866-5822
massburconstruction.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mason Levey
2023-10
Alfonso and his team at Massbur construction continue to duck and hide. They put a brand new roof on our remodeled house in University Hills only for there to be 4 leaks in the kitchen which they will not fix and we cannot get a hold of. They left our family with 2 young kids with a house that has water pouring in every time it rains. Very shady company and insanely bad quality. Stay FAR away.
Innovative Renderworx
2021-05
My experience with MassBur Construction has been nothing short of phenomenal. After discovering that my roof was in dire need of repairs, I reached out to a roofing company that had done work on my neighbor's home. They came by and gave me a run down of what was needed and let me know that I did indeed have some hail and wind damage. The guy was thorough and courteous, but after I expressed my desire to contact my insurance company to see if I could get things covered, he left me with a bit of info and went on his way. After an initial call to my insurance company I decided to entertain other offers and put out a request online. MassBur Construction was quick to reply and we scheduled an inspection. My initial call with my insurance adjuster was not promising. Before even coming out or asking me any questions he immediately informed me that the last severe hail storm was well over a year ago. James and Chris from MassBur came over and did their inspection and immediately did a check on the accuracy of that weather report and I was elated when they informed me that the last severe hail storm was actually in April of this year! Not only that, but their inspection lined up exactly with the inspection I had previously received, letting me know these guys were definitely on the level. They offered to send their assessment along with the clarification on April's storm to my adjuster and even volunteered to be here on the day he came by. Chris was here on time and shadowed my adjuster during his assessment and was key in helping us state our case. The adjuster had changed his tune thanks to the diligence of these guys and I got my claim. In the following days, Chris and James stayed in close contact with me and walked me through the process and we set up a schedule. The crew came the afternoon before the job to drop off materials and started bright and early the following day. They were done by late afternoon. The crew did a phenomenal job and they made sure to clean up everything afterwards. My family and I couldn't be happier with the job they did for us. Chris and James are definitely legit and they go the extra mile to ensure customer satisfaction. Trust me, if you've never gotten your roof replaced, it helps to have a team like this in your corner. They don't just inspect and move on. They educate and advocate for you to help you get what you need. And they see the job through.Service: Roof repair
Kenneth Scott
2023-05
I first contacted MassBur Construction a couple of years ago after performing a competitive quote process among several different companies. MassBur won. I was unable due to a sudden financial difficulty to proceed with getting my roof replace at that time.Ready to move on this finally a few weeks ago, I got back in touch and I now have a new roof.MassBur (James Rhodes is the man I worked with) was prompt, responsive, and communicative throughout the process. They also handled all the details scheduling the delivery of materials, arriving promptly on the day of installation, working quickly and efficiently, and cleaning up after themselves (Taking special precaution to make sure stray nails didn't litter my lawn after the fact). They arrived around 7am and by 3pm that afternoon I had a new, quality roof.Very please with the process from end to end, and the product.Services: Roof repair for storm & wind damage, Roof installation
Stephanie Crowe
2023-09
I would not recommend this company under any circumstances. I hired them to remodel two bathrooms. After extensive miscommunication, the project started over a month late. Then they caused MASSIVE water damage by not securing a pipe. The construction lead tried to make me pay for the water damage “as a mishap so that our company will not be liable in the future for mold”.After many phone calls, in which I was never given the name of the owners, I still have not received a single apology or site visit.This was my tenth home construction project. These clowns need to learn from a real contractor.Services: Install flooring, Remodeling
Andres Bustamante
2021-05
WOW, can't say enough great things about James and his crew. They definitely went above and beyond, not only with the roof but also how they handled this situation in a calm and professional manner. I needed immediate help with my roof that had been damaged due to a storm, I had tried other roofers but none were able to come the day of to give me a quote. I called James and his crew, and they arrived within the hour, within the next 30 minutes I had a quote and they took the time to go over my options and thoroughly describe what each one meant and how I could reduce my payment as much as possible. I'd 100% recommend James and his crew for any job, they showed they are true professionals and really care about their customers.
Kevin Ryan
2022-05
James and crew did an outstanding job. The quality workmanship is evident in their completion of the installation. The company is very thorough and the cleaning up during and after the installation was impeccable. I'm very pleased and you will be too. MassBur Construction is your go to roof experts.Services: Roof repair for storm & wind damage, Roof repair, Roof installation
Lourdes Rivillo
2021-05
We recently had the pleasure of working with James and his crew at MassBur Construction. Being new home owners, it was extremely stressful and we did not really know what to expect. James came the same day, even though he had a full schedule, inspected the roof, and gave an honest and thorough idea of what condition our roof was in. He also discussed our insurance with us, really explained the whole process, talked to us about our options, and even went through the options of materials and how they were installed. Extremely thorough! He was very patient and did not put any pressure on us to decide right away, which was especially appreciated since insurance was not going to cover the majority of the costs.James was on top of everything. Since we were also going to have unexpected rain, he came in and did an emergency tarp so we would not incur any additional damage.Once materials arrived, MassBur Construction went to work and did a fantastic job. Team was professional and made sure they cleaned up everything afterwards. I would definitely recommend them to anyone in the area.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Diane Molitor
2023-05
Massbur representative James Rhodes came out to my house the day after a small tornado hit our neighborhood. James was thorough in assessing the damage to my home and worked with my insurance company. The work Massbur did was excellent and it looked like nothing ever happened to the house at all. James was professional and polite and answered all my questions. I recommend Massbur highlyServices: Tile work replacement, Roof inspection, Roof installation
David Perez
2022-05
