Palafox Roofing Systems

Maricela Nelson

2024-03

Getting your roof repaired, or replaced, can quickly become a stressful and immensely overwhelming experience. However, Palafox Roofing Systems a game changer. I highly recommend them to anyone seeking high quality customer service and workmanship. Mr. Palafox, Joe (project manager), and the rest of the Palafox team, are amazing.Mr. Palafox took the time to answer my questions and explain the process. He also made sure that I was always aware and comfortable with next steps. Mr. Palafox is very open and transparent.Joe and his work team were also great. They were punctual and took the time to explain what their workday would consist of. At the end of the project, the team made sure to thoroughly clean up the area around my home. Joe walked me through what was done and shared images of before and after.Everyone at Palafox provided me with a great experience! Thank you.

Nate K

2024-03

Palafox was great to work with on a recent project where we converted a media room into a garage. Their quote was competitive and transparent and that carried through the whole experience with them. Durand was awesome to work with and super communicative and knowledgeable. The quality of their work was also great and I’m impressed with the results. They also partnered well with another vendor that was key to wrapping up the project.I highly recommend Palafox, they went above and beyond for me and greatly appreciate the work they did.

Scotty Michaels

2024-03

Jair and everyone at Palafox were wonderful to work with. Jair was at our home in under 2 hours from the time we called. He spent hours working with our family insurance company on our behalf and took care of all the paper work. We were given several options and never felt pressured. The roof installation was fast and easy. The work crew was very professional, tidy and caring. I have never witnessed construction workers cleanup after themselves like these guys did! I was told this is a family business and it clearly shows. I highly recommend Palafox and Jair.

Travis Carrico

2023-12

I had a good experience with Palafox replacing/upgrading my roof and fixing up some of my siding/soffit. I would recommend them to anyone. I got a great roof for a great price. Out of three roofing companies I talked to they were the obvious choice. I liked working with Aaron, David, and Tomas. I especially got great customer service from Aaron leading up to and following the service date.

Blake Smith

2024-03

Palafox did a great job on a difficult concrete job! Due to extreme summers, my concrete patio in the backyard began cracking badly and sinking into the soil badly. The cracking was especially bad around pool skimmers. Caleb was amazing in determining the best approach to the project and the outcome was exactly what we were looking for. Palafox is extremely professional and flexible. I’d highly recommend working with them on any home improvement projects you may have.

Elias Shahwan

2023-12

I recently signed a contract with Palafox Roofing Systems for a roof repair job. The entire process was seamless and stress-free. From the initial repair estimate to completion, the team at Palafox was professional, knowledgeable, and courteous.They started the repair on time and completed the job within the estimated timeframe. They were respectful of my property and left the job site clean. I am satisfied with the results.I would recommend Palafox for any roofing needs.

Kim Couch

2024-03

Of the many times we have had to have a roof replaced no one has left the area as clean and undamaged as Palafox! They communicated well and did things when they said they would. We had a good experience and would use them again.

Amanda

2023-10

Palafox replaced my roof and repaired a shower that leaked into another room. They communicated regularly, worked efficiently and provided a good price. Other companies stopped responding when they found out insurance wasn't going to cover the damages, but Palafox continued to help me get the repairs done at a fair price. Palafox reps Caleb and Brandon have been amazing to work with and their contractors are polite, timely and do quality work. I highly recommend Palafox.Services: General construction, Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair

aditya chadha

2023-10

I am a Trophy Club, TX resident and hired Palafox Construction Group to assess the damage and subsequently replace my roof after June's hail storm.Their entire team, especially Jair and David, were very professional and responsive. They guided me from start to the endof the entire process of dealing with insurance from filing claim to final submission of proof of the repair work.The prices were competitive and provided me Trophy Club discount which help reduce my out of pocket deductible.They used good roofing material and their workmanship seemed to be good.I would highly recommend them for your roofing and other home construction/repair needs.

