USA General Contractors INC.

Thomas Fitzpatrick

2024-03

No doubt the best roofer in town. Javier says what he means and means what his says, not to be dramatic. We recommend the USA General team without reservation. Searching for trusted, quality craftsman, including a quality roofer, was an exhausting, daunting and frustrating task; we almost gave up in despair. The home we purchased this past year was re-roofed as part of the owner transition. That unfortunately went VERY poorly for a host of reasons and left some less than ideal conditions on the roof, decking and facia of our new home; we just didn’t appreciate how “less than ideal”. We contracted with USA General Contractors for some needed facia work and installation of gutters after he was providentially recommended to us. Javier returned our text outreach with a same day call. The next day he and his Senior craftsman walked the ground, discussed the details of the desired work and we received an unambiguous, written, fully itemized proposal and cost. We knew there was a chance for surprises during the job and that was understood. Javier and his onsite Craftsman led by Enrique and Enrique’s son and their team, kept their word on job timing, updates, cost, and when issues we knew would arise, did, a same day well thought out documented fully disclosed and itemized updated proposal was coordinated. That led to a HIGH quality end state and long term protection for our home. The results were absolutely amazing. Our homes curb appeal has markedly improved in addition to restoration of problems neglected and hidden by the previous roofer nine months ago. We are going to ask Javier’s team to prep and paint our home in the near future, having seen the superb craftsmanship of Enrique and team first hand.

Liz Ladder

2024-03

I would give a zero if one were available. In less than 10 yrs we had to replace the roof they installed. We now have to get a lawyer to try to get the money we spent on the 2nd roof since the insurance would not cover USA contractor’s poor workmanship.

Christian VilcaRomo

2023-09

This company is fantastic. This was the fourth of four of companies that I called for roofing estimates, and the one I chose for my home.The president of the company, Javier Olmos, gave me an estimate and guided me through the insurance process. He gave me insight and expectations of what was to come in terms of costs and labor. Not once did I feel pressured to sign with them, as Javier the president is very humble and always willing to answer questions. He will never assume and always looks out for your bottom line. He is an ethical and professional man that truly sets out to do what’s in your best interest.Furthermore, he always answered my calls or responded to texts within minutes. Never have I had a contractor so willing to be helpful. His customer service is supreme.Additionally, while the work is being performed, he constantly checks in to ensure the work meets your satisfaction.If you feel overwhelmed with any of your contracting needs, give them a call. Javier O., the president and main point of contact, has a way of navigating situations to facilitate and make your life easier.All work performed was on schedule, and very well done. His workers are also keen on customer service and very helpful.I will be forever keeping this contact in my books and look forward to my next projects with him.This review was written after all work was completed, and was unsolicited. My wife and I couldn’t wait to leave a review.

Rudy Villamil

2022-05

Javier was highly recommended to me, I was extremely impressed by his dedication in helping me with the insurance company so I would get the best coverage for my repairs. Javier advised me ahead of time what quality of materials were going to be used for the repairs. I was very happy with the outcome of his work. The workers did a very professional, excellent and clean job. Excellent quality of work, I highly recommend them.Services: Roof repair for storm & wind damage, Roof repair

Robert Alcala

2022-05

I researched several different roofing companies online. One came out and then my insurance denied the claim. they never got back to me. I saw USA working on my neighbor's house and was impressed by the quality of their work. They came out and gave me an estimate and then advocated for me with my insurance. Long story short, my insurance worked with USA and i got the new roof that i wanted. Great color, great quality and they replaced all the wood that needed to be replaced. My wife and I are 100% satisfied. Highly recommend them!Service: Roof installation

ALBE Alvarez

2022-05

Javior was excellent on the job, helping with the insurance company to cover all losses. His Forman Angel was also on top of his game, making sure the workers doing great job, and he had some ideas for our paint job. Javior will also make sure his Job is done right if not he will fix it until the customer is satisfied.

Margarita G

2022-05

I was very happy with this company’s work. They were very professional, courteous and on time. They also cleaned up after the work. I would highly recommend them.Service: Roof installation

Angela Gifford

2022-05

They were amazing and kept me up to date on every detail and delays. Very professional!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Quality Carpet Cleaning

2021-05

Best roofing company in El Paso, TX highly recommend!

Jimmy Quintanar

2021-05

The technician was very professional and the price was not bad.

denise cubillos

2021-05

Very content with the work done on our roof.