3.8 (53)
3809 Melbourne St, Houston, TX 77026
(713) 691-9991
ajsgutters.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
greg vardilos
2024-03
We are return customers, and Brad gave us a great quote to install gutters on our detached garage that matched the gutters they installed on the house in back in 2017. The crew did an awsome job!
Leah Towns
2024-02
They did a great job installing the gutters exactly as written up in the quote. They were quick to get us on the schedule when we left them know we were ready.
Rachquel Hickman
2023-04
Brad was awesome and his crew his very professional, on time, and finished on time! I will be sure to refer him again!!!!! Thanks Brad and Crew!! I love my gutters!!
W. Roger Lyle
2023-12
When I asked for an estimate, they showed up as promised. The work was completed in a professional manner at a fair price. I am happy with the final product and it is exactly as described!
Tonia Lindsey
2023-04
I was having a new back patio cover built and the contractor suggested that I first have a new gutter installed along the back of my house. I contacted AJ's and they sent their salesman Brad out to meet with me. He was on time, knowledgeable, and answered all of my questions. He gave me several options to choose from and helped me decide what was best for my needs. Their guys showed up on time and did an excellent job. I was not home during the install, but when I returned home, the only way I knew they were there was by the beautiful new gutter they installed. They matched my pre-existing color (20+ years old) perfectly. I would highly recommend them if you need new gutters.
Edmond Ewing
2021-04
I contracted AJs Gutters to install seamless gutters on an investment property and they did a fantastic job. They were reasonably priced, quick, professional and the quality of work really stood out. The gutters being added to the home added a good flare. Thanks for the great service will definitely use you on my next project as well.
Keri Denson
2020-04
When we had our roof replaced last year, we were needing to get all new gutters installed. AJ's was recommended by a few friends, but after reading negative reviews I was hesitant. Needless to say, I am so glad that I listened to my friends! The response time was so quick and the quality of work was on point. It has been a couple months and a few heavy storms since installation and they are still amazing!
Todd Rigney
2022-04
We had AJ's Seamless Gutters install new gutters on the back of our house a month ago and they handled the rain great! An even larger storm system came through last night and the gutters performed amazingly! We are extremely happy with our purchase and will be reaching out this week to have them back to do the front of our house!
Ashley Rodriguez
2018-04
So happy I was referred to A.J 's Gutters to put on the gutters to our new home. For starters the women who answer the phones are so sweet and informative I had the pleasure of speaking with the both of them. The salesman got back with me right away to set up the appointment for my estimate. He showed up on time the next day for the estimate which I was able to sign with no hesitation before he left considering they came highly recommended to us. They were able to get our job completed two weeks later which is understandable given the disaster our city just went through. All in all I feel they deserve an excellent review given the excellent experience and work they do. I will definitely be recommending to the family and friends.
Chelsea Richter
2020-04
We just built a new home in Cypress, TX and the gutters that the builder put on our house were not up to our expectations. A.J.’s Gutters came out and looked at our home and fixed a lot of our gutters and redesigned them so we now have better drainage.Great customer service! When I spoke to the young lady on the phone she was very very helpful. All and all a great experience and would recommend to all.
Jacob Galles
2020-04
The gutters were completed within 2 weeks and they looked great upon installation. That night there was a heavy rain and I noticed an issue with one of the gutters. The gutter was not sloped to the downspout so the water built up and spilled over the side. I immediately contacted AJ's and they said they would send someone out to take a look. After a week, and some prodding, I received a call explaining that with the half round gutters they do not typically slope them to the downspout and I would probably need to add another downspout for an added cost ($150). They explained their reasoning regarding aesthetics, and later an excuse about the fascia bowing. I agreed to pay more to correct their poorly designed initial system and moved on.. I just wanted the issue solved. One month later after calls and texts it was fixed.I was irritated with the entire process. In any industry I've ever worked when you make a mistake you quickly and discretely correct the mistake without charging the customer and you move on learning from that experience (maybe next time throw a level on the gutter). You do this because you respect the customer and reach that the individual has.I would not recommend this company.
d lasaveaux
2023-04
Brad and the AJ crew worked hard to install gutters, diverters, and downspouts on a difficult roof design at the front of my house. Brad always returned my calls and even came back to my house to tweak the system. I highly recommend AJs and Brad for your gutters.
bkink123
2022-04
AJ's Gutter service was efficient and well executed. The fit and color match to replace an old gutter system turned out wonderful and I'm very pleased with their results. Would highly recommend Brad and his crew!!!
hal gagliano
2023-04
We used AJ's in the past (a few times actually) to install a complete gutter system on our home to include Leaf Guard. We are having our roof replaced and wanted to get the gutters replaced as well. I just called them to ask if they could come out to help us with this project. A women answered the phone and I asked her her name so that I would know who I was speaking with. She was so rude and unprofessional and hung up on me. I called the number back to ask what her problem was and it rolled to VM. The message said that her name was Tracy. Whatever it is worth, I would avoid using a company that treats customers the way Tracy does. I don't have the time to be treated this way by someone that I am trying to give business to. Beware, Tracy is a problem and I'm sure it would be reflected in the level of quality that AJ's would produce. They obviously have too much business.
epcomp comp
2020-04
If I could give zero stars, I would.Expensive prices, lack of professionalism and horrible customer service. I don't think I could have picked a worse company. The workers were rude, damaged my plants, parked in my driveway and leaked oil all over it. The job took longer then they had previously stated. What was even worse was that they didn't show up a couple of times and wouldn't answer my phone calls. I would have at-least appreciated a heads up. Finally after a long grueling process the gutters were installed, then after a month the gutters started leaking. I called several times and have left several messages to no avail. I have now hired a new company and will definitely never be calling these "Professionals" again. Do yourself a favor and look elsewhere.
