4.7 (2533)
747 N Shepherd Dr #800, Houston, TX 77007
(832) 940-7074
powerhrg.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ericka W
2024-05
Great experience, everyone was very professional and kind. Satisfied with the product. Our sales man Mario informed us How efficient our windows would be. So happy we went ahead and moved forward with them. 100% recommend. đź‘Ť
Karen Angeles
2024-02
Great Windows! Love them!!but we still have dripping on the entrance of the house. We will like to add gutters there but the company made it seem they did not wanted to waste material just to add a small portion of them.Also the young gentleman Raymond Perez that did the presentation was there for over 6 hours and did not leave until 1am!!! Few weeks later he used my private information to add me on social media told me some inappropriate things and wanted to take me out! I just think that was very unprofessional!!!
Cherrie Rushing
2024-03
We love our new windows and our new slider with a screen door is beautiful!Everyone was helpful from Kyle Nangauta, and Kevin Snell, getting all the measurements correct to Martin our crew chief to Steve Del Rio. Our job went smooth and clean!This was our second job with them and there will be more.If you are looking to improve your home they are the ones to call…Thank you!
Leyla Arner
2024-04
This is my second project with Power Home Remodeling and I HIGHLY recommend them for your windows and sliding glass doors. They are not the cheapest but it’s worth the warranty and the amazing installation experience. You won’t regret going with these guys. Super professional, they even vacuumed the areas when they were done. Kevin was a very thorough and helpful salesman. David and his crew were fabulous! Thank you all!
Idalia Romero
2024-05
All my windows (15) were removed and replaced in one day just as I was told. The crew took great care to protect my home, covered everything, including the floors. Afterwards, they cleaned up so we'll that I couldn't even tell they had been there. Excellent work! I'm more than pleased with my new windows and their professional work..highly recommend them.
Tyler Hage
2024-04
My experience with Power Home was exceptional from start to finish. Jimmy was prompt and courteous when setting up the initial appointment, and Zach's expertise in measuring the windows and presenting various options made the decision-making process easy. Richard's attention to detail during the confirmation phase instilled confidence in the project. The installation crew, led by Riley, was professional, knowledgeable, and courteous throughout the entire process. I'm extremely satisfied with the quality of service provided by Power Home, and I highly recommend them for any window replacement needs.
Shelia Jones
2023-07
This is the place to come get your windows. Very professional and efficient. Customer service is amazing!! 10 out of 10 recommend.First of….from the field agent to the quality inspector everyone was extremely professional, efficient and pleasant. The work crew I had do the installation were extremely respectful, knowledgeable and thorough.My home has definitely gotten a glow up!!
Alex Gutierrez
2024-02
The new Windows look amazing!The quality is great.And the most important thing is the warranty. (Lifetime)My sales man; George, was great, knowledgeable, and professional.
Brad Campbell
2023-12
My wife and I are extremely happy with the job Power did replacing all 39 of our original 30+ year old single pane windows. The sales team (Daniel and Jaylin) explained their product thoroughly answering all of our questions. They took the time to show us several nearby installations and we were able to talk to one of the homeowners. We wanted new double pane windows primarily to reduce road noise from Reseach Forest. We also wanted to stop dust and dirt from depositing on the window sill as well as better thermal efficiency. Their windows are made by Pella and their price was competitive. We were willing to pay a premium for top quality but we wanted a reasonable price. Taylor did the final measurements and every window fit perfectly. Jose and his team did an excellent job installing the windows in two days. The placed tarps inside and out to catch all of debris. At the end of day one, they cleaned up and vacuumed everywhere. The QA manager, Steve, came to the house on the first day at lunch to make sure that there were no issues. From start to finish, everyone we dealt with at Power was friendly and professional. The windows are beautiful and we’re thrilled with noise reduction. The house is so quiet now. Be sure to include Power on your bid list. You won’t regret it.
Settlemire Family
2023-12
Max and his team did a fantastic job on installing our new windows. The whole team worked diligently and with a smile. They cleaned up and left no debris for us to worry about. Professional and top notch quality work and attitude!!!
K B
2023-09
Anna was a great sales woman and made some high promises. We agreed to get all 40 of our windows replaced and set up a date. We downloaded the power plus app and began getting updates immediately on the progress of the project so we never felt out of the loop. The crew arrived on time and let us know their plan to begin upstairs. They knocked out the project in 2 days and KEPT EVERYTHING SOO CLEAN which is huge because we have pets and a baby who’s crawling. Jose was the project superintendent and was very communicative and again I was just so impressed with how clean everything stayed. Drop cloths inside and out and no stray glass. Not too shabby for a two day project with about 75% done day one. Not like your family handy man who out stays his welcome. Thanks so much y’all just so impressed!! Windows look awesome such an upgrade.
