4.9 (204)
4001 Industrial St, Rowlett, TX 75088
(469) 457-2133
firehouseroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tracy Carroll
2023-05
We are so glad we chose Firehouse Roofing to install our new roof! Aaron was awesome and was able to answer all of our questions. He took the time to explain everything to us and did not rush the process, but rather made sure we understood everything thoroughly. He was prompt and very knowledgeable about the company. Every step of the way, Aaron was sure to keep in contact with us making the whole process of getting a new roof installed truly stress free! Hunter, the project manager, was also great the day of installment. Our roof looks so beautiful! If you are looking into getting a new roof, or even roof repairs….look no further! You will not be disappointed!Service: Roof installation
Shirley Smith
2024-03
I Needed roof repair. Have used Firehouse Roofing in the past & love the honesty, results, staff. Project was subcontracted out to Angel Roofing, who did a great job. Mike, Project Manager, followed up with the final inspection to ensure the work was thorough & up to Firehouse standards. Mike also found a small shingle problem that they also fixed at no charge. Firehouse really takes care of their customers. I highly recommend this honest company for any roofing situation.
Grace Ward
2023-05
Firehouse Roofing did an amazing job on our roof. I’m blown away by their professionalism and timeliness in the process. Everyone has been great to work with. Alex especially has been amazing from start to finish. He helped us with insurance, HOA permits, and everything along the way! I’m so glad we chose Firehouse Roofing. Our home looks great!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Jennifer Romney
2023-10
My husband and I cannot say enough positive things about Firehouse Roofing! Needing a new roof and working through the process with insurance was never going to be a fun process, but Firehouse went above and beyond to make it as pleasant as possible. Bradley was patient, friendly, very informative, and supportive as we worked through the process and figured out what product and colors were best for our house. He took many calls and texts and was always happy to help walk us through next steps! Bradley even came by to check on the project when it was underway and make sure I was happy with everything. Christian organized the entire project and went out of his way to make the schedule work for our family and our painter. He was always calm, kind, patient, responsive, and informative- the best customer service a homeowner could wish for! He is an expert communicator who always set our minds at ease. Hunter and Diego led the roofing days, and they were both extremely respectful and careful not to damage our house, yard, and pool! We had just refinished our backyard pool, and it comes right up to the house. We were very worried debris or nails could ruin the new plaster, but Hunter and Diego were very well prepared. To protect the pool, they brought in giant tarps and covered the entire pool and hot tub. And during the roofing, Hunter and Diego were both positive and did an amazing job troubleshooting anything that came up. Their communication was above and beyond at every stage! Hunter managed the second day of roofing as well, and we appreciated have him here very much! Hunter listened and acknowledged any concerns or questions that we had, and he addressed them immediately. He sent photos of everything and educated us on the different types of flashing, ventilation, etc. He worked very well with the roofing team, and they were all impressive and hard working! It was also clear (and reassuring as a customer) that Bradley, Hunter, Diego, and Christian worked incredibly well together, communicated often, and had the same goals for high quality workmanship and happy customers. The roof looks great, and our neighbors have been commenting that they are impressed by Firehouse as they watched the professional set up and protections around the house. They think the roof looks great too! We do as well! Thanks Firehouse! We are appreciative of the fine work you do and the way you treat your customers! I would recommend Firehouse Roofing to anyone without hesitation.Services: Skylight repair, Attic venting repairs, Gutter installation, Attic venting, Roof repair, Roof installation, Attic venting installation
Harwood Dental
2023-12
I was very happy and impressed with service. Eric Wimpee was extremely helpful, knowledgeable, professional and honest.He saved me thousands. They even replaced my broken tile for free.I highly recommend Firehouse roofing and Eric was just amazing. Thank you.Service: Roof repair
David Bryant
2024-01
If I could give less I would I didn’t even hire these people millstone did once I saw that they had made a whole in my roof I asked about what they would do to fix the problem that Gage green had taken a picture of and lied about. then told he didn’t make. Was lied even further saying there is an animal in my attic space (Not true). Even thought I had been on the roof recently, Mark Latham (owner) then proceeds to lie even more saying there’s no way his technique was responsible. Mind you my roof is 5 years old was told it was not there responsible. Piss poor company
