4.9 (165)
4410 Lakeview Pkwy # C, Rowlett, TX 75088
(214) 884-8346
riddlebrothersroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Holland
2024-04
Let me tell you about Walter Cano at Riddle Brothers.What an absolutely amazing contractor! He goes WAY above and beyond to make sure EVERYTHING is taken care of (plus some). We have had to fight a lot with insurance and he has been so patient and kind to work with. I started a fight with Breast Cancer in the middle of the roof replacement and then 2 weeks later my house had a sewage backup. Walter is now helping me get my house fixed up. I feel so relaxed knowing he has my best interest at heart and will fix my house up to be amazing while I recuperate!You absolutely can NOT go wrong hiring Riddle Brothers and asking for Walter!! He truly has a heart of gold and is the epitome of what customer service should be! The product is EQUALLY as awesome. I can't believe how much the new roof improved the look of my house.He helped me make sure that the roof color would look amazing with my brick. I am sure it will increase the value of my house. As a single mom, it is amazing to find a contractor that won't take advantage of you and take short cuts. He will get the job done and make sure the job is done absolutely right!The crew was equally as amazing...SUPER fast and cleaned up everything! They started the roof that morning and were done by 3pm! They found some decking that needed replacing and took care of that as well.Check out these amazing before and after pictures of my roof!Again...if you need a roof OR remodeling...call Walter at Riddle Brothers!!
Emily Callaghan
2023-08
Brian was so helpful! He fought with my insurance and corrected them on a few measurements they were off on and helped to make sure everything damaged was included in the claim. His team did great work even in the heat of the summer to get all of my repairs done! He took my concerns seriously and explained the process and materials several times to me. Super happy with the quality of work that was done and the genuine care that Brian had about how my repairs were completed. Brian's team was recommended to me and I am super happy I went with him! Even when my choices of finishes were hard to find Brian worked diligently to make sure all of my trim matched and was exactly what I was wanting. As a first time homeowner there is a ton to learn and Brian made the process stress free because I knew he would get it done!
Elizabeth Padilla
2024-01
Walter at Riddle Brothers and Construction went above and beyond to help us get our roof covered.Our insurance declined us twice when I was working with a different contractor. I contacted Riddle Brothers and they immediately walked me thru the whole process and they fought to get it covered.Very professional company. I would totally recommend them to anyone.We are very happy with the work they did.
Debra Strom
2024-02
Walter and the crew replaced our roof, all trim around the chimney, gutters, screens, stained the fence and repaired damage to two interior rooms including ceilings and walls. Finished product for all areas exceeded expectations! We have hired them to additional work in our patio. Highly recommended.
Lane Cook
2024-03
Had an amazing experience with Tony Foster in our roof replacement. He really went to batt for us when working with our insurance company. Always spoke clearly, honestly, and we always understood what the expectations were for both the roofing company and our part with deductible and depreciation payments. Tony is very very communicative.We had such a great experience working with Tony and Riddle Brothers that we are using them for a wall construction jobs and a painting job.Can’t say enough good things about Tony and Riddle Brothers.
Hermanto T
2023-05
Small part of our roof was damage and I had a really great experience with Tony Foster from Riddle Brothers. He really went above and beyond by responding all my worries even during his vacation. He was responsive, flexible, attentive, professional and arrived exactly when he said he would. He checked everything and making sure everything inside the house was not damage. Repairs done on time by his crew and he made sure everything is right. I highly recommend Riddle Brothers roofing because they did a great job!Services: Roof repair for storm & wind damage, Roof damage repair
Kevin Hamilton
2024-03
Riddle Bros and Tony Foster have been excellent partners in our repairs. Not only were they always available when we needed them, they genuinely care. It is rare you find a company that truly cares about their customers and follows up with every concern. Top notch!!!
Jessie Swendig
2024-01
Great service! Tony Foster and his team stained our fence recently. They were meticulous in their work and it’s beautiful! They also built/stained the fence across the street from us and did a great job as well!
