M & M Water Well LLC

4.5 (26)

103 S Madison St, Madisonville, TX 77864
(936) 348-4013
mmwaterwell.com

Claimed
Well drilling contractor

Reviews

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Russell Janzen

2023-10

I Highly recommend M & M. I was promptly met by Will to give me a quote. My 200 ft well was promptly drilled, on time, everything works perfectly. Great people to work with.Service: Well installation

Joshua Wilson

2023-05

Great people to deal with. First visit was to troubleshoot and diagnose my well issue. Ended up needing a new pump. The second visit to replace my pump was scheduled within 24 hours and the crew had all repairs complete before they left. I would highly recommend this outfit!

Performance Custom Homes

2020-05

When I first contacted this company I felt I would be taken well care of. Being a contractor myself for over 42 years I know how important doing a good job is. Even more so I know how important your customer is and their satisfaction. As you can see in the two pictures enclosed they did not even put everything back. On the right side where the wires are all exposed and the side of the box is open they didn't even put the conduit elbow back to protect the wires and the box for moisture. The other elbow in the second picture is laying on the ground not two feet from the tank. In addition the tank that was replaced was not plumb. When I spoke to Ken Starr and told him of the shoddy work he immediately got defensive and came up with every excuse in the world. When I sent him this picture he told me that the reason they didn't put the other elbow on was that it was better for the well and that was common practice. Then he began to tell me over and over that they didn't charge me that much in the first place. My response was if it was $100 for a bad job how much was it for a good job. He assured me they would be out to fix it and make it right. That's been a couple of weeks now and nobody has called or come out. When I mentioned this in the local cafe where everybody goes for breakfast and lunch no one I spoke with had anything good to say about the company. A couple in the cafe overheard my conversation and got up and came over to my table to tell me their story which was much worse than mine. The bottom line is buyer beware because these people just don't care. The only reason I gave them one star was because it wouldn't allow me to give them -0- STARS.

william cleveland

2024-02

I don't reccomend anyone using this company. This company is only in it for the money. They treat their workers like dirt, while rushing for the job to get finished.

Anthony Ray

2023-09

Bad experience, they came out for a $200 service call. Had to call them back the next day, due to a leak created by them. I was told that someone would contact me, to troubleshoot my well issue. Going on 5 months, and I have not heard from anyone.Update: Thank you for your service recovery. I appreciate your follow-up and willingness to better my experience. Look forward to doing business with you in the future.

Chris Sandoval

2023-05

Quick response sending Tech (Billy Cleveland) to our residence. Billy quickly diagnosed the problem and thoroughly checked the well and pump. He explained everything through the process and displayed a tremendous knowledge base that he was more than willing to share. Great work by M & M Well Services. I would highly recommend to anyone needing Well service.Service: Pump repairs & installation

Rob and Meg Hocking Talley

2023-09

We had a wonderful experience with them drilling our water well.Services: Pump installation, Well installation

Kirk Minter

2020-05

Some of the worst service I have ever received. They were very nice in the beginning. They were supposed to change out the tank on my well with a new tank I already had. It was one of the worst jobs I've ever seen. When I called to complain about the work they did I was talked down to like a mangy dog. Then when I sent pics of the job they started backing up and said they would be out to fix it. Now I'm getting it taken care of with someone else because I haven't heard from them in weeks. Flip not fo business with these people!

Christopher Smith

2021-05

I've been using M & M for 3 or 4 years now. One new well install and they have serviced another property. Next day new pump install and later added the storage tank. Could not be happier with the quality of work, cost, warranty and professionalism.

6 Apples

2021-05

These guys were fantastic! Our tank started leaking at 7 pm during the whole COVID-19 pandemic... one quick call to Jim and he was here by 8pm and troubleshot the problem. We ended up needing a new tank due to corrosion. Jim was at our property bright and early the next morning to install so we didn’t have to go without water. Fabulous customer service and timeliness!! Great to have a company like this close to our home in Bedias!!

Steve Schneider

2023-05

Great response on the weekend. They were very responsive and working on my well within the hour of my call. Hour and a half later my well was back working better than before. Thanks Bynum... Job well done...,

Jonathan Shultz, D.C.

2020-05

Ken and Heath are lifesavers. They came out immediately, assessed the problem (precisely, we leaned when they pulled the pump), and gave us some options to have our equipment set up correctly to save us problems down the road. They encouraged me to observe them work, explained everything they were doing so I’d know a bit more about the well in the future, we kind to my curious kids, got the job done quickly, and for less than they originally estimated. If you are having trouble with your well, these guys are who you want to call. They are the REAL DEAL 👍🏻💪🏻

Deb Mast

2023-05

Our well water system went down on a Saturday. They came within an hour of calling. The guys were very friendly, helpful and got us running again.

melissa lyons

2023-09

A pleasure to work with on every level!!Quick, knowledgeable, reasonable prices.Great company and service!

Tom McWhorter

2021-05

Awesome customer service. I don't usually leave reviews for anything, but I was so impressed with the work and timeliness of service. I would absolutely recommend M&M to anyone with well issues.

Cici Picazo

2023-05

Great People, Great Service always!!!!! Called with no water at 6 pm, fixed next morning by 9. Thank you!!!!!Service: Pump repairs & installation

Jennifer Tamlin

2021-05

Quick response awesome customer service and had me up and going in minutes very knowledgeable and prepared .. they are now our go to guys for any of our well service I could not be more pleased

brandon Ramsey

2021-05

These guys are great, very knowledgable and are in business to help people. I definitly recommend.

Eddie Wells

2020-05

Great guys and service !

Richard Felton

2019-05

Speedy, affordable, and friendly.

theresa crowder

2022-05

Great experience

Opening Hours

Monday 7:30 AM-7:30 PM
Tuesday 7:30 AM-7:30 PM
Wednesday 7:30 AM-7:30 PM
Thursday 7:30 AM-7:30 PM
Friday 7:30 AM-7:30 PM
Saturday 7:30 AM-7:30 PM
Sunday 7:30 AM-7:30 PM

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