Drew M
2023-09
Excellent experience having our roof replaced by Firehouse. Met with two other contractors before contacting Firehouse, and neither came close to matching the professionalism, transparency, and responsiveness of Firehouse.Skyler was very thorough and professional throughout the entire process. From the inspection, to the claims process, working with our insurance and HOA, and beyond, he was available to ensure we had everything we needed, and very patient and knowledgeable in answering our questions and helping to educate us along the way.The work started and was finished on time. The roof looks great, and the cleanup was much more thorough than I expected it to be.Project managers Noah and James were both very professional and friendly during the install. They did a great job at setting expectations and taking the time to thoroughly answer any of our questions.Tiffany, Jessica, and Christian at the office made the scheduling and payment processes very easy and straightforward. Literally everyone we came in contact with was great to work with.This whole process could have been a humongous headache, but Firehouse came through and made it a breeze. I would, and will, recommend Firehouse to anyone who asks.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Skylight installation, Roof installation, Attic venting installation
Phil Negash
2023-10
Andrew at Firehouse came out to my fathers home and gave us a detailed inspection, was very thorough in his processes and helped us through out the whole journey. We’re very happy with his services and would recommend Firehouse to whomever is in need of a new roof. Great job Andrew!!!
Haley Chadd
2023-09
We had the pleasure of working with Firehouse Roofing Company’s Advisor, Skyler Bean, and we couldn't be happier with the experience. His professionalism, attention to detail, and effective communication made the entire roofing project a seamless process. From the initial assessment to the final inspection, he ensured that every aspect of the project was executed flawlessly. His dedication to quality, timely updates, and proactive problem-solving truly set him and Firehouse apart. I highly recommend their services to anyone in need of roofing solutions, and working with Skyler.Services: Gutter repairs, Skylight repair, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Rooftop/skylight cleaning, Exterior finishing, Skylight installation, Roof installation, Gutter cleaning, Attic venting installation, Roof damage repair
Andrew Walsh
2023-08
It was the best roofing experience we have had. Alex Buchanan was our first contact. He was available at any time with a quick text throughout the process. Noah the project manager was great too. My Wife thought he was adorable. Would recommend them to anyoneServices: Roof repair for storm & wind damage, Roof repair, Roof installation
James Bowen
2023-08
We used Firehouse for the installation of a solar attic fan. They were prompt in meeting with us for the estimate.Skyler B. was very thorough In walking us through the process & there recommendations.All interactions with other team members was courteous & respectful.The job was scheduled within less than a week. The installation crew(2) were on time & finished in a day. Orlando was the lead installer - did a great job
Native Texan
2023-11
Update: Since these people left I have found one errant roofing nail in the landscaping in a matter of years. I’ve never seen a roofing crew quite as thorough on their cleaning, leaving NO evidence behind that a roofing job was just completed. They damaged my landscaping none, nor anything else for that matter, and did the work at record speed, and in a nutshell gave me a whole lot more than I was expecting considering the mess that’s generated when tearing off an old roof. Additionally, I’ve had no trouble with the roof, or had to ask them to return to correct anything. Admittedly I live in a simple house, and my roofing job was not complicated, or difficult. I can’t say enough good stuff about this company, and I’d recommend them to anybody.Services: Roof installation, Roof damage repair
MIke
2023-09
We used Firehouse Roofing for roof replacement from hail damage. Alex and Paul were great from start to finish. They helped us understand the materials, answered questions, were there to help with the insurance appraisal, and never pressured us into buying or signing anything until we were ready to move forward. The crew that did the replacement was on time, professional, worked quickly, and did a great job with cleaning up. Our roof looks great, and we did not have to do our own clean up after the job like many of our neighbors who used other companies had to do. During and after the job, Alex and Paul checked in to be sure everything was done to our satisfaction and continued to follow up well after the project was completed to ensure we were satisfied and there were no issues that came up. We would absolutely use Firehose Roofing again and highly recommend them to anyone.