Richard Farrias
2024-04
Tony was very helpful in navigating our journey with our insurance company. He took the time to explain the ins and outs of what to expect during our negotiations. He came out on a Sunday morning and put a temporary patch on our roof with impending rain coming to help prevent more damage. His team that came out to do repairs was on location when promised and finished repairs promptly. Thank you Riddle Brothers and especially Tony for your work and support. You
Al
2024-01
Riddle Brothers Roofing and Construction and Tony Foster were amazing. They helped me get one of our property roof's replaced with insurance approval. It was so easy. We asked for Tony's help and he went to work for us immediately. During the installation he provided me and my wife updates all day long. When we arrived once everything was done everything was cleaned up and our new roof looked great. Tony was kind, punctual and extremely professional. I would recommend him and this company to anyone that has roofing needs.
Brian Stewart
2024-03
Highly recommend Riddle Brothers for any roofing (or construction) project. We were impacted by very heavy winds in 2023 and needed our roof replaced. Matt Marshall and crew were quick to respond and get us taken care of. They were very heavily involved and engaged every step of the way, and they were highly committed to ensuring quality work and personalized service, including dealing with our insurance so we didn't have to. We were so pleased with the outcome that we had them take care of replacing a damaged shed from the same storm (concrete slab, high quality shed, the works) -- again, couldn't have been happier with the outcome. Use these guys for anything you need!
Jared Pace
2024-03
Exceptional service from Riddle Brothers Roofing Company and Matthew Marshall! Today, they installed a new roof on my house, and I couldn't be happier with the results. From start to finish, the team demonstrated professionalism, expertise, and a genuine commitment to quality. The finished product not only enhances the aesthetic appeal of my home but also provides long-lasting protection. I highly recommend Riddle Brothers Roofing Company and Matthew Marshall for anyone in need of roofing services. Five stars all around!
Erika Wofford
2024-04
Tony Foster, Project Manager, did a fantastic job keeping us informed from the initial inspection all the way through project completion. He communicated at each and every step of the way, answering our questions, informing us when work would begin and end, and really just making the whole process run smoothly. Can't say enough great things about him and the entire Riddle Brothers team for the work they did. Thank you!!!
Cathy Stephenson
2024-04
Our experience with Riddle Brothers Roofing was nothing short of remarkable. We were facing insurance-related challenges, and Tony, their dedicated professional salesman, stepped in and worked tirelessly to resolve the issues.Insurance Advocacy: Tony’s expertise and persistence were instrumental in navigating the complexities of dealing with our insurance company. He ensured that our claim was processed smoothly, relieving us of unnecessary stress.Top-Notch Craftsmanship: The roofing job they performed was truly exceptional. From the initial assessment to the final installation, Riddle Brothers demonstrated precision and attention to detail. Our roof not only looks fantastic but also provides peace of mind.Timely Completion: Despite unforeseen challenges, Riddle Brothers adhered to the timeline. They completed the project efficiently, minimizing any disruption to our daily routine.Communication Excellence: Clear communication is vital during any home improvement project. Riddle Brothers excelled in this aspect. Tony kept us informed at every stage, ensuring transparency and trust.Attention to Customer Satisfaction: It’s evident that Riddle Brothers takes pride in their work. They went above and beyond to ensure we were satisfied with the results. Our new roof is a testament to their commitment to excellence.In summary, if you’re seeking a roofing company that combines professionalism, skill, and outstanding customer service, look no further than Riddle Brothers Roofing. They turned a challenging situation into a seamless experience, and we couldn’t be happier with the outcome.Kudos to Riddle Brothers Roofing for their dedication and exceptional workmanship! 🏠🔨 For more information, visit Riddle Brothers Roofing’s website .
Autumn Seibert
2022-04
Can’t say enough about Tony with Riddle Brothers Construction. This guys really helped in all aspect of the process. He took photographs and documented everything for our insurance company. Actually spoke with my insurance company really expedited the process. His crew was punctual, quick, thorough and did an amazing job with cleanup. I would absolutely use them again in the future. We are actually going to have our house painted and new gutters installed in the near future. Need help with you home? Call Riddle Brothers…. They will do quality work at a fair price.Service: Roof installation
David Bianco
2024-04
I highly recommend this team to help you with a new roof, especially if your insurancecompany is denying your roof replacement. It took many months of frustrating work with Allstate, but Mr. Riddle and Walter Cano helped us find a solution to get a 100% roof replacement by insurance. The the finished work, including gutters was 100% quality!
