Bricks & Tile International

John Keiser

2023-05

Terrible customer service and lack of knowledge in providing customers with detailed specifications on their products . I tried for two days trying to contact my sales representative at this location, after repeatedly leaving messages to please return my calls and sending emails, which neither were initially answered, I finally had to speak with a manager regarding the lack of attention and service I was experiencing. He, thereafter, assisted me by having the sales representative return my email with some of the information I was asking about, but was left with more questions than answers regarding the engineered wood flooring I was interested in. And, once again, little to no answers or response to my second set of questions. I would be very hesitant in making a purchase at this place of business, because the service leads me to doubt the quality of the product being purchased. I am hoping that the service will improve as I make a third attempt, otherwise I will definitely take my business elsewhere.

Jesus Martinez

2023-08

In person service is good if you avoid the two guys desk in front of the door. Terrible help over the phone.

Karina Rodriguez

2023-05

Excellent customer service. I came from Portland TX looking for tile. Rafael was very helpful and got my order in. Was there probably 30 min and left with my tile pieces. Thanks so much!

Reyes Family Dental

2023-10

Always helpful with our tile, countertop, and roofing needs. Wouldn't go anywhere else!

Alejandro Rodriguez

2016-05

I got great help from Mr. Macias, with true professionalism and attention to detail he helped us select our Tile and provided a competitive pricing solution to fit our budget, a wide selection of materials I will highly recommend Bricks & Tile International and look for Mr Macias he is like few Sales Reps you can find in Laredo.

Petra B

2022-05

Great customer service, competitive prices, location is in the city, and large selection of products.

jose gonzalez

2021-05

Good place for truck drivers to deliver friendly staff , a little tight yard but its all good, in and out in 1 hour

Ramiro Ramos jr

2021-05

Customer Service was outstanding.

Robert Hernandez

2020-05

Awesome sales staff!

LILIAN R

2020-05

Great place and friendly staff

Tiburcio Rodriguez

2021-05

Always good service

Jose Gonzalez

2024-04

Does anyone know the route to get here to unload by truck?

LMZ

2023-05

The man who served me was very sarcastic. THANK YOU FOR LETTING ME KNOW NOT TO USE YOUR SERVICE AGAIN.

Yadira Ruiz

2020-05

Delay in delivery of material, when making the purchase they told me “theTruck arrives very early and they are very punctual “yyyyy no, now they say it always happens like this, things happen.... result: lost day and lost money!!!

Juan Carrillo

2022-05

It is the best place in Laredo...you find all kinds of tiles and quarries. I thought it was very good. Another day I calmly saw the entire glass floor. I loved it.

Fidel Lpz

2018-05

Excellent service and variety of materials

Miguel Angel Garcia

2017-05

For their attention to contractors and excellent prices