Black Plumbing Heating & Air

Jeanette Harris

2024-04

Black Plumbing comes out when they say they will. I renovated a property I bought and needed to have the plumbing and sewer moved. Eric came out to do the work. Eric did an excellent job. He was very respectful of the property. He cleaned up after himself. I would recommend him and Black Plumbing for any plumbing issues.

Daniel Taylor

2024-04

Called to get the back flow for my business tested, Justin at black plumbing called me back super fast and was out here the next day, early might I add. He got it tested for me, and paperwork done faster then I expected and got me taken care of. As always black plumbing always gets it done fast and Perfect. will always call them for all my needs.

Kathryn McKinley

2024-03

Nate and Gary helped me tremendously when my toilet tank cracked with this year's freeze. They advised me on the replacement toilet I wanted and they would install it promptly as soon as it arrived. Mine would be a special order due to the specifications I was looking for.They were prompt, polite and professional. And, very friendly!

Brittany Mark

2024-03

These guys came out next morning after calling to request service. Eric and his partner came in, introduced themselves and were in and out. They explained everything they did and showed that our drains were draining great again.Very professional and knowledgeable.

Breana Park

2024-03

My heater had stopped working right when we got a cold snap, the house was freezing. I called these guys because they were open 24hrs. They dispatched someone within minutes. Jereny arrived very quickly, he was very professional, prepared, and he explained what he was doing. He solved the problems (yes multiple issues) quickly and got the heater working again and saved us from a very cold night! If I ever have an issue again these guys are the ones I’m calling. Also, they didn’t break the bank.

Erica Neidig

2024-01

Had water leaking from internal wall near shower. Called Back Plumbing and Matthew & Logan came from Brady to my home near Rochelle. Quickly located the leak in the attic and pex repair completed in short order. Quick response, quick diagnosis and repair, excellent customer service. Highly recommended. Black Plumbing & Matthew are both top shelf. This is the 2nd time they have provided quick and quality service.

Luan Carlton

2024-04

Eric and Gary were extremely professional and personal! Fixed problem post haste. Will definitely recommend to friends and family.

Doc Totten

2023-10

Did an amazing job hydro jetting and removal of roots from our sewer line. Both techs where very through and very helpful. A little expensive but definitely worth it. Thanks for your great service we appreciate you all.

WhenD Newzum

2024-04

Tommy and Gary went above and beyond to make sure they could get what seemed like and impossible clog taken care of ! Thanks Gary and Tommy for all that you do in a timely manner!

Chris Williams

2023-10

Called them to fix a blockage, they showed up($175) just say there was a blockage and that they needed to dig up the backyard and replace the entire pipe. They came back 3 days later and said that they never did a quote so no work would be done that day. They finally got back to me with a quote and it was around $1,500 to replace the pipe. Called a competitor and had them out there for a second opinion and they were able to fix the blockage for only $125 as well as informed me that if my backyard needed to be dug up then it wouldn't even cost half of what Black quoted me. I went almost a week without plumbing and was charged almost $200 for them to do absolutely nothing. On top of that they left my gate open when they left so my dogs escaped when I let them out. Terrible quality and poor performance. Would never recommend Black Plumbing to anyone!Service: Drain cleaning

Jonna Burkes

2023-10

$291 visit and problem not fixed. Sent me an estimate for $1700 line high pressure clean!! My husband got home and was able to unstop the line himself.

Brittany Rains

2024-03

Fast professional service. They are good at explaining what the cause of the problem is and always clean up afterwards.

Jennifer Tyree

2024-04

Quick fast and professional showed up fast in an important situation!!!!

Cheryse White

2023-05

I used this company for my plumbing needs. Donnie I believe his name was came early to take care of my issue in my time of need. Black Plumbing (Brownwood Tech 25) was very professional. He explained what he did and gave information ion what I can do to limit the likeliness of having the issue again. I will definitely use them for all of my plumbing needs.Services: Drain cleaning, Sewer cleaning, Outdoor plumbing system repair, Sewer repair

Adam Tally

2024-03

Justin showed up on time and completed the job quickly. Very professional.

Brenda Williams

2023-12

Tommy and Micky thank you so much for the job you did replacing my faucet and getting my water back on, great job guys!!

Charles Duncan

2023-12

It was great! Same day service. Within 3 hrs of calling them the problem was fixed.

Bobby Wayne (superhuman339)

2024-04

Very prompt, helped me understand what was wrong and got me fixed up, Eric & hunter

Matthew Keogh

2023-05

Matthew has replaced a leaking pipe, installed a vent, and helped me repair a toilet and shower. He is super responsive, knowledgeable, and professional. Plus he always has a can-do attitude regardless of the problem! I highly recommend Matthew and Black Plumbing!!

