DryMore

Lauren Moreno

2024-04

So so thankful for DryMore. From the very first phone call, I knew DryMore was the way to go. They were incredibly knowledgeable, kind, and deeply invested in helping us repair any damage the way it should be.Jessica was beyond thorough — walking us through every step of the process in great detail and always available to answer any question we had. She is an expert and it was very clear to us how much she cares about the work and her clients — going out of her way to provide additional context around our specific (and very complicated) repair. Matt, Daniel, and team are incredibly detail-oriented and amazing to work with. They even went above and beyond as Matt innovated solutions and would check in frequently on our very stubborn drying process — keeping us updated on status and any next steps he recommended.Though damage to your home can be stressful, DryMore brought us so much peace. Cannot recommend them more!

Joe S.

2023-08

Great service. I called and spoke with Jessica, she walked me through the problem and some introductory steps I could take before they even came out. She was very knowledge and patient. Would highly recommend DryMore and they will be my first call for any water mitigation issues in the future.

Shareda M

2021-05

DryMore is such a great company. I arrived back from vacation to a home with water damage that all started from a crack toilet tank upstairs. This was my first time experience this so I didn’t even know were to start. I called my father first and explain to him and he immediately told me to call a company that deals with like water/fire damage ASAP. I googled a few companies, and I saw all the good reviews about DryMore. I decided to give them a call and I’m so, so glad I did! Stephanie explain the process to me over the phone and within one in half hour a crew was at my home. Nick was great he showed me what they would do and what would take place for the next 3 days. Nick went as far to talk to the insurance inspector because the inspector wanted DryMore to remove their equipment saying “his reader was showing everything was dry”. Nick informed him that our moister reading is not showing that and they would not be removing the equipment until it was completely dry. Karen had to reach out to the insurance adjuster on my behalf as well as they wanted more information about my floors being damaged. Dealing with the insurance has been pure HELL, but I must say DryMore has been an Angel! I want to thank each and everyone of you for all your help and compassion. I hope damages like this NEVER HAPPENS AGAIN! However, if so I know who to call DryMore 😊

Tina Chen

2015-05

This company really deserves a 5-star for both the drying and construction work! We had a water overfill when traveling overseas. Based on all other awesome Google reviews, we decided to call DryMore and schedule an appointment. Turns out that we made the right choice! While drying the hardwood floor and all affected areas damaged by the water, DryMore sent out 1-2 guys everyday to take moisture readings, pictures, and record everything needed for our insurance inspection purpose.Tracy and his team are one of the best contractor crews you can ever work with for home repair. They always showed up on time, got the job done, and sent us daily updates so that we were always involved in the progress. Tracy also helped with our claim filing process by meeting with our inspector and communicating with the insurance company when needed.We highly recommend DryMore for water damage and construction in the Houston area. If you ever get water damage in your house, don't panic, just give them a call. They ALWAYS go above and beyond to satisfy their customers' needs and put your house back to its original (and EVEN BETTER) condition!

Clayton Parsons

2022-05

I had a great experience with DryMore and recommend them.Matthew was very responsive, called to let us know when he was an hour out, and was on time.He explained the process before he began, told me what he was doing and why, and went above and beyond in the delivery of the service. The price was the same as they quoted on the phone, and I did not feel like they were looking for additional reasons to charge me.Feel confident in receiving a quality job at a fair price if you use DryMore.

Lorena

2014-05

Dry More was a great business to work with. We had a water leak in our kitchen that flooded our whole downstairs and Dry More came in and did an amazing job drying everything out. When your dealing with such a stressful event it is good to work with a company that is very competent, trustworthy, and friendly through out the whole process. Rick and Tracy were both great guys to work with and their crews worked really long and hard hours and somehow kept a good attitude and smiles on their faces. I would definitely recommend these guys in the event of any water problems.

Erin Rosenstein

2020-05

DryMore did a fantastic job in drying out my house after water came in due to Tropical Storm Imelda. Not only did they come the day of the storm to start the clean up/Dry out, they came prepared and ready to work. Nick and his team were great to work with, he answered all of my questions and made sure everything was ripped out that needed to be. The whole team was fantastic!! From Charity in the office, to Nick, to all the guys that helped, I couldn't have asked for better service. I will absolutely recommend DryMore to anyone I know in need water mitigation.

Leslie Inglese

2016-05

I moved into a new home over Labor Day Weekend. Unfortunately my washing machine drained onto my floor. I called Drymore and they responded within 15 minutes of my call and arrived 15 minutes later.They were extremely professional and courteous. They set up immediately and explained their procedure in detail. Even over the holiday weekend, they came to check progress. I would highly recommend them to anyone unlucky enough to have a water problem! And even better, they followed up after the work was complete inquire as to my experience. Timely, reliable, and thorough! Very positive!

