Touchstone Roofing, LLC

Carol Brand

2024-02

The team at Touchstone did a great job on our project. Worked with David and his team to replace our hail damaged roof and also to repair and stain our fence. They were very professional, did an amazing job protecting our landscaping from damage and were always available to answer questions with very prompt follow through. Would recommend them highly.

K Barnett

2022-05

Chris Cox and his team was amazing from start to finish. I called and he was quick and reliable. He offered me a quote and was better than any other quote. His team came in late in the evening was able to finish the job by the next day. The gentleman were friendly, quick, and made sure my yard was cleaned after they finished. I received picture updates from start to finish. I also received my certificate of completion and warranty . I could not thank Chris and his team enough for the job well done. I would highly recommend him and his team for your roofing needs!For those who love the color this is Barkwood.

Kevin Clark

2023-05

Being new to the area, I had never experienced a hail storm before last Spring. The day after the storm, the neighborhood was swarming with people wanting to ‘fix my roof’. I had no less than a dozen people stop, knock on the door, and tell me all sorts of different things about how I for sure had leaks, I needed to replace everything immediately or insurance will not cover, shady sorts of stories to go round…..and I politely said ‘not interested’. I spoke to my neighbor who had good luck with Touchstone so we called them out. Chris and Zac showed up, on time, with all details in hand, sat at my dining room table and walked me through the entire process. They were not pushy, they were informative, they were punctual, they were professionals and they never once used the scare tactics so many others came up with. They gave me some time to do some research in their pricing, so I’d feel comfortable in what I would be getting for my money, and quite honesty, they just beat everyone else hands down. They worked side by side with my insurance company, they navigated me through all my questions, they gave great suggestions on colors and stylings, and they just took care of me. I cannot say enough great things about these guys and the company! I highly recommend anyone needing any repair, needing quotes, or if you just have questions, give these guys a call. They put the customer first, and they are always willing to go the extra mile.Services: Gutter installation, Roof inspection, Roof installation, Attic venting installation

Gregory Downs

2023-05

I had the pleasure of working with Jason Ciak and his team at Touchstone Roofing when my roof was damaged in a storm, and I can't speak highly enough of their services. From the initial assessment to the final cleanup, Jason and his team were efficient, professional, and went above and beyond to ensure that the job was done right.They took care of everything, from dealing with the insurance company to sourcing high-quality materials and completing the work on schedule. I was impressed by their attention to detail and the level of care they took in ensuring that my property was not further damaged during the repair process.Not only did they do an outstanding job on the roof repair, but they also left my property clean and tidy. Even my neighbors were impressed by how clean and professional they were, and I appreciate that they treated my neighbors with the same level of respect and courtesy as they did me.I highly recommend Jason Ciak and his team at Touchstone Roofing for any roofing needs. They are true professionals who take pride in their work and are committed to providing exceptional service. If I ever need roofing services again, I will not hesitate to call Jason and his team.

Courtney D

2024-04

We have had leak after leak. They have been out a few times to ‘repair’ aka goop it up with silicone. One leak that was repetitive and literally raining inside our house, they ghosted us. We ended up figuring out the issue and fixed it ourselves. Roof is barely 2 years old and every rainfall thats more than a sprinkle reveals another leak. We have again been told ‘we will send someone out’ and that was weeks ago. Our ceilings are getting ruined with wet spots and stuff in our attic is getting rained on now.Edit to add: They reached out after seeing the review and came immediately to make it right. Replaced the problem area, put a protective underlayment underneath, paid my husband for the fix he did and to touch up the ceiling spots. Everything was done in a matter of a few hours and everyone was very nice and proficient. Would have changed it to a 4 or 5 star if we werent gas lighted for 8 months concerning multiple problem areas. I am very grateful everything was made right though.

Tommy Serpas

2022-05

I highly recommend this company to anyone looking to get a roof.They do great work at a reasonable price that you cannot beat.And another note they take great care of their workers. That right there says a lot about a great companyService: Roof installation

Shanna Bergeron

2022-05

We were very impressed with Touchstone. They were quick and efficient. Ethan made sure we were taken care of throughout the day and was very polite. Chris was very responsive. Great company!Service: Roof installation

Brian Turner

2024-01

Chris Salinas and his team from Touchstone Roofing LLC, re-roofed my house. They showed up at 06:15 and started immediately doing their thing. They stripped all the Hail damaged shingles, and reinstalled the new shingles on the entire roof, all in one (1) day ir 12 hours. The team was polite and friendly, the cleaned the site and checked the ground for nails. Really glad I picked this team!!! Day 2 another team came in and installed new gutters with leaf guards.

Tonya Falzett

2023-05

Thank you Touchstone Roofing for hosting an amazing crawfish boil event at Lakewood Village! Best roofing company ever! I highly recommend that you reach out to David Falzett!Services: Gutter installation, Roof inspection, Roof installation

Winston Nicodemus

2023-12

Huge thank you to the Touchstone company for my new roof, gutters and painting. Excellent job. Especially to Matthew who made the experience stress free. Matthew delivered above and beyond my expectations. Thank you!!!!

Leslie Boston

2023-11

Matthew Mangapit and their team did an excellent job on my roof. From start to finish, they were professional, patient, and made the entire process comfortable for me. I highly recommend them for any roofing project. 5 stars!

Rick Travis

2024-02

Chris Salinas and team were a pleasure to work with from beginning to end. Very professional group. Roof looks great!

Jonathan McFeely

2023-05

Jason Ciak! He's the man! If he can't do it, no one can! Highly recommend Touchstone Roofing for roof repairs. They were very professional and had quality work.

