Reliable Roofing & Retro-Fit

3.5 (24)

8717 Stella Link Rd, Houston, TX 77025
(844) 622-0629
reliableroofingcompany.com

Claimed
Roofing contractor

Reviews

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KEVIN SCHINESTUHL

2024-03

It took filing a BBB complaint against them to get them to contact me back about fixing problems with their roof instillation. This was after 4 months of back and forth. Now I am having leaks again, two weeks have passed without a call back. Their web site says that they don't subcontract which is a lie. Their original crew was subcontracted, and the workers they had come to try to fix issues were subcontracted as well. They are about to get sued for scrupulous business practices by myself because of this. I have the screenshots as evidence from your website already.

R Lyons

2023-12

A rep came out to look at our roof on October 31st. He gave us a quote and was very knowledgeable and professional. We were told and detailed email would be sent out, which we never received. I called a few days later to follow up and the supervisor, Chant Ramos would not honor the original quote the rep gave us. He was very brash and unprofessional when explaining why. He said the quote was only good until the end of Oct, even though they came out on Oct 31st. The rep did not tell us that. I would not recommend this company, they don't stand on their word.

xDreamxHD

2023-05

Amazing! Very professional project managers and the job was done a day early! I have flowers outside and was very concerned about them getting damaged in the process of getting the roof done but my property was left spotless! Highly would recommend.Service: Roof installation

Franklin Frazier

2023-11

They are true professionals, Austin & Jacob were amazing. My wife and I are very satisfied. We prayed for this roof and God give us his best. So thx reliable roofing.

Asha Bhathija

2023-08

Very unreliable company. Will give you the runaround, lies about cost, charges way more than what's necessary for the job. These guys have not kept their word once, will say whatever it takes for you to sign up with them but won't deliver anything as promised. I wish I never went with them.Services: Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair

Betty Sam

2023-05

There was damaged to my solar path light that I replaced and I cannot get my gutter fixed that was damaged by this company. Jacob and Nick was so nice when selling and collecting money but they are not available to help fix anything after damages occur by not answering their phone and Jacob lying the he would fix or get someone to fix my gutter. I have been trying to get my gutter fix by someone from Reliable for over a month. Reliable has 4 different phone numbers and each person that answers tell me a production team person (who will schedule the repairs) will call me and no one does.Service: Roof installation

lohjikman

2023-05

Beware of this company. I paid a lot more for there roof because of there so called warranty was better than everyone else’s. Well that until you need to use it. Although my roof looks great, they caused damages inside the home and then you can’t ever get ahold of them or they try to place blame to someone else even throw you show them the proof. Horribly run company. Don’t get scammed and go elsewhere!

kick flip

2023-05

Very professional company, much better experience with Reliable than any of the past contractors I’ve dealt with.Service: Roof installation

Chermaine Crooks

2023-05

Although we have not received services from this company, I encourage you to hire them. Caleb was amazing!!!!!!!!!! The walkthrough, the time, the honesty, the patience, the presentation. Just wonderful.

Shoppstar Store

2023-05

They cancelled my appointment last minute. Then when the actual appointment was scheduled, they cancelled again since the person said they can't work with us if there is an open insurance claim. I was already approved for the roof repair but they won't go through the claim to get paid. It didn't seem correct.

Jean Starkey

2023-05

I don't usually leave reviews but I had a great experience with Reliable Roofing and Retro fit. If you are thinking about going with this company I highly encourage you too! Very happy customer :)Services: Gutter installation, Roof installation

Lori Parsons

2023-05

New roof and not even 4 months later leaking and can not even get someone to respond to my phone calls They say that they are going to come out and don't show up. This has been going on for 3 weeks..

Eternal St0rm

2023-05

These guys AWESOME . They were on time worked fast and efficient excellent work and very professional. My roof looks AmazingService: Roof repair for storm & wind damage

Brayden Allen

2023-08

Beware out of state company using same name we don’t ask for any money up front call reliable roofing & sheet metal licenses with the state of tx

Brianna Romero

2023-05

One happy and satisfied customer. Highly recommend This company. They came and did the job right and in a timely manner. Very profesional company.Service: Roof damage repair

sandra farris

2023-06

Fascia boards around roof are worse than before not meeting close. Gaps between boards and instead of fixing them put putty in between.Services: Roof repair, Roof damage repair

Antonio Alvarado

2023-05

These guys are awesome. They were on time worked fast and efficient excellent work roof looks amazing thank youService: Roof damage repair

David Kelly

2023-10

We had an A+ experience with Paul and everyone at Shamrock Roofing!Service: Roof installation

Nora Olvera

2023-05

Super satisfied with the work!! Quick response, more reasonable price compared to others, will use them againServices: Roof inspection, Roof damage repair

Sandra Diles

2023-05

Very very good, took out time to go over all the materials necessary. 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Services: Gutter installation, Roof installation

Melody Williams

2023-05

Honest hardworking crew, I now have leak proof roofServices: Roof repair for storm & wind damage, Roof repair, Roof damage repair

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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