Charlie's Roofing

Kathy Downs

2023-05

Although this company was referred by a respected colleague, I would discourage anyone from seeking to utilize their services.Their initial assessment of the problem my client was experiencing was wrong. Furthermore, they did not follow up as promised (could have been mortification) and did not return my phone call requesting clarification.I found another roofing company in the area that was technically proficient and am happy not to have wasted more time with Charlie's Roofing.

Kyle Bouthilet

2019-05

Roof installed in 2015 and started leaking in three spots in 2016 - around a rooftop vent pipe and through the roof exiting through the soffits in two different locations.Charlie came out to look at the leaking soffit area and, instead of fixing the source of the leak on the roof, he simply added more compound where the leak was exiting through the soffit.Shockingly poor communication skills when replying via email and over the phone. Email transcript below:Me (a week after not receiving a response to my previous email): “Hi Charlie,Did you receive my previous email regarding the issue I’m still experiencing with water leaking from my soffits?”Charlie: “ok”Me: “Charlie,Thanks for the response. Does that mean you're going to come out and repair the leak? If so, when should I expect you?”Still waiting on a response from that last email I sent September 4th (it’s October 11th at the time of this review).Keep up the good work Charlie.

TIM NICOLADIS

2018-05

After Harvey, many roofers came thru the neighborhood looking for work.I accepted several bids from different people.Finally i spoke to a friend who suggested Charlies Roofing Company.I met charlie at my house and received a bid that was 1/2 the cost of other roofers.The same materials that other roofers offered with the same warranty and windstorm certified by galveston county inspector. No money up front.Pay when job is complete and inspected by the county.Why pay more to others.Charlie is the best.Remember Charlie is not a contractor, he is a roofer, and only a roofer..

Faisal Dadabhoy

2023-05

I have used Charlie for many years.Last I called about few weeks back.Fair price and quick turnaround.Charlie arranges his guys to come over, always had good service.

Mark Mulla

2018-05

Charlie's Roofing did a great job. They were able to complete the job in one day!! I highly recommend this company for your roofing needs!! My new roof looks great !!

Adriane De La Garza

2018-05

Installed a portion of our roof incorrectly and after calling and emailing, still have not heard a response. We have a 25 year warranty. They are BBB accredited, but have reviews stating the same issues. I would never recommend this company to anyone.

Andrea Mulla

2018-05

Would definitely recommend this company!! They did an absolutely amazing job on replacing our roof!!! Finished it I one day!!