New Elite Roofing

Briana Moore

2024-02

The owner Ivan was very responsive, coming over and giving me an estimate the same day I called. I had my front fascia trim boards replaced. The crew was professional, showed up on time, did great work and cleaned up after themselves! I asked for an extra coat of paint and he had a guy come out the next day to finish. I got many quotes for this job. and his professional roofer’s price was a few hundred dollars less than 2 handyman’s quotes. First 3 photos are ‘before’

Max Guest

2024-03

I called Ivan about needing fascia boards replaced on my roof and he came the same day, quoted the job and finished the job the same day. I also asked him if they can replace my rotten garage door frame boards and he did that also the same day complete with nice trim and weather stripping. They matched my paint very well and left everything neat and clean. The quality of the work was excellent at a very competitive price. I highly recommend this company.

Brett Gustaveson

2024-02

Incredible experience with New Elite Roofing. We had a leak coming from the roof into our bedroom. Ivan came over and checked it out, fixed it quickly, and was very fair with his pricing. I will definitely use New Elite in the future--great honest and knowledgeable business with a fantastic owner.

Alec C

2024-02

Had the hail and thunderstorm event occur last spring and with the size of the hail, I felt it was best to get the roof inspected. Had several roofers come out and review damage. The team at New Elite was the most courteous, up front, and supportive of providing a quote using the measurements they took of the exterior.This is what supported my decision six months after the initial consult to work with them on the project. The team and I had great communication regarding scheduling the project, reviewing the quote and each line item and ensuring we had great payment options.There was no back and forth about the materials or bait and switch with builder grade product or any of the non-sense that other roofers had tried with me during their separate quote processes.New Elite was quick, efficient, and the clean up after the project was more than I had anticipated and I would recommend them over others that may door knock after storms simply from the ease of the consultation and quote process through the scheduling and completion. Honest, with high integrity and great workmanship for the scope of the project.

Jerry Chen

2024-02

My fascia repair was a breeze thanks to New Elite Roofing! A minor rotten spot emerged, and Manager Ivan promptly visited for an afternoon estimate. The next morning, Technician Grando was on site by 9 a.m. He replaced the fascia in a single hour, then swiftly color-matched paint at Home Depot and finished the job with a flawless flourish. Everything was smooth, professional, and done right – a rare gem in the contractor world! Highly recommend New Elite Roofing!

Ted C

2023-11

I’ve worked with Ivan on a few occasions. He’s always great to work with. Most recently, his team came out and inspected my roof the day I called. It was the day before a second round of storms was due. They found the source of the leak which was my old satellite dish. The guys removed it and also replaced two old exhaust vents. They patched the roof with a perfect match of shingles. Ivan doesn’t try to upsell, he just gets the job done. I gladly recommend New Elite Roofing.Services: Waterproofing, Roof repair

Brent Gray

2024-02

Ivan came to my house to check out a leak by my chimney on a Sunday afternoon. He climbed up on the roof and spent 20 minute inspecting everything. Came back down and told me he didn’t see anything. He caulked a few spots that he thought maybe an issue. Told me to call if any issues (Four heavy rainstorms and no issues). I offered to pay something for his time, but he refused. Great guy and will be using them in the future!!

Alan Night

2023-11

After the recent hail in Dallas, I contacted Ivan and his team for the free roof inspection. He took pictures and show me the state of my roof, walked me through the claiming process with the insurance company and helped me got it approved. He and his team then done an excellent job of installing our new roof, keep the surrounding area of my house clear and cleaned up after installation. Would really recommend his team to everyone in Dallas/Richardson area.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Bobi Eddleman

2023-12

New Elite Roofing did a great job on our roof. Ivan took care of all the insurance details and gave us a good price on upgraded shingles. Pleased with the results.

Nha S.