Lisa Whipple

2023-10

I would highly reccomend Palafox to anyone needing a new roof! From our initial consultation with Brandon, to the finished product, they were wonderful to work with. They were on time, communication was great, and they left a clean & tidy job site when the work was complete! Great company overall!Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair

Jaana Phillips

2023-08

Palafox Roofing very professional. Their contractor, Caleb, spoke to us regarding upgrading our roof due to the recent hail that we had in our area and also installing new rain gutters. He was very efficient and professional. We look forward to working with him in the future.

Miguel Ayala Acosta

2024-03

Super pleased with the work done on my property, Mr. Jar's kindness and patience was great, I will always recommend PalaFox company without thinking, thank you

Erica Anderson

2023-11

I selected all options because they really are an extraordinary find! They do what they promise, when promised, and for the agreed upon quote. I've heard too many accounts of poor quality services and alleged inaccurate quotes. Not Palafox, this company means what they say! Try them, you won't regret it!Services: Installation, Construction cleanup, General repairs & maintenance, Roof inspection, Roof repair, General repairs, Roof installation, Exterior painting, Wood fence installation

Chris Stillwell

2021-05

Wonderful professional job by all involved-had our roof replaced along with the shed roof. Also had the gutters/garage door and screens replaced-great job done by all parties. A special shout out to Stephen who stayed in touch and made sure everything was taken care of. thanks again for everything you did.Service: Roof repair

Allison Holt

2023-10

Palofox roofing did an amazing job on my roof in Trophy Club! The customer service was incredible and it was so easy to work with them. I highly recommend them for roofing or any other construction needs!Service: Roof repair for storm & wind damage

Kathy Beaulieu

2023-12

Aaron and the team were professional and timely! I really appreciated having an onsite contact the day of the replacement who kept me up to date and helped with logistical questions.

Bob Beideck

2024-03

There were definitely some communication issues, but they ultimately made sure I was happy and their work looks great.

Amanda S

2023-05

I hired Palafox as our contractor to help reconstruct our kitchen cabinets and replace flooring throughout the house due to water damage from a leaking appliance. Their staffs professionalism, work crew friendliness and project completion timeline were all spot on. Because of their superior workmanship and reasonable pricing we also used Palafox to knock down exterior facing walls and install a mudroom door and kitchen window, all resulting in phenomenal result. We have referred multiple friends and neighbors to Palafox to complete their construction and remodel projects and they are just as pleased with this contractor as we are!I highly recommend Palafox for any construction or remodel project, big or small!

Williams Family

2023-05

Palafox did an amazing job on my home remodeling after my house flooded. They redid the floors, walls, and painted. They were very attentive to all my needs and always available no matter what time of day it was. They made me feel as if I was their only client. They kept me up to date and even finished before the deadline. I chose them for this job because I had used them before where they did my roof and the job was nothing less than perfect as well as this time. My house is immaculate, even better than before. I will only call Palafox for anything I need. Big shout out to my contractor Jacob. He is the absolute best!!!Services: Drywall installation, Drywall repair

Jim Fox

2023-05

Stephen with Palaox construction was very professional from the beginning to the end. He was extremely responsive to everything I needed or requested. The roofing installation was completed in one day with minimal disruption to our life. They even provided doggy day care for our puppies so they wouldn't get hurt during the installation. We would definitely recommend them to friends and family.Services: Roof inspection, Roof installation

Steven Klein

2024-01

Great company to work with. Always available, always on time. Very well supervised work crew. Work site neat and clean. Very pleased with work.

Jon Miller

2023-05

Our driveway was caving in and needed to be completely reconstructed and new concrete poured, as well as a retaining wall added and drainage installed. Palafox came in and completed all the work and did an amazing job! I couldn’t be happier with the finished product and their communication and professionalism through the whole process. I would highly recommend them for any work needing to be done. I will definitely use them again in the future.Services: Concrete work, Concrete driveway building

Chasidy Murphy

2023-07

David and the Palafox team always deliver with their service and quality. I’m also thankful for all they do to give back to this community! They are my “go-to” team for having any work done at my home. So far, they have done painting of cabinets and stairs, built a wall that looks like it was always there, and have poured concrete out back as the foundation for the Gazebo they’re about to build!

