4.6 (42)
2737 S Texas 6, Houston, TX 77082
(346) 353-5446
searshomeservices.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patricia Walton
2024-04
The windows I purchased and had installed are beautiful and of excellent quality. The team communicated with me every step of the way and installation guys were professional and did a great job of cleaning up behind themselves. I would definitely recommend them for other jobs. It was a pleasure doing business with you from finance to install.
Sparky Koerner
2024-01
Very professional job from Jim and Danny.they worked well as a team and moved around the house in an organized manner installing the windows.
jams S
2024-05
Great service , fast and efficient workers , great product highly recommend
Linda Peters
2020-05
Salesman was very well informed. Projectmanager kept in touch & made sure everything wentwell. Installers were professional & skilled &made sure we were happy with each detail. Greatexperience from beginning to end.Everyone involved did a wonderful job. Very professional
Igor Ribakovs
2021-05
Two sales people came to provide an estimate. They spent almost an 1.5 hours extolling their product and company. Company would take care of my needs and president would contact me (never happened).Having already priced competitors, we eventually agreed to a price for 3 window replacements. (Note to others - do not accept their first price). Delivery stated was about 6 weeks. I was assigned a "project manager". He called after about 6 weeks and an appointment to install was set up.Installers were 2 hours late with no call to explain. Called the Project Manager and he only got back to me after installers arrived. Windows were not sized properly - too small.(Note to others - my existing windows were installed when the house was built. Window frames for new construction are different for replacement windows.) Measuring has to be accurate for replacements.Someone came out and measured again (all 3) and then the wait of an additional 6 weeks. Windows arrived and fit.Never saw the Project Manger. Never called to follow up on installation. Why is there a Project Manger.? No follow up after you sign on the dotted line by anyone.So 2 stars for the company's lack of support.5 stars for the installers. They did a great job, cleaned up after. Nothing left behind.
Fadia El ghali
2022-05
The sales representative agreed with me on changing all the ducks of the Ac in my house for both story since I had a fire in my house. but she wrote something different on the contract. I end up buying the whole AC system. After I paid she rushed me to sign the contract. Even though I kept on telling what I want. I have no idea how many ducks in my house. But it was my mistake that I trusted SEARS name. Do not work with them unless you know and ask each line in the contract. I trusted this company but they cheated, tricked me big time. Now I have to pay for another company to do the job.Service: Installation
tim thompson
2020-05
The installers were great . They know what they are doing. We have 13 Windows and 3 of them are floor to ceiling. Started at 9 and finished by 5. We are very impressed with this service by Sears .
V. Chen
2020-05
The guys are very professional and accommodate the suggestions of improvements nicely. They were very efficient and did the nice job overall. The only minor thing is that the tear of previous window is not perfectly covered (almost unnoticeable). I would give them a 4.8.
Camacho
2020-05
GREAT experience with the window replacement! Very detail oriented and professional.They did an AWESOME job!The windows look so beautiful. We will definitely recommend Sears!!Thank You!
Mark Katz
2021-05
* Extremely pleased with the work and the workers. The supervisor was very thorough in his explanations. All questions/concerns were answered timely.
Maria Chevalier
2021-05
The workers did an outstanding job in a timely manner. Excellent attention to detail and excellent cleanup afterwards.
Robert Stocks
2020-05
Windows look and work great. Only objection was when the installation was delayed because there was rain at their location when at the site for the installation it was totally clear.
Martha Artis
2022-05
Great experience. The windows are very good quality and the installation was very professional.Service: Window installation
Samuel Sang
2022-05
Excellent team from sales to installation. Couldn't have asked for better. So impressed.Service: Installation
Arthur Medina
2022-05
* The workers were very professional and courteous. They did a great job.Service: Window installation
K Miles
2021-05
* Took very little time to complete once my shower was delivered. Project cost more than I hoped to spend.
Connie Espinosa
2023-05
Excellent Service First and Respectful staff Mr. James Rice.Service: Storm window installation & replacement
Marjorie Markiewicz
2020-05
Very satisfied with finished product. Our kitchen is beautiful.
rgrwest
2020-05
Outstanding service from sale through installation Thank you!
Kristi Davis
2020-05
They don't have any time for you if all you want is to replace just one window
Marjorie Markiewicz
2020-05
Our kitchen is beautiful. Great job.
Rex Godsby
2022-05
Professional experience and very reasonable price.Service: Window installation
k Lynette mr
2021-05
Sears Home Services-A/C Heating and Repair
Carlos Hernandez
2021-05
Good jobService: Glass installation
Sandra Barron
2021-05
Clean and professional job
Monday | 6 AM-10 PM |
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Tuesday | 6 AM-10 PM |
Wednesday | 6 AM-10 PM |
Thursday | 6 AM-10 PM |
Friday | 6 AM-10 PM |
Saturday | 6 AM-10 PM |
Sunday | 6 AM-10 PM |
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