4.3 (18)
6758 Northwinds Dr, Houston, TX 77041
(800) 731-1804
stellarcommercialroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rebeca
2024-02
I didn’t get my roofing fixed or anything but someone driving a truck with your company logo purposely drove dangerously behind me. I have my infant with me and much smaller car so I’m driving safe, they were on my tail honking at me to turn into a super busy street when it wasn’t safe. This was in Fort Worth and they were leaving the twin peaks parking to make it worse. I would for sure check on your people driving like a holes with your company logo on their trucks.
Scott Cathey
2021-05
I'm on the Board of a charter school in Colorado Springs CO (RMCA), in 2016 we had a brand new school building. That summer a storm came through, and we were concerned our roof was damaged. We had 3 commercial roofers come out for a look, 2 roofers said we didn't have significant damage. Dustin at Stellar wasn't so sure we didn't have some serious underlying damage, he met the insurance adjuster on site and showed them the damage he had found. They replaced the entire roof! The install was better than our original roof, 5 years later its performed flawlessly. We are so pleased that Stellar helped us protect this wonderful asset for our students.Service: Roofing
Scott Bumgardner
2021-05
I would highly recommend Stellar Restoration for any commercial roofing needs you have. They recently worked with Huntington County Community Schools on a high school roofing project that has a little under 7 acres under roof. They worked 7 days a week to complete this project and were professional and detailed throughout the process. They did what they said they would do and unfortunately that makes them stand out in today's market. Our administration, school board, and community could not be more pleased.Service: Roofing
sherwin Koch
2021-05
Cedar Rapids, IA had a bad hail storm in the spring of 2020 and Andrew Hale from Stellar was there the next day to help us out. We ended up with 6 new roofs, 350,000 sq ft. When insurance adjusters came out, two more VPs flew up to help represent us. Couldn't say enough about the guidance and help these 3 guys supplied. They know there stuff and even knew one of the adjusters. When Stellar was installing the new roofs, Cedar Rapids had a class 4 hurricane come through, Derecho, with 145 mph winds for 45 minutes. It blew out exterior walls and leveled numerous buildings and more roof damage. I called and Andrew and VP Chris Cook were there the next day to our Catastrophic damage and set about getting everything repaired in record time. Workmanship was great and everything was done on a super timely basis with great communication with scheduling. Their bids were good and they did not raise a single bid on our final bills. We were probably one of the first companies to be back in full business in Cedar Rapids after Derecho. We later walked the new roofs with the Firestone roof rep for warranty and when Jose, Stellar manager stepped away, Rep turns to me and said these guys know what they are doing and this is some of the best work he had seen. Couldn't rate this company high enough on being on time, communicating time lines and getting things done. Andrew Hale, Chris Cook, Chris Somage and the whole company has far exceeded any expectations I could have ever expected.Service: Roofing
Faye Anderson
2021-05
After a bad hail storm and several leaks, we had 4 roofers look at our flat roof on our office building--all quoted high five figures to repair. John Guzejka with Stellar came to us, told us we had hail damage, went to our insurance company with proof and got it approved, then gave us options on how to repair. We chose overlay. Saved us massive amount of out-of-pocket money and now we don't dread rain. It was a very positive experience with a knowledgeable, patient Stellar rep.Service: Roofing
Don Gregory
2021-05
After a bad hailstorm in Odessa last year Phillip Stanford with Stellar restoration stopped in and gave us an quote on replacing the roof on our business. I couldn't be happier with the results. Stellar is a top notch professional company and did great work in a timely manner.Service: Roofing
Kerr Wardlaw (Val Verde Wool & Mohair)
2022-05
We were hit with a major hail storm and we had 40,000 square feet of roofing and skylights destroyed. I was contacted by Dustin Burnett with Stellar and over a dozen other company’s. After a thorough review and meeting with them all over a week, I chose Stellar. Stellar helped me with the Insurrance adjustment and was on scene when the adjuster made the inspection giving extra input. The roof is an incredible improvement to our buildings. New skylights, modern vents, insulation and a TPO roof has dropped the temperatures in our warehouses by about 10 degrees. We are located in the southwest Texas city of Del Río. We will have more to testify to as time marches on.Service: Roofing
Clayton Davenport
2021-05
They really have the right name! This company really is stellar! We had to wait awhile to get started, as our town was hammered by a major hail storm. Once they started our project it was done quickly. They got in, got the job done, and got out. Results were great. And the young man who signed us up for the job, Brooks Barkley, was a great rep for the company. I contacted him several times before and after the project, and he was always responsive to get me a quick answer. I regard him as a friend. I had a concern in using a company that was out of town, but if we ever have another hail storm, I will be calling Stellar Restoration.Service: Roofing
MARK HERRINGTON
2021-05
