4.8 (433)
421 Schreiner St, Kerrville, TX 78028
(833) 429-0890
hollowayplumbing.net
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Judith Owen
2024-04
This company has done several jobs on my place. They arrive when they are scheduled and do a good job. I have no plans on using any other company. Edgar has been here each time. He does a great job, has a wonderful and professional attitude. When I call the office they always answer promptly and schedule me as quickly as possible. Holloway Plumbing is a great company with employees who are an asset to the company.
D&S Cox
2024-04
We called Holloway concerning water softener system. Our landlord chose a different path for this system but the plumber was very helpful and thorough in identifying our issue. Highly recommend.
Brenda Hepler
2023-12
Charles and Coy were right in the time frame of when they said they would arrIve to put in a new hot water tank. They were very diligent in their work and brought everything up to code. We have used Holloway before and really appreciate their work ethic and honesty.
Kyle Harrison
2023-12
Have used Holloway Plumbing many times over the years at our office building. Consistent on calling you back, consistent on showing up, and consistent about letting you know the cost before the job is finished. Will continue to use them for the foreseeable future. Thanks Edgar and Damon for helping us out!
Jan Salzman
2023-12
We have had work done by Holloway before. When we scheduled the appointment to give estimate for the work we needed done there was no mention of a $69.00 fee. All they did was remove a disc from the tub faucet. Won't be doing business here any longer. They lost our business over a $69 fee when they could have gotten at least 2 more jobs from us and 2 bathrooms my son was going to have done this January.Update: After my original post I was contacted by the owner, Damon Lewis. He contacted me directly and took every step to reimburse me for the charge and provided such a professional and caring letter describing his company's mission and apologized for miscommunication of the fee, etc. It means so.much he would take the time to personally contact me and make things right. Thank you for reinstating my belief and trust in your company.
Carlye Wilkins
2024-04
We live in Bandera which is not exactly nearby for Holloway .. but anytime we call for service they are here for us ASAP. The guys are always helpful, explain everything, and respectful of this older lady.
Alexis De Sela
2023-09
I've been a Holloway customer for years, and there's a good reason for that: they are outstanding! From Sandy making sure my service call was going to happen (had a water pump go out on the weekend), to Tobias' response and professionalism, they took care of the issue. I am happy with their work and highly recommend them.
Richard Nelson
2023-11
We have used Holloway numerious times before and always excellent service. This time it was for an emergency outside repair. The techs showed up very fast and did a quality repair. Grat to have an excellent company in our area. Thank you.
Christine Whitmarsh
2023-10
We discovered a leak under our sink on the day we were expecting visitors. I called Holloway Plumbing and they sent our a plumber right away. Charles at Holloway Plumbing is a super hero! He explained the repairs needed and completed the project before company arrived. I would definitely use this company again.
Linda Hare
2023-05
Working with Holloway Plumbing was such a good experience. They were able to schedule an appointment quickly for us. The technician was prompt, friendly, respectful, and professional. He explained all the details of his inspection thoroughly, and completed his work quickly. The service was reasonably priced, I would definitely use this company again.Service: Plumbing leak detection
David Hensarling
2023-10
Jeffrey and Edgar I think was his name were very professional, respectful, informative and friendly.Edgar explained each process as he went along. When the job was completed they cleaned up after themselves and doubled checked their work. I was very pleased with how they fixed the problem and got me back up and running.I would highly recommend Holloway Plumbing and these two young men.Thank you.David Hensarling
kristie keese
2021-05
We had a break in our water line in the foundation and had visions of jackhammers and bathroom destruction. James and Cody assured us that wouldn't happen. They were here the whole day to complete the repair and only made one small hole in the sheetrock in a hall closet. They took the time to isolate the problem and resolve it with almost no damage. We couldn't be more pleased!
Justin Furr
2023-05
The technician, Edgar, was extremely professional and very polite and understanding. He took the time to really explain what caused the plumbing issue and his steps to resolve it. For this being an emergency after-hours call, I was very satisfied with the service and would definitely recommend this company!Services: Plumbing leak detection, Plumbing pipe repair
Biff Belew
2024-01
Had an issue with our shower. They had to order parts from Germany to fix. The first time, they forgot and we had to remind them, the second time, they ordered the wrong part, and the third time they got it right and shower is now working. Took about two months to do all of this.
