The Austin Roof Doctor

Megan Lassiter

2023-08

Doug was so helpful with such a complicated process. My insurance claim process was by far the hardest I’ve come across but Doug knew exactly how to handle it. After all that, he made my roof look gorgeous! Thank you.

Ed Lam

2024-04

Doug is passionate in his profession and super easy to work with for anything roofing. Great attention to detail and extremely knowledgeable. He stands behind his work and goes above and beyond to ensure you get the best services.

Karina Figueroa

2023-12

Dealing with homeowners insurance?! Look no further than Doug Redman. I had two properties whose roofs were damaged and in need of full replacement after the hails storm. My primary home was under contract and set to be sold. Doug not only worked with me through a forced placed insurance issue (at no fault of my own) on the property but also communicated with the sellers and I was able to get the house sold.On my second property. Travelers was taking very long to process the claim. Water was beginning to leak into the unit. Doug was able to tarp it and spoke with the insurance company on my behalf.He handled the insurance claim on my rental and even alerted me to damage the insurance company missed during their assessment!Now I have a brand new roof and less headache!I was so happy with Doug’s customer service that I had him stop by an investment property that I thought needed a new roof. My realtor requested a bid from a local roofer who quoted me $8000 for replacement. Doug went out and said all it needed was a tune up and a new turbine $800 and that the roof still had 5 years left in it.Talk about honesty! Look no further than The Austin Roof Doctor!

Dalila Lopez

2023-11

I am very pleased with The Austin Roof Doctor! I’ve been dealing with a ongoing roof leak. No one could tell me why I keep having this issue. I keep trying to put sealant where I think the roof leak is coming from but it still leaks. My insurance won’t cover the damage. It’s just an ongoing stressful situation. Being a single mother of 3, I cannot afford a new roof. I reached out to The Austin Roof Doctor and Doug came out of his way to Del Valle . He was friendly, very knowledgeable, and extremely helpful. He took multiple pictures of my roof and showed me where the water was coming from. He told me that I had a couple of shingles that had come loose due to the screws that were rusted and others shrinking due to the heat. He also showed me the spot that we had missed to cover with sealant. He help put sealant under the shingles, areas that there were gaps, and any other areas he noticed the fasteners were exposed. He told me if it leaks again to reach out. I haven’t had a leak and the best part is that he didn’t charge me. I am very grateful he came to help me. I eventually plan to get my roof replaced and I know already who I will be using. Thank you Doug!!!Services: Roof inspection, Roof repair, Roof damage repair

Debbie Garcia

2023-05

Working with Doug was great, and he went the extra mile throughout the entire process! He was onsite when the adjuster was there, he was the middleman for us with the insurance and mortgage companies. He did the leg work and let us know what we need to do each step of the way. Always patient, friendly, and was there when he said he would be there. His crew was on time and the clean up was thorough. One would not know a roof was replaced! Thanks again for providing 5 star service!Services: Roof repair for storm & wind damage, Roof repair, Roof installation

Kelley Riggs

2023-05

Doug and his team were spectacular. He went out of his way (coming down to Kyle, TX) to show up at my home when my insurance adjuster and inspectors came by looking at the storm damage to my house. When the insurance company said they would not pay anything, Doug looked over the documents we received from the insurance company. He was able to explain what items meant from the insurance company and helped me argue my claim. We were able to get the new roof paid for through the insurance claim. The roof that was installed looks amazing and has a warranty that lasts. We feel that the Austin Roof Doctor is the only team you should be using for new installations and repairs to your roof. I am so glad he came highly recommended.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Jim Grosso

2024-04

I can't say enough good things about these guys. Technically proficient and hard working with a customer oriented attitude. I need roofing done, these are the people to do it.

Jeffrey Martinez

2022-05

I had a great experience with The Austin Roof Doctor. Doug is an honest person with great attention to detail. He really knows his business and was and excellent ally while working with my insurance company. His crew was fast, friendly, and did superior work on the roof and cleanup.

Jose M

2022-05

I had all kinds of visits from different roofers throughout the EOY. I was referred to The Austin Roof Doctor by a friend, and I am happy I contacted him. Doug spent time to explain my options and provided recommendations. There was no pressure. I constantly reached out to him with questions, and he was very responsive. He helped me on other projects I had that helped me tremendously by referring teams that could help. Additionally, my work kept me busy right up to the holidays and Doug was patient and very supportive on helping me stay informed and make the best decision. He went out of his way to help me and I am very appreciative. I will be going to The Austin Roof Doctor for any of my roofing needs. I will also be recommending him highly to family and friends.

Marilyn Monroe

2022-05

Doug and his crew are knowledgeable professionals and went the extra mile to work with the insurance company directly to provide the best possible quality of service. On the day of, his crew were prompt and attentive to detail in every aspect from placing shingles to cleaning up afterwards. The only negative aspect in the process was the project being delayed due to supply chain issues. Otherwise, I'm very happy with my experience!

Callie Clark

2021-05

We had a major roof leak happening that was very unexpected in a new home. The Roof Doctor and his team made the unfortunate expense way easier on us. After being duped by the builder, it was so refreshing to meet someone with integrity in the business. The Roof Doctor is the most dependable and fair home repair company I have ever dealt with and I cannot recommend them enough!

Rick2112

2021-05

We had a major leak created by an ice dam on our roof during the February Texas winter storm and black out. I was desperate to get someone quickly to address and was referred to Doug and the Austin Roof Doctor team. Even in all the snow mayhem he showed up super fast and assessed the situation and fixed the next day. Extremely knowledgeable about how insurance works, claims process, etc. Great caring service! Will definitely use again.

Joe Hohmann

2021-05

Doug has replaced multiple hail damaged roofs for me and I have always referred him to others. Each time all parties involved have been very pleased. His crew works fast and are very friendly. I'm sure I'll have more hail damage in the future and when I do I will be calling them back.

Kevin Little

2022-05

Doug and his team did an amazing job from start to finish. He was helpful with the insurance claim, accurate with the estimate, punctual on the installation, and his team was quick and skillful. The cleanup was immaculate. From start to finish--a star performance!

Perry Koon

2021-05

The Roof Doctor installed my roof and has helped me with a few odd roofing jobs, too. He is fantastic and very friendly. He and his crew installed a roof ventilating system that has saved me a lot of money over the years. You can trust "The Doctor" for. your roofing needs.

Karlyn Ellis

2019-05

Doug got me a great price and then proceeded to get me into his scheduled with very little notice. They knocked the job out in one day and my roof is fabulous. I can't say enough great things about this company.

Josh Carpenter

2022-05

Doug was great to work with! He was punctual and communicated with us throughout the process. Highly recommended!

May Kwan

2021-05

We have roofs replaced from Austin roof Doctor, they did excellent job! You don’t lose anything only gain.Best jobs 👍👍👍

Lori Bodine

2021-05

Doug Redman always goes above and beyond to take care of his clients and make sure their roofs are in great shape.Service: Repair flooring

Barbara LAFOLLETTE

2021-05

He was on time and didn't try to sell me a whole new roof when I only needed and wanted a repair. Very professional and personable.

Al McKenzie

2021-05

Doug and Tony repaired my horrible sixteen foot high chimney and I was very happy with the work