4.8 (250)
11330 West Rd, Houston, TX 77065
(832) 237-3737
houstonroofingonline.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Colin Sinclair
2024-04
We had a wonderful experience with Houston Roofing installing our new roof. Our project manager, Ryan Johnson, was highly knowledgeable and an excellent communicator. He did a wonderful job in educating us about the roof replacement process and invaluable in assisting us in getting the best possible settlement with our insurance company. His demonstration of the quality of the Malarkey shingles was excellent. Watch the youtube videos about the Malarkey products and you will quickly see they are hands down the best shingles available. Their office representative, Jacey, was very proficient and a pleasure to deal with. The roofing crew did a great job on the installation. Completed the entire large roof project in one day with no damage to utilities, pool or flower beds and did a quality job on the clean up. Highly recommend Houston Roofing and Ryan.
Denise Bossarte
2023-10
We had a fantastic experience with Houston Roofing & Construction. Blake the project manager took care of everything for us, working with us on the estimate, getting information to the insurance company, etc. They crew showed up at 7am as promised and completed the work in one day.They used a drone to help document the damage and the repair for the insurance, which was cool!Highly recommend this company for your roofing needs!Services: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Tom Tiller
2024-04
Everything was great! Justin came out, laid out everything to know about payments, insurance, the whole process. Work was completed on schedule. Highly recommend!
Michael Cabrera
2019-05
When dealing with such a big project as roofing, it is not something to take lightly. As a customer, Houston Roofing and Construction has made my experience an incredible one. When researching, I had seen that this company were master elite roofers which persuaded me further to contact them. When Justin Miller came to my house to give me an estimate and presentation, he was very knowledgeable and answered all questioned I had. Even with comparing quotes from other companies, Mr. Miller made me feel comfortable to call him whenever I had any other questions. I am blessed to be given this house by my grandparents and for the age that I am, it was nice to be taken serious. I wanted to make sure that my money was going to be invested in a roof that would last a lifetime. Customer service has exceeded my expectations, my roof looks immaculate. Not only did they send their warranty and receipts through email but made sure I received a hard copy through postal mail. I give this company two thumbs up, 5 out of 5 stars and my word on customer satisfaction.
Ruben s
2024-02
I had great customer service from this company, in particular Dustin Stamer did a great job of getting the information I needed in a timely manner and all workmanship broken down very well and at a great competitive price. I would use this company in the future. Very respectful staff throughout the company.
Michelle Levene
2023-10
I contracted this company, after I saw their sign in a neighbor's yard. I contacted them and had the pleasure of working with the project manager Robert. Awesome work at a great price. Robert was very professional and went step by step in the process with me, he always emphasized ,that he was a phone call away, if I had additional questions. The crew were respectful of property and completed the job in one day, and the clean-up was impressive.
stephen atkins
2023-11
My contact at Houston Roofing and Construction was Robert. I was extremely impressed, pleased and satisfied with Robert's straight forward manner and honesty. I was not looking forward to dealing with a roofing company, having heard many nightmare stories from others. I was quite surprised and relieved by Robert's way of dealing with me. No attempt at a hard sell, no confusing terminology. In fact, Robert was helpful in explaining the insurance company's quote, which did use confusing terms.The work was done well, completed in the time estimated and for the amount quoted. There were no additional cost incurred, no hidden fees.I highly recommend Houston Roofing and Construction. Ask for Robert!
Casey Crisp
2022-05
Houston Roofing & Construction was extremely helpful from the very beginning of our insurance claim process. Our project manager, Justin, inspected our mid-century style flat roof alongside the insurance claims adjuster and was able to point out all the hail damage we previously received. Justin shared each roofing option available and gave us an honest assessment.Despite pandemic related shortages, Houston Roofing secured the product and quickly installed a new TPO membrane roof system and repaired all decking! They even went the extra mile to make sure we had the proper skylights installed.We are so happy with the results, both functionally and aesthetically. Justin and their team made the whole process simple, and the extended warranty is an added comfort. We love HRC and will tell everyone to use them!Services: Skylight repair, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Skylight installation, Roof installation
Melissa Reineke
2023-11
I am very pleased with Houston Roofing and Construction. Justin was very quick to come out and assess the damage on my roof and get me a quote. The crew came out and did a great job fixing the roof.I would highly recommend Justin and Houston Roofing and Constriction.Service: Roof damage repair
Don Hickle
2023-10
I was very pleased with Houston Roofing & Construction. Robert, the Project Manager, was on time for the estimating appointment. The bid was complete, with a few options. After I decided on the scope of work and options, the work was scheduled right away. The Crew and materials arrived as scheduled. The work was completed in one day, including clean-up. What also impressed me, was though it was a gusty day, the crew contained the trash and did not allow it to blow all over my Neighbor’s yards.Service: Roof installation
Candice Sowa
2021-05
From a friend's recommendation, I reached out to Houston Roofing & Construction a few weeks ago to have my roof replaced. Justin (the project manager) was very professional and explained every step of the process. Follow up was great and I was never wondering what the next step was. When it was time to have my roof installed, everything happened on schedule and my roof looks great! I absolutely recommend using Houston Roofing & Construction.
