Firehouse Roofing

Jennifer Romney

2024-02

We have done a lot of home, yard, and pool projects since moving to Dallas 2 years ago, and I tell everyone that the best experience we have had overall was with Firehouse Roofing. Bradley came out to assess the roof and walk us through the lack of attic ventilation and issues he suggested bringing up with our insurance. Insurance found that a new roof was definitely needed and Bradley’s assessment was spot on. Christian and Noah walked us through scheduling and logistics with patience and even worked around our painter. Hunter and Diego were amazing managers, and Hunter was on site 24/7 with great communication. Oscar and the crew were outstanding as well. Bradley came back to the site to check in and monitor, and when anything came up, communication was great throughout. Bradley was also particularly good at keeping our best interests as home owners in mind and was sure to explain the “why” and the “how” so that we knew what to expect for the 3 day project. He is now helping me make sure that the roof stays in great condition as we take on a bathroom remodel that will need extra ventilation cut into the roof. Having Bradley and Firehouse involved gives us a lot of piece of mind for this upcoming renovation! The photographs and notes and communication systems that Firehouse uses (they even have an app that you will want so you can monitor the progress as well) is also really outstanding. I joked with Bradley that Firehouse should teach a “Master Class” in customer relations, and it is really true as we have not found another company as easy to work with as Firehouse. Definitely recommend!

leyton tidwell

2024-02

Recently, I had the pleasure of experiencing exceptional service that truly went above and beyond, thanks to Firehouse Roofing and, more specifically, Connor Moore. From the moment Firehouse Roofing came to my house, it felt as though a weight had been lifted off my shoulders, especially during a time when my home needed urgent care.Connor Moore walked into my home not as a salesman looking to make a quick deal but as a caring neighbor ready to help me navigate through my roof repair. His approach was very refreshing and made me feel like he cared about his job. He treated my home as if it were his own, answering every question I had with patience and clarity, ensuring I understood every step of the process.What stood out the most was how Connor made the entire experience feel easy and stress-free. It’s rare to encounter someone who makes you feel so at ease, especially when dealing with significant home repairs. He didn’t just restore my roof; he restored my peace of mind. The quality of work was impeccable, a testament to Firehouse Roofing’s dedication and Connor’s commitment to excellence.I am so grateful for the service and care provided by Connor and Firehouse Roofing. I cannot recommend them enough to friends and family. In a world where genuine customer service seems to be a rarity, it’s heartening to know that companies like Firehouse Roofing and professionals like Connor Moore exist. They not only meet but exceed expectations, making what could be a stressful process feel like a breeze.

Tiffany Bucher

2024-04

Alex from Firehouse Roofing was an honest, informative, and thorough professional. He came out to inspect our roof after a hailstorm, took photos and a video, and gave clear, easy-to-understand explanations of things to expect moving forward. I also appreciated his polite people skills and attention to wearing shoe protectors while walking around the inside of our home. Highly recommended! Thanks Alex!

Duane Gee

2024-04

I heard about Firehouse Roofing on the Ticket 96.7 FM and was impressed with their level of professionalism. Zayne was my service advisor. He evaluated my roof and provided an honest evaluation. Highly recommend Firehouse Roofing and will call them again if more work is needed.

Shallon Pruitt

2024-03

Firehouse responded quickly when we needed them to check the roof damage and they covered the damaged places immediately for us while we started the insurance process. They were very organized and prompt through the whole process. We highly recommend Firehouse. Jake Arledge was outstanding! He communicated constantly and timely throughout and made the process simple for us

