4.7 (609)
1317 Sam Bass Rd, Round Rock, TX 78681
(512) 388-7663
callkangaroof.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Barry Castaneda
2024-05
I recommend Kanga Roof. The team delivered outstanding service and earned our trust. Payden got the project rolling - he communicated clearly and often and made sure there were no surprises. On 'roof day', Wyatt and his team delivered. They were prompt, professional and exercised great care keeping our landscape looking great. The roof looks great and should serve a long time!
Chris Wooster
2023-11
Face it, nobody is well versed in buying roofs. Homeowners do it maybe twice in their lives, 15 years between — so it's a bit of a leap of faith in your roofer. We found Kangaroof was worth that faith. From early estimates and advice from Craig, through a flexibly fluid schedule knocked sideways by a hailstorm (we braked the job to work with insurance), and then through the amazingly thorough 10 hour install by DeAndré, Wyatt, and their team, we were impressed. Little extra efforts, attention to details you'd never know to ask about, and an incredible clean up (these guys are TIGHT on cleanup!)... we were glad to luck into working with them. Funny name, but NO JOKE execution.Service: Roof repair for storm & wind damage
Jena Dubon
2024-04
⭐⭐⭐⭐⭐We've been relying on KangaRoof for all our real estate deals requiring roof inspections or replacements, and they never disappoint! The owners are incredibly helpful and pleasant to work with. Their customer service is top-notch, and their expertise in roofing is unmatched. It's reassuring to have such a knowledgeable company on our side. Highly recommended![Your Name][Your Real Estate Company Name]
Sarah Parvaresh
2024-02
I got a good amount of hail damage in 2023 but luckily no leaks. I waited 3 months so KangaRoof would do the replacement (they prioritize leaks and severe damage which I was fine with). I used to be a claims adjuster so I knew to do a lot of research, check into their insurance, crew, and reviews and everything looked great!The person who did the initial inspection was very thorough and professional. He answered all of my questions and looked through the loss report with me.On the day of work, the project manager was very communicative. He sent me photos of a leak that was discovered and proof of the patch work. The work was completed on the same day.I board dogs so they were extra cautious of any loose nails and debris which I really appreciated! I'd definitely recommend KangaRoof to anyone and will be using them in any future projects.
ryan kvr
2024-03
Very impressed with the services from Kanga Roof, everything from customer service to the work performed. Our roofing advisor, Shane was great. Answered all our questions and was very informative in helping decide the best roofing choices for our home. The admin team was very helpful with the finance process and keeping me informed with the project schedule.Alan and his roofing crew did an outstanding job with the roof. His crew showed up early and finished up the same day. We are very pleased with how clean they left our property when they were finished as well. Very professional. Over all experience with Kanga roof has been nothing short of amazing. Highly recommended!
Tammy Simmons
2023-07
Kyle did an awesome job from beginning to end. He was always willing to help and so polite. The roofers did a great job, with a few small fixes. The staff in the office were friendly and helpful with any questions I had throughout the process. I would recommend this company to anyone who needs a new roof.Service: Roof repair for storm & wind damage
Lisa Snyder
2023-10
KangaRoof is an outstanding company and I highly recommend them for any roofing needs. I am extremely happy with the results of our new solar roof. Our sales person Kyle went above and beyond to address our questions and concerns and help make the contract process smooth. The superintendent, DeAndre and his team did an amazing job of installing our roof. We received excellent service and high quality roofing every step of the way and we would happily use Kanga for any future projects.Services: Roof inspection, Roof installation
Doug Barnett
2024-04
Five Star PLUS review for KangaRoof. They just finished a roof replacement for us due to hail damage and the new roof looks wonderful! This is our second experience working with the company and I highly recommend them for any roofing needs.From start to finish, their highly professional staff exceeded our expectations. Roofing Advisor Craig Urban provided us with a thorough assessment of the damage and our options, answered all of our questions clearly and promptly, and got us quickly started on the process. Their office staff was very helpful and efficient with calendar scheduling, finance, and coordinating information with our insurance company. Production Manager Brenda Corrigan and Project Manager Hannah McMahan kept us informed on progress and gave us detailed information on how to prepare and what to expect on installation day. Superintendent Wyatt Foust and the roofing crew did an awesome job with the installation – protected the house and property carefully, cleaned everything up spotlessly and provided us with excellent aerial photos of the new roof.Everyone we worked with from beginning to end was friendly, professional, helpful and clearly dedicated to quality and customer service. We could not be more satisfied!
Phil B
2024-03
This is our first roof replacement. The crew showed up early, were fast and efficient. Jacob was awesome! He answered all of our questions and made the process smooth. We would definitely recommend KangaRoof. Thanks!
