4.9 (267)
7200 Ranch Rd 2243, Georgetown, TX 78628
(512) 844-1802
actionroofingaustin.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Theresa Foley
2024-04
We had a great experience with Action Roofing. The realtor who helped us buy our house 14 years ago recommended this roofing company when we discovered a roof leak after a big storm. Jacob came out and assessed the roof and told us we had a good case for getting insurance to cover it. He also noted that we had a lot of hail damage to the siding. After we submitted a claim to our insurance company, he took over interacting with the insurance company and did a marvelous job. The insurance adjuster even mentioned how good Jacob was to work with when he called me to let me know that the insurance company would cover a new roof and new siding. The house now looks fantastic and we are grateful for Jacob's excellent work.
Tim Siek
2024-01
Jacob and Nick were great in helping me to get this process approved and taken care of. They fought with my insurance company for almost 9 months following the ice storm damage in February which included 3 different appeals and even required a 3rd party arbitrator to get involved. After being denied multiple times, they were able to get me approved and we got our new roof installed 2 days ago. It looks great and we were extremely impressed with their professionalism and attention to our issues. Their help in navigating what can be a very difficult process was crucial for us getting the claim approved.I couldn’t recommend them highly enough for your roofing needs! Action Roofing is a great company with great people that do honest, quality work. As a business owner myself, those are things I’m extremely aware of and they knocked it out of the park! They definitely went above and beyond for us and we are very appreciative!
Rodney Robinson
2024-04
I recently had the pleasure of working with Action Roofing for a roof repair, and I must say, the experience was nothing short of exceptional. From the very first interaction, it was clear that customer satisfaction is their top priority. The team was highly professional, arriving on time for the initial assessment and taking the time to thoroughly explain the work that needed to be done.The quality of workmanship was outstanding. They used high-quality materials and paid great attention to detail, ensuring that the job was done right the first time. Despite facing some unexpected challenges, the team handled everything with utmost efficiency and professionalism, keeping me informed and involved throughout the process.What truly set Action Roofing apart was their commitment to cleanliness and respect for my property. They made sure to clean up at the end of each day, leaving my property neat and tidy.The project was completed on schedule and within the agreed budget, with no hidden costs or surprises. The final result was fantastic, and it's evident that Action Roofing takes pride in their work.I am thoroughly impressed with their service and would highly recommend Action Roofing to anyone in need of roofing services. Their blend of expertise, customer care, and quality workmanship is a rarity, and I am extremely grateful for their hard work and dedication.
Enrique Valenzuela
2024-01
Action Roofing has very efficient crews; their efforts are thorough and organized. Mine and my neighbors’ three houses (side by side) were completed in one day. Excellent clean up.Site support noticed wood rot, notified me and offered/replaced/painted during roof repairs.Communications with Nick were timely and effective as we worked with the insurance company. He made sure all damage issues were addressed. I cannot overstate his professionalism.Thanks to all…
Anna McClain
2024-02
Lauren was absolutely fantastic with helping us fix our roof after a big hail storm. She was so friendly and really made us feel taken care of. I highly recommend going with this company for all your roofing needs!
Josh O'Shea
2024-04
I recently had my roof replaced by this roofing company, and I couldn't be happier with their service. They arrived on time, which is crucial for any home improvement project. Throughout the process, the entire team conducted themselves with utmost professionalism. From the initial consultation to the final installation, they were courteous, knowledgeable, and efficient. The roof replacement was executed flawlessly, with attention to detail and craftsmanship. I feel confident that my new roof will withstand the elements for years to come. Overall, I highly recommend this roofing company. If you're looking for reliable, skilled professionals who deliver exceptional results, look no further!