2023-12

I do not know how this company gets all 5 stars review because based on my experience, they deserve less than 1 star. My family and I needed our roof repair from a recent heavy rain. Water started coming into the bedroom in one corner only. We had looked up a lot of companies and was really looking for a company that would do repairs rather than suggesting to replace the entire roof. We didn't want to go through insurance unless necessary. Saw the reviews on this company and thought it was good since a lot of people mentioned that Ivan suggest more repairs than replace. We called New Elite Roofing and Ivan answered right away. That was pretty much the only good thing about this company. It all went downhill from there. So we called on a Thursday and Ivan said he can come Friday or Saturday. With work, we said it would be better Saturday. He said he would come on Saturday sometime in the morning and to send him the address. We sent him our address and waited until Saturday.Saturday comes and it's pouring like crazy. I thought that no roofer is going to come when it's pouring rain because it would be difficult to inspect which was understandable. Ivan of course didn't come Saturday morning. It stopped raining around 1pm and didn't really rain any day after that. Ivan was no where to be found. Not only did he not come, he didn't call or text to let us know he wasn't coming. Weekend came and go and no peep from Ivan. We called Ivan on Tuesday because Monday was pretty busy. When we called, Ivan proceeded to tell us that the phone number we texted was not a number that was able to receive text. He could have said so when he told us to text him when we made the appointment. It's not like we've used their services before to know what the exact phone number to text him at. Red flag.When we called him, again he was very responsive. He told us the number to text him and rescheduled to Wednesday. We text him the address and verified he got the address. He got the address and we waited on Wednesday. He didn't tell us when he was coming Wednesday (2nd red flag), just basically we would have to wait for him on Wednesday to come like the good old days of scheduling for a cable guy. They just come whenever they can and you basically have to be home to catch them.Wednesday came and no peep from Ivan. When it got dark, we figured Ivan wasn't coming. Again Ivan ghosted us. We text him the next day and he did not respond. We texted him again the following day and he said if he can reschedule. That was the last straw. Are you kidding me right now? We went by the dates you gave us of when you can come. We didn't even ask you to come a certain date and time and you basically did no show no call. What kind of business are you trying to run? If you are busy then just let us know. There are plenty of other companies out there. We could have called a different company to take care of it while the weather was good. This is one of the most unprofessional company we have ever dealt with and that is a red flag for you to not use this company if they can't even be courteous enough to contact you to let you know they can't come.

Joon Park

2023-05

It has been an absolute pleasure to work with Ivan and New Elite Roofing. I had some roofing damage that another "highly rated" contractor wanted to replace my entire roof for. I felt something was off and so did my insurance adjuster (long story short he suspected fraud).I was able to get Ivan out personally to inspect my roof within the same day. I didn't mention my previous roofing contractor. Not only did he recommend not replacing the roof but was willing to make a few small repairs for free (sealing a few loose clay roof tiles).I ended up having him replace the majority of the rotting wood roof trim and siding for a very reasonable price, and I couldn't be happier with the workmanship. They managed to match the existing exterior paint, as well as reattach my house number/lights without me having to ask.Services: Roof inspection, Roof repair

Kate Richardson

2023-05

Ivan and his team did an excellent job repairing our metal roof. We had four different areas of our metal roof that were leaking into our home and needed immediate repair work before the next round of storms that were forecasted to arrive the following week. Ivan came to the rescue with an immediate response and competitive estimate. Ivan was professional, courtesy, knowledgeable and responsive. He and his team used quality materials to repair the leaks and did a thorough job waterproofing our roof including all 3 of our skylights. We greatly appreciate his work ethic and the quality work for a reasonable price. We highly recommend him and his team!Services: Waterproofing, Roof repair

Jhaidee Nava

2023-05

I had to install new gutters on my property and repair water damage in the roof. Ivan gave me a better price than any other company. He also performed a high quality job in a timely manner. I'm very happy with the quality of his work and will definitely contact him again if needed!Services: Gutter installation, Roof damage repair

Renee Clover

2023-05

A tree damaged our roof and created a hole in our attic. We discovered the problem the day before a rain storm was due. I called New Elite because of their excellent reviews and they did not disappoint. Ivan went above and beyond to get out to my home the same day and completely repaired my roof before the rain arrived. Ivan was very responsive, and professional, and provided quality work at a fair price. We have no doubt who we will use for all future roofing needs.Service: Roof repair