Paula Hall
2024-03
We used Riddle Brothers Roofing after a friend recommended them. Matt did an excellent job of assessing our roof damage and worked diligently with the insurance adjuster on our behalf. He and his crews did quality work from roof & gutter installation to fence repair.
Gina Barrientos
2024-03
Riddle brothers Roofing & Construction is your Best option the staff is very professional .Tony Foster project Manager is incredible from day one ,he makes sure everything flows in order. I am very happy with the work they did in my house and of course in the future I would contact Tony Foster and Riddle Brothers Roof & Construction .Tony Foster thank you once again for all the effort you put into this project .
Edith Contreras
2023-12
Riddle Brothers and Roofing Company did an amazing job guiding us through our first roof replacement. They helped with our insurance claim and made sure to follow our HOA policies. Tony Foster is a great project manager. He answered all of our questions and kept us well informed throughout the process.
Stephen Burkett
2023-11
Riddle Brothers, and Tony Foster in particular, were absolutely amazing - and easily the best roofing experience I’ve ever had. They were very responsive - even on a weekend. Tony communicated thoroughly every step of the process. Tony genuinely cared about our problem, and was extremely personable, professional, and courteous. The team left practically no trace of repair work having been done, as we didn’t find even a single leftover nail or piece of debris in the yard. With kids and pets, that was important to us - but we never even had to mention it. Next time I need roof work done - Riddle Brothers will be the only call I make.Service: Roof repair
Deawn Goedderz
2023-12
We live in Allen and have gone through roof replacement 3 times in 10 years due to hail. I have finally found a roofer that I will use again (if there is a next time, hoping not though). Their crews are excellent...quality work, friendly and respectful of your property. Brett (my contact at Riddle Brothers) made the process as painless as possible. He provided excellent customer service. Highly recommend!
David Lormor
2023-10
We had a great experience with Riddle Brothers. Our project manager, Tony Foster, stepped us through the whole process and helped us coordinate with our insurance company to have our roof and other hail damaged items repaired or replaced. Once everything was ready to go, they knocked out the work very quickly. 100% would recommend.Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Attic venting installation, Roof damage repair
angela Kahan
2023-11
We had the best experience using Riddle Brothers Roofing company. They are very knowledgeable and honest people. Best customer service you could ask for. We had to get our ceiling fixed and our roof replaced. Half of my sons ceiling fell through from our air conditioner pan leaking. We called Riddle Brothers and they came right out and had a crew come start the same day to cover the hole on my son’s ceiling. They did an excellent job. I would definitely refer my family, friends, and neighbors. I actually did refer a friend and will receive a $200 referral. Wow what a deal.I recently had a crew go to my mother-in-law’s house for a quote. They were so honest. They patched up a tiny spot and said she didn’t need a new roof. Well that was great news, because another company told her she needed this that and the other.So if you’re in need of an honest, loyal, reputable company I highly recommend you using Riddle Brothers. Tell them Angela Kahan sent you. I would appreciate it.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Jordan Lormor
2024-03
This is a great company and good people. Tony Foster was very helpful and attentive during the insurance paperwork process. He and his team completed the work in a timely professional manner and provided a top notch product!
mike vance
2023-12
We used Riddle Brothers Roofing & Construction for our roofing needs and we’re so glad we did. Knowing they were local & seeing Riddle signs in surrounding neighborhoods prompted us to call. Zev was our sales & project manager overseeing the job. He was professional, gave an honest assessment of damage upon inspection, and his knowledge in dealing with insurance claims as well as working with our adjuster proved to be an invaluable asset. The roof turned out beautiful & it feels good knowing it was done right. We are pleased with the outcome.I would highly recommend Riddle Brothers to anyone needing a new roof. Be sure and ask for Zev as he’s great at communicating every step with the homeowner and gives 5-star customer service.
