Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J M
2020-04
I was driving down the street when I saw Justin working on a neighbor's roof, and pulled over just to see if I could get a card. Justin was super friendly and happily came down so I could introduce myself. He could have just shouted that his number is on the side of the truck (I've definitely had that response before), but he's not that kind of person. If you want top notch customer care, and a beautiful roof to boot, these are the guys for you. Justin and his crew were able to put 3 new roofs on 3 of our houses in just a matter of days, and repaired a couple of more roofs for us as well. Justin personally sent me pictures of roof damage, explaining problems and solutions, and he was also kind enough to send me after shots as well for both the new roofs installed and repairs made. Justin's communications was great as he was able to get bids in quickly, and just as quickly get the job started and completed. For one house, we also had a carpet contractor working at the same time, and Justin was able to get the job done even while there was other contractor traffic going on. I couldn't be happier with the results and the experience of working with Justin and I give my highest recommendation for Roof Services.
Shelley Axum
2019-04
Roof Services recently put a new roof on my house. It looks amazing and I am so very pleased! The job was completed in one day. From the start to the finish of this job, all the workers were very professional, worked hard, and it was apparent that they took pride in their workmanship. Justin, the supervisor on the job, was absolutely wonderful and patient with me as he thoroughly answered all of my questions. The workers did a great job of cleaning up after the roof was completed. They did not leave one piece of trash, shingle cuttings or nails in my driveway or yard. If you need a new roof, I highly recommend that you call Michael, owner of Roof Services. He is very honest and dependable and uses high quality materials which was very important to me. You will be very pleased just as I was.
Patrick Fiega
2019-04
What an outstanding experience! Roof Services replaced our worn out composite roof, with a Standing Ridge Metal roof. They accomplished this job with professionalism and wonderful communication. We were always contacted by Michael's team lead Justin, with status updates and scheduling. The quality of the installation is top-notch! We obtained numerous quotes and Roof Services provided everything we hoped for at an affordable cost. Highly recommended!
S Goldberg
2018-04
This family run roof business did an AMAZING job at our home. We had a roof leak, and we called Roof Services to help us out. Michael, Tina, and their staff addressed our needs. Tina even called us during a rainstorm to make sure that we didn't experience any leaks after their work was complete. They are experienced, honest, and value customer service. I highly recommend Roof Services.
jennifer lucas
2018-04
Michael Pool and the entire staff at Roof Services were awesome.Tina took time to sit with me and go over every detail. Michael and Justin were diligent and completed everything to our exact specifications. They all have a work ethic that is professional and courteous. My husband and I are so pleased with the job they did and we will refer them to everyone we know.
Laura Conley
2019-04
Michael Pool is the absolutely best choice for customer service! We had a flat roof leak on a small area around our chimney, which during Harvey not only leaked but brought down the ceiling. His company fixed it well...still a leak occurred, Michael came out and did spot repairs, But wait there’s more... We were getting new windows and he shared that the best fix would be to reinstall flashing up under the windows and around the perimeter. We rescheduled a number of times to have his team out when the window company would be there (Rained our 3 times). He and his crew came on a Saturday...reinstalled and repaired this problem roof. All I can say is you can’t go wrong with this company. He is a man who provides quality work and a man of integrity!!!
Lisa Williams
2017-04
We have an enclosed patio with a flat roof that developed some pretty bad leaks in the spring of 2015. Several contractors turned us down, one tried to fix it and failed. Finally we were introduced to Michael Pool who explained our problem, gave us an honest estimate and we hired him. He was extremely polite and professional and he completed the job in no time. Our roof is now tighter than a drum and has not leaked one drop in the last year and a half. We give Michael our highest recommendation.
George De Leon
2017-04
Roof Services replaced the entire roof of my house, including a section of aluminum roof, after extensive hail damage. They were easy to work with and very accommodating while dealing with the slow insurance process. They provided a quality service done in a timely manner. I would definitely use them in the future as well as recommend them to others.
kayla sorrell
2018-04
Michael and his team have been fantastic for us, and for our clients! We own a real estate company and we feel very comfortable referring our clients to Michael for roofing, siding, and tons of other house projects big and small. They have always provided prompt service and stay flexible with various purchase/sale timelines etc. I trust Michael completely as he's always provided honest and knowledgable advice on each project he's worked with us on. They are #1 on our list and they're our first phone call when a project comes up!! Thank you!
