Billy Black HVAC

Cindy Beltran

2024-04

Britt Jones did an amazing job, he explained everything to us and even gave us information on how to make sure that our system stays at peak performance. He was very respectful of the inside of our home and was quick and efficient. He made sure to keep us updated on the process of what he was doing and also was punctual.Thank you Britt, we appreciate you.

Bradley

2024-04

I've been using Billy Black for a couple years now and have nothing but good things to say about them. Everyone I've interacted with there, from the office to the guys they send out to do the work, has been polite, friendly, and professional. They just replaced my condenser and did a great job of keeping me informed through every step of it.

Martha Mitchell

2024-04

Billy Black is the best!! I bought my unit from them and have been more than satisfied with their Spring and Fall service checks. They keep up with filter replacements and make the service call to replace it at a reasonable price right on time! Service is the best I have ever experienced!!

Daniel Sarabia

2024-04

I've used Billy Black a few times this year and they have come through. They always call ahead of time and have even arrived or moved my appointment up ahead of schedule. Would 100% recommend. They were voted the best for a reason. We had a repair our AC motor. They ordered the part, gave me an accurate quote which I paid ahead of time, and I was not nickel and dimed afterward. What I was quoted is all that I paid. I will not name names, but there are certain other places I've used in the past and the charges were always different. Shoutout to Josh Madrid for the highest standards of professional work over an 8 day period (they had to order a part, and the part arrived faster than they had said it would, but I was out of town so it was my fault we took longer).

Lupe Bustamantes

2024-04

Billy Black services is very outgoing and very detailed about what they do to your HVAC system. Other companies would have said it’s fixed and bye and Josh explained what was wrong and fixed it. Also explained how he fixed it.Highly recommend!!! 🙏🏽

Mark Robinson

2024-04

Quick service and professional. Technician Britt is great at finding the issue and finding a solution. Wouldn’t use anyone else but Billy Black HVAC

Timothy Potter

2024-04

These guys are fantastic. They gave me an accurate estimate and the work they did is top notch. I highly recommend Billy Black HVAC, I could not be happier with the decision to have them do our new HVAC install.

Chandler Whiting

2024-04

Very professional and great service. We’ve used them multiple times from minor repairs at our old house to a complete new system at our new house. Couldn’t ask for better service. They go above and beyond for their customers.

Margarita Prado

2023-11

My technician was amazing, Sweet , fast and he definitely knew what he was doing. Not to put HVAC EXPERTS down,but HVAC EXPERTS didn’t wire my unit right when came to try to turn on my heater it didn’t work from them wiring it wrong and not replacing parts. They charged me and arm and a leg , but Thank God for Billy black HVAC for fixing another company’s mistake.Thank you Billy black HVAC for an amazing job! I will use you for all future maintenance.

Teresa Clingman

2023-11

Josh Madrid, the technician, couldn’t have been more courteous and professional. The rating is based on the excessive cost of using Billy Black HVAC. I was told upfront of the service call fee, but was shocked that an additional diagnostic fee was charged. Total bill for replacing two motors that were under warranty was $650.00. It also took from Monday through Saturday to get this accomplished. Not what I would call a good experience. I won’t use this company again.Service: A/C system repair

Destinie Garcia

2024-02

Victor was my technician and he was thorough and explained everything me to and was showing me everything was working. Billy Black got a technician out in one day and it’s inexpensive. 10/10 recommend

CARLOS Q

2024-04

Richard and crew did a great job with our ac duct installation. Honest guys and willing to work with us. Some great guys.

Betty Thompson

2024-04

Richard & the ENTIRE STAFF at Billy Black di a thorough job & are EXTREMELY COURTEOUS & PROFESSIONAL! Jesse did a remarkable job on our A/C. THIS COMPANY IS AMAZING!!!

Erin Geroux Prescott

2024-02

Our technician, Richard, was very polite and thorough while doing his inspection to put together an estimate for a new system. We enjoyed visiting with him.

cody blair

2024-04

Best service I have received for HVAC. They were able to fix everything left behind from other contractors I used previously.

NICOLE MONROE

2024-04

Always on time and professional. Of all service people we have ever interacted with, these are the best. Highly recommend the maintenance program!!!

Amy Mckandles

2024-02

The tech, Josh Madrid, came and installed a new thermostats for us. He was very nice and got it done very quickly and made sure everything was working correctly!

Gabriella Alvarado

2023-05

I strongly recommend this company! We thought we had a serious issue with our AC not cooling down our house but the technician showed up and quickly fixed the issue in less than 30 minutes and I immediately felt the difference in our home. We’ve done business with other companies but Billy Black has been the best thus far.Services: A/C system maintenance, A/C system repair

Roy McGowen

2024-02

Garrett and his team were very professional and careful to explain procedures before beginning the project and they stopped to answer our questions. They cleaned up after the project as well.