Josie O
2023-09
Sean and his team were professional every step of the way. They were fast, clean, and the product is great. Sean was able to help us through the whole process. We know how to work them and how to contact to use the lifetime warranty. They explained everything in detail, were honest about everything, and our home looks fantastic. We will contact them every time.
Marlene Zwilling
2024-05
Install was done on the promised date. Windows were installed by Jose and his crew in one day. Keep us informed from arrival time and went above expectations. The next day Max and his crew arrived at the promised time and did a terrific job on the door install. We are completely satisfied.
Usiel Tolentino
2024-05
Mario, our sales guy, was great and gave us all the info needed to make an informed decision. The guys came and did all the work quickly in one day. All were professional and nice, which is a big plus as our kids kept trying to look and help along.
Angel Martinez
2024-02
Felipe was our initial sales man and he did an amazing job explaining the entire process to us. He showed us how our windows would be installed and the difference between the old glass compared to the new glass of the windows. Our installation crew lead by Riley did an amazing job coming in with a game plan , and letting me know what was going on and how long the process was gonna be. Over all super clean, professional , and efficient work environment! Highly recommend these guys!
Mr Hamilton
2024-04
Never have experienced such complete level of service....ever!!! Replaced all our windows for efficiency and at every phase each interaction went well above and beyond all my expectations. Absolutely a wonderful experience, and I plan to use them on more projects. I definitely recommend Power Home.
Janet Sypert
2024-04
Glen came to verify measurements before placing the order for our new door. He was very courteous and explained all of the coming phases for our installation. He worked quickly and efficiently and we appreciated his expertise.
Stephen Horton
2023-07
Finally completed my windows and attic insulation with Power Home Remodeling. I’ve used them three times. Not a delay on their part, but mine, since I am a cheap man.Power came to my door a few years back, and normally I dismiss door to door sales, but they caught my attention that day, because we had just gone through the apocalyptic Texas Freeze.Round 1 was 6 windows, but 2 of them were large so they classified as 4. Once done, I could feel that they helped a lot with insulation.Round 2, about 8 months later. Diamond windows across the front of my home. 13 total. They were much pricier, but the end result was totally worth it.Round 3, last 11 windows. I had three "special case" windows. 3 second floor windows were double installs, meaning a window inside, and a 10" box space with another window attached outside. This made for a challenge with my install. Several visits were made to review and determine the best approach to ensure the install was done correct. They did a great job. The new windows look like they were designed that way from the original build. (see image 3 with the two windows side by side). My only regret with this round was they changed manufacturers, (they use Pella now). The windows are superb quality and appearance, but the color is just not the same. I love the windows, but not excited about the color variance. (You can see the difference in the front of house picture and other two posted). They almost look black, and really do contrast. Not Powers fault, I should have completed the project sooner. They still look great.Since I was a repeat customer, I was able to lock in a low APR for financing, which helps a lot. I decided to have my attic completely enclosed and insulated as well. I can feel a HUGE difference in my home now, and wish I did that long ago.I am so happy with Power and can't recommend them enough. The crew who installed are all professional, courteous and very thorough. They watch out for the cleanliness and protection of your home and leave no mess at all. All three of my jobs were large, and all three were completed within one day. The Quality Control Manager who came onsite this third round was the best. We laughed and talked about the home and random other things, and he worked out a great deal for me to get my two backdoors replaced as well. They are original to the home, which I regret losing, but they simply cannot keep the drafts from coming and going. Plus before I owned the home, one was kicked in and the frame is not as solid as it used to be. The other was installed around the wood framing, directly attached to the walls inside my living room, so it needs to be custom removed and installed around the custom framed wood walls. I had carpenters come look and those who came said they can't fix the existing doors, that they needed to be replaced to do it right, which meant a lot of $$. I didn't want to lose the original doors, so I kept things as they've been for years, but am biting the bullet now and just doing it. And with a trusted company.The following are based on MY experience and preferences and opinionsPros:Professional from start to finishGreat and constant communicationGreat productsWarranty is A++Craftsmanship of windows is top-tierInstallation is quickReps on all levels are knowledgeable and work with you and your situationCons:Price is a little higher than competitors, (but Pros outweigh that when comparisons are done) Trust me on this one.Windows are not matching colors, but this is my fault for delaying the last installShrubbery may have to be removed around some installation points. I had to remove all bushes in front of my house in order get my Diamond Windows in on the second round of installsThe trim around my front windows sticks out and allows the second floors windows DIRECTLY above them to drip onto the trim when it rains, making an annoying tapping sound. This is the design of the home, not an installation or product issue. (See image of front of house.Services: Window installation, Double pane window installation & replacement, Remodeling, Window repair
Mohammed Hussein
2024-03
When dealing with Kyle, he was extremely professional and honest with what my home needed. Everyone that contacted me was very helpful and accommodating to my schedule, never pushing to do something I didn’t want. When the project was complete, Tara came by and ensured I was satisfied with the work before the project was closed out. A very pleasant experience throughout the entire thing.
