Action Air Plumbing & Septic of Midland

Wayne Martin

2024-02

These guys are super good, we have had multiple leaks at our facility and they’ve been working on all the different issues we have been having. Thanks for the help guys.

Terry Corbell

2024-03

Repair specialist arrived and made a inspection of the problem we had. Seeing what needed to be done, they got there tools and parts needed and got the job done. We have used Action Air and Plumbing several times with our home warranty, we always request them and get them. They have replaced our hot water heater, bathroom facets, bathtub facets, and they tracked down a under the foundation of my home leak also. No one is perfect, but I have found no plumbing service that is consistently better than this one.

Mrs. Arthur

2024-02

Our hot water heater went out. Yes we could have put a new one in ourselves, but this was so much more convenient. Price wasn’t too crazy, and they were in and out in about a hour or so.

Donna Johnson

2023-08

Action Air is a prompt and very professional business. The technicians are very helpful, respectful, kind, and will answer your questions.They are also patient.I also want to give a shout to them sending a tech out to check out a leak that I thought was caused by them. It wasn't it was a problem with another appliance that they hadn't repaired. The tech checked it out, found the problem. He allowed me to contact the person responsible without charging me.Which is a first. Thank you Action Air.Service: A/C system maintenance

Elizabeth Licht

2023-08

The day after moving into my house, I had to call Action Air for my malfunctioning carbon monoxide detectors. The fire dept suggested calling a plumber to check my heater out. My husband found this company and Jake came out super fast.I also a was having some drainage issues so I asked him to look at that as well.Jake had to come out 3 times in four days. He was very polite and friendly every time. And we had another man from the company check out the heater unit. All was fine with that thankfully.My kitchen sink was backing up and Jake got that fixed up for me and it’s worked fine since.It was a very good experience overall and I was impressed with timing and friendliness the most.Services: Heating system repair, Plumbing pipe repair

Roberta Poynter

2023-09

Serviceman was very efficient. I had asked for AC maintenance. He discovered a problem with my unit. He explained what the problem was. He left and gave me the cost for the replacement part. I agreed and told him I wanted him to replace the part. My AC has been cooling efficiently since. My house is staying cool at around 75°-77° even in this triple digit heat.I am very pleased with Action Service.Services: A/C system repair, Repair HVAC

Isaac Hernandez

2023-07

Sought out and went with Action Air for my toilet repair needs. Sam took really good care of us. From sharing his expertise and knowledge, taking care of the need at hand, being professional all the way down to being easy going. Sam is the best and Action Air is the way to go! I’d like to take some time to thank their customer service and their receptionist Kim was very nice, patient, understanding and helpful. All around great experience! Thank you Action AirService: Toilet repair

Tami Gillean

2023-05

I called early and was able to receive same day service for a very fair price. None of the other companies in town were able to come. The phone staff was friendly and our technician, Thadius, was professional, on-time, and knowledgeable. Repairs were quickly made. We are thankful for such great service.Service: Plumbing leak repair

Stacy

2023-09

Action Air is great! Over the years we’ve used their yearly maintenance program, called them for repairs & have been referred to them thru our home warranty. Everyone we’ve dealt with has been kind & efficient. I recommend them!

Chuck Neely

2023-08

I had the good fortune of having Action Air recommended to me and was serviced by the owner, Terry himself. The service was timely and professional in every respect and I recommend Action to anyone who appreciates good service at a fare and equitable price.Charles "Chuck" NeelyService: A/C system repair

Mitch Welsch

2023-11

Amazing service, extremely polite. Everything was done in a timely, cost effective and clean manor. Highly suggest calling them for your plumbing needs.Services: Toilet repair, Shower installation, Installation, Plumbing pipe repair, Plumbing leak repair

Michael Mcculloch

2023-08

We have had trouble with our HAVAC for three years. We have called another company multiple times, but had no resolution. I called Action for a second opinion. Terry diagnosed the problem in less than 30 minutes. We are now comfortable in our home for the first time in three years. Because of our satisfaction with the service and cost, we bought a second system.Service: Install AC

Linda Lyle

2023-08

We had several projects done by Sam at Action air and we absolutely love everything they did, including on what pot filler and water filter systems to use. Always a pleasure to get work done with Sam.Service: Faucet installation

Chali Patterson

2023-08

We have used Action Air for years! The entire staff is knowledgable, always fair, and very personable. They are the most trustworthy company we have ever used in the Midland/Odessa area.

