Elevation Roofing & Restoration, LLC

Amy Mattes

2024-05

When I had a hailstorm come through, a friend recommended I call Michael at Elevation Roofing and Restoration. He came out that very day to inspect my roof for damage. He then worked diligently with my insurance company to get my claim approved. Never having filed a claim before I had no idea what to do but Michael took care of everything. On replacement day, his team came in ready to go and worked nonstop, carefully ensuring my property remained safe and clean. They completely deconstructed and replaced my 2500 square-foot roof in less than 10 hours with flawless workmanship. I highly recommend Michael and his team at Elevation Roofing for any work you need done on your house. They were outstanding from start to finish!

Rafa Oquendo

2024-05

My experience with Elevation Roofing was absolutely incredible. My advisor was Stephen and he was very detailed about the stages of the project and what each step entailed. He was very open to answering all my questions in a timely manner, excellent communication. On installation day, Stephen was the first to arrive and the last to leave, which gave me a lot of confidence and peace of mind. He made sure that everything agreed upon was done. The team was very detailed and respectful of the property, they cleaned the garden very well and protected my garden. They took the old material and all the leftover material. During the process, they took videos with a drone to document and show me the progress until its completion. The job was done in one day and my property was super clean. I recommend Elevation 100%.

Patrick Stewart

2024-03

EDIT: After posting my original review, Elevation Roofing & Restoration reached out to make things right. My new score is 4.5/5. (Google reviews do not allow half points, so I rounded up.)They quickly scheduled a painter for the unpainted window trim. They even painted another, unrelated section of the house that needed a touch-up. They did all of this free of charge to me, in an effort to make things right.This experience leads me to believe that Louis and Elevation do earnestly want to provide the best they can for their customers, even when it takes extra. As another example, Louis did personally clean up the roofing debris in my neighbor's yard.Knowing all of this, I would recommend Louis and Elevation.---ORIGINAL 3-star review, preserved for the sake of honesty and transparency:The short version: You as the homeowner will have to triple-check every piece of work they do.We had a hail storm here in Austin, TX, and as usual there were dozens of contractors going door-to-door offering fixes. Elevation Roofing & Restoration had good reviews on the internet, so we went with them. Our Elevation representative, Louis, was very diligent during the insurance inspection process.Unfortunately, the quality of service went down from there. I'll start with the good things:1. Louis was friendly.2. All the expected work did eventually get done....and now the bad:1. The roof workers left a lot of debris around the house (and in my neighbor's space too).2. Some of the contractors didn't show up at all for their scheduled days, and needed to be rescheduled.3. I can count probably half-a-dozen rescheduled appointments.4. I had to repeatedly point out additional line items on the contract that hadn't yet been completed.5. The subcontractors cut corners! They told me they needed to replace the wood siding around one of my windows. Conveniently, they failed to mention that they weren't going to paint the new wood. I guess they hoped I wouldn't notice?Verdict:There's lots of competition in this business, so I don't think I'd use Elevation again -- I don't think it's unreasonable to expect better attention to detail when thousands of dollars are being exchanged.If you DO decide to go with Elevation, then I'd recommend you start the process by creating a very detailed checklist of every little thing you want done. (Make sure to include checkboxes for reviewing the work before anyone leave your property!)

Patrick Ocampo

2024-05

Elevation Roofing is a great choice. Their representative Michael Garcia was professional and honest. He could have told us that our roof needed a complete makeover which would be a big expense, even with home insurance; but no. After looking at our roof, his evaluation was that our 17 year old roof is in fine condition with just the exception of the pipe shields deteriorating and causing leaks. Big money saved because of a very honest evaluation from an honest rep. His work was professional and efficient; done in four hours. We needed gutter shields too, which he provided for us.Thank you, Elevation Roofing. Job well done.

juan salazar

2024-05

It was an all around great experience. Project Manager Michael was super easy to work with. Very knowledgeable. He guided us through the whole process with ease. Helped us navigate the insurance claim and was readily available for all of our questions.

Jesus Rios

2023-11

Recently had a flat roof TPO installed at around 500sf & seamless gutters installed. Michael was great to work with. Always responsive and provided answers to all my questions.Services: Gutter installation, Roof repair

Shannon Nicole

2023-09

We had such a wonderful experience. Stephen took such great care of us. He worked really hard with our insurance to make it as affordable as possibly for us. We chose a black shingle and are so happy with how it pops and looks so much better. Highly recommend 10 out of 10!Services: Roof repair for storm & wind damage, Roof repair

Steve Garcia

2024-05

Working with Elevation Roofing & Restoration and especially Stephen Ayers was awesome! Stephen is professional and polite. He is very thorough with explaining the entire process. I asked him if he could be here when the adjuster came to look at my roof. He said no problem. He was able to work with the adjuster and in doing so, my claim was approved. He was then able to schedule me for a new roof within a week. He said his crew would be at my house between 7-7:30am, they showed up at 7am and by 7:30 the crew started working. Stephen showed up shortly thereafter. He stayed with his crew from start to finish. You don't see this from project managers. He kept up me updated throughout the day. I really appreciated all the work Stephen and his crew did. My roof came out awesome. I highly recommend Elevation Roofing and Restoration for your roofing needs. Please ask for Stephen Ayers

TexasFishingAddict

2023-09

As a first time filing a claim with my insurance Michael and Bryan was there through out the whole way of the insurance process answering my questions and calls. These guys helped me a lot in understanding the process and they were honest the whole way with how things were going. Overall the job was done in one day the crew made it seem like they were not there when they left because they left it clean just like how it was when they got there. The quality is definitely there I got up there with Michael and went over the whole roof with him once the guys were finished and I was left as a happy customer with the job. Thank you guys once again for making this a good experience. Highly recommend.

