CWS Services

Rita Paesano

2024-04

Jonathan from CWS was amazing. Ive had problems with my AC unit since my house was built in 2019. Ive had 3 other companies come out and look, including the builder, with no results. Jonathan came out, diagnosed the problem, and it was fixed within a week. Highly recommend them if you need service!

Bryan Teague

2024-01

Called the day after Thanksgiving to have someone come out on a follow-up . Darrell was professional and courteous. Gave me a quick "refresher" on things I can do/check myself in the future when he was done. So far, happy with the service I've received from CWS.

John Escobedo

2024-03

Awesome experience!! Very friendly, knowlegable and professional crew that came out to fix my heater. I would definitely recommend and will continue to use them as my hvac and electrical contractor.

David Perry

2021-05

CWS Services responded promptly to our request to have one of our garage circuit breakers replaces after a particularly strong thunderstorm. Having had experienced less than timely work from another electrician in the area for some different work, we were prepared to have to wait up to a week after talking to the receptionist. I got a call from Juan in minutes who asked if the next day in the morning was fine, and of course it was! Juan and Chris arrived at our property in Copperas Cove and quickly replaced the circuit breaker in the garage that provided power to our pool and pergola patio lighting. They checked the GFCIs for both the pool and pergola lighting and replaced those since they had burned out, very apparent to even me when they did not reset properly. The GFCI for the pool lighting required some drilling out of a rusted machine screw, all during less than optimal conditions (it was raining!). Finally, they identified and replaced a burned out GFCI at the pergola and replaced it, but they also brought to my attention the incorrect and dangerous rewiring the previous owner must have done that bypassed the faulty GFCI and had another outlet directly wired, potentially lethal to any of us plugging something in while wet from the pool. Juan and Chris also pointed out some incorrect installation by the previous owner of some electrical outlets that can defer to another day, but definitely have my attention for replacement.Juan and Chris got all of this done, much of it in the rain, in about n hour. The service charge was more than reasonable as was the parts and direct labor. We cannot speak more highly of or recommend more the superb and timely service from CWS by Juan and Chris!

Tim Turtainen

2024-01

Have had nothing but good experiences with SWC. This time Darrell did an outstanding job. Very professional, which I expected after other times have SWC techs service my systems. Kudos also go out to Aaron for his work ethic

Billy Taylor

2023-10

Called CWS yesterday due to my AC not cooling and they got me scheduled for today. The tech named Cody is one of the best techs I have ever met. He was on time knowledgeable and he just kicks butt. He will be back out tomorrow to do the repair work. I will refer Cody and this entire company for AC work. Thank you CWS.

Marita Padgett

2019-05

It's taken me a year to write this review, but I wanted to make sure that people know what an awesome job these guys do! Last summer, I had Juan come out and install a pendant light above my kitchen sink, and asked him to re-route some switches and plugs so that the switch was in a convenient place - he did such a great job, and even put in an outlet with 4 plugs plus two USB ports for charging our phones!! I get compliments all the time about the light, and they always ask who I had put it in - CWS of course! Juan also fixed our dining room switches (there was an extra switch for some reason) and installed a dimmer, so now we can have romantic dinners at home, lol! You can't go wrong using these guys, they go the extra mile and are very good at what they do. Thanks again Juan!!

james mosher

2023-08

Great experience with CWS. John installed an evaporator coil at our home. We are extremely happy with the quality of service we received and the cost for installation was very affordable. John is easy to work with and was able to answer all all questions. He was knowledgeable, professional and polite. 5 stars out of 5.

Susan Law

2023-09

I don't write many reviews but I have to give kudos to Jonathan and his partner. They were such life savers when they responded to my call that my thermostat wouldn't go below 88 degrees during this week's extreme heat conditions. Jonathan explained the problem in detail and what needed to be done to fix it. And within the hour my air conditioner was functioning better than ever. I have to say I was pleasantly surprised how knowledgeable Jonathan was about his profession and the advice he gave me to prevent future problems. Great rates too. Strongly recommend CWS Services.Services: A/C system maintenance, A/C system repair

Sheryl Remick

2023-05

Thank you Tim and Scotty for doing a fantastic job installing my beautiful new light fixtures! Highly recommend CWS Services for all your electrical and HVAC service needs.