Aaron Gladney
2023-10
It is without reservation that I would highly recommend Firehouse Roofing for your home. Their attention to detail, quality of work, and communication through the whole process was second to none. Andrew Helms was very knowledgeable and helped us every step of the way.
Micah Allen
2023-10
With so many roofing companies out there, it’s hard to find one that you can trust and actually cares, well look no further, Andrew Helms and fire house roofing are the best in the business. Andrew made it so easy for us and made us feel super cared for throughout the entire process. Thank you so much Andrew!!Services: Roof inspection, Roof repair
Jesse Dean
2023-06
We were referred to Alex B with Firehouse by family for a roof replacement after getting substantial hail damage and could not have been happier with the result. Alex was super friendly, knowledgeable, and responsive and the installation crew did a fantastic job. The previous roof put on by our house’s previous owners was done poorly and on the cheap, leaving multiple layers of synthetic barrier, so Firehouse had a few extra removal steps to ensure the new roof went on properly. Fortunately, they were great in dealing with our insurance and getting that additional material removal efforts covered. We ended up deciding to call Alex when we were ready to add insulation in our attic, so you could say we have full confidence in both Alex and Firehouse.Service: Roof damage repair
Brad Nance
2023-06
After the massive hail storm in February 2022, our roof was in need of replacement. I was very cautious as to which roofer to use due to the high number of bogus roofing companies in Texas.A neighbor recommended Firehouse Roofing so we gave them a call for a consultation. We met with Alex Buchanan which was nothing but professional, knowledgeable and a pleasure to work with.Alex inspected our roof and confirmed it needed to be replaced. He showed us options and outlined, in detail, the process of replacing the roof on our house.On the day of the replacement, the crew showed up on time and got right to work. The whole job took one day which included replacing our chimney. The crew were courteous, respectful and did an excellent job. I'm quite certain that after they finished, our yard was cleaner than when they arrived.We could not be more pleased with Firehouse Roofing and Alex. They made the process easy and our house is well protected again.I cannot recommend them enough!Services: Gutter installation, Roof installation
Diane Maguire
2023-09
Skyler Bean was extremely helpful and professional in helping us get our roof repaired. He contacted our insurance and kept us updated over a 4 month period. We really appreciated his help and support. We had great deal of confidence in his guidance. Thank you, Skyler.Services: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair, Attic venting installation, Roof damage repair
Jackie Watkins
2023-11
Firehouse was helpful every step of the way of the process! Eric Wimpee handled all the details and made things super easy! Definitely recommend Firehouse Roofing!
Rachael
2023-09
I was referred to Firehouse Roofing by Milestone because of an issue I was experiencing. There were quite a few things I was impressed with on this visit. First, Eric arrived at 10am, exactly the time I was given by the office. The first thing he did after introducing himself was to ask to see the problem I was experiencing. After checking on the inside of the house, he fully explained what he was going to check and how and why he would check those areas. He used analogies I could understand (I’m not a roofer so that was good) and checked to make sure I understood. After checking 4 places; inside, roof, and two places in the attic, he came to show me pictures of what he was seeing. Even though the issue was not the roof, he gave a full explanation of what he believed was wrong.Eric was one of the most helpful people I’ve talked to and I really appreciate a company that values the customer’s time and experience with them. I definitely recommend Firehouse Roofing.Service: Roof inspection
Joshua Jenkins
2023-07
I just had Fire House Roofing come out for a hail damage consultation and just wanted to say how great my experoence was. Curtis was the one who I initially contacted at their call center and he was understanding of our situation and quick to get an appointment with one of his field team. Alex was the field rep, who showed up on time and was very professional. He took the extra care to put on his shoe covers when entering my house and did a thorough inspection by checking out attic and climbing on our roof while narrating a detailed video of what he was seeing up there. To our relief there was no major damage. If I needed my roof repaired I would have used these guys. Professional, prompt, no pressure sales tactics, just friendly service. Not very common anymore. Thanks guys!
