4.3 (59)
10788 Kempwood Dr, Houston, TX 77043
(346) 509-4841
eriehome.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tatiana Kolesnikov
2024-04
We recently had a new roof installed by Erie, and the experience was very positive overall. Although the sales pitch and decision-making process were quite lengthy, taking up about four hours on a Sunday afternoon, the actual installation was swift and efficient. Work began promptly on Tuesday and was completed by Wednesday. We opted for fiberglass shingles, which not only look fantastic but are also expected to last for the next 30 years. As of now, we are thoroughly satisfied with this home improvement and would recommend Erie for their professionalism and quality workmanship.
joseph salomon
2024-04
I had my roof replaced on March 4th 2024. In Spring Texas. I was a little skeptical at first because the price of the was a higher than I expected to pay, however I am happy I chose erieHome. For the job. Starting with the salesperson to the crew that performed the work, It was well organized, the job was professionally done, very clean, and thorough. I was extremely please with the work and the workers. I would recommend the company to anyone who wish to have their roof replaced, you can’t go wrong. I am very satisfied
Dane Dawson
2024-03
My wife and I are thrilled with our new roofing system from Erie Home’s and it looks great. Brennan provided all the information we needed for making our decision to purchase. We purchased our roof on a Saturday and it was installed on Friday. The installation crew was fantastic and performed their jobs with great precision. They replaced all the rotten decking at no extra cost. We highly recommend Erie Home’s roofing systems.
Ronald Dugas
2024-02
Job completed and we are very happy with overall product and install.I did find one handprint on my front porch column that I should be able to clean Ok.I went into the attic last evening as you may know we have been deluged with rains since Monday morning early.Inspecting for any trace of leaks and found All Dry.Thanks so much for a great job, and Courteous crew.Cleanup also was great.So Thankful to Erie for their products and Staff.Ron Dugas
Daniel Selves
2024-04
Erie did an awesome job. Supper easy process and fast. The roofers were professional and awesome to work with. These guys really know how to get the job done. I would recommend them to anyone who was looking to put a new roof on there house. Top notch!
Mandy Grubbs
2024-02
The salesman came to our house and was very thorough in informing us of the different products they offered. They were very flexible and very quick to schedule for it to be completed. Roof installer showed up early in the morning ready to work and pretty much had it completed in one day. We had a detached garage and house that needed to be re-shingled. They were very, careful to pick up all of the debris from the job including the nails. It looked as though nothing happened once it was all done. We are very satisfied with the work.
Michael Hicks
2023-05
I selected Erie Roofing Systems to replace my old (22 years) roof which was in poor repair. Erie was up front on materials and costs. Their installation was excellent, cost-effective and done in a timely and efficient manner. They completed my roof in less than one day. I will use Erie again and would strongly recommend Erie to others who require this service.Service: Roof installation
Roseann Ott
2024-04
Happy we chose this Company!! Two days after signing a contract they were here. It took 1 day to tear off & replace my roof. Unbelievable! Not a small house either.
Raven Hood
2024-04
My dad, who is 72, decided to spend 55k on a new roof through Erie Homes. Now, 1 year later, there are water stains in 2 rooms, I have called twice to schedule someone to come out and look at the roof without anyone calling to schedule a time. So the longer we wait, the more damage is being done to the house, which who knows if their fancy warranty will even cover. My dad was completely taken advantage of by their scripted high-pressure sales pitch. Do your due diligence. Look at the BBB (better business bureau) for the reoccurring issues. I could have found a 3rd party company to see the roof faster than these people can even make a phone call to schedule something.Spend your money & time elsewhere.
rich borremans
2024-04
Erie Home's is a great company to deal with. They were constantly in communication with me before, during, and after the installation of my roof. They were punctual, except for the day it rained and they told me they were going to start a day later because of it, and finished up when they said they would.
Catfish Kay
2024-04
Absolutely amazed by how good my new roof looks and how quickly they got it done. Highly recommend getting your roof with them because this will be the last roof anyone buys.
Kris Land
2024-02
Two times I’ve responded to their ad in Facebook and the call starts out very courteous until near the end where the sales agent basically demands that I tell them my marital status and that I must have all parties there in order to get a quote. The last time I checked, if I’m the customer, I get to choose the conditions of the visit to my home and what I want to disclose, Not the company offering a quote to do work on my home. So if you want to do business with a company that feels they can make demands on you before you even sign a contract, this is your roofer. Not for me though!
Ricardo Cantu
2024-02
I just had the appointment; it seemed it was too elaborate/time consuming to get a high level quote. Not interested. i had to dismiss politely the two sales reps. The business can certainly be more considerate of customers' time.
Lynne Lane
2024-04
Erie Home did everything they promised. Excellent service. Roof looks great.
Terry Segal
2024-04
Found Erie to be honest and very easy in getting me what I required and in my Budget, Daniel was most helpful in explaining everythingto me and I am now fully satisfied I am getting what I wanted.