Rico Ferrer

2023-10

Called CWS and scheduled an appointment and Brandi was amazing in assisting me with that process!... I was excited cause the quality of service during the scheduling process was impeccable and i also saw someone on a different company's reviews recommend these guys! ...... UNFORTUNATELY!!!..... I was so disappointed when the time came for my appointment which was at 2pm!...I waited till about 2:45pm to call and check on things cause I know sometimes things happen!.... I was told that the electrician was still at the previous appointment so I had to cancel my appointment!.... i decidedto called back to see if they could possibly send someone else to do the work due to the fact that i closed my barbershop for this appointment....I was told that wasn't possible and the effort put into remedying the situation was none existent!...... I closed my barbershop and canceled appointments for my scheduled appointment with these guys so not only did I not get the work done that i needed done I also lost money in the process for no reason!... the nonchalant attitude and lack of care also was not appreciated! It's so unfortunate but I can't recommend this company!😔

Amyntor Tactical

2021-05

Wife called CWS on Monday, scheduled an appointment for Tuesday at 2pm. 1. They showed up several minutes early which is FREAK'N AWESOME!! 2. Juan installed a ceiling fan and took him literally no time at all. 3. Chris quickly diagnosed the outlet issue and replaced the outlet then showed me that each outlet in the room worked.Now comes the exterior lights...the first diagnosis was the outlets were bad so Chris and Juan replaced with exterior lights with updated LEDs that REALLY improved the lighting and look of the house. They were one light short so they called Zak (I apologize if I spelled your name wrong) who arrived very quickly. The three installed the lights but still no power. Turns out, when I installed the outdoor RIng flood lights I DISCONNECTED the exterior lighting. Nevertheless, when all said and done, Juan , Chris and Zak were professional, expedient and thorough. Thank you guys so much for your work and fixing my mistake.LOVE the way the new lights look on the house!! Thank you guys so much!Services: Installation, Outdoor lighting installation

Butler

2023-06

We had a new unit installed. John was very flexible about working us into his schedule. He let us know that we did not need to replace our duct, which another company had told us that a new system would destroy because of added air pressure. John let us know that this was not true, our duct system was strong. He also let us know we should have a system with a heat pump to save on our electric bill. When John and Steve came to install the new unit, they were on time, professional and completed the job in the day.Service: Install AC

rob47fleet liner

2023-09

This company is my go to people. Affordable and quick to respond.Every time i need them, the techs are very professional , courteous, and knowledgeable on their job, and dont mind explaining what was goin on. Cody was very professional and knows his stuff. Lady I talk to on the phone, same thing, very nice and professional. Thank you CWS services for making business easy..Services: HVAC system maintenance, A/C system maintenance

Robert Pasley

2023-12

The best company to use and very affordable. They did amazing work and very professional. Stand-up company. Would recommend to everyone.

Megan Endrulat

2023-06

John was cordial, professional and very nice! He answered all my questions even after he left the sight! He also has quick response time and very clean after leaving no trace of work done on the hvac! He is extremely knowledgeable; I truly appreciate all the work he and his partner did! Please give him a call you won't be sorry you did!Services: A/C system repair, Heating system installation, Repair HVAC, Thermostat installation

Daniel Garcia

2023-05

Matt & Rod came over on time and diagnosed my kitchen switches right away. They found the issue and explained to me what was going on then quickly made the necessary repairs. I'm very grateful for CWS and their staff. I highly recommend them and look to do more business with them in the near future. Thank you!

Felix Rubert

2022-05

I called CWS for a lighting problem at my office. The appointment was set for 5 days from the call, but the nice lady did mention if the techs had a cancellation or an opening before then, the tech would call me. Well, they called 2 days later and came in to look at my problem. I think it was Scott and Tim that came out. The guys were very professional and eay to talk to. Knowledgeable and ready to go. They quickly found the issues and fixed me right up. And, cleaned up their work areas, too. Definitely recommend them and will call again. Thank you, CWS!

S R

2023-05

Had a new HVAC installed by Jonathan Smith...absolutely fabulous work, I couldn't be more pleased. Jonathan was courteous, professional, and his experience showed with the exceptional quality of the job. Will ask for him by name if I need any work done in the future.I received quotes from four companies in the area, and CWS' prices are competitive. Plus they have quality technicians like Jonathan. If you are in need of HVAC services give them a call.