Tisha Ritter
2024-01
I have used Action Roofing, this will be the forth roof, 2 shingle roofs and 2 metal. Both crews have been neat, clearing all trash and rubble after each day. They work fast and efficiently without loud music. The office staff are polite and responsive. Bradlee Grigsby, as young as he is, leads by example and works along side the crews. He is respectful of people and property, and a gentleman, speaks well, explains what he has planned to do and does what he says he will, and follows directions well. We trust Action and will continue to use them, and recommend them.Now that the work is all complete and paid for. I stand by my above review. I would like to add that Greg Grisbee, sales representative, was available and ready to visit whenever we had questions. He is honest, respectful, professional, and sees what needs and should be done is done. He is an excellent communicator and is patient to explain what we did not understand.Thank you Action!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Skylight installation, Roof installation
Lawrence Demps
2023-07
Action roofing is a really great company. They really stayed true to the word and contract.I got an excellent roof and some great gutters. Jacob was awesome to work with. He was with me the whole time even after hours to answer my questions. I recommend their company and will not hesitate to call them if needed again!!! 5 stars from me!!Lawrence DempsKilleen TexasServices: Gutter repairs, Roof repair for storm & wind damage
Clay Hallmark
2023-10
I can’t say enough good things about my experience with Action Roofing. They helped me through the initial damage identification and reporting for my insurance claim. They came on the day the insurance adjuster came and supported my interest in getting a fair settlement. They offered a number of options for my roof replacement due to the hail damage. The crew that replaced the damaged roof was very professional and extremely knowledgeable concerning the way to install the new metal roof. The whole metal roof design is a roof system, not just a metal roof. I have personally installed metal roofs, previously had other metal roofs and examined other metal roofs but none compared to the quality of this metal roof. I can highly recommend Action Roofing.Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Laurie Vasquez
2024-03
Action Roofing recently completed a new roof for me. Project manager Shane came out and was very detailed about the whole process. Shane did a great job of communicating with me with all my questions. The office staff was also very helpful. The roofers were very efficient and completed in a timely manner. Great job and crew all around. Thanks!
Marsha Teter
2023-06
Action Roofing did a tremendous job. Jake was our project manager and contact. The bad ice storm in February 2023 really did a number on us. Tree fell on garage and actually broke a truss in the garage/attic. A section of the garage ceiling also gave way. We could not see all the damage but Jake was proactive, took pictures and got everything listed for the insurance.Jake was patient and excellent with all the insurance hassle. He had to work through three claims adjustors! He also coordinated having the tree removed which was a VERY BIG deal at that time. Finding ways to get trees and brush removed was not easy. You can tell from the before and after pics what a great job they did. Jake was an excellent coordinator - got all the work crews there and work completed.Service: Roof repair for storm & wind damage
Travis Mann
2024-03
You won’t find a better company than Action Roofing and Construction. Company Owner Jacob S. goes out of his way to make sure his customers are happy and satisfied with their work.He and his employees roofed our house a couple years ago, and they did excellent work. Recently, I needed a few things, and I called him to see if he could help to find a specific shingle. Within 12 hours he found them, set up delivery, and ensured they arrived.This company is a top-tier, five-star company. Use them. You be extremely happy with their work.
Paul Wood
2024-01
I like to sweat the details and to understand what’s going on. My experience with Action Roofing from initial contact to job completion has been excellent.Nick was a great resource. He didn’t try to just do the roof and get on to the next job. He understood that our air conditioner had also been damaged and helped us work with our insurance agent to get it replaced. He also helped put in a cricket for our chimney, install a solar fan, and install covering on the flat part of our patio. Of course Nick did this with the capable assistance of their roofing crew, who were experienced and thoughtful. They rebuilt our small chimney and did an amazing job. They also installed ice and water prevention in the valleys of our roof and used the shingle installation techniques called for by Malarkey, the shingle manufacturer.I appreciate that Action Roofing is a family business in Georgetown. Because I walk two to three miles every day in our neighborhood and have had the opportunity to see a range of behaviors on roofs, I’m thankful we chose Action Roofing.
Julie Hare
2024-02
Action Roofing goes above and beyond on every aspect of the job! Greg is the nicest guy on the planet, he makes the hail disaster so easy to deal with.Bradley came running to our rescue to deal with an onery insurance adjuster. For someone so young I was impressed with how diplomatic he was, while making sure damages were documented correctly...he caught numerous things the adjuster missed. Bradley is professional and very knowledgeable about insurance claims and every aspect of repairing damages.Bradley is also respectful, kind and considerate....such a sweet young man.The crew that comes to roof are fabulous. They are very considerate of our property and make sure not to damage plants next to the house...that's a huge concern of mine. I don't think I found a single nail when they were done. When they finished the job, you couldn't tell 7-8 people had been here...except for the beautiful new roof!Thanks Greg and Bradley!