Susan Boone
2020-05
Houston Roofing and Construction did a great job on my roof following a sever hail storm. All insurance work was dealt with BY THEM! No mess, beautiful roof and no damage to brand new gutters and LOTS of plants. I was extremely impressed with work ethics and responsiveness of Adam. I was treated extremely well.
Steven Fleischman
2023-06
We did a lot of research prior to selecting a company to replace our roof. We decided to go with Houston Roofing and Construction since they went above and beyond in obtaining certifications that are above state standards. We worked with Robert and he was fantastic in terms of communication and reviewing our roof replacement. He came by and discussed options and different brands that we were interested in. When his team came to the house to work, they were very professional, and had several people here every day until the job wa done. I highly recommend using Houston Roofing and Construction for any of your roofing or gutter needs.Services: Gutter repairs, Roof installation
Eda Burnie
2023-08
Quick and good review and estimate for a full roof. Had called three different companies at the start and both for warranty and informational reasons decided to go with HR&C and specifically Justin who helped us out. When it came time to do the work they delivered on that too, swift and careful.Service: Roof installation
Connie E Clark
2023-05
Installed Malarkey shingles made from recycled materials. Also are resistant to hail damage which I hope will help with insurance costs. Came on job early, started around 7, finished just after lunch. Cleaned up job site to satisfaction.Service: Roof installation
Zhou Ye
2023-05
My former insurance company are leaving the market, so I think I should do an inspection before they leave.(I made ZERO claims over years). Working with Houston Roofing & Construction was a pleasant experience! Ryan showed up on time and did the work quickly and thoroughly. He also worked out an inspection report on the same day!!! That saved me a lot of time for searching another insurance company.Service: Roof inspection
jie chen
2023-05
Residential Project Manager, Robert Morgan, did the roof inspection and patiently explained roof issues to me in a very profesional way. After I chose to replace the roof, he gave me a very reasonable price. The working crew came on time, did an excellent job, and cleaned the ground throughly before leaving. I recommend Houston Roofing & Construction to everyone who needs a roof job.Services: Roof inspection, Roof installation
David McGee
2023-05
Ryan Johnston and the crew at Houston Roofing were amazing! They gave us lots of options to consider, answered all our questions, and showed up professionally for the roof installation. Ryan walked with us through the entire process and did a great job! Well done Houston Roofing!!Service: Roof installation
Alexandria Heysquierdo
2023-05
We first used Houston Roofing & Construction to replace our roof under an insurance claim. They worked with our insurance to help us get them to cover the most. It was a simple process and we had Dustin by our side the whole time. He was amazing to deal with and was easy to communicate with.We were so impressed with the quality of work on our roof that we ended up having them do additional work to repair our siding and repair our house. It was worth every penny. They do quality and excellent work and we plan on having them do additional projects for us in the next few years. 10/10 would recommend!!
Mr. S
2023-05
I needed my 23 year old roof replaced. I'm not planning on ever moving so wanted to get the best roof by the best company I could, not the cheapest. I feel confident that I got that with HRC. Justin's professionalism and knowledge are what sold me on his company. He delivered on everything he promised, which is rare these days. The crew that did the roofing were outstanding. No issues at all. Highly recommend them and would certainly use them for any other work I might need done.Services: Roof inspection, Attic venting, Roof repair
Stuart Davis
2023-05
I hired Houston Roofing and Construction to complete two home repair projects - one was to repair a water damaged wall that needed to be patched and repainted, and the other was to repair and stain a pergola on my back patio. Dustin Stahmer responded to my request for a bid and came to the house to view the work site. Bid in hand, the work was scheduled, and Dustin kept me informed along the way of when the crew would arrive. They arrived on time and even though additional damage was uncovered during the process, they completed the work timely and took great care with the work they performed. The crew was polite and professional and routinely asked me to come and view the work to make sure I didn't have any concerns. I highly recommend them and couldn't be more pleased with the work they performed. I will definitely use them again for other home repair and renovation projects. Ask for Dustin - he will take great care of you. If I could give them more than 5 stars I would. Hands down they far surpassed my expectations.