Joe Villarreal

2019-05

Fantastic Setvice! Came home on a Saturday night about 2 AM after being gone all day to find our refrigerator had sprung a leak and flooded our kitchen, dining room, a bathroom and part way into our living room. After calling my insurance 24 hour claim line, I received a call from DryMore literally about 5 minutes after I hung up with my insurance co. They offered to come out right away and begin work even though it was 2:30 AM.The technicians were friendly, knowledgeable and explained the process from start to finish. They did a fantastic and very thorough job and probably saved us thousands of dollars from any further water damage. I highly recommend DryMore!

Blue Volleyballs

2014-05

We had one of those middle of the night flooding emergencies in our house. We called Dry More and they answered right away and were out to our house quickly which took so much stress off of us at 3:30am when you home is filled with water! The Dry More staff was professional and took care of our water problem in a timely matter while keeping us informed and answering any questions/worries we had. We are so pleased with the work they did and thankful for their quick response to our situation. We will use Dry More in the future for any water damage we may experience as well recommend them to friends and family.

Arthur Calton

2020-05

We discovered we had a leak in our kitchen less than 24 hours before we were due to board a plane for a 5-day vacation. Matt was kind and courteous enough to arrive an hour before we needed to leave for the airport so that he could begin to diagnose the issue and immediately begin mitigating the damage. He helped us begin the process which eventually led to an insurance claim and by his recommendation we also found a plumber to accurately diagnose the main cause. Then, Matt and his colleagues wrapped all of our belongings in the kitchen cupboards with care and moved them to the garage so that they could tear out the back wall’s drywall and set up air blowers while we moved ourselves and our pets into a hotel due to mold. We also took his advice and found a mold remediation company that properly diagnosed the type and level of mold present. Finally, when Jimmy took over, he helped us find a secondary issue which was an improperly graded backyard. That explained why every time it rained they found increased moisture measurements along our baseboards. Jimmy helped expedite the drying which resulted from that secondary issue and he and Matt coordinated throughout the whole period communicating effectively with our plumber, the mold remediation folks, our landscapers, our kitchen reconstruction contractor, and our insurance company. We could not have gotten through this complicated ordeal without the help of DryMore. By far, among of all these companies we had to deal with throughout the 2 month-long process, DryMore’s folks were by far the most responsive, accommodating, professional, courteous, and kind. We are so glad the Google reviews for this company were so right. Thank y’all from the bottom of our hearts.

Shaud The Awthentik

2020-05

Drymore is a Very professional company. Nick and the other professional workers came very quickly and helped me get the water out my home and minimize further damage. They went right to work taking out the affected drywall, setting up heater fans to evaporate the water and humidifiers and help prevent mold, I'd highly recommend them to anyone and though I hope not to have to use their services again, of course, I won't hesitate to call them immediately. I was impressed with the service given that this was the first time i have experienced water damage and did not fully understand the remediation process. I highly recommend them as their customers satisfaction is their ultimate priority!! The staff is awesome!! Their guys are very professional and clean!! Thank you Nick,and the whole team for a great job!! My family appreciate all the help!!!

Debbie Perkins

2013-05

Dry More was recommended to us and I am so glad we called them. These guys were amazing and REALLY on top of our home flood problem. The staff was in our home within a couple hours ready to start. They were professional and thorough and answered all our questions clearly. And they also took the time and care to educate us about the how's, why's and potential issues we were faced with addressing. Thankfully they even took care to make sure that my Mom, who is in a wheelchair, could get around their drying equipment machines. Truly a pleasure to find people who really care about their job and doing it right!!

Adam Arceneaux

2016-05

DryMore was not only the most affordable option, but they are also the most professional option. We had a pipe burst and fill several rooms with water. One call to DryMore and I had nothing to worry about.They did a quick assessment of our damage, formulated a plan, and knocked it out of the park. They were fast, courteous, and knowledgeable. I trust their team and would absolutely recommend them to anyone who needs the best kind of help!Bravo DryMore! Keep up the good work!-Adam A.