Angela Restivo

2023-05

I was introduced to Palafox in 2019 on a friends recommendation. I had them inspect my roof for damage after the storms that hit the Dallas area in October. They answered questions, provided estimates, tarped damaged areas and assisted me with trying to get my insurance to understand why the repairs my insurance wanted me to complete on my concrete tile roof wouldn’t work. I ended up using the lawyer they recommended to get my insurance company to meet the terms of my contract. Then after over two years of litigation Palafox was still willing to come after hours to cleanup and cover an area where part of my ceiling impacted by a leak created by the storm had fallen into my living room. Once the insurance settled Palafox removed the old concrete tile roof and cedar shingles under them and began laying down decking. They complete all of this in one day and then comeback and completed the rest of the roof. They did an amazing job. Everyone on the team was polite and knowledgeable. The roof replacement went so well that I hired them to comeback and replace damaged woodwork of soffits, fascia, wooden support beams and railings on porches then paint all of the wood work on the house. My house looks brand new and the price was good given how much work had to be done. The crews were very polite and extremely knowledgeable. The foreman and or project manager communicated with me daily during each of the projects answered all questions and made sure I was happy with the results of each project. The project manager was so focused on me as a client that he was willing to go line by line through the contract and even wrote elements in plain language at my request. The team was so concerned with me being satisfied with the outcome that even details like helping me pick the right shade of color for the paint weren’t too small. I am definitely using them again.Services: Roof repair for storm & wind damage, General repairs & maintenance, Roof inspection, Roof installation, Exterior painting

Brandee Simons

2023-05

After a horrible windstorm, we had extreme roof damage over 75% of our shingles were gone off the roof. We had leaks in the house leaks in the garage and our attic door had much water damage. All I had to do was make one call to David Palafox at Palafox Roofing And within the next day 10 AM they were here making sure to cover the roof making sure to look at all the damage and getting the process started in order to file a home insurance claim to get this roof covered and they did an awesome job on showing up when they were supposed to answering questions that normally you have during this whole process. They were here the day scheduled to meet the adjuster for the insurance and talk him through the entire process and all the damages that were up on the roof for us so that we didn’t have to fight with any insurance to make sure coverage was there. And no matter when I had questions , they were always available to assist me. It made this entire process so much easier. Five star rating for sure. Brandee SServices: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof repair, General repairs, Roof installation, Roof damage repair

Stacy

2023-08

We worked with Caleb at Palafox and he has been so fantastic to work with! Caleb was very communicative, professional, and made the experience of getting a new roof, gutters, and chimney repair so easy!

KT T

2021-05

Palafox team did very good job for our roof. We had a replacement due to hail damages and they walked us through the processes. Big thanks for all team of Palafox. They worked very hard to get it done. We’re happy with our new roof. Especially, we love how the colors is showing when it’s sunny. I got a lot of compliments from my neighbors and friends. ❤️

Mary brandon

2021-05

First, Ivan was on top of the installation from start to finish. the crew was super efficient. All work done was to my complete satisfaction. Would highly recommend.Service: Roof installation

Christina Clark

2023-05

Palafox Construction helped us navigate the insurance process to replace our roof after multiple shingles were displaced and damaged from storms. They helped us pick new shingles to compliment our brick. They were very timely and did great work! Highly recommend!Service: Roof installation

Joe Longo

2023-05

Unfortunately we had a pipe burst and water in our house on my hardwood floors a couple of weeks before my daughter’s birthday party that we had scheduled. We needed someone to help and Palafox did. They worked with our insurance company to get us back up and thanks to Palafox for stepping up and making sure we could still throw my daughter’s party without any issue.Service: General construction