SERVPRO of Ennis/Red Oak

Brandon Holtzinger

2024-04

My renters water heater began leaking while they were at work. As soon as they called me I called Servpro and they were at my rent house within the hour. They had all the water out and fans in place very quickly. Because of their quick response, my renters were able to restore all of their belongings and didn’t have to deal with the house being turned upside down with demo work and me relocating them to a hotel. Wes and his crew answered all my questions with expert customer service and while I hope this never happens again, I know who to call if it does.

Clint Woodward

2024-03

We had a massive pipe break a couple months ago, and the SERVPRO Team were fantastic! Rosie was our first call, and that was all it took! Along with her team of Austin and Alexis, the SERVPRO Team stepped in, and made the massive flood disappear, and the space feel like new in a matter of only a couple days. Great job everyone! This should be your first call every time you have an issue!

Cody

2024-04

I recently had the pleasure of working with Servpro to fix my house after it suffered water damage. From start to finish, their service was exceptional. The team at Servpro was not only prompt and efficient in their response but also displayed a high level of expertise and attention to detail throughout the restoration process. They communicated clearly and transparently at every step, keeping me informed about the progress and any potential issues that arose. What impressed me the most was their dedication to doing the job right the first time. They didn’t cut corners or rush through the work, ensuring that every aspect of the restoration was completed to the highest standards. Thanks to Servpro, my house looks better than ever, and I can’t recommend them highly enough to anyone in need of restoration services. They truly go above and beyond to deliver outstanding results.

Ashlee Lehrman

2024-04

Our roof was damaged during a storm a few months ago so we called Servpro. They had a crew out to tarp the roof to get us through the rest of the week as rain was in the forecast, then when the weather permitted, they came to meet with me and my adjuster to discuss necessary repairs going forward. They handled the entire process, and I'm thankful they did because I've never had to deal with insurance and didn't know what to do. After everything was approved, they made quick work of repairing the roof and eliminating any sign of damage from the storms. I didn't know Servpro was a turnkey operation, but they handled everything from start to finish, thank you Servpro!

Barbara Hoover

2024-03

This team is hands down the best! I had a water leak and from the first call, to the water mitigation, to the rebuild, they handled everything professionally, timely, and communicated with me every step of the way! They even made the claims process so seamless. I highly recommend and will always use this Servpro!

Sandy Mullins

2024-03

ServPro came to the rescue when my office flooded due to plumbing issues.The hallway and office were doused with 2” of water. Thanks to the expedient response, efficiency, and overall excellent service of the ServPro team, the office was back on track in no time! I highly recommend ServPro and its expert team of Rosie, Austin, and Alexis!

Adam M

2024-04

We came home from vacation and found water pouring out of our garage. There is no telling how long this had been happening but we quickly realized this wasn't something we could handle on our own. We called Servpro along with a few other local companies. Austin and Jose from Servpro were dispatched and got to work immediately extracting water and removing damaged materials. They clearly conveyed what to expect going forward and while this was a long process dealing with insurance and contractors working in our home, Servpro was available every step of the way to help put our minds at ease. 10/10 would recommend!

KATIE MARLER

2024-04

We had a small toaster fire in our kitchen. We were able to put it out ourselves, but the smell and soot damage had been done. Servpro was able to clean the area of all soot and prepare it to be repainted. After Nate’s team completed their work, it now looks better than before the fire. Thanks Nate and Servpro of Ennis Red Oak for helping us get our home back in order!

Violette Atkins

2024-03

SERVPRO of Ennis came to our home quickly when we experienced a busted pipe, and water damage to our home. They were professional and informative. I highly recommend them.

Kevin Ferguson

2024-04

I had a sewage backup in my home and Wes and his team took care of everything! Professional and courteous from beginning to end. Highly recommend.

Alex Anger

2023-10

While drilling a hole in a wall in our new home to mount a TV, we unfortunately found a mistake made during construction and drilled into a water line. With flooding quickly threatening to ruin walls and flooring in our brand new home, we knew it was an emergency and we needed help fast. We contacted Servpro after hours and Wes assured us this was no problem and something that could be fixed quickly. He handled our situation with urgency and communicated throughout so that we knew exactly what was going on and what was being done. He managed to put us at ease with his knowledge and confidence. He kept his word and had our issue rectified in no time. We are so thankful and will use and recommend Wes and the rest of the Servpro crew any chance we get.Services: Flood cleanup, Water removal, Water damage-related cleanup & repair, Carpet cleaning

Bethany Simmons

2023-08

Servpro with Ennis has been amazing, however I have to brag on Rosie. She has out done herself and has been amazing at giving myself and my place of employment knowledge about the services Servpro provides as well as feedback and efficient communication. While being in the chamber and seeing on social media the networking she provides is so effective but also informative. I have learned so much about all the way Servpro’s meets peoples needs through Rosie!!

Mary McGonnigil

2024-03

Did an amazing job drying our office out. Highly recommend Rosie, Austin and Alexis

Nate S

2024-04

Such a smooth process when working with these folks. Super fast response time and they handle everything from start to finish.

Jordan Marlow

2022-05

ServePro made my extremely stressful situation significantly easier than I imagined it could be. Chad was prompt, courteous and professional every step of the way. He was informative throughout the entire process, which made things much easier, and I was also able to get things done quickly. I would definitely recommend using their services anytime you're looking for any of this kind of work!Service: Water damage-related cleanup & repair

Alexandra Allred

2019-05

Once we realized we had (extensive) water damage, we called a different company for help. We did not yet know about ServicePro. They left us hanging so ... desperate, we found Service Pro and they came IMMEDIATELY and have been fantastic. They walked and talked us through everything, explained the process and what to expect, have been professional, courteous and conscience of our belongings. While we're upset about what has happened to our house - we couldn't be happier with Brian and Alex from ServicePro. Highly recommended.

Dawson Dowell

2020-05

My parents bathroom flooded and water was flowing out the garage and into their bedroom. They came out stopped the problem, explained the process of restoring everything, and took care of us very well. Cody was amazing! Glad they were here to fix our problem and probably saved us all kinds of money.

Katy Puschmann

2024-04

Great experience and great customer service! I would highly recommended! 💚🧡

Kensey Mantooth

2020-05

Cody and Addison were really nice and they explained the process before hand, the quality of their work really showed when they were finished, 5/5 would definitely use their service again!

Wes Pearson

2023-05

Very professional! Arrived ontime and went above and beyond what I had expected! I was worried about how the situation would be handled and they walked me through every step! Would recommend to anyone

Gennie Lassetter

2023-05

Excellent service, very courteous employees that I would refer to anyone with a home problemServices: Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Plumbing, Mold cleaning, Water damage-related pest control, Water damage-related mold removal, Mold damage restoration

Tom Rhodes

2023-05

Great work and very efficient. Highly recommendServices: Flood restoration, Flood cleanup, Flooring, Mold mitigation, Water damage-related cleanup & repair, Plumbing, Mold remediation, Water damage-related mold removal, Mold damage restoration

Krystyna Bradshaw

2020-05

A very professional team that is able to help in any disaster.

Zorisha Barnes

2023-09

Impeccable customer service.