Rebecca Jacks
2023-12
Wonderful experience from start to finish. 5+ Stars. After reading other reviews, I reached out to Action Roofing to get a bid to replace our roof from the recent hail storm. Nick immediately reached out and scheduled a time to come out. He was very thorough, pointing out some places the insurance adjuster missed and even some things we had not noticed about the roof and gutters, which really won my husband over. Nick’s knowledge of the roofing process was above and beyond other roofers we talked to with decades more experience. He was not pushy and did a great job explaining what set Action Roofing apart from other roofers. Throughout the process, he had amazing attention to detail and took care of getting the insurance company to approve the items missed. He came the day before the installation to go over some last minute items so he could communicate what needed to be done to the crew without relying on us to communicate it. After the roof was done, he came out to do a quality check, getting on the roof and really making sure it was up to standard even though we told him everything looked great. Throughout the entire process he was responsive, answered all of our questions and made the process as easy as it could possibly be. All of the other staff members and crew were also highly professional and knowledgeable. The crew that came the day of did an excellent job and really worked hard from sun up to sun down to get the roof done. I cannot recommend Action Roofing enough and be sure to ask for Nick as your project manager. You will not be disappointed!
Terry Dunn
2024-02
Professional, dependable, quality and easy to deal with. This was the second “everybody” needs a roof hailstorm for our neighborhood in 3-4 years. Really glad we selected Action this time. Nick was easy to deal with and you never had that high pressure sell sell sell feeling that a couple of others I had out gave me. Nor did the others have near as strong of reviews or hometown association as Action. Communication was clear, thorough and initiated by Nick, I never had to call to see what was going on. Better warranty via their Premier status with GAF and from my layperson perspective they did a great job. REALLY glad I went with a reputable local firm this time and totally impressed with Action Roofing.
Jason Epstein
2024-01
The Action Roofing team was a pleasure to work with, providing fantastic customer service and incredibly quick results. Nick came out to my house in the morning to do a quick inspection, and within 20 minutes he had identified the issue, provided pictures and a repair estimate, and was actually able to come back that same afternoon and complete the repairs! I was beyond satisfied with the entire experience, and won't hesitate to call Action Roofing again if I ever have another roof issue.
Chelsey Lowry
2024-03
I recently reached out to Action Roofing for some repairs that needed to be completed before selling my home. Action Roofing was extremely quick to respond, and they quoted me under a competitors estimate. They performed the work the same week I reached out to them and even sent pictures of the completed work to pass onto my buyer. This was greatly appreciated as I am in a bit of a time crunch. They really went out of their way to help me. I’m extremely happy with the work they did and highly recommend Action Roofing to anyone looking for roof work!
Mike Griffin
2023-07
Jake and his team did such a great job on my roof. He was able to get us a quality shingle in the color we wanted at a price within our budget. I would definitely recommend using Action for your roof replacement!Service: Roof installation
Matthew Stifflemire
2024-02
Cannot recommend Action Roofing enough for everything they did. Jacob S. was provided exceptional service, maintained constant communication, and dealt with my insurance carrier on a number of items and truly fought to ensure my home was safe and protected. I have dealt with other roofing companies in the area and that's no longer an issue. Action Roofing has earned my business for the foreseeable future.
sherry gillmore
2024-01
I called Action Roofing in response to my neighbor recommending. From the first call to the last call where I probably asked some silly questions I was treated so respectfully by Bradley Grigsby!! I never had any frustrations, everything was handled so professionally and efficiently! So glad I called him!! He even painted a couple of spots on my fascia without hesitation. No charge of course although I gladly would have!! Thanks so much for this great experience Bradley!!My new roof looks fantastic!