Matthew Easter

2022-05

10/10 Recommend. Zach and Matt came by this morning and quickly fixed the electrical issue for a very fair price. Ashley (who answered my call to schedule service) was very understanding of my situation, very polite and professional. Overall, I am more than pleased with my services through CWS, and would/will call them in the future. Keep up the great work.

Will B

2021-05

I needed to add an outlet to the exterior of my house and another one in the garage. I looked through Google to find a dependable business. I read the reviews for CWS and was happy with what I saw. I called CWS and was given a reasonable quote, I was quickly and easily booked for an appointment.On the day of the appointment, Juan and his assistant showed up on time. I showed them what I needed and they promptly began work. They finished the installs quicker than I expected and left the areas clean. They were very courteous and professional throughout the whole exchange. I highly recommend their services and will definitely use them again.Service: Installation

Stephen Lester

2023-06

Cody was polite, professional, and diligent in his work. He was able to get my unit up and running in less than a couple hours. Did an amazing job at explaining ways to keep the system up and running and tips to help maintain the system. I would recommend him 1000% to anyone looking to have their HVAC worked on. Because of him I will continue using this company or all my HVAC needs.Services: HVAC system maintenance, A/C system maintenance

Esmeralda Young

2022-05

I can not compliment them enough for the work they've done for me. I had Juan do some work for me at a home in Killeen and he did such a wonderful job explaining things and being so efficient while at the same time be productive and professional. I had another home in a different city almost an hr away and called to make an appointment to use him again. He came out with Chris and let me say they will be my electric company if I ever need anything. They came in and what was a 3 hr job turned into a 1 hr job. At the same time educating me what to look for and adding more jobs to the list that I didn't even specify for during initial call. They were so polite and efficient. They never stopped. Asking if I needed anything else. Love them and definitely recommend them!!Services: Installation, Light fixture installation, Electrical panel replacement or upgrading

Christina Morris

2023-05

Mat and Tim came over to fix some ceiling fans that were "wonky" and they are exactly what I needed. They were fast, efficient, professional, and e planned everything. Awesome w9rkers. Will definitely be using CWS Services again.

Shirley Newell

2023-08

CWS put in heating and AC in the 4 plex apartments that I share with 2 other seniors beside myself. This was done last year. They left a lot of big boxes, hoses and other things in the backyard of a 60 year old that is in a wheelchair. I have asked Willie, even showed him the pictures I took,and other numerous employees to please come get this mess removed. I can't mow our backyard because of the mess. The boxes now are falling apart and have made a mess. I am 70 years old and should not have to deal with their mess. I will never recommend this company to anyone.

John Little

2023-05

Scheduled them 2 weeks in advance to fix the lighting on the top floor of an apartment complex. Charged $100 and left. I'm not sure he did anything. I was never told they didnt schedule enough time and the issue wasnt even diagnosed, let alone fixed. When i called about rescheduling, they said 3 weeks and they would schedule more time.... no thanks!! Had an Austin company fix it the next day in about an hour. 2nd star... one of the ladies there is nice.

Ana Jusino

2023-05

I had Scotty and Tim, they came early to help with my outlets! Real great people! They worked super quick and were able to find the issue as well as fix other ones that I wasn't aware of! Would definitely recommend to others to use for their electrical needs!

Tami Edwards

2023-05

This is the second time I've had to call CWS the 2 gentlemen that came are very professional and easy to talk with if I ever need anything done again those 2 will be who I ask for. Because they go above and beyond with finding out the problem, and they fix it. Once again they're very friendly and do the job right the first time. Thank you for having such good well mannered employees.

Marisol Solis

2022-05

I am so happy with this Company ! Quick efficient and didn't cost me a arm and leg. I literally called them today and within minutes they had their employees Juan and Chris come out. These two gentlemen were very professional and also let me know what the problem was with my outlets and how they planned on fixing it. I especially liked the fact they already had the part they needed to fix inside their work truck and i didn't have to wait a few days for it to come in. Great Customer service and I'd defiantly recommend them.

Michael Acierno

2023-05

I called CWS because my heater wasn't coming on and they just installed the entire unit outside and inside (AC & Heater), well Jonathon showed up within minutes and had it up and running. Enough said, he corrected everything and explained everything. He was very professional in his actions and speaking. He was super great.Service: Heating system repair