Margaret

2023-05

Ivan is an honest guy who fixes what needs to be fixed and doesn't try to sell you things you don't need. I'm so grateful to him for making a special trip to fix my roof before it rained a few weeks ago. Since then we've had torrential downpours, and there have been no leaks in our roof whatsoever, so I know he did a good job. His prices are more than fair, and I would recommend this business to anyone.Service: Roof damage repair

Max Ung

2023-06

Ivan Delgado came by my house earlier to inspect my roof for hail damage. He checked my roof and took photos to show me that my roof is good. I find him to be an honest person and I would recommend him to anyone looking for a roofer. I have recommended him to my family and our church friends.

Daniel Murdock

2023-05

I requested a repair quote for a roof leak. Ivan stopped by and inspected the issue. Very friendly and professional. Ivan installed a couple patches and recommended a product I can use to seal the patches. I'll keep New Elite Roofing on file for when we need repairs or roof replacement. Highly recommended!Service: Roof repair for storm & wind damage

Steve Stehr

2023-05

Ivan fixed our chimney leak for a fraction of what other highly rated roofing people quoted us. He is a great communicator, and does exactly what is needed to fix the issue for a very fair and reasonable price.I am recommending this roofing company to everyone I know, outstanding work and outstanding value.Service: Roof repair

Laura Alexander

2022-05

Ivan and his crew just did a new roof for us. The entire process was fantastic. Ivan was informative and clear during the estimation inspection. He was patient and thorough in all the information we asked for. He gave us our estimate on Saturday and was able to schedule us for the same week. The crew showed up in the morning and when they left in the evening everything was clean and we had an awesome new roof!Service: Roof installation

Emily Gilbert

2021-05

Ivan and his team at New Elite Roofing were great. Ivan was professional in his communications, sending calendar invites for when they would be at our house and providing samples of the color options during the quote process. His team installed gutters on our home quickly, efficiently, and at the quoted price. They even made some on-the-spot changes that made a big difference in how well the downspouts blend into our house. Highly recommend working with them!

Matt Ellis

2019-05

Ivan and his crew were awesome. No surprise costs and I even told him no after receiving a cheaper bid. Of course, that bid fell through and Ivan remained professional and gave me feedback even after I said no. I then immediately went with Ivan. He encountered extra problems on the project and didn’t charge me a penny more. The whole project only took 2 days. He gave me photo updates throughout the whole process. One of the few roofers that does the interior work as well. That makes a huge difference. They stand behind their work

Nancy Lie-Winters

2020-05

As a senior citizen, it is a chore to find reputable and reasonable craftsman for small but important repairs. Ivan responded to my call immediately...his partner answered the call and was courteous and listened to my plea for a small shingle repair at as reasonable a rate as possible.Ivan was just here at my house. He went up on the roof and said the tiles were still there and he fixed them in about 5 minutes. I'm not sure he'd want me to tell you his charge but for me...it was a blessing.Ivan has a warm smile...a good spirit...a wonderful attitude and he fixed my problem without any sakes pitch or pressure.You won't be sorry you called him...

teresa nicholson

2019-05

Elite Roof is outstanding. I would trust recommending them. Ivan was quick to respond and do a beautiful job at a very affordable price. After the installation I wanted a small change done. He continued to respond, came out and made the requested change. I wish all contractors were as easy to work with. If you have roofing or gutter needs, relax and hire a real pro-New Elite Roof.

Brooks Bishop

2019-05

We needed a small part of our roof repaired from where our satellite dish had fallen off. Ivan came out quickly and gave me an estimate on how much replacing the shingles would cost, the price was very fair. They completed the work quickly and it looks like new! We certainly will use them again and would recommend them to others.