Liza Vargas
2023-07
I can not say enough about Jacob and Nick at Action Roofing! Action Roofing has done our roof twice. We worked their dad the first time years ago, and the two of them this time. We had our siding replaced this time, along with the roof. They went above and beyond through the entire process and the I LOVE the end result! If you need a roof and/or siding, give them a call.
Marissa Stewart
2023-07
I called Action Roofing to replace a section of ridge cap shingles that had been blown off my home in a storm. I spoke with Jacob, and he was quick and courteous. He requested a photo of the existing shingles so they could color match as best they could, and I appreciate that level of attention to detail. 11/10 would recommend for roof repairs.
Amber Craig
2023-05
The flashing on our roof was damaged due to a wind storm. We had a roofing company try to charge us almost $900 to repair the flashing some shingles. We decided to get a quote from Action Roofing to see if we could find a better deal and they were so much more affordable. They strive on being fair and honest and I can’t recommend them enough!Services: Roof repair for storm & wind damage, Roof repair, Roof damage repair
Terry Serface
2024-04
Action Roofing did an outstanding job repairing all the damage caused by a hail storm on my home. It just wasn’t roofing. They worked with other contractors to replace my patio cover, fence, RV storage (metal roof) and paint. Definitely a one stop shop. They also work directly with my insurance company.Couldn’t have asked for a better company to work with.Thank you Jake and Nick Smola
Diane Michel
2024-03
It's so refreshing to get an honest employee and super easy guy to talk with!Thank you Nick for answering ALL my questions and quickly getting my project in motion! Bradlee came out and was equally nice as well.In less than 24 hours you managed to get my project completed!I HIGHLY recommend Action Roofing and will absolutely use them in the future
Dave McCann
2024-02
Jacob’s teams all about the most important things in roofing, honesty and integrity. They were on time, reliable and did the work the right way. He communicated everything in advance and during the process. Everyone needs a great roofing company and I found one in Action.
Sarah Delfino
2024-02
I highly recommend Action Roofing! Jacob was such a huge help to us when another roofing company tried scaring us into paying them a huge fee for not using them by having their attorney serve us with a very threatening letter. We had no idea what to do. Jacob went above and beyond knowing that what this other company was doing to us was completely illegal. Jacob and his team made our first roof replacement experience an amazing one and there is no way we would ever use anyone else in the future. Action Roofing is stuck with us for life! Thank you so much Jacob!
Douglas Aleong
2024-01
Jacob with Action Roofing was awesome to work with, organized, professional and responsive to any question or concerns I had. He communicated and worked with insurance to get the roof repairs completed in a timely manner. Absolutely recommend for any roofing needs.
Sudheer Tirumalasetty
2024-03
Right from the beginning we were sure that we wanted to Malarkey Shingles and we found Action Roofing from Malarkey's website as Emerald Pro Member.We called up Action Roofing and I got in touch with Nick.He was honest and quick to give me a reasonable estimate from Google Maps, over the phone.We even asked him to come home, check it via drones and give a final estimate and both estimates were very close.Two specific shingle models were picked and we requested estimates for both of them and one of them was close to our Insurance approved amount and we went for it.The type 4 shingles were difficult to find in stock and we followed up with them and I was getting updates on the status from Nick.The day shingles were available then things started moving very fast.People called up for delivery and installation dates and we scheduled it.The arrival was smooth; just one day prior to installation without hiccups.On installation date the crew members arrived just before 7:00 am and started the work by 7:00.For a 3000+ sqft single storied house the roof was done by 1:30 pm or so. It was a record installation time and I was seeing other roofers taking at least one day and some of them were stretching to 2 days.There were minor issues. Not that they were big but just for completeness of the review.They missed a vent and rain diverter.It took 2 - 3 days to find it and informed them.Both were fixed in next 2 - 3 days. It was at most an hour job (nothing more).Some of the plants in front of the house were also disturbed.They covered promptly as soon as we pointed it during the installation itself.Over all we are quite pleased with the experience.The crew members didn't disturb us at all unlike few other roofer crew members.
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-2 PM |
Sunday | Closed |
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