TYLER WELLBORN

2023-08

I had a slab leak, located in my garage. I called made an appointment, and they showed up when they said they would. Sam, was able to located and fix the leak without having to tear out too much of the slab. They repaired the leak and the slab in the same day. Highly recommended!Services: Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair

Barry Johnson

2023-05

I called Action Air & Plumbing to make a repair to an outside hose bib. The tech took maybe 30 seconds to look at the damaged pipe and quoted $500 to $600 dollars. I called one of their competitors and they quoted me half the cost. Then Action Air & Plumbing tried charging me $125 for coming out. If you feel like paying double and using a company with NO customer service then they are your company!Service: Plumbing pipe repair

Alberto Quinonez

2023-07

Albert was the best technician i have ever hade work on my hvac system!!!!!The best company in town in my opinion just based on alberts performance. If you have any hvac issues request albert he is the best of the best!!!!Service: A/C system repair

John Stewart

2023-09

Had a cooling issue on a unit and they came out and assessed the issue quickly! Had me up and cooled off in no time!! Thanks again Action Air!!Service: A/C system repair

Jasmine Bordayo

2023-08

These guys were the absolute best! I received constant contact from them and full transparency as well as impeccable customer service. Nobody in town can beat them. :)Service: Water heater installation

Leonard Lippy

2023-11

Valerie was a blessing to me . The service text was caring and helpful.Service: A/C system maintenance

Joe

2022-05

I love this place. Since I started working here. The people I have come to know are priceless. We are one big family. The owner Terry and everyone else made me feel right at home. So for all your plumbing, hvac and septic needs, give us a call.It's been a year and some months since I started. I still feel the same way

Callum Hurst

2020-05

We had an issue with our kitchen plumbing that we couldn't fix ourselves. They got us set up with an immediate appointment, fixed the issue fast, and the price was good. Will definitely use them again in the future.

Marta Johnson

2023-05

Very friendly and neat. Was able to fix the problem quickly, that another company failed to do the day before. I will definitely call them againService: Drain cleaning

James Forrester

2014-05

Do NOT go with this company, they will tell you one thing and do another. They rip you off!We paid 150 to put in an access hole to our roof, I verified with the front desk person and the technician David what they were doing. We were told the would cut a hole box it off, frame it and then lay a piece of drywall in the cutout to close the hole. What we got instead is a piece of drywall laying up there leaving a gap of 1/4- 1/2 down the side creating a draft into and from my attic. When they put this in, I expressed great concern of this because it's my baby's room. David said it wouldn't be an issue and it would be completely covered.When the owner called me regarding my complaint it was nothing but sorry and lame excuses.We were told we were being charged 100 for a lift (I verified what this was, the front desk lady said a piece of machine to lift the furnace, their tech David also verified this.) They never used this, instead bringing out a second person to help with the entire job and then saying it was his pay. Why is that not labor? which was covered by my insurance?Avoid them at all cost!

Dawn Abbott

2023-08

Showed up and helped with air conditioning. Very professional and quick service with reasonable prices.Service: A/C system maintenance

joel ramirez

2023-08

Action air did a great job on my A/C inspection, was on time and explained everything, great value.

Jason S

2015-05

They installed a hot water heater that lasted 3 years. It was "under warranty" for $300 to change it out. A job that takes 30 minutes. Their products are the cheapest they can find and the customer service is terrible. This place is a joke. I wont ever use them for anything ever again.

Dave waits

2023-11

Replaced water heater. Gave some tips on maintaining the new one.

Robin Michelle Voiles

2019-05

They do not show up as promised & order parts without bothering to ask when they might show up. The woman who answers the phone is extremely rude, unprofessional, & defensive. It should be noted that this is to repair a repair that they botched earlier & all I get is lip & excuses. I am 60 years old with serious health issues & have been without heat for 48+ hours. Do not hire this company!

Cade Nicholson

2013-05

The technician for Action Air was prompt and very quickly diagnosed the problem, but everything positive about my service appointment ended there. The problem turned out to be extremely common, a clogged condensation drain pipe. His attempt at a solution was to empty two tiny CO2 cartridges down the pipe to try to blow out the obstruction (and then charge me over $130, even upon this measures failure). He then tried to sell me on the installation of a condensation pump, that would, with parts and labor, come out to an additional $400. At this I decided to obtain a second opinion and do some research myself online. After $30 spent at the hardware store, a simple pipe snake fixed the entire issue in less than 10 minutes. While I understand the need to upsell in business, this guy was clearly just trying to rip off someone that seemed an easy victim.