One Stop Roofers

Maribel Bobadilla

2023-10

Arturo is an unprofessional individual who is a con. He will come out give you a great sales line. “Blah blah I’m accredited with BBB” Issues started days in on job , then after he came with he needed to charge insurance extra blah blah. Once job was done he never came to do final inspection. We went up and saw there was exposed section and sloppy work. Have 6 month’s waiting on “material to come in for him personally finish job” as per him. Now he just says his coming and no show and as off few weeks ago stop answering. It’s disappointing as this is not a shed or whatever building, this is my Home.

Leticia Alvarado

2023-10

We were pleased with our roof upon completion. The gentlemen who actually do the work were professional, efficient, polite, and clearly took pride in their work. The difficulties that we have run into are with management. Phone calls not returned, leaks not fixed in a timely manner (leaks developed after a particularly heavy rainstorm mixed with hail) and most recently a hail damaged skylight. I called another roofer to take care of the skylight but was informed that my 10 year warranty would be nullified if another roofer touched it. At this point it has been 10 months and still have a cracked, leaking skylight. Like I said we are happy with our roof but good luck after that. I pray the roof stays strong for the rest of the warranty.

Alejandra Lory

2024-01

I loved the customer service, the manager is too honest and friendly. Your work was exactly as they explained it to me, the workers of one stop roofers are a company that I highly recommend, thank you one stop my roof was a disaster and now it is much better

Eddie Abasta

2022-05

Not recommended! I had a horrible experience when I had them inspect my roof damage to give me an estimate. They told me they would work directly with my insurance company to get the best coverage from my policy. Weeks went by so I called them to get an update. They literally told me they were directly communicating with the adjuster. Weeks went by again. I called for an update, again they lied and told me they would be out in a couple of weeks to begin the job, they told me they were going to order the materials needed for the repair. Again, I waited another couple of weeks, nothing, so I called them again. The manager was very rude and told me they were very busy handling other jobs. I told him that I was worried about the weather causing more damage to my exposed roof. I told the manager that if they were that busy they should have told me from the beginning and I would have found another roofing company. They stopped answering my calls and texts after that. My exposed roof was further damaged by rain while I had to start looking for a responsible roofer. One Stop Roofing company really let me down, they talked very highly about their service but they in fact do not care for the customer and have no idea what customer service is. Stay away! Contact me and I will be glad to tell you more about my horrible experience with this company.

Marsha Gwin

2023-05

Art came out to give us an estimate on a ;new roof and then installed it. Our home is heavily insulated as well as the garage and garage door because we had proper ventilation. Heat build up after he installed the roof on the house and garage were extreme because of the lack of venting on the roof, so we called and texted him to take care of the problem and when he did finally text us back, he said he would be out and never showed up. This happened twice. He ignores our calls and has yet to come out. It has been about a month and still no resolution. I believe that he cut corners on the venting to make more money. I would have given this roofer no stars, but it wouldn’t allow me to post this complaint. I DO NOT RECOMMEND this roofer to even install a roof on a dog house! BEWARE!!!!!!Services: Roof installation, Attic venting installation

Familia DELGADO MORALES

2023-05

One stop the best roofers I've ever dealt with. They were professional and did a wonderful job repairing the roof for a great price. I will use them again in the future.Service: Roof repair

Brenda Bruns

2023-05

One stop literally...quality sucked..loose shingles...not installed correctly.. Vents installed wrong..leakage again... Contacted to fix after their installation.. 3 appointments scheduled..no show each time.. then told no warranty given or ever implied... They do not honor anything.THEIR WORD IS WORTHLESS....DO NOT USE THEM...DO NOT REFER THEM TO FRIENDS..YOUR FRIENDS WILL BE MAD AT YOU ...Have to now seekrepairs with another roofer. As home insurance will not honor, as the repairs were recent. And one stop should repair.. GO SOMEWHERE ELSE..Oh.and they do not give you 200.00 for each and any referralsServices: Roof repair for storm & wind damage, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair

Adriana Limon

2023-05

Exceptional work! Very professional, and responsible. One stop roofers installed my new roof, they were on time, performed an excellent job! Definitely recommend!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Frida Maria

2022-05

If you’re wondering whether you should hire this company I’m here to tell you please don’t. Save yourself a headache. They are all talk and once they are done it will be like pulling teeth to get them to call you back. They should be One Stop Con. They paint a pretty picture to get your business but will then become rude and find excuses as to why they cannot do repairs for their poor work.Services: Roof repair for storm & wind damage, Roof installation

Regina Saenz

2023-05

Explained the whole insurance process clearly

Nidia Calderon

2023-05

Did a great job on our roof

Azahel Saenz

2023-05

Great work and cleanService: Roof repair for storm & wind damage

Alexis Soy

2024-01

"Estoy muy contento con nuestro reciente reemplazo de techo realizado por One Stop Roofers el representante de la compañía que me ayudo a lograrlo fue muy profesional, informado todo y honesto. Explicó en detalle lo que se necesitaba hacer. El equipo en general fue puntual, eficiente e hizo un gran trabajo. Recomiendo a One Stop Roofers y su representante Arturo Calderon. cualquiera que busque un gran techo, son un gran equipo profesional".

Arturo Calderon

2023-05

Clean