**BEYOND PLEASED**Our Port Arthur Texas Electrical Sales/Supply Warehouse lost a portion of our roof in Hurricane Delta and one of our metal walls collapsed. After numerous attempts to get multiple bids we were unable to find a reputable group to help us. We learned from one of our sister locations in Iowa that Steller could handle our project turn key using bid tools that were IDENTICAL to the insurance bid software tools. We are a material supplier to the Oil and Gas market so after a hurricane hits we work non stop for weeks on end until our customer's are up and running. This leaves us no time to prioritize on our personal building repairs. My corporate group suggested that we get three bids and select the contractor who simply bid lowest. We quickly realized however that our building is our most critical investment and going with the cheapest bid would certainly result in cutting corners which adds no value to our long term investment. We engaged Stellar and I spoke to Chad Brantley who explained that if we entered into an agreement with Stellar his group would seal our roof right away and if the claim was approved his group would perform the task turn key at no charge aside from the agreed upon insurance payment which they negotiated. Chad also explained that if the claim is not approved we owe nothing. That afternoon Chad with his Stellar Staff drove down from Dallas (4 hours away) and were on our roof tarping that day. We entered into an agreement with them and signed the contract on the spot. Our insurance provider sent their representatives to our site to meet with Steller and together they surveyed the damage. Thanks to Steller, who represented my group in these meetings, it was noted that our entire roof needed to be replaced to ensure the overall integrity of the roof. Again, Stellar represented our group in this process which gave my company the very best representation we could have. Where holes could have been patched, Stellar fought for a repair which would last long term with warranty. We realized that with Steller the question was not "how much will it cost to fix" but the real question they fought tooth and nail to clarify with the insurance group was "what is the exact scope of work to get the customer a long term warrantied repair" By doing this my group got a 1st class repair and a strict scope of work which aligned to the penny with the insurance bid software.Also while the project was underway Stellar ensured that my office staff had the names and contacts of the Steller onsite supervision so communication was spot on. The project was complete in just a few days and I am 100% certain that Stellar gave us what NONE of the other fly by night storm chasing groups could... A clearly defined scope of work with a cost that was mutually agreed upon by the insurance bid software and Stellar's. If you need someone who can patch you up, cut corners and help you pocket some insurance money for your next family vacation DO NOT SIGN AN AGREEMENT with these guys because they will complete your job and protect your investment with warranty 100% at no extra cost to you. However if you are going to pay a deductible, you will need a group like Steller in your corner unless you yourself are a roofing expert. If you get three bids and look at the cost, the guy who saved you money cut corners and its as simple as that. A big thank you to Chad and the entire Stellar group who went above and beyond from initiation to completion and follow up. When storms hit the fly by night contractors pour into town ready to take your money. Having Steller represent you with your insurance group is the only way to go. Thanks again Steller for being there!!!Mark HService: Roofing
Triston Washington
2023-06
Hugo was very professional, did work in timely matter, was respectful in the way he did things while my wife and kids were asleep. On top of it all did a great job with the work around the house
Julie Edwards
2021-05
Never imagined a company In Texas could service the needs of Jocassee Embroidery in South Carolina the way Stellar Restoration did. Professional knowledge as well as a great team came through for us!Service: Roofing
Steven Power
2020-05
Hands down the most professional restoration/roofing company I have ever dealt with. I'd almost wanna work there, but I know zero about roofing. Even less about commercial roofing. Excellent job!
DM —-MD NO LAST
2022-05
Called to Get a estimate and Lori called me back . I explained I have a small bathroom and I familar how much a job should be and was experienced with getting the job done. LORI QUOTED ME $15,000.00 which is very high for a small bathroom and that was never seeing the job. I feel bad for any one that accepts what they say over the phone with out even stepping foot in your home and looking at what work has to be done . Clearly they might have a few good reviews but those are the ones that paid through the nose for work to be done. READ MY LIPS PEOPLE THEY ARE RIP OFF . CLEARLY .I SAY THAT WITH CONFIDENCE . THEY NEVER CAME TO SEE THE JOB AND THEY NEVER STEPPED IN MY HOME TO SEE WHAT NEEDED TO BE DONE. RIP OFF BUYER BE AWARE !!!! BY THE WAY A BATHROOM THAT IS MY SIZE SHOULD NOT BE MORE THAN $9,000.00 TO GET DONE. I TOLD HER I DO BUY FIXES AND FLIPS AND SHE DID NOT LIKE THAT.DONT DO BUSINESS WITH THEM UNLESS YOU WANT TO BE RIPPED OFF
debra capps
2021-05
Very professional experience, most importantly completed all tasks on schedule. Great communication from everyone on the team especially Chad.Service: Roofing
Nathaniel Garcia
2021-05
It was amazing they are so knowledgeable and customer service is priority.
Kolby Blaine
2017-05
Great owners, great product. Highly recommend.
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