joe Roh

2024-02

I rarely write reviews, but the outstanding service I received from Hunter at Firehouse Roofing compels me to share my experience. Approximately 18 months ago, Firehouse Roofing replaced several vents on my roof, a job that was done efficiently and professionally. However, after a recent rainstorm, I noticed one of the vents had started to leak. Concerned about the potential damage, I immediately reached out to Firehouse Roofing for assistance.Hunter responded to my call and came out to inspect my roof that very same day. His promptness and dedication to customer service were truly impressive. After a thorough inspection, Hunter informed me that the repair would be covered under warranty at no additional cost to me. But he didn't stop there; Hunter went above and beyond by inspecting the rest of my roof to ensure everything else was in order. His attention to detail and proactive approach gave me immense peace of mind.The repair work was scheduled and completed within a few days, and I am pleased to report that my roof is now in excellent condition. Hunter's professionalism, expertise, and genuinely caring attitude were evident throughout the entire process. It's clear that Firehouse Roofing values customer satisfaction and stands behind their work with integrity.I wholeheartedly recommend Hunter and Firehouse Roofing to anyone in need of roofing services. Their commitment to quality, customer service, and integrity is unmatched. Thank you, Hunter, and the Firehouse Roofing team, for your exceptional service and for treating my home as if it were your own.

Bella plitt

2024-02

My chimney was leaking so I called Firehouse roofing and Connor Moore showed up early and was so professional. He showed me my problem and gave me a solution immediately. I love that they are family owned and operated and also licensed and insured. I trust the company and would recommend to all my friends and family. If you have any problems with your roof you should definitely reach out to Firehouse roofing and have Connor Moore give your roof a free inspection. They are great and the customer service was phenomenal!

garrett moon

2023-12

Skyler with Firehouse Roofing gave us exceptional service. He was very thorough during the process and readily available for any questions we had and quick responses. Working with this company made it easy and took care of all of our issues. Highly recommend and will definitely use again!

Katherine Gurera

2024-02

Brad came out to take a look at my roof and was the most professional sales person I’ve dealt with before. He explained to me how the process in getting a new roof on my house will work and even helped me out by dealing with my insurance company for me and keeping me updated throughout. I would recommend him and firehouse roofing to all of my friends and family!

Tanner Moore

2024-02

Firehouse roofing came out and replaced my roof with such a professional manner. They made the whole process so easy and stress free. Connor and the team were so helpful throughout the whole entire process and made sure to meet all my needs! I will definitely recommend Firehouse roofing to all my friends and family!

Shirley Smith

2024-02

Firehouse Roofing is the only roofing company I trust; and I've dealt with a few. They gave me a new roof a few years ago and it has totally withstood our extreme Texas weather. Not a shingle out of place due to the really cool layering process they've developed.Jeff is my go-to-guy. He's knowledgeable, helpful, honest and fun. He shows a video of the damage & suggestions on how to proceed followed by the actual cost of the project, which is a very reasonable amount. He even shows up on time. Hayley in the office treats me with respect and handles my needs with urgency while maintaining a sunny disposition.I could go on, but you get the gist.Try Firehouse, they're the best.

Hamid Naraghi

2023-12

I very highly recommend Firehouse Roofing for any kind of roofing matters.I recently experienced two leaks during a heavy rain. The excellent customer service began when they called me back after hours on Christmas Day! The next day, Andrew came out and not only found the problem, but was extremely professional and courteous.A very reasonable price was quoted and I have the peace of mind that the issue is solved once and for all.

Justin Armon

2024-02

Bradley explained the process of getting my roof replaced and made sure my experience was top notch. I recommend him to anyone looking to get their roof done to GO TO HIM!!, an amazing professional at what he does. Highly recommend to anyone looking to get their roof done.

Chandler Bass

2024-02

I had a leak in my living room and Firehouse Roofing came out and took care of my problem immediately. The process was so simple and the customer service was great! Thank y’all for taking care of me and my house, Connor Moore was so professional and so helpful. I recommend Firehouse roofing to all my family and friend for any roofing needs!

Sharon Spratt

2024-02

Wow, this is my first experience using Firehouse Roofing and it has been an excellent experience from the beginning to the completion of the work. I am especially glad to have Alex Buchanan as my Service Advisor. Because of my excellent experience with Alex and the quality of service from Firehouse, I will always use them for all my roofing needs at my home. Firehouse is outstanding!

Bret Waltz

2023-12

Alex made our last roof replacement the best experience we’ve ever had before. He kept us in the loop the entire time and made sure that the job was done to perfection. He made sure that the house was clean and there was no debris/nails left behind. Would definitely recommend using him and we will for sure give him a call anytime we need roof work done.