Dominic Ruggiero
2024-04
Peter helped us with a roof inspection recently on our rental house. Instead of trying to just sell us a roof, he said our roof was fine and recommended minor repairs. It’s hard to find this kind of honesty in this industry. Peter was personable to work with and explained everything he was doing in detail. We won’t look elsewhere when looking for a roofing contractor. Peter is our guy!
Pamela Paredes
2024-04
De'Andre P. was very professional and responsive to our concerns and issues concerning the gutters and gutter guards protection work previously done on our home in conjuntion with the KangaRoof roof replacement. He also noted and addressed additional issues concerning our roof. He was very polite, attentive and answered all of our questions. His EXCELLENT customer service was very much appreciated.
Manny Manny
2024-05
I had some warranty work done at my house. No questions asked! No charge! These guys really honor their warranty. De’Andre was very thorough and efficient, and very polite. I will definitely call them again.
Christina Diddams
2024-04
Recently got our roof replaced due to the Austin hail storm last year. We worked with Andrew Vega to choose our right options. He was very friendly and professional and super helpful. The day of the replacement, De’Andre Price helped with organizing the repairs. He was also very friendly and helped us a lot. Highly recommend KangaRoof!
Invincible Summer
2024-05
I had Kanga Roof replace shingles after a hail storm a couple years ago. At the time, their salesman also sold me on a powered attic fan which was installed near the peak, very close to a small ridge vent. Since then, my attic has been hotter than usual, even though the fan is operational. By the way, note that this fan is controlled by a thermal switch. Because the attic is so hot, the fan ran constantly. I finally had another company do an attic audit and they found that the attic fan was simply pulling air from the outside through the ridge vent and back out the attic fan. Therefore, there was no movement of air throughout the rest of the attic. The science was incorrect on that combination of vents. I turned the fan off. It's a total waste of money. Now I need to spend more money to fix the issue. The quality of install that Kanga did on the shingles was excellent. However, DO NOT allow them to sell you on any add-ons. For other accessories, they do not know what they are doing.
Zachary Whitehead
2024-02
We had our roof done today. DE'ANDRE PRICE and crew were awesome. The removal and new install was freakishly quick. The service was swift and professional. The clean up was to the T and some of the best. Thanks again KangaRoof!
Jim and Tish Bostick
2024-03
De'Andre Price came to make sure the work completed was up to Kanga's high standards. He diligently looked over every aspect of the job. He explained his observations and let me know I was free to contact him with any concerns. I can't say enough about the amazing Kang Roof employees. They are professionals and offer high quality work at very fair prices.
James Baker
2024-01
Andrew did a great job. He did a full inspection on my roof and in my attic space. He informed me that it look very good. He also told me of some minor maintenance I could do to get better longevity of my roof. I will definitely recommend Andrew and KangaRoof to all my friends
Dorothy Brady
2024-04
My first contact with Kanga Roof was Kyle Musselman, who came by to inspect the hail damage on my roof. I was instantly impressed with his respectful and knowledgeable demeanor. There was no “hard sell” and his professionalism was the reason I chose Kanga Roof out of several bidding companies. His outstanding customer service carried through the entire process of replacing my roof. When I had concerns with how things were going (even with steps in the process he wasn't involved in), he always came through.Kanga Roof was awesome with coordination with my insurance company, and that part of the process was surprisingly fast and with great results.This would have been a five star review, but there were a few things that came up that made me withold that 5th star.Unfortunately, the app that was supposed to show the progression of the job phases did not sync in real time, and it was hard to get in contact with the office folks. There were times I felt very much in the dark as to my job's status after I paid the first installment.No one from Kanga Roof introduced themselves the day of the install; in fact, I never spoke with anyone from Kanga that day. Basically, the roofers just showed up and started working, finished the job, and left. I wish I had been given the opportunity to speak with a representative of Kanga that day to discuss the job.The installers themselves were excellent. Showed up on time, worked extremely hard right through the day, and they left the yard very clean of debris. I was unable to communicate with them well because of the language barrier, though. That's where the Kanga install supervisor would've come in handy.After the roofers left, I did find about 30 brads/nails in my yard with my own small magnet, and two were in my driveway. Yikes. So, make sure the workers do a thorough job looking for nails with their big magnet (especially in the driveway!).That said, except for the glitches in the process noted above, my overall experience with Kanga Roof was good. My new roof looks nice.
Cindy Milton
2023-05
KangaRoof installed my new roof and it looks great! From start to finish they were extremely professional and communicative. I am very pleased with the results.Services: Roof repair for storm & wind damage, Roof repair
Mike Scofield
2024-04
We needed a lot of repairs done to the house that included the rood, siding, and gutters. They were able to handle all of these quickly and professionally. We're very happy with the work done and would recommend them for anyone needing their roof repaired or replaced.