Brittany Spivey
2023-06
I called Houston Roofing and Construction for a leak that we assumed was from our roof. Turns out the leak was from our balcony! Dustin spent an hour with us trying to pinpoint the exact location of the leak which saved us so much time and money for this issue.We do have an old roof so we still did the roof inspection and he was very honest with me about the life expectancy left and future options. I probably asked way too many questions but he was very helpful and answered them all. He didnt try to oversell me on anything but obviously this experience will have me using this company for my future roofing needs.Service: Roof inspection
Bob Brandt
2023-05
We worked with Ryan Johnston, project manager, of Houston Roofing and Construction and found him to be responsive, knowledgeable, and most helpful with suggestions regarding the replacement of our roof. Roofing materials were delivered early morning on the day of installation and the roof was completed that same day. The roofer left a completely clean site and the only evidence they had been there was a beautiful, new roof. We would not hesitate to recommend Houston Roofing and Construction.Service: Roof installation
Anthony Russo
2023-05
We had a Leak in the roof and after weeks of back and forth with the insurance company I called Houston roofing and construction for help. Blake came out and was very knowledgeable and professional. He inspected roof and submitted all the necessary documentation. After a few days we were approved for a new roof plus some additional repairs we didn’t know were needed at no extra cost. Blake and his team had it knocked out in a few hours and we were good to go!Service: Roof installation
A Davis
2023-05
Jacey, Justin, and the Houston Roofing & Construction team did a fantastic job on our home and our customer experience was first rate from quote to completion. We bid a large and varied project including roof repairs, painting, concrete repair, and a couple of other trades. Houston Roofing was the only company able to quote the entire bill of work, and was the most timely in both turning the bid around and adjusting line items to our taste. The work was scheduled timely, and over a 4 day period across all trades. We were pleased with the expediency, quality, and customer care throughout the process. If some aspect of the work wasn't right, Houston Roofing made it right. We can't recommend strongly enough.Services: Roof inspection, Roof repair, Roof damage repair
Gustavo Solano
2022-05
Houston Roofing & Construction was extremely supportive from the very beginning of our insurance claim process. Our insurance company had denied our claim initially, we then proceeded with requesting a second inspection by a different adjuster. Our project manager, Blake, was readily available to inspect our roof alongside the insurance claims adjuster. Blake did a great job pointing out the hail damage on our roof and our claim was approved. Houston Roofing & Construction was available to install our new roof within 2 weeks. During the installation, there was an area by our second floor window that had a metal pan that was not covered with our insurance. A supplemental claim was submitted and was denied by our insurance. However, Houston Roofing & Construction took it upon themselves and their GREAT Customer Service to make us happy and replace the metal pan at no cost. Throughout , the whole installation they were very punctual and very clean. We are extremely happy customers!Thank youGustavo & MariaServices: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Kerlys Anzziani
2023-05
Everything was handled very professionally. My Project Manager Robert answered all of my questions and walked me through the whole process of my roof replacement. When the roofers were done the Project Manger on site checked the clean up and inspected my roof and went into my attic to make sure everything went well. They even followed up with me a few days later. Great service over all!Services: Roof inspection, Roof installation
dario gerussi
2023-05
Chose to replace our roof with HR&C because they were the only company that were able to fix a leak along our chimney 5 years ago. We tried several companies before HR&C, and every time we spent money only to have it leak again. Not only did Ryan know why it was leaking, but he also knew why the other guys didn't know how to fix it. Ryan and his crew stopped the leak and kept our house dry. The roof replacement itself went smoothe. We were impressed by their work.Services: Roof inspection, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Yun Zhong
2023-05
Houston roofing and construction did a fantastic job replacing our old roof. Dustin and the whole crew was professional, skillful, communicative, and quick. I 10/10 recommend them to anyone looking to do roofing or related work.Update: dozens of nails left on my driveway puncturing my car's tire.I would still contract this company and my views of their work quality is unchanged. I would recommend a more careful clean up crew. When the crew left I purchased a large roller magnet to pick up a few nails left behind. Weeks after the job, I am still finding nails littered up and down my driveway. The roofing material disposal process was a bit messy and resulted in several dozen nails left behind, one went through my shoe at an off angle, luckily did not puncture my foot, one punctured a car tire.
jb08
2022-05
We had a lot of damage to our old roof and consistently had shingles falling off. Many companies refused to help us when we were denied by insurance.I contacted Houston Roofing and Construction and was quickly met by Dustin the same day. Within a couple of days, had a proposal ans we signed on within a week.Quickly scheduled and installed. It was an extremely smooth process. Dustin kept in constant contact and was extremely professional. He came back and followed up weeks after the install to make sure it was all goodI highly recommend Houston roofing and ask for Dustin!Services: Roof inspection, Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 9 AM-3 PM |
Sunday | Closed |
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