Jay Jones

2016-05

We had the hot water heater burst in our attic; water flooded the hardwood floors and Persian rugs on both the second and first floors. Heavy damage to ceilings and drywall as well. Called DryMore, they were out in an hour. Their staff was very professional, courteous and knowledgeable. We felt at ease immediately. Took away a lot of anxiety and concern regarding our safety. I am perfectionist and rarely write reviews. I would trust DryMore 100% with water damage issues.Jay Jones

Janie Rico

2016-05

I highly recommend DryMore for any water damage problem. I awoke to the ceiling in my kitchen area completely soaked and broken from a broken pipe in the attic. Everything was a mess and not knowing what to do, I immediately called my insurance agent, who advised me to call a plumber and a water restoration company. To my surprise, I couldn't get a plumber out till 5pm that day, but when I called DryMore, within the hour I had Louis Estrada from the League City office at my front door. I was highly impressed with his concern and professionalism. He immediately had his crew removing all the wet sheet rock & wet insulation. He was able to reassure me that he would take care of the situation, and he has. It is amazing to know that there are good people who genuinely care and are ready to help! I know if I ever have a problem again, I will definitely call DryMore, and request Louis!

Megan Smith

2015-05

DryMore is to put it simply, a class act. Its business is run professionally by people that truly care about providing excellent service and the people they are providing it to.My own personal experience came about after the water supply line to the master bathroom toilet cracked and flooded half of my first floor in about 15 minutes on a Saturday night at 9:47 p.m. We were awake and at home, but it didn't matter. Water flooded so quickly that there was no hope for us to clean it up. After the first hour of "pitiful attempts" between me and a friend, I called in the professionals. Thank god I did even though it was close to midnight on a Saturday they were there within 2 hours with a full crew and equipment! They immediately walked in assessed the situation and took control. They made me feel relaxed and like it was completely under control. Which as I'm sure any one can attest to when you're dealing with an insurance company and a home builder who doesn't want to assume responsibility, its important to have someone on your side. I met Tracy and Rick both personally and they both were just awesome stand up guys they take pride in their work and in their company. Customer satisfaction is obviously EXTREMELY IMPORTANT to them and they do not hesitate to go above and beyond! I would not hesitate to recommend them!!

Ben Boggs

2014-05

We had a washing machine leak a substantial amount of water into our home. We woke up at 6am to water soaked into our carpet in a 15ft circle around the machine (including the wardrobe other side of the wall from the utility room).I had never been through anything like this so wasn't sure what to do. I hit Google looking for a damage repair company and found good reviews for DryMore. I called them about 6.15 am and a friendly lady answered the phone. She said she would send someone out right away.Sure enough less than 45 minutes later Tracy was at our door ready to help. He took control of things from there. He started by doing a thorough inspection of the house including special cameras and equipment for measuring dampness. Then he called his crew, telling them what equipment to bring. In the meantime, he took a lot of time to talk to us and explain and show us where the problem areas where, what they planned to do and what we could expect from them and the house insurance company.Tracy and his crew of two others worked hard from when they got to my house before 7am until about 2pm, and in that time pulled up carpet, removed padding, removed baseboards, drilled holes where needed to dry behind drywall, sprayed anti bacterial spray, set up fans and de-humidifiers which they left running for several days. They checked in each day to inspect and update us on progress.The team that worked were very friendly, fast and knowledgeable. They were happy to take the time answer any and all questions we had about the damage, the recovery process and dealing with the insurance company.Although I obviously know very little about the damage repair process, the insurance adjuster who came out to the house said he had 15 years experience in assessing claims and he commented a couple of times on how good a job these guys had done. Among other things, he mentioned that he rarely sees a crew who are so careful in removing baseboards. He normally sees damage on the wall above the boards, but these guys had taken the time to remove them properly.I wouldn't hesitate to recommend these guys, they are friendly and knowledgeable.

Julie Longo

2015-05

If there were more stars to pick - I would have gone higher! The team at DryMore was incredible. It is so nice to be able to speak to a person every time and they were always professional and knowledgeable. The team that came to the house was a joy to have as well - they were always on time and very professional. I had some challenges with my insurance company and DryMore was there by my side to help get my claim processed and approved. The supervisor even came out on his day off to ensure things went smoothly. I would recommend them to anyone - not only for the quality work but also for the incredible people!

Andrea Sampson

2014-05

We don't have a lot of experience with this type of company, but our house flooded and we weren't sure who to call. After reading reviews, we gave DryMore a try and were very happy with the company.Our house is now dry and we can start repairs. It was great to have a company so friendly, willing to help and flexible in an already stressful situation. I hope our home never floods again, but I would absolutely use them again if the situation warranted.

Mark Schneider

2018-05

DryMore knocked it out of the park. From the initial estimate to the finished results, they were fantastic to work with, the entire process. Communication with the DryMore associates was great. The services performed exceeded my expectations, and then some!DryMore ensured that my house was clean and mold-free, after an extremely damaging flood disaster. My home passed the post-cleaning Mold inspection with flying colors. I would recommend DryMore to anyone who needs a cleaning or remediation service performed, whether small or large. I originally found DryMore on a Google search, and I'm so glad I found them, and worked with them. Thanks a million!