MassBur Construction did an amazing job on our roof. Very patient with the process and explaining every aspect along the way and made you feel comfortable with the process with roof selection type and material timeline to coincide with installation date. The professional roof installers arrived early morning on a very hot day and successfully completed the job on time. We provided cases of water with ice during the day to prevent heat exhaustion and kept them hydrated. Once the job was done everything on the yard was cleaned up and hauled off. Great work MasaBur Construction. James Rhodes and the entire team should be commended. Great job. Keep up the awesome work.Services: Gutter repairs, Skylight repair, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Skylight installation, Roof installation
Annette Payne
2023-05
James Rhodes was very helpful working with us and our insurance to replace our roof. He and his crew were professional and timely. We were so happy that we are using them for our next remodel project.Service: Roof installation
Matthew Chambers
2022-05
MassBur replaced our very large roof (2500+ sq ft 2 story house) as well as 2 side vents following the April hail storm. The staff did an amazing job advocating for us with the insurance company, offered us multiple options for our roof replacement, took the time to teach us about roofing materials and installation, and installed a high quality architectural shingle roof with all new vents in one day while being sure to leave the side clean and we're very careful not to damage our newly installed air conditioning system. Their pricing is on point, competitive, and the quality of the work exceeds the cost. They came highly recommended by my father-in-law who has also used them with superior results and I highly recommend them to anyone needing home repairs or roofing!Services: Roof repair for storm & wind damage, Roof repair, Roof installation
Nathan Stalder
2021-05
These guys are a class act. There work is clean, fairly priced and professionally executed. I am a plumber and I work in a similar field. I have experienced first hand how easy it is for construction companies to let the details slip away from them. Not the case with James and his team. I am so glad I chose to use them on my personal home and would never hesitate to recommend them to any of my clients. Thanks Massbur Construction for hitting a home run in my book!Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Remodeling, Roof installation
Brendan Burke
2021-05
MassBur turned a very stressful situation into a hassle free project. James and Chris were very responsive in every aspect. No long, overdrawn sales pitches, just straight to the point of what I needed done which was a relief after speaking with other companies. Their timeline was lighting fast, materials arrived in just 3 days and the roof was installed in 1. I cannot recommend them enough.Service: Roof installation
H H
2021-05
I have already told my friends if they need a roof job that you can trust.. call massbur construction! They did a wonderful job fixing my roof/replaced shingles etc. Chris, he was so nice and very responsive. If I have any questions or need anything, he answers me immediately and help me right away. He is very cool to work with. He even came by to put a tarp to cover a hole on my roof for temporary because he said it will rain that week..shows that they really care! The whole crew did a great job and they worked very hard. I am beyond pleased with the work they did on my roof. I highly recommend massbur construction! Thank you so much!Services: Roof inspection, Roof repair, Roof installation
Nidya Flores
2021-05
These guys have been very helpful getting me the help needed with my roof and repairing my back porch. Excellent work and great communication. The team they bought to do the work did great and clean afterwards beautifully.12/23 This team is awesome. I'm left short trying to describe how this team works they go above and beyond to help you get what you need. I was very hesitant on calling a roofing company cuz didn't know what to expect but these guys call me right away and they came out inspected and went above and beyond to work with me to get all my repairs done. It's great to have somebody that cares and help you out. Forever grateful and if you need work done on your house call James or Chris. You will not be disappointed also the roofers were great. They did a wonderful job and clean after themselves beautifully. Continue doing what you do and your business will succeed and grow fast. 5 ⭐ from meService: Roof installation
Jeremiah
2021-05
We had a roof water leak during one of the recent rain storms that lead to water pooling in our master closet. Fortunately, James and the crew at MassBur Construction came to our rescue! They showed up at our house just a couple hours after I contacted them, patched up the roof at the source of the leak, cleaned up the immediate damage inside, and put special dryers in place. The first day after the rain subsided, they came back and finished up the roof repairs. James was very communicative the whole time and made the process as simple as it could be under the circumstances.Services: Roof inspection, Roof repair
Tushar Swami
2021-05
It was a pleasure to work with James. Because of his expertise and professionalism we were able to identify and fix some of the trouble spots and replace the entire roof. I will recommend Massbur Construction to anyone who wants to perform a roof work.Service: Roof installation
Tinh Phan
2022-05
Can’t say good enough good things about James Rhodes. Great insurance skills and got things covered that they missed. Work with your payment plan with a smiling face. Great quality job and done extras to help make your investment looks good. Ask for James if you looking for some good southern hospitality.Services: Roof inspection, Roof installation
Eric Seals
2021-05
My wife found these guys through yelp when they still went by restoration 1. We were in need of a new roof and had them come out to give a quote. Worked with James the whole time and had a great experience. He was really helpful with working with our insurance and within our budget. Will definitely use them again for anything they can do!Service: Roof repair for storm & wind damage
Dennis Yanchak
2021-05
James worked with my plumber to install flashing and a vent for a new hot water heater and repaired some cracked tiles on my tile roof. Highly recommend him and his team.
Michele Thompson
2021-05
My experience has been super positive.. professional, timely and communicative. Show up when expected, do a great job. Every one I've dealt with has been really nice, understand the stress of dealing with remediation issues (water damage in my case).
Mike m
2021-05
We have them do some asphalt work for us. Fantastic work and customer service, great price. They had the job done within 2 days.
Jeremy Hallford
2021-05
Friendly and responsive, quick and clean. I was in need of their services in order to progress other repairs to my home and they were able to help me out in a big way. I would absolutely recommend or use them again.
charles niesen
2021-05
James Rhodes and his team where very professional and punctual. That showed up gave a bid and the next day where done. Would recommend them to anyone.Services: Install flooring, Roof repair, Remodeling, Drywall installation
Howard Lindemann
2023-05
Great work. Professional, trustworthy.James ran the job very well.
Jessica Doster
2021-05
Very grateful for this company I would reccomend to anyone in need of restoring and restoration
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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