Alicia Walker
2023-10
This company is very professional from the sales team that spent a lot of time showing me how their product was superior to other companies to the installers that protected my roof through rain storms that occurred while they were putting on the new roof.The warranty that they offer seems really good and the fact that the company has been around for a long time makes me feel secure that they would be around to honor that warranty if anything were to arise.Service: Roof installation
Eileen Lofft
2023-09
I was impressed with how quickly my new roof was installed and how completely the workers cleaned up the work site. The roof makes me feel more secure with the onset of hurricane season since I have a warranty against winds up to 120 mph.Service: Roof repair
Jeremy Pearce
2023-08
I believe that Erie Home engages in deceptive marketing practices. Their digital adds imply that you can get an immediate quote on the roof. In reality, it signs up to get repeated calls (at least once per hour) until you respond and schedule an appointment. The person that you talk to is just a scheduler and can't answer basic questions about the roof. All they can do is schedule you an appointment for someone to come and "inspect" the roof. They require that all decision makers be at the meeting or they will not show up, which means I had to arrange a time around my 5 children in order to have this conversation. The sales person was an hour and half late. He was very pleasant and nice. After spending an hour looking at the roof and then another hour or so presenting the sales pitch, I had to interrupt him to get to the quote. The quote that provided was over double that to a quote I received from an installer using Decra (a similar metal roof product). The manager got on the phone after the quote and even admitted that this may not be a good product for this home. If that is the case, why couldn't they tell me on the phone rather than waste all of this time?It would have saved us all a lot of time to be able to provide a high level estimate before going through this. In fact, I have had other roofing companies be able to provide estimates from satellite imaging or drones, which all came in significantly lower (over half lower) than Erie roofing. After the meeting, I get a call from another scheduler suggesting that their manager looked at the roof and can get me a better price and asked to schedule another appointment. However, the scheduler could not provide me the quote. I refused because I did not believe they would be anywhere close to competitive.The product itself looks to be high quality but I think it is on par to other products such as Decra. However, I find their sales and marketing practices to be quite deceptive. They remind me of a time share seller that is trying to push you into to overpriced products through pushy sales tactics. To be clear, I am not comparing the price of their product (a metal roof) to asphalt shingles. My comparison of their price is to other similarly quality metal roofs and they were double.I would stay away from their company and not waste your time with their lengthy and deceptive sales tactics.
Jessica Blalock
2023-10
Ron was incredible to work with! He found solid solutions to the questions we had. The the crew assigned to our project and quality of product are unbeatable and the roof and gutters look amazing!Services: Gutter installation, Attic venting, Roof repair, Roof installation, Attic venting installation
James Carrell
2023-05
I had a very good experience with Erie Home. The sales staff were very friendly and explained everything in detail. It only took one day for the install. The roofers were professional and cleaned up thoroughly. My wife and I are very pleased with a job well done and a roof that I won't have to replace until my grandchildren have grandchildren. We are recommending Erie to our neighbor, as they were impressed by Erie also.Services: Gutter installation, Roof inspection, Attic venting, Roof repair, Roof installation, Gutter cleaning, Roof damage repair
Angel Bryden
2023-05
They worked with us on a date that worked for both our crazy works schedules for the initial consultation. Showed up on time, was very professional. Sales guy spent time reviewing and explaining options and found us a financing plan that worked for our budget. Once approved the team got us on the schedule with in three days. Work was completed in a day and the crew was very accommodating and professional.Service: Roof installation
Brad Quindt
2023-05
Erie Home did a great job on our roof install. From initial contact to consultation to follow ups on material delivery to install date scheduling. They helped us with getting pre approval from our HOA and we had no issues. The roof install team was polite, knowledgeable, courteous, and professional. They showed up when they were suppose to and did a good job communicating. Our roof was supposed to take 1-2 days, but because of all the custom cuts they needed a third day, but that third day was five days after the second day. They moved all the materials to the side and cleaned up so we could use the driveway until they got back. The final day they worked until about hour after sundown. The site supervisor walked the perimeter as a final inspection with us and during that walk around he spotted a small area that was missed and the crew knocked it out quickly. The crew did a fantastic job cleaning up and after 3 days of work the roof looks great. We have had many compliments on the look, style, and color (metal architectural shingle in Ironwood).Services: Roof inspection, Roof installation
Roger Thompson
2023-05
I had an Erie fiberglass roofing system installed, and was pleased with the experience. The crew who did the install were courteous and professional and got the tear-off and install done in a single day. There were a few minor issues that I noticed the next day, and Erie was very responsive and took care of them in a timely manner. Good experience overall!Services: Roof inspection, Attic venting, Roof installation, Attic venting installation
Laura Gaitan
2023-05
Very knowledgeable of their product. You will deal only with one company Erie.Service: Roof installation
Dorothy Brown
2023-05
We have a unique roof (pitch roof with siding roofing, plus 2 skylights that needed to be removed. Erie Home provided great customer service. After the work was completed, they came back the next day, to make small adjustments . OVERALL THE ROOF LOOK GREAT! LOOKING FORWARD TO A LOWER ELECTRICAL BILLS.Services: Skylight repair, Roof inspection, Roof installation
BRUCE CAMPBELL
2023-05
There was some confusion on the installation date, but that was cleared up. The roof replacement and two solar attic fan installations were completed in one day, which was faster than expected. One window was cracked during the old roof tear off. I was notified, and a replacement was ordered immediately, and replaced the next day. They did a good job on the clean up. The quality of the installation was what I expected and it looks great.Services: Attic venting, Roof installation
Sandra Differenceto
2024-04
The roof looks great and the guys did an excellent job installing it.
Mitzi Jimenez
2024-01
Great job from Erie Home on my roof. On time all cleaned and a magnificent roof!!!
Joe Lopez
2023-05
We are very happy with our purchase. They're pricey compared to a conventional roof system. We paid for the warranty and the product. Peace of mind for the next 30 years.Services: Roof installation, Attic venting installation, Roof damage repair
Brian Evans
2023-05
I had Eire Roofing install a new roof with the Fiberglass shingles that they offer. They made the ridge vents the correct sizes and also upgraded the pipe boots to neoprene so they will last longer. All work was done in one day.Service: Roof installation
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population