Michelle Norris
2019-04
Professional and Timely.After having been ignored by multiple contractors due to only a repair being needed, I was relieved to find such a professional company. Tina responded promptly to my inquiry and immediately set an appointment. Even when she reached my office voice mail she left a detailed message which allowed the project to move forward. Justin arrived as scheduled and was highly professional and competent. With an engineering background, I appreciated the cell pics Justin showed to me of the damaged area before beginning the repairs. Work was completed thoroughly and the same day. Compliments to the Roof Services team.- South Shore, League City, TX
David Davis
2017-04
Roof Services were very professional and did an excellent job on the roof repairs and replacement. Michael explained to whole scope of work and every little detail about the job. I am very please with the results. Great Job !!
Jere Cooksey
2018-04
Extremely delighted with Roof Services, especially Michael and Tina Pool. Michael was very informative and his crew was very careful with our yard and shrubs. They did a very good job in a short amount of time and answered any questions we had. I would recommend them to anyone in the area that needs a quality product for a very good price!
Abner M
2018-04
I had an excellent experience with Roof Services. They were very communicative and always updating me on the process. They were also very respectful and nice. The only issue that I had is that the estimate I was quoted didn’t include the little extra stuff that were noticeable at first sight and could have been included so I could be prepared and not be surprised with the extra charges. Besides that I am happy with the job performed.
Ronald Hyde
2018-04
Being in the commercial property leasing business for over thirty years I have dealt with numerous roofing contractors. However, I met a new standard of roofing contractor when I was introduced to Michael Pool. Michael was not only courteous and respectful, he listened carefully to my expectations and concerns. He was honest, thorough, and professional in his assessment of my roofing needs. His proposal was "straightforward", clear and timely. Once I executed the contract he followed through in a timely manner. Additionally, he communicated with me during the process. If he encountered a "hidden defect" during the process, he contacted me immediately with potential solutions at reasonable costs. He also dealt with third party contractors (such as HVAC) on my behalf to streamline the work. I am very satisfied with his his approach, his work ethic, and his staff on this project. I recommend him without reservation. His staff has my phone number if you would like to visit more about him and his company.Ron HydeKenedy, TexasAugust 2017
Kim P.
2020-04
Micheal came out to fix a leak. Turns out it was a minor issue, needed sealant around a vent. He gave honest assessment of roof, reasonable price to fix leak. Will certainly call in the future for any issues & when it's time for replacement. Very pleased with the honesty, very refreshing.
Jeremy McAfee
2018-04
Michael and his crew were very prompt and worked with us on our roof repair. After getting a quote and getting on site, I mentioned another issue to look at while working on the quotes repair and they went ahead and fixed the other issue at little to no cost extra to the original quote.
Donna Laforce
2018-04
This company did a great job, timely, cost effective, and nice clean up. I had a leak, other companies could not fix because of the slope of the roof, Michael knew exactly what the problem was and knew how to repair.
Dan Gollins
2019-04
Had some minor roof work done. Process was quick and easy and price was very reasonable. Will certainly use again if we need additional work done.
Eliud Radilla Jr
2018-04
We highly recommend Roof Services to any one. Michael was very professional and very patient with us. Thank you for the great customer service!
carolynn kevlin
2018-04
Excellent workmanship, polite employees, and they cleaned up everyday. No stray nail or mess in driveway or pool. What more could you ask for?
Juan Fuentes
2020-04
Fast , Friendly and Job well done !! Fixed a few leaks on my recently purchased house.
Amie Gonzalez
2019-04
Very pleased with the replacement of our entire roof...everything was completed and cleaned up in a 1 1/2 day !!!
debra raught
2018-04
Great job, completed the work quickly and professionally
Z Zhou
2019-04
Excellent service. Highly recommended.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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