J.E. Martin
2023-09
Upfront and honest. I was very comfortable with the workers being at my house and they did an awesome job. The workers worked from sunrise to sunset to get my roof completed the same day. Ask for Jeff Nutt he is very personable and very informative about roofing. I learned a lot during this process. I definitely recommend Firehouse Roofing to anyone. Thanks again Jeff.Services: Roof installation, Attic venting installation
Cole Jones
2023-10
This company and the knowledge of their employers amazes me. Zayne Mendoza has been such a blessing to work with over these past couple weeks. Trying to go through the process of replacing your roof is so stressful but with firehouse roofing, I have never felt more prepared for something in my life. With all the fly by roofers around, I wouldn’t chance it with another company. Firehouse Roofing is the one to choose for your next roof replacement.
Trent Milner
2023-11
Used Firehouse Roofing to put on gutter guards and do a roof repair. Andrew Helms and the team did a great work and I highly recommend them. Great work and great value.Services: Gutter repairs, Roof inspection, Roof repair, Gutter cleaning
Bob Bennett
2023-11
Alex was fantastic. Professional, on time, explained the details, took pics, and explained options. Work was done quickly and looks great. Would definitely use them again. Great experience.Services: Attic venting, Roof repair
Rob Dalton
2023-06
I had reached out to Firehouse Roofing to do some repairs, but not replace the entire roof. Jake Dunaway was our first contact and was a solid, professional, guiding us all along the way, including working out financing. Jake was efficient and responsive.We had the work done while we were away on vacation, but with him over seeing the job, I was never once worried about it.He followed up after the work was complete with Pictures. Firehouse Roofing corporate did send the pictures that were taken during the roof installation, Which was nice, putting my mind at ease that things were done properly, and everything that was promised was completed. Haven’t even been home yet, but I’m confident and then the job that was done.Services: Attic venting installation, Roof damage repair
Christina Pinheiro
2023-08
I cannot say enough good things about Firehouse Roofing . We had a great experience with them . They were very professional . We needed a new roof and were looking for company we could trust . So happy we found Firehouse Roofing , a very dependable & trustworthy company! Skyler Bean was great to work with helping us through the entire process of getting a new roof !
Tiffany Winans
2023-05
I'm am so glad I contacted Firehouse Roofing for our roof replacement and gutter installation. Alex, our sales representative, was knowledgeable and very honest about what we needed done. He actually listened to our concerns and found affordable solutions to them. Will use Firehouse again in the future!Services: Attic venting repairs, Gutter installation, Roof installation
Letty Armon
2023-05
Great customer service. Bradley Simpson was extremely professional, helpful, and made the process so easy. Rooftop did a great job with our roof and gutters. Their staff followed up to see if we had any questions or concerns. We would highly recommend them. We especially want to thank Bradley for his continuous follow up and wonderful customer service. The Armon’sServices: Gutter installation, Roof inspection, Roof installation
Robert Kirkland
2023-06
Went up on the roof a month ago to look at damage and noticed it was more extensive than I thought. I had used Firehouse roofing before and they did an excellent job, so I called them and asked them to inspect the rest, let me know what it would take to repair. Bradley came out looked everything over, and provided a video of the damage and an estimate to repair. They scheduled quickly, worked around the weather and completed the work within a week or two. As before their work is really high quality. Great work!Services: Attic venting repairs, Attic venting installation, Roof damage repair
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population