Kelson Burns Sr

2022-05

It's always two thumbs up for Black Plumbing. But what really makes this company great is their people. I called Justin and he answered the phone which is very rare around here. My leak was slow and not an emergency but Justin got me on their schedule for next day anyway. Nathan, the technician, is knowledgeable and very courteous. He has excellent customer service skills and is a great representative of Black Plumbing's quality work and expediency.Thank you again.Service: Plumbing pipe repair

Logan Jensen

2023-05

If you’re looking for dedicated diligent workers look no further. It’s like these guys don’t experience fatigue! I watched them saw cut and dig out a 230 foot long and four feet wide trench by hand to replace our entire sewer line like it was nothing! Not only are do they have a hard working crew, they’re also friendly and down right hilarious! I myself will never use another company again; black plumbing is where it’s at!Services: Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Plumbing leak repair, Garbage disposal repair

jman76401

2023-05

Charged $654 for 1.15 hrs of “evaluations”. No repairs done just confirmed leak and wrote up a quote of $6900 i haven’t been able to see in detail as of yet! No warning of “service fee” . Stated they were high and couldnt get us fixed for another leak but would do it! Hmmm! So I’m out $654 , my family and i still don’t have water! I will never use them again.Service: Plumbing leak repair

Misty Henson

2023-05

My mom was just charged $939.44 to have her electric water heater replaced! According to the invoice they stated it took 4 hours to complete. How does it take 4 hours for 2 people to complete the job?? Google stated on average it take a maximum of 3 hours for the job to be completed. 3 hours maximum!! My mom also stated they were constantly outside standing around and smoking cigarettes for 20 mins at a time. She started going out every 30 mins to check on where they were in the process. She said they finally started working when she constantly kept checking on them. She also said they left 2 times and was gone about 20 minutes both times. How is this professional? How can say they were there when they left twice and wasn't working in anything? She said they conducting professional like practices. They were playing music loudly, smoking and so forth...She will never be using this business ever again!Service: Water heater installation

Courtney King 9583

2023-05

They JUST charged my ELDERLY mother for 3 & 1/2 hours of service. They were here from 9:00am to 11:30am, sat in their truck for 40 minutes and were gone for another 40 minutes. That is NOT 3 & 1/2 hours! They charged my ELDERLY mother $958.35 to repair a leaking coupler at the water meter and for time that they were not even here. Instead of repairing that coupler they installed a valve box and cutoff valve which NO ONE asked them to do and was ABSOLUTELY NOT NECESSARY to fix a leaking coupler. Also, my mother was at work, so she was not even here to contest their charges. This is THEFT of the elderly, charging for a whole hour that they were not even here, not to mention the 40 minutes they sat in their truck and the other 40 that they were gone. It's 12:15pm right now. They would STILL have to be here right this very minute for them to have been here 3 & 1/2 hours. And then they offered my mother a partial refund after she called to discuss what they had changed her and they never refunded her one dime. Ridiculous. Absolutely ridiculous. I would absolutely NEVER recommend this place to ANYONE. They will outright cheat you and lie.

Kristi Burrage

2017-05

Black Plumbing did a great job doing some repairs on our plumbing. The tech was extremely knowledgeable, professional, and walked me through every step of the process- showing me each problem and describing all repair options. They were able to come out within 2 days of me calling for a non-emergent situation and the tech arrived at the time he was suppose to- so there was no waiting around for hours on end for someone to arrive. This was my first experience with Black Plumbing but I highly recommend them and will use again in the future.

J B

2021-05

Black Plumbing is amazing! I called almost at 5pm on a Saturday with a plumbing emergency they were at my house at 6pm and worked hard until they found the leak, they fixed it and were done within 2 hours, there prices were very reasonable, they were very polite and professional, I really appreciate there fast response to my call! I will use Black plumbing from now on! And will recommend them to anyone needing a plumber!Service: Plumbing pipe repair

Laura Scantling

2022-05

Mr. Bryant and Mr. Cotton were punctual and professional. Both men were very polite and clear about what what they were doing along the way. The billing was fair and transparent. Overall, I would recommend this company to others, and will use them again myself.

Jsernaart

2022-05

We called to have them cap a line that was leaking. the removed an outside hose bib that we did not ask them to remove , they did not ask us , charged $400 to do that , we had them come back to fix the mistake they charged us another $400 to fix their mistake. This is not a professional way of doing business or treating a customer .Service: Plumbing leak detection

Audey Shepard

2019-05

Called to get a free estimate on renewing my whole house plumbing and drains. First, told me estimate was free, but I would have to pay a service charge and travel fee. What? I offer them a possible $12.000 job and they want a travel fee and service charge? Really? Bad business.

GamingwithDev 1

2024-03

These guys were great.