Sarah Cook
2024-02
We had such a wonderful experience with Riddle Brothers, especially with Tony Foster! Our roof was damaged without our knowing it during a storm which caused damage in two rooms of our house. Tony went above and beyond time and again with every aspect of the work that needed doing. He helped us file a claim with insurance and made sure that they covered everything that needed to fixed, he was on top of every element of the work getting done(even when we were very busy and hard to get ahold of).These kind of things can be very stressful and Tony takes so much of the stress out of it. He is detail oriented, kind, and it’s obvious he truly cares that the work is done right and in a timely manner. I cannot recommend Tony enough!
David Nygaard
2024-03
We had a leak around a roof exhaust vent that had started to rot the decking under the shingles. Trevor from Riddle Brothers came out and did a thorough inspection both in the attic and on the roof. He provided an estimate for the repair and then followed through with no upselling or hidden fees. The repair looks great and included the new vent plus the replacement of a second vent at my request. The price was surprisingly low. I will definately trust them for future repairs.DavidPlano, TX
Beverly Perry
2023-04
I have used Riddle at 4 of my properties so far for roof installs, roof repair and a beautiful patio cover. Their work is impeccable and if there is ever a need for call back they are on it! I love this company and the way they value their customers and the customer’s property.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation
Jerry Baumbach
2023-12
It was our good fortune to be introduced to Riddle Brothers. In today’s day of automated impersonal communications, we found a real delightful unicorn in Zach Riddle. Zach first met with us at our home to do an initial inspection to confirm that our roof had suffered hail damage and qualified for replacement under our home insurance policy. He then patiently and thoroughly answered all of our questions regarding the insurance claim process. Then he made all arrangements with our home insurance company and joined them to inspect roof, develop replacement cost estimate (including check of estimate to make sure everything was covered). He then scheduled a date for installation and thoroughly and patiently explained the process. If we had any questions or needed any clarification, Zach could easily and promptly be reached by text or cell phone. The shingles were delivered right on schedule and the installation crew showed up right on time and promptly and efficiently installed the new roof and thoroughly cleaned up the work site so it looked as good as when they got here. Zach then came by to inspect work (including a check in the attic) to make sure everything was perfect. He then sat down to visit with us about the finished job. During work it was discovered that 2 layers of underlayment had to be removed before installation of new underpayment, which resulted in additional cost. Zach handled all communications with our insurance company to supplement the initial estimate so this additional cost was covered. Zach then made all arrangements with our insurance company to get the second claim check for all depreciation cost. During the time spent visiting with Zach during the entire process he was, honest, warm and friendly and made us feel like we were dealing with family. He frequently told us to not hesitate to call him personally, if we experienced any problems with our new roof. We can honestly recommend Riddle Brothers as a roofer for anyone’s next roof project without reservation. Our thanks and appreciation are extended to Riddle Brothers!
Chad Mowery
2023-11
I recently had the pleasure of working with Tony Foster from Riddle Brothers Roofing, and I cannot express enough how impressed I am with his professionalism, passion, and dedication to his job. From the initial consultation to the completion of the project, Tony demonstrated an unparalleled commitment to ensuring our roofing needs were not only met but exceeded.Tony's passion for his work at Riddle Brothers Roofing was evident from the very beginning. He approached our project with genuine enthusiasm, taking the time to thoroughly assess our roofing needs and provide insightful recommendations tailored to our specific situation. His depth of knowledge and expertise in the field instilled confidence in us, making the decision to choose Riddle Brothers Roofing an easy one.What truly set Tony apart was his unwavering commitment to customer satisfaction. I am not the easiest person to please, but he was there for me every step of the way, always ready to address any questions or concerns I had. Tony's responsiveness and accessibility were unparalleled, and his genuine concern for our satisfaction with the project were evident in every interaction.One standout quality of Tony's service was his daily check-ins to ensure that all our needs were being met. This level of attention to detail and proactive communication was not only reassuring but also a testament to his dedication to delivering exceptional service. It made the entire roofing process seamless and stress-free.Riddle Brothers Roofing, and Tony Foster, truly stands out as the best in the business. The quality of their workmanship, combined with Tony's passion and commitment to customer service, makes them the go-to choice for any roofing needs. I wholeheartedly recommend Tony Foster and Riddle Brothers Roofing to anyone seeking top-notch service and results that exceed expectations.
Monday | 9 AM-5 PM |
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Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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