Tara K

2022-05

I was in search of someone to perform a roof inspection on my new home and Ivan from New Elite Roof and Gutters came through.This year brought not only a gnarly amount of snow, but a sizable hail storm shortly after, followed by a few more hail storms over the spring and summer months. As a new homeowner, I wanted reassurance that my roof was okay. Ivan came out the next day, listened to my concerns, thoroughly checked my roof, and provided pics of his findings.I can't stress how much I appreciated this because I contacted a couple roofers and when they heard my roof isn't a year old yet, they insisted it was fine because it's young and resilient. Those guys never got on the roof to know for sure (one guy didn't even come to my house!). Ivan's not like that. He got on the roof and put my mind at ease with definitive proof and that is truly valuable to me. It goes to show that the folks at New Elite Roof care about their customers and their roofs. They don't see an inspection as a waste of time, but rather an opportunity to lessen stress for a homeowner.While my roof and gutters had some dimples here and there, Ivan assured me that my roof's structurally sound and I have nothing to worry about. When hail season comes around next year and the year after that, I'm giving Ivan a call. He's friendly, patient, and I trust his expertise.

Brittany Campbell

2022-05

Iván came by to do a roof inspection. I bought my house in August and was told during that inspection that there were a few holes and some flashing that needed repair. Iván was very professional and kind. He explained what he saw and showed me pictures. He also told me how to clean my gutters. When I asked for a quote, he told me he didn’t know what to even ask for the little work he saw and just went ahead and made the repairs for me. I appreciate it so much and recommend New Elite Roof!Services: Roof inspection, Roof repair

Rebecca Brady

2019-05

We had a complete roof replacement, gutter replacement, screen replacement, as well as sheetrock repair, replacement, and repair done on the interior. Roof replacement included new roof vents and flashing. The work was done due to a bad hailstorm.Ivan was very customer-focused and responsive. The quality of the work is great. When two small leaks occurred at two points of flashing Ivan was out on Saturday with a workman to fix the issue. (This is a common issue with new roofs.) He came on Saturday after we notified him late Friday afternoon and after we told him the leaks were small and not causing damage inside. After the gutters were replaced touch-up painting was done on eaves. The gutter work even improved the drainage system; a downspout was moved and a drain pan was improved by the front door so water no longer cascades on the porch when it rains. For the interior work, the workmen draped the area so that floors, cabinets, and furniture were protected. Clean-up was thorough inside and out. Everything looks great!Ivan is efficient. He sends calendar invites so that you know when the different aspects of the work will be done. When Ivan says the work will start at 7:00 a.m. it definitely does. Our repairs were challenging as Ivan and his crew worked around the recent rains. Our roof insatll was delayed a day due to rain. The gutter workers came back several times to finish the work as touch-up painting and caulking cannot be done in the rain. Ivan also texts and calls to ensure that you know what is occurring and to respond to questions or concerns. Ivan did a walk-through with us to make sure we were satisfied with the work. His quotes are clear and detailed. Pricing is fair.We would definitely hire New Elite Roof again. We would recommend them.

Leticia Smith

2021-05

I called this company to repair a leak from the roof of my sunroom. This company responded right away and sent Ivan. A company denied my request because the job was small. What a “ breath of fresh air”😄 Ivan was pleasant and honest - a trait that is rare in this kind of business. He quickly identified the problem, fixed it and did not oversell me with other things. He took time to explain what the problem was and made recommendations without any pressure. His excellent customer service is highly commendable! I will be using this company for gutter enhancement and installation in the very near future.Services: Roof inspection, Roof repair

Smatt Nguyen

2023-05

Inspector made time from his busy schedule to swing by and inspect my roof because of hail storm same day that I called . He took lots of pictures and reassured me that my roof was fine. Great customer service!Service: Roof inspection

Thomas Boughnou

2019-05

Outstanding !!! We had Ivan and his crews remove an old sun room / repair the damaged eave / repaint to match existing / re-roof the entire house / add guttering. He was very prompt and attentive. The work was done on schedule as proposed. We were kept informed thru every phase of the project !!! ( not as common as you would think ) All done and cleaned up in 5 days start to finish !!! No regrets here !!!