Lisa Gwyn

2020-05

I hired DryMore to do odor removal on a rental property. Stephanie was always prompt and courteous with their responses via email and phone as was the tech. He called upon arrival at the house to explain exactly what would be done to make sure I was fine with proceeding. I went to the property once the treatment was finished and there was absolutely NO TRACE of any of the previous odors. Everything was done exactly as explained and the process was seamless. I hope I don't need their services again, but if I do I won't hesitate to call!

Barbara Nikodym

2017-05

After a broken water pipe caused extensive water damage to my house, Dry More was the second call I made, the first being the insurance company. DryMore's crew, Louis, Nick and the others came in, explained the process, allayed my fears and got to work. They were always on time (take note John Moore Services) and extremely courteous. I hope I never have to use DryMore's water remediation services again, but I would highly recommend them to anyone in need. They are positively the best at what they do.

David Buck

2017-05

Dry MoreThe whole package! This company A1 professional, on the phone, equipment, and technicians! I asked many questions and Luke answered them all and more. I knew Luke knew what he was doing. This is how service is supposed to be. We found mildew, which we thought was mold in our vents. I called Dry More expecting to wait a few days to see a service tech with all the flooding we just had here in Texas. Luke Morgan showed up within a few hours and investigated the issue and put us to ease. We made an appointment to have our system cleaned and Dry More showed up exactly on time and spent over 10 hours cleaning and disinfecting. Showed before and after photos. Two years earlier we had a company clean our vents and that is all they did they did not disinfect or open up the exchanger which is where the real issue starts. I have three grandchildren that are here all the time, the best money I have spent in a long time! Thank You Luke very, very professional.

Shannon Cutshaw

2016-05

We had an attic water heater leak and the carpet below was "flooded". Called DryMore and Louis came out in less than an hour to help us extract water and to dry the carpet. The next day the water was everywhere coming through the ceiling. Called Lois again, he was there within an hour. He was able to help us file a claim with insurance and dried out our house in a three day process. He then was able to help us find a contractor to help us with repairs. I have been impressed with the company's response to our situation. They truly are making us feel like a priority. Our next step is to meet with the insurance adj. Louis is making it his priority to be with us and to help explain exactly what was damaged and needs to be repaired/replaced. He is going above and beyond our expectations to have someone help us. We are very impressed and would highly recommend this company to friends.

Carrie Marquis

2020-05

We discovered mold in our house and were, of course, horrified! We called DryMore, and they had a technician out to the house that afternoon. We hired them, and they came out a week or so later. The same technician who first came out was there, along with another person. We have 3 dogs -- the guys were very careful when going in and out of the house, to be sure we had no escapees! The guys worked tirelessly for several hours. They took pictures as they went along (we received copies), and explained things to us as they progressed! VERY happy with DryMore!

Scott Weber

2020-05

Our house was flooded by washing machine overflow. Robert and Matthew arrived within 20 minutes of our call, and after very quick, efficient communication of the necessary procedure, they got right to work. They were very professional, knowledgeable and while they moved quickly, they were very careful with our furniture and exhibited a calm, caring demeanor. Exactly what was needed, and we were very grateful to have them to help us. They executed the process exactly as they laid it out for us on day one, with no surprises. We only wish contractors for other services from other vendors we have engaged to repair flood damage displayed half the knowledge and professionalism of Robert and Matthew.

Jerry Ballas

2017-05

Came home from work to find a flooding disaster that was building up behind a wall had finally leaked it's way through our ground floor wall and floorboards. Of course, this was a day before we were set to travel for a three day weekend. Called at 5:30pm. The DryMore crew was at my house by 6:30pm. Water was removed, blowdryers installed and work done by 8pm. They picked everything up 4 days later. The two gentlemen were professional, straightforward and hardworking. The customer service was smooth as one could hope for in an emergency situation. Would recommend them to anyone in this kind of predicament.

Alison Septimus

2017-05

My wood floors were slowly cupping due to rain coming in through a small crack. A friendly, professional tech came out the next day to measure moisture & recommend a solution. Thanks to the great service at Drymore I have this cool drying mat that should fix my floors in just a few days. Fair pricing whether you pay out of pocket or file insurance.

Jessica Menning

2019-05

DryMore was quick to respond and showed up at our house right away. Their entire staff was knowledgeable and courteous. They had to come in and out of our house for 5 days but they always called ahead and were very polite when they arrived. They completed all of the work and made everything as painless as possible.