Margie Petru

2024-05

Stephen Ayers was a wonderful representative for Elevation Roofing. Very proactive and responsive. The replacement of my roof was on time as promised and excellent work. I highly recommend this company.

Mark Safford

2024-05

Great to do business with. Had them repair a section of damage to the roof. Was easy to get a reasonable quote and then schedule the repair. thanks again for a great job!

Brandon Granger

2024-05

Elevation roofing helped us out in a pinch. We had an aging roof with significant damage and leaks. Elevation was able to mobilize quickly to complete repairs and replace the roofing on our office. So thankful to the team for all of their hard-work and professionalism.

Gary Foster

2024-02

Michael did a great job responding quickly to our request for an inspection. He also helped us make sure the needed repairs were completed before the next rain storm. We sincerely appreciate his prompt response and thorough job performing the repairs before the next rain. He is definitely who we will call for any future roofing needs.

Guillermo Leal

2024-04

Thank you Carlos for your assistance. The whole process went according to plan and I’m very happy with the job. If I know anybody for a roof job I will definitely send him your way.Thanks again!

Nick Sheridan

2021-05

Elevation Roofing was great to work with. They always arrived on time, whether it was for the initial consultation or the actual day of the job. The customer service was outstanding both absolutely and relative to competitors. They worked really well with my insurance company. Lastly, the workmanship was excellent, and they definitely stand behind it and will immediately correct any issues that arise. Would highly recommend these guys.Services: Paint indoors, Roof inspection, Drywall installation, Roof installation, Drywall repair

Matthew Weidner

2024-05

Elevation was a top notch team. They did a great job walking me through the process. They worked quickly and any issue that arose they took care of.

Vinh Phung

2021-05

Clay and Ricardo were very helpful, thorough and responsive throughout the entire roof replacement process. Good value and professional. The crew worked on the roof of the house and the shed and completed in 1 day. Strongly recommended.

Richard Merchant

2023-08

This company is great! Matt Fehrle and the crew were outstanding. Matt went above and beyond to get our roof replaced and the crew worked tirelessly through very hot temps to get the job done in one day. Looks great, very professional, highly recommend this company for any roofing needs. Clean up after the job was very thorough as well. Many thanks to Elevation Roofing for a job well doneServices: Roof installation, Attic venting installation

Jose gonzalez

2023-05

I recently had the pleasure of contracting elevation roofing and restoration Company to replace my roof and I can’t say enough good things about my experience. I had the pleasure of working with Michael Garcia and from the initial consultation to the final inspection, the team was professional, courteous, and efficient. They arrived on time and completed the work on schedule, and kept me informed throughout the process. The quality of their workmanship was exceptional and they used top-quality materials. I also appreciated their attention to detail and their willingness to go the extra mile to ensure that I was completely satisfied with the job.Services: Skylight repair, Skylight installation, Gutter cleaning

N. Francis

2023-05

These guys are amazing! Roof repair is a costly undertaking that can have significant impact on your house and family. With that being said, I had a lot of questions, wanting to make sure I was making the best decision.Step by step, Carlos patiently told me through the process explaining with details, leaving no doubt in my mind. Carlos and his team was very easy to work with… plus they left my yard spotless from debris and nails.Great team of guys, great job!

Alisher Abad

2023-05

I highly recommend Elevation Roofing & Restoration, LLC! The service was excellent from the start. Mike was very prompt to come out to the home for an evaluation and was very professional and courteous. We are very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic and the total price was spot on. Thanks!Services: Gutter repairs, Skylight repair, Roof inspection, Roof repair, Roof installation, Roof damage repair

Richard Bynes

2024-02

Louis did a great job, they did everything they said they would do, promptly end with no extra charges or other problems. I recommend them highly.

Rick Molnar

2023-06

Just had my roof replaced and could not be happier with the service that Matt Fehrle supplied. He did a great job walking me through the process with my insurance company, the mortgage company, and my HOA. He came over and tarped my roof after I discovered leaks and provided excellent customer service through out the process. The crew was also great! They did an incredible job of cleaning up afterwards. Was very impressed how they were able to get all of the old roofing cleaned up as well as all of the new roofing material. Great experience!!Services: Roof inspection, Roof repair, Roof installation

Liza Rodriguez

2024-01

Michael Garcia did a wonderful job on our roof he was fast and precise. Highly recommended

Ugo Nduaguba

2024-01

Michael was great to work with, I highly recommend him and will use this company again for my roofing needs

Michelle McManus

2023-05

Excellent work, responsive and great communication. My clients have used them for new roof installation, gutter installation, repairs after a tree fell on the roof. They go above and beyond and are always reliable. Highly recommended.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Patty Whittaker

2023-05

From the moment Michael Garcia came to my home I felt at ease. He is extremely professional and courteous. My gutters were installed in a timely manner and look great. They were very reasonable and I would recommend them to everyone! You won’t be disappointed!Service: Gutter installation

Laurel Brown

2023-09

Our roofers were amazing, worked all day, polite, professional and energetic. Great job, highly recommend Will McCann and crew. ThanksServices: Gutter installation, Roof installation

Pamela Cox

2023-05

It was a refreshing experience in doing business with Elevation Roofing & Restoration! Michael Garcia was extremely knowledgeable, courteous AND considerate. He and his team were always on time and worked together very efficiently. I would hire them again in a second! Thanks Michael!Services: Roof repair for storm & wind damage, Roof installation, Roof damage repair

Suzanne B

2023-05

Michael was great! My neighbor recommended him and I am so glad. I will recommend him as well. They provide a number of services. He fixed my roof and some other important items. Thank you