Advanced Custom Windows

Jonathon Rittenhouse

2024-02

I am going to preface this with I know nothing about windows other than some can open and some don't. I called the office and spoke with Whitney on a Monday and let her know I have some windows that would not shut all the way. She let me know that she can have someone out the next day to take a look and quote, if needed, (at no charge). We scheduled to have someone come look at 12pm the next day. I received a call from Andrew at 11:49am the next day letting me know he was at the residence. Andrew and Clay looked over the window and were quickly able to determine the issue (house settling caused the window frame to bend slightly). This made sense as several other windows had the same issue. They were able to gt all windows to shut within 45 minutes. They were professional, courteous and honest. Like I mentioned, I know nothing about windows. They could have told me there is no fix other than new windows and I would have believed it. Prices were fair, work was great and employees (Andrew, Clay, and Whitney) are 10/10. I will go to only these guys in the future. Thanks again!!

Glenn McCleery

2024-05

Called numerous window shops here in San Angelo. They either told me that they don't deal with double pane windows just triple pane. Another shop told me they would call me back to schedule a time with me, that was 3 months ago, I still haven't heard from them. Advanced Custom Windows came out the dY after speaking, and got the job done. No problems. They have my business.

Robin Chanteuse Dylan

2024-01

Too bad there isn't a ten star option because Advanced Custom Windows merits better than a five star rating. I had them replace every window in the house I used to own & recently had them install seamless gutters on the house I have now. They also replaced some windows & put in a new storm door. It's a great company with excellent quality work & very nice personnel.

Kerry Stewart

2023-12

Andrew and his crew, as well as Whitney and Charles Jolly, were very professional and friendly. They showed up as scheduled and were very efficient. The windows look great and are a vast improvement over the existing windows. I highly recommend Advanced Custom Windows.

Lisa Kidd

2024-01

I highly recommend Charles and his crews !! The estimate that was quoted was spot on. The installing crew were hard workers and very polite.. They cleaned as the windows were installed and kept everything picked up. I will definitely use them again !!!

Ray Francis

2024-03

Professional installers. They crew worked fast and cleaned up as they went. Windows look great on my house and my Mom's house. If we need windows again, this the company we're calling again.

Jojo Francis

2023-12

Charles, Whitney, and the gang did an amazing job replacing my doors. They care so much about their customers and their craftsmanship. I'm recommending them to everyone.

David Welch

2023-05

I had Advanced Custom Windows replace all the windows in my house with double-paned windows. Shopped around at a few different local window places and they had the best price. The salesman never pressured me to buy needless upgrades or overly expensive windows - in fact, he encouraged me not to go with triple paned windows. Whitney, who answers the phone, is extremely friendly and helpful and called after the project was complete to make sure I was happy. The workmen showed up on time and completed the job quickly and professionally. They cleaned up the majority of the house and yard, though there were still some bits of glass and debris on the property when they left. Overall, however, I am very happy with this company, their representatives, and their workers. The windows also look great and are a huge improvement over what we had before. Time will tell how long the product holds up, but I am hopeful and confident that they will honor their warranty should any issues arise. Would highly recommend them.Services: Window installation, Double pane window installation & replacement

Kayla Castillo

2023-06

Very impressed with this company! We contacted them due to our dog eating through a door. We had a birthday party scheduled and needed it replaced asap. They jumped on it and got it done! They remained in contact with me for updates and scheduling. Customer service was beyond our expectations. We look forward to using you guys again for the back doors and front door! Highly recommend!!!Service: General door repair

JK Schmidt

2023-09

I have a 100+ year old ranch house that's windows were about to fall off. ACW answered by coming out a couple of times from San Angelo, two hours to my ranch to measure the multiple sizes of windows, suggested what to use, ordered them, came out when they scheduled. In 2 days the windows were removed and installed the perfectly fitting new windows as well as removed all of my old window garbage. ACW is going to come back out to replace 3 screen doors and another window screen set for meThis was a big job and I am very happy of the work, attention to detail, care of my property, and just the "how can we make it better for you" attitude. Whitney, Andrew, Clay, along with Charles the owner? and I cannot remember the other ACW folks, but their company and what they do, can certainly help you out.jkServices: General window replacement, Window installation, Double pane window installation & replacement, Window repair

T Babe

2022-05

I would like to thank Advanced Custom Windows and staff for such great service. My kids and I were very hot in our 85 degrees unable to open a window to install a unit due to our central air breaking. Charles came out and fixed everything for us. We are so grateful full for the wonderful job, great price, and professionalism. I couldn’t have found a better company. Thank you very much for meeting our needs going above and beyond to help my family! You are a true blessing. I highly recommend this company, they really care about their customers and have exceptional customer service!Thanks again Advanced Custom Windows - You all are an amazing company

Brandi Whitlow

2023-05

Communication with the owner is HORRIBLE. He either takes literally weeks to respond, or doesn’t respond at all. The only reason that company is staying in business is because of the crew leader, Andrew. He goes above & beyond to make sure everything is perfect and stays in constant communication with customers- even after the installation is complete. Thanks, Andrew!!Service: Window installation

mikala brownfield

2022-05

This company did a great job on the installation of the new windows. The windows are a quality product. We were very impressed with our interactions with Charles the owner. He was responsive and professional.We will use this company again, when it is time to replace the other windows in our house.Service: Window installation

Chris Sweet

2022-05

It took quite a while to get things rolling because of the magnitude of hail damage in our city and because of supply shortages, but once the crew arrived at our house, they worked steadily and professionally and remained in constant communication with us. They answered every question or concern my wife and I presented with detail, patience and professionalism.Their work was very good and if we found something that wasn't quite right, the crew very quickly corrected it with a fantastic spirit of quality service.We will need windows and garage door openers sometime in the future and Advanced Custom Windows will receive a call from us when we are ready.

Steven Brown

2022-05

Advanced custom windows is a great company. Mr. Charles Jolly the owner is a very good man who has helped me personally on more than one occasion he's honest polite and has done a good job he has strong Christian values and I hope this business continues to excel in the community of San Angelo I worked for him installing garage doors he was an excellent employer thank you Mr. Jolly for being a community leader. I hope my own business can someday operate in a way