3.7 (22)
3613 Lee Blvd, El Paso, TX 79936
(915) 856-0791
trimteamep.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Kyle
2023-05
Terrible customer service. Trim team refuses to communicate with the homeowner regarding selections. Bianca the receptionist would not return phone calls or forward a request to a sales manager. We are working with a contractor to build a home. Our contractor requested we reach out to Trim team to get door and molding quotes. Juan Hernandez met with the contractor last week to solicit business however then will not entertain the business opportunity. Seems like a great business model!
Steve Piepenbrink
2020-05
I have used TrimTeam on two different occasions and their workmanship is worthy of the five stars that I have given to them. Enrique had the patience and experience to answer our questions and concerns. And I also want to praise the painter that they recommended, Javier, who also did a fine job. If you are considering doors for your home, give them a call, you won't be disappointed.
Adelina Ayers
2023-09
Don't bother. I called looking for side door replacement and the rude receptionist said "we don't work with the public." She practically cut me off. Maybe update your website and remove "door replacement" under services.
Andres & Cynthia Hernandez
2019-05
Trim Team replaced a front and back door for my parents home. Enrique was a very respectful individual and took the time to explain his products in a manner that allowed my parents to trust Trim Team to do the job. The two installers were also very respectful and kept a clean environment throughout the whole process. The installation was flawless and I would definitely recommend Trim Team.
Edward Velasco
2014-05
I started doing business with them a year ago. Their service is pretty good. Most of the time they're on time. Herraro has been doing a good job. I don't have to call the staff back because every-time I call in they answer all my questions on the spot. They just delivered yesterday, doors and moldings for one of my houses, very fast delivery. I say they're 9 out of 10.
Adam Ballard
2020-05
Purchased a bedroom door from this company and brought my old door in so all of the hinges could be matched up. First I was informed it would take most of the day to complete (for a 10 minute job if that). Secondly, I get home with the door and none of the hinge slots match so now my door won’t fit properly. Called the company and spoke to the same sales representative (Claudia) completely unhelpful, and just says “bring it back and you can have your money back, we can fix it or I don’t know what else to tell you”. I wouldn’t take my business back here again.
Rebecca Duran
2019-05
I broke the glass to the sliding doors to my atrium. They replaced the sliding doors with French doors and did an excellent job. The installers were very efficient, clean, and curtious. I know we’ll definitely use them again for any future door replacements we have.
Bryan Ramos
2015-05
I needed to remodel a rental house I own. And Trim Team did a beautiful job on the trim and door installations. I am glad I chose them for this task. They are excellent!
Jerry Edgren
2015-05
Work is always done on time, professionally, and always looks perfect. I have been, and will continue, doing business with Trim Team on my construction projects.
Joe David
2021-05
Got there and plain rude .I had a sample and took them less than 10 seconds to tell me didint have just by looking at it? Experts or just plain simple dont care about the small costumer.
Scott Winterton
2023-10
These guys are closed to the public, don't bother going there.
Jorge Zendejas Miramontes
2015-05
Trim Team has been very helpful when I am designing the interior of my projects.
Julie Baker
2023-05
I left messages via their website and called. No one called me back!
Andres Rodriguez
2018-05
Grate customer service ,great quality .best place to buy doors to upgrade ur home .best place in El Paso TX .
Andrew Castillo
2015-05
Very professional staff. Very satisfied with their installation of materials, cleanliness, and prices.
Elvia Herrera
2019-05
Scheduled an appointment for Friday between 10am-11am, no show. Disappointed.
Tamika Jones
2019-05
Always counted on their expertise and craftsmanship, superb!
Juan Hernandez
2021-05
Great Company!
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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