Wendy Heffel

2023-05

Very professional and trustworthy company. David Fazette has been wonderful guiding us through difficult negotiations with our insurance company. Highly recommend.

Andrew Miller

2023-05

Touchstone Roofing is an amazing company with some amazing people. If you are looking for local people to do quality work, look no further. Touchstone is a cornerstone in our community

Angela

2022-05

WE LOVE OUR NEW ROOF! I never thought I would necessarily call a roof beautiful, but it really is! It even stands out in my neighborhood! I called Touchstone originally because I saw a sponsored ad on facebook that said this company was veteran owned. My husband and I have both served, so I knew it was a no-brainer to support our military. I called them for a quote.We were looking to get a few different quotes for a new roof after damage from Hurricane Ida and this company was the least expensive, with the BEST reviews and quality work. Senior Project Manager Zac Cox was amazing to work with... very informative, personable, and so helpful along the way. They had our roof completed in ONE day. I am so impressed! Call Touchstone... you won't be let down, promise!Service: Roof installation

Elise Curry

2023-11

Janis was excellent with ensuring that all our questions were answered and the team completed the job to our expectations. She communicated with updates each step of the project. Great work and attention to detail.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Lauren Stotts

2023-10

Touchstone Roofing assisted us after the hail storm in May. Matthew M and David were absolutely amazing and kept us informed through every step of the process. There timeline of work was incredible and they made the whole process easy and smooth. I would definitely recommend the Touchstone team for any roofing service.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Anonymous User

2024-03

Roof looks amazing. Guys were friendly. Clean up was done well. Recommend!

Gordon Johnson

2023-05

They did a great job after a hail storm and worked well with our insurance company even when our insurance company was not being cooperative. Thanks for the excellent work and service.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair

Destinee Morris

2023-05

Amazing community event thrown by Touchsone Roofing. Thanks for putting in the new roof on our Lakewood Village Community center, looks amazing!

Matthew Mangapit

2023-05

Thank you touchstone for sponsoring the annual crawfish boil, and for the beautiful roof on the Lakewood village office!

Chelsy Downs

2023-05

Oh my gosh Jason with touchstone roofing was the best! We, like every other Texan out there had SEVERE damage from the storms this past spring, and needed our roof, gutters, fence, etc looked at. We had Jason come out to inspect the damage and he was professional, communicated great, talked with our insurance, took TONS of pictures, and told us what needed to be done. We got approval within days. Jason then sat us down to talk about our contract and what exactly would be covered and gave us a very fair price compared to when we replaced our roof a few years before. When a few things the insurance company didn’t cover came up, he went to them and even got more money for them without us even knowing. Everything was done in a timely manner, and every single person showed up exactly when he said they would. On installation day, it was 106 outside, and Jason was outside with his men, throughout the day, making sure they had water, ice, food, etc. what an awesome guy! Was an easy, breezy process from the minute we started, to the very end. HIGHLY recommend Touchstone roofing, and especially Jason!Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof damage repair

Ying Yang

2023-12

I worked with Chris Salinas. He did an excellent job. Great communication and very responsible!

dean schindler

2023-05

Typical North Texas hail storm did a number on my roof. I called Touchstone Roofing and made an appointment for an inspection. They explained in great detail what would be needed for the roof, worked closely with my insurance company, and kept me looped in on progress. They were quick, courteous, honest and respectful of my time. Zac Cox was my primary contact and he was never late with a return call, answered all my questions honestly and guided me through the entire process.Very professional and cannot commend him more for making this disaster a bit more bearable.Hats off to Touchstone and Zac…..it’s a winning combination.Services: Gutter repairs, Gutter installation, Roof inspection, Attic venting, Roof installation

Jeffrey Tooley

2023-06

A classic North Texas hail storm caused significant damage to our roof, gutters, fence, garage doors, and window screens. We called Touchstone, and David F. immediately responded. David was incredibly professional, detailed and thorough, making the process easy and worry-free. All work was completed on time and to our satisfaction. I highly recommend Touchstone and David to anyone who needs a new roof, etc.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof repair, Roof installation, Roof damage repair

The Kracken

2023-05

I had a great experience with this roofing company. I’ve worked in the insurance industry for 30 years as part of their catastrophe services group and have met many roofers during that time traveling throughout the country. I can honestly say this firm is far and away one of the best, if not the best, I’ve dealt with. Sales representative Chris Santiago went above and beyond to make sure everything was done correctly and to my satisfaction. I even had them complete some additional upgrades that was not a part of the insurance claim, and they completed that work correctly and at a fair price. I highly recommend Touchstone Roofing!Services: Roof repair for storm & wind damage, Roof installation

Cedric Wheaton

2023-05

Touchstone Roofing is an absolutely amazing company. Words cannot express how happy I am with their roof installation, professionalism and customer service. I was fortunate to have Loren as my contact. He listened and he wasn’t pushy. He genuinely cared about my family and our situation. Their work on our roof, shutters, and fascia far exceeded my expectations. Use this company and Loren!!! I don’t believe you will be disappointed.Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair

Catherine B

2023-05

Jason Ciak and touchstone roofing were amazing. We had tons of hail damage from 2022. Jason and his team were amazing from start to finish. Professional, explained everything in detail and made the process seamless. Highly recommend Jason and touchstone roofing!Services: Gutter repairs, Roof repair for storm & wind damage, Roof repair, Attic venting installation

Tommy Clark

2023-06

I have used David Falzett for several jobs around my house, Including fence repair painting and roof inspection. David and his crew are always a pleasure to work with and very professional. I know David personally as well and he is a great neighbor. I would highly recommend David for your roof, painting or fence work. You will not be disappointed.Service: Roof repair