Ellie May
2023-06
I had Brad do the gutters in one of my rental properties in Conroe. He was profesional and very responsive. I would highly recommend.
E. Migoya
2017-04
After talking with Anthony the owner, he answered all my questions and concerns about their gutter services and he agreed to a decent discount on the overall quotation. I have awarded the job to install replacement gutters and a rain barrel (I did not go out for anymore quotes because I found his price to be competitive). I am currently waiting on someone to confirm the date of the job but since I requested a Saturday installation, it's taking a little bit longer to confirm an installation date.I will update with my thoughts after they complete the job.
Brad Tatum
2023-04
I resist putting information as to why I give them 1 star. I will say, I wish I had gone with someone else to install my gutters. In fact I will hire someone else to fix my problem. Before hiring a gutter company, do a better job researching than I did.
ALBERT LAVADOR
2021-04
Ajs gutters was the best company to call for the instalation of my gutters. They look great, now I can't wait till it rains! The guys who came to do the job were very respectful! I would definitely recommend them!
Helen Moorman
2021-04
Quality workmanship and excellent customer service. I am extremely please with the results. Color matches perfectly and my rain barrel is in place which was one of the criteria that was important to me. Thank you for an outstanding job !( gutters installed )
Joe Mastriano, CPA
2018-04
Harvey made us realize our house was badly under prepared for heavy rain. After a great conversation with their front office, the sales rep came out and gave an estimate on getting our broken rain gutters replaced. The price was fair and they completed the job on time. Happy with the results!
Robert Been
2021-04
A.J's installed new six inch gutters with leaf guards. The work and material are of high quality and the price was far better than the two other estimates I received. I highly recommend their services. Two thumbs up!
Logan Tafelski
2023-04
The gutters on my home look incredible! The quality is spectacular and the color matches my trim perfectly. Highly recommend!
Daniyela Hardin
2019-04
The guys were very professional, did a remarkable job! The installation was very quick and the gutters look amazing! Awesome job guys! Truly miracle workers. Will recommend to everyone who needs gutters!
Elias Swinehart
2020-04
A.J.'s Gutters's team is a class act, in every way. From site surveys, estimates, turn-around time, to install; the process was very professional and enjoyable. I would recommend them to anyone and will when the opportunity arises. I went through many other vendors during the estimation process. No one came close to A.J.'s customer service, quality materials, or competitive pricing. I couldn't be happier and know you'll have the same experience!
Doug Scott
2017-04
Unless you are prepared to wait 2-3 weeks, or longer, for an installation, look elsewhere for a gutter installation company.From the time I placed the order, until installation, was one day shy of two weeks. After calling, several times and listening to excuses, I was finally given an install date of a Wednesday afternoon. At the end of that Wednesday, I'm calling and am, again, given one of the owner's many excuses for failure to install. It is at that time that I placed a deadline on the installation which, had I not done that, I would probably still be waiting.During my calls, I heard excuses like, "my man is in the hospital," "It's too hot to be working," (Oh really, it's summer time in Houston), and, this is a good one, "My man cannot read the address on the work order and couldn't find your house."Finally, on the last day of the install moratorium, I was told the installers would arrive first thing in the morning, which I assumed would be 8-9 a.m. Finally, at 12:30 p.m. I'm calling, with the answering service taking my call. My message is given to the company's owner, who calls and tells me his installers are in my driveway. Well, I'm taking his call while sitting in my truck, in front of my house, and there is no one even near my driveway. For this final excuse, the owner tells me that his men had to go by the warehouse to pick up the necessary items and got "held up on the freeway."When the installers finally DO arrive at my house, at 1:30 p.m., the installers apologize, and tell me they had a "Reeally Big Job to do this Morning," and that they thought they were through for the day, until the owner of the company called them and told them to get out to my house, ASAP. Once on the job site, the install only took about an hour, and the install looks good.But again, either get an installation date and time written into your contract, or look elsewhere for a more reliable gutter installation company, one with more than one truck. This appears to be a one man, one truck company, with installers who tell the owner WHEN they will do the job, with a good web site, and an answering service, who calls themselves, "The Receptionist" but, you can hear lot's of other operators in the background, with a different "Receptionist" answering the phone each time you call. If your install is not, "A Reeeally Big Job," then be prepared to have your install placed at the end of the day or end of the week, if you're lucky.
David Davis
2019-04
Mitchell Moore met me and explained the installation procedures and the materials that would be used. The crew show up exxactly on time, very polite and professional. Did a fantastic job and cleaned up like they were never there. HIGHLY Recommend AJ's Gutters to all. Asl for Mitchell
cflo
2024-04
Easy company to deal with. Quick and professional.
Kimberly Dixon
2018-04
Not sure where to begin. They denied breaking my exterior gas lamp until I explained that I had a video of their worker doing so. The communication between the owner, the workers and the office is inconsistent and unpleasant to say the least. Be prepared to have delayed installations, possible property damage, and an overall unpleasant experience. **2 stars given because @least they fixed my darn lamp.
Jr Buchanan
2019-04
First make sure you get all your work done first because they can not hear good in they do what they want too!!! They don’t want to hear nothing you say and they all stick together in your word will not mean nothing I will not let them change a light 💡 bulb for me because they have no good customer service at all... Then had the nerve to tell me a paying customer he don’t want to get in a pissing match with me when I was only trying to let him know what was going on I really feel used took my money in did a piss poor job...
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Sunday | Open 24 hours |
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