Donna Magee
2023-10
Grateful for the professionalism of Holloway's team--they identified a problem when performing an annual check of my plumbing system. They replaced the product that day and provided a quick response to my concerns--all was taken care of in a manner that exceeded my expectations.Service: Water heater installation
Ilana Callahan
2023-06
Holloway Plumbing is awesome. Very professional and knowledgeable. They replaced our sewer lines and connected our RV Park to the city sewer. They have repaired water leaks and installed new water heaters. We will use them again in the future! Thank you Damon Lewis for the wonderful work that your team completed at By the River Campground.Services: Water heater installation, Outdoor plumbing system repair, Sewer repair, Plumbing leak repair
Greg Lewis
2023-09
Edgar arrived Sunday and worked for several hours trying to correct the issue. Unfortunately due to the age of the home there was no outside trap to clear the blockage. Came back the next morning and installed an outside trap that did the trick. Great service and communication throughout the processServices: Drain cleaning, Sewer cleaning, Outdoor plumbing system repair
Elaine Hardy
2023-06
The team you sent to my home were wonderful! Polite, courteous, explained everything in great detail and they replaced the broken part with something of better quality. Should the need arise, I will use Holloway Plumbing again, and I will recommend them!Services: Plumbing leak detection, Plumbing pipe repair, Outdoor plumbing system repair
Desirae Vinson
2023-09
This company is so great, they go above and beyond to make sure that everything is done correctly. I am so pleased with their professionalism, promptness and dedication to the job on whatever is thrown their way. They have done numerous jobs for me and it was all taken care of. I highly recommend them for any of your plumbing projects.Services: Water heater repair, Faucet installation
Billy Nabours
2024-02
Charles recently worked tirelessly on a problem line we had been dealing with for a couple of days....He represented the overall professionalism that is Holloway Plumbing
Laura Greenwood
2023-09
So glad we called. We thought our water heater only needed the pilot relighted (it’s difficult to get to in the attic), instead the attached piping leading outside became broken and was detached. This could have been dangerous- thank goodness the pilot light went out and we called them.
Don Duncan
2020-05
Courtney, with whom I scheduled this appointment was very personable and communicated with us well. Scott and his helper arrived on time as scheduled. They had the installation completed in a couple of hours and cleaned the work area very well when they were finished. I can’t comment on the value of the water heater yet, particularly since the AO Smith water heater they removed was only 4 1/2 years old. Hopefully this AO Smith will last a little longer. On the bright side we can shower in the house tonight rather than walking out to the barn to shower in the motorhome. Thanks for a job well done.Follow-up: Today we were doing laundry and I noticed the drain pan under the hot water heater was leaking water out the drain pipe. Further check and I found about 1/2” water in the drain pan. Called Courtney with the bad news. She redirected Scott to our house after he finished a job he was on. They arrived within an hour of the call, found the leak and repaired it. For the record, the leak had nothing to do with the installation Scott did yesterday. The leak actually came from cold water inlet pipe that is installed by the factory. So, while our luck with AO Smith isn’t great, Holloway Plumbing has done a superb job of taking care of us.
David Herbig
2023-08
Tobias used the jetting service to remove built up grease from our kitchen drain pipe. Seems to have fixe the problem and now our drain is now working good. Tobias is friendly and knowledgeable and thoroughly explained what he was doing. Much appreciated!Service: Drain cleaning
rick rangel
2023-05
Holloway had been recommended by a friend. Since word of mouth is often one of the best measures, I went with them.They were friendly and professional on the phone as well as at my house. I thought they provided excellent service at s fair price.Service: Plumbing pipe repair
Mindy Supak
2023-05
Had issue with gas line in an apartment. They were very professional and responsive. Repairs were made promptly and safely and completely. Really appreciated the up front pricing estimate. I highly recommend Holloway Plumbing. I will definitely use them again for my rental properties.
Don Hogan
2023-06
Charles and Jeffrey replaced our gas water heater after normal business hours. Both were very professional in their work and attitude, job completed in a timely manner, extremely satisfied with Holloway Plumbing.Service: Water heater installation
christina Alvarado
2024-01
Holloway plumbing did a excellent job!!! Would recommend them to my friends and coworkers.
james k (Koehler4Hire)
2023-05
Had a really nasty grease clog in my place and the original Plumbing not the best. I called my friends at Holloway plumbing and within one day Not only was my clog cleared they completely redid the underneath of my sink as well to ensure the issue wouldn't happen again. I had Scott who is an asset to this company as well as his assistant who was extremely knowledgeable and professional as well. I would highly recommend this company for all your plumbing needs.Service: Drain cleaning
Sara Ahearn
2022-05
These folks are AWESOME! They have been fast and efficient since the day we called asking for a bid.Their technicians are wonderful, their office staff is wonderful, their management is spot on. We are working on a new build right now and it really stands out when any part of the process is stress-free. Holloway has been a shining star during this build. Highly recommend them.Oh! And their prices are fantastic!May 2021 update- these folks are awesome as always. We had a kitchen faucet malfunction and a leak in the tub drain and they fixed both quickly and efficiently. Very polite, and professional. There was about a ten day wait, but they are worth waiting for.Service: Faucet repair
Randall Tucker
2023-11
Edgar and Noah installed a new Kitchen Aid dishwasher for us.It took quite awhile to get it in, but this was no fault of theirs. The unit came with the wrong instruction manual, one of the hose clamps would not keep the water hose in place, and it had a lot of insulation to deal with also. They both remained calm and professional, worked together to figure out the issues, and then corrected them. Edgar opted to put a different clamp on the hose which worked great. They left the kitchen clean and all in place.Holloway has installed a sink, hot water heater, a water treatment unit and now a dishwasher. We feel comfortable calling them our "Plumbers".Randy and Linda TuckerKerrvilleService: Water heater installation
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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