Hector Rivera
2023-05
We finally got our roof replaced after months of back and forth with the insurance company. KangaRoof was fantastic and extremely helpful throughout the entire process. Especially grateful to Superintendent De’Andre who was on site, attentive, responsive to questions and ensured the project went well. New roof looks great!
Vipul Dhagat
2024-03
Instead of "hopping" around trying to find a roofing contractor, STOP and just call KangaRoof. Starting with the initial sales consultation to completing the job, KangaRoof was both professional, timely, and courteous in its approach. They provided excellent communication, timely delivery, and due date completion, all met with meticulous success. Oh, and the pricing - they met or beat all the competitors' estimates, hands down!
Martin Hutchinson
2024-04
We have used Kangaroof twice now. They arrive early in the morning and get started right away. The jobs are always done in a timely manner. Wyatt Foust is there to see that everything is taken care of. He inspected interior flues and duct work to make sure everything is done right. The cleanup is as good as it can get. I will use them again when needed.
g telkey
2023-12
Rarely do I give out 4 stars or lower. This would be a 3.5 stars.KR markets themselves as top notch company and for me I just didn't see it. Friendly, positive helpful people no questions, but I felt that I was managing my own account from beginning to end. Even at the work site I had to tell the workers (or try to), I was to get ridge vents on the garage as they didn't know but it was on the paperwork. Calls were made. The onsite supervisor was on site for maybe 15 minutes while work was being done. The quality of work looks good. Cleanup was great. My salesperson was great. paying the bill was great. But lack of communication and a clear timeline before, during and after of the project was lacking. What the company thinks they have is not what I experienced.
Brenda Corrigan
2023-05
KangaRoof just replaced my roof 2 days ago. I know I might be bias because I work at this company but I want to share my experience and give big kudos to De’Andre (superintendent).The roofing crew arrived early in the morning, they did not bother us at all, they waited until the sun was out to start working and be respectful of all my neighbors. De’Andre communicated with me at least 4 times during the day, one of those times was to let me know that they had found 2 small issues (decking needed to be replaced), pointed where and explained to me what they were doing to correct them.During the removal of the old shingles, the were 2 crew members picking up the trash constantly and by the end of the day they had cleaned all around my house.Next day, De’Andre did a walk through around the house with me, so we could check everything and make sure everything was done to my satisfaction.They were very thorough with everything and I really appreciate everyone of them!I love my new roof!Service: Roof installation
Vickye Fox
2024-04
Kanga Roof did excellent job on our roof damage from September from baseball size hail. This was our 2nd roof. We just replaced roof 3 years ago and had such a good experience, decided to use Kanga Roof again! Very knowledgable and responsive.
Jill Williams
2024-04
I learned about Kangaroof from an advertisement on KOKE-FM radio morning show. A great find! Peter, the Kangaroof representative assigned to my job, was excellant to work with from start to finish. He was patient in walking me through the process of working with the insurance company, very upfront as to the payment process, had a good selection of roof samples and explained the benefits of each, excellent follow-up in regard to when the materials and team were coming to do the work, and they left the area as clean as it was before they did the work. I can not say enough about Peter and the company overall. I would definitely use them again. Kangaroof will be the first company I call.
Ashley W
2023-12
KangaRoof has once again done a fantastic job with our roof. They helped us when a tree fell several years back, and this time it was a hail storm which needed a full roof replacement. The crew is fast, courteous, and thorough; the sales guy (Craig Urban) was awesome in making sure everything that needed done got done, and the Superintendent (De'Andre Price) was friendly, knowledgable, and inspected the work fully to make sure it was done to the highest standards. Five stars all around- I've recommended KangaRoof to several people, and will continue to do so!
Todd Rose
2024-03
I had an awesome experience with the Superintendent from Kanga Roof De' Andre Price coming out to replace the TV antenna that the roofers broke and trashed while replacing my roof. Nobody in the company will even return my calls or texts, they must have been paid by my Insurance company so they don't care that the roofing job still hasn't been finished. But De' Andre Price was the exception, he went above and beyond to replace my antenna and after weeks with no TV, my family can watch it again. Thanks De' Andre you are the Best Person at Kanga Roofing and should be in charge of all customer issues and complaints!
Davey Douglas
2023-12
So for the service has been exceptional. We're in the process of getting our roof replaced due to hail damage and the process has been smooth. De'Andre came out to do measurements for materials and he was professional, courteous, efficient, and when I made a mistake on some info he didn't bat an eye to let me know he's got it covered just in case. Definitely recommend.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-1:30 PM |
Saturday | Closed |
Sunday | Closed |
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