Amanda Wilbourn

2023-08

My AC broke in the middle of the night and the high today is going to be 104°, so I needed help ASAP. Called Billy Black and they gave me an appointment time of 1:30, but the technicians were able to get to me an hour early.They were kind, knowledgeable, and efficient, going above and beyond to make sure that everything was working properly. I will be recommending them to anyone in the area who has HVAC needs. 10/10

brian Davis

2024-04

Serviced my hvac on time with no issues? Contacted my tenants to arrange the time of service.

Natalie Shelton

2023-08

This is the worst company I have ever worked with. They first installed our ac unit backwards so it was blowing air out of the intake. Then waited a week to even get back to us to fix their mess up; meanwhile it’s in the 100s. Before our job was complete, they billed me. When I would not pay them until my AC/heater worked; Billy Black had their accounting lady call to argue with me, the customer! All while the owner was yelling from down the hall, which I could hear. I have never been spoken to like I was or done business with such a horribly unprofessional group of individuals. I would steer very clear of this company and work with them at your own risk!

Arcie Acosta

2024-04

Great service fast and considerate Tech was courteous respectful and informative Thank You

Chuck A

2023-06

Based on recommendations found online, I gave Billy Black HVAC a call at noon on 5-3-23. Explained to the nice lady on the phone that our A/C had gone out the previous night. She said a tech would be at our house in about 1 hour! Sure enough, right on time, Adam showed up. In less than 45 minutes he had diagnosed the problem (2 capacitors and a contactor), installed the new parts, and we were back in business. In the future, I will call Billy Black HVAC for any A/C repair or system upgrade. HIGHLY recommended!Service: A/C system repair

Laura Smith

2024-04

Great team! Came out quickly, professional, easy fix for a nominal, appropriate charge.

Justin Hilderbrandt

2023-07

Awesome company! After 7 days of not having AC, with 4 attempts by my landlord's HVAC people to fix it, I hired Billy Black HVAC to do it myself. 15 minutes of troubleshooting and replacing a bad capacitor, and my apartment is no longer the ambient temperature of West Texas in June.Service: A/C system repair

Tracie Cherry

2023-08

UPDATE: we were contacted by Brianna. Our call was mixed up with another customer who had called to cancel. They apologized and went above and beyond to make things right. Thank you. The service technician was top notch, even asking for a broom so he could sweep up the dirt he tracked in. My rating bumped up to 4 stars….didn’t get that last star because there is room for improvement on the scheduling side maybe to avoid another mix up.During one of Midlands hottest weekends, our AC stopped working. My husband called Thursday to set up service for Friday. I called Friday morning to verify the time. The dispatcher said she would add my number so I could also know when they were coming. I took time off work to be home. 8:00 pm Friday they are a no call, no show. I called and was told “the wife called and cancelled the service call”; they could not do anything that night. Not a good first impression, not likely to get the opportunity to make a second.

Shawn Mitchell

2023-10

I had a unit decide to go out during this heat wave. Called Billy Black and they were here within an hour. My technician Josh was awesome. had me back up and running in no time. Thanks Billy Black HVAC!Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair

Lori Schlagal

2023-05

I just had to have an HVAC system replaced in one of my rental houses & it was my first time using Billy Black HVAC. Jake came out initially & looked over the current HVAC system then sent a detailed & thorough estimate for replacing the system. He also answered my calls when I had specific questions & was able to set up the installation within just a few days.Isaac was the main Technician who came & installed the new unit & removed the old one. The entire experience was quick, professional & very reasonable considering how costly replacing an entire HVAC unit can be. He not only answered all myQuestions but also went over the warrantee & guarantee with me, as well as assured me that the company sends in all necessary paperwork that is needed to ensure the warrantee is filed correctly with the manufacturer.This may have been my first time using Billy Black HVAC services but it will definitely not be my last. I highly recommend this company for all your HVAC needs.Services: Heating system installation, Install AC

Sarah Lira

2023-07

They came out to our house 3 times , first time they said it was the condenser fan motor $597 so we paid that, we call a few days later because the ac still isn’t working $375 for R410 so we paid that, we call a few days later because the ac still wasn’t working they say it’s going to be $3,000 for a new coil or we could buy a new system for $8,000. Why they had us invest $972 in the old system before telling us we need a new one I’m not sure , I don’t know if they just didn’t know what they were doing or if they just wanted to milk the job for all it was worth , either way I was extremely disappointed with the results of the services I got from this company. Save your money and call a professional who will actually diagnose the problem the first time around instead of having you spend hundreds of dollars doing guess work.Service: HVAC system maintenance