Vickie VanGordon
2024-01
Omg the installation team was amazing! They covered everything before they started. Team was truly visible.The windows look amazing and this old house isn't as drafty and cold.
DAWN PEEK
2023-05
Power did windows in my last house and I LOVED them. So when we moved we didn't want to trust anyone else. Our sales guy Michael was so great! The company values match with mine and their systems of checks and recheck makes me happy. Our installation team was professional and they cleaned up immaculately. I recommend them for sure.
Karla Ochoa
2022-05
I’m so happy we decided to go with Power for our windows, the whole process was very well explained to us and the installation was better than we expected. Everyone who I spoke with were very friendly and helpful. The day of the installation we didn’t have to worry about cleaning because everything was cleaned and very well done. We love our windows so much that we decided to replace our front door as well. I’m so in love with the way it looks and how it feels. Thanks to Jason and Alex for a wonderful installation, you guys rock!Services: General door installation, Window installation
Jason Moreno
2024-01
Phillip was super polite when offering the initial consult. Anna was incredibly knowledgeable with the products, and she didn't force me into anything; she just had a great product. Taylor was quick and efficient with measurements. Tom was super friendly and did an amazing installation with his guys. Steve came to make sure everything was great, and he was able to get me a good follow-up for future windows. It is the single door sale I have said yes to, and I'm glad I did.
Buu Phung
2024-01
Very happy with the whole experience with Power from a great sales representative Jessica . She was very polite and informative . Then met Taylor. He was a gentleman. Very knowledgeable and well spoken. Tom was great also. A very professional installer. He have a great team getting the work done within 6 hours. Cody very nice informative quality control. Overall superb experience from the company with great team of employees.
zscarpenter
2023-05
Great quality work, very professional. The windows are the best in the industry and you can see the value from the moment they were installed. One thing that I think can be improved is we got a tint or a non see through window for a bathroom window and having options on what the tint texture looks like would be cool. Ours was kind of like small bubble tint which I’ve gotten use too but having what the actual tint texture looked like would be a cool option. Other than that windows are top notch and we love them.Service: Window installation
Rhonda Short
2024-04
It was a pleasure working with Camrin. He took his time and explained the products and services. He bonded with my dogs and was even a trooper after my dog marked his demo bag lol. The crews that came out for each service were professional and efficient. I love my new windows and would highly recommend their services.
Daniel Trejo
2023-05
Don't fall for the hype their salesmen sell. This company is just a brand that does everything third party from buying their parts and hiring their workers. First I had a really bad install, while my windows were in the caulking work done around my house was horrible and unprofessional. I ordered my windows a specific way and was told multiple times that they would be brought to me that way and it has now been almost 3 months and they can't get the windows right because their "third party distributor" keeps messing up.Putting the blame on another party instead of taking responsibility. They had multiple chances to ensure that the windows they received were correct and they continued to waste their installers time and my time by coming out to my house with the wrong windows, TWO TIMES.All the while I have supposedly already "scheduled" they come and fix my caulking and they still haven't done it as far as I know. Their unprofessional work on my window install, and overall incompetence in ORDERING A WINDOW is not worth the almost 12K I am paying them. Stay away from Power Home and find yourself a company that will do quality work and order an item correctly. If you're gonna pay exorbitant prices, you might as well get the job done well.
Debra Simpson
2024-04
In One Word FREAKING AMAZING!!! So very happy I found Power Home and Pella Windows my home looks simply beautiful and everything from the Sales and Installation team to The Quality Assurance Manager who came through at the finish to ensure I was happy with the work and found something that the sales team left out and said the company can do it and it would tie everything together nicely and get it a more finished look (I agreed) and then made me a great deal. I am in love with Power and Know I Won on this DEAL!!!
Kiara Hankins
2024-04
2 times I have tried to get an estimate set up by people randomly knocking on my door soliciting sales. 2 times I've scheduled. 2 times they have called and said someone was on the way. 2 times they have called back and said they overbooked and have to reschedule MY appointment. 2 times they never called back to reschedule. Will gladly spend my money with someone else. Sad because the associates soliciting sales have been really nice people.
Breanna Avila
2024-02
We had our windows replaced Jan 2024, our representative Mario A. was personable and very respectful. We felt the company as a whole was transparent and thorough. You will not be disappointed in their product or the work done to your home.
Monday | 7 AM-8 PM |
---|---|
Tuesday | 7 AM-8 PM |
Wednesday | 7 AM-8 PM |
Thursday | 7 AM-8 PM |
Friday | 7 AM-8 PM |
Saturday | 7 AM-12 PM |
Sunday | Closed |
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