Kaylea Hanes

2023-12

Alex was absolutely FANTASTIC to work with!! He walked us through the entire process and made sure all of my questions were answered..yes I had a lot! He even followed up to make sure we were satisfied with the work completed. If you are looking for a new roof reach out to Firehouse and ask for Alex definitely top tier customer service!

Marcos Cisneros

2023-12

Diego Perla has been the most helpful project manager in the roofing business. He was there every step of the way and made sure to explain the whole process. I’ve dealt with other roofing companies who just want the business and they do not handle themselves with the professionalism that Diego did. I will recommend this company to anyone I know who needs a roof done or replaced, and I hope they get the same professional experience that I got from Diego.

Dorothy Jackson

2024-02

Kristofer with Firehouse Roofing was very experienced and clearly communicated and explained the repair process, cost and timeline for repairs. He informed me when workers would show up with supplies for repair. He check-in after completion to ensure satisfaction and address any concerns. Also, he had repair team take pictures of the repair work while it was being performed.Kristofer was genuinely invested on ensuring we felt comfortable with the repairs, since it was my first time. Was friendly and maintained a professional demeanor throughout!

Nancy Lawrence

2024-02

Firehouse Roofing is where the buck stops in roofing companies! Jake from Firehouse is professional and very knowledgeable. He helped me from beginning to end and the quality of the work is superb. I recommend Firehouse to all. This is a very good company and one you can trust.

Taama Forasiepi

2024-03

Alex Buchanan was very thorough and explained the issues with our roof with effective visual aides. He stayed in touch during the repairs and then followed up with us afterwards. This was great service!

Debra Thomas

2024-02

Kristofer and Firehouse Roofing were incredible! Kris was professional, knowledgeable, and helped us throughout the whole process. They're a great roofing company, and we highly recommend them.

Valerie Toups

2024-04

Gage was wonderful and went to extra lengths to assist us with a leak around 2 exhaust pipes in our roof. We're very thankful for his courteous help.

Andrew Forster

2024-02

Firehouse roofing was a great choice. Professional, efficient and cost effective. Jake Dunaway was a create point of contact for the repairs and I enjoyed working with everyone from the company.Highly recommend

Austin McDonald

2024-02

I recommend Hunter Gore and his team at Firehouse for their outstanding work. It was a delight to work closely with Hunter and his team, who exhibited unsurpassed technical expertise, professionalism, and dedication to delivering a successful project. Hunters attention to detail and strategic planning abilities were evident from the beginning. Hunter effectively communicated and addressed all concerns I had promptly ensuring high quality end results. Thank y’all for your efforts!

A C

2024-02

I had a good experience working with Andrew Helms. He is one of the best roof inspector I had so far. He was very professional and great working guy. Thanks to Firehouse sending out for my roof inspection.

Destiny Morris

2023-12

My experience with Firehouse Roofing exceeded expectations, thanks largely to Alex Buchanan. He came out to inspect my roof and did so with thoroughness and care. I had a lot of questions, and Alex was incredibly patient and knowledgeable, taking the time to explain everything in detail. He never made me feel rushed or like my concerns were unimportant. 10/10 would recommend.

McKenzie Bryant

2024-02

I called Firehouse after a hail storm had come through  I was worried what the extent of the damage was since someone random knocked on my door saying it was bad. Bradley came out & showed me that my roof was actually perfectly fine. So glad I called him & will use them forever!

Coach Logan

2024-02

The guys at Firehouse Roofing were great from beginning to end. Alex took care of all the work up front and the roofing and gutter teams moved quickly and everything was cleaned up in the end. Hopefully won’t need them any time soon, but would definitely use Firehouse again.

Candi Tam

2023-12

Loved having my roof done by Firehouse! Coming from a younger woman, it’s easy to be taken advantage of for quotes with anything to do with your home, car, etc. and Gage gave me an honest review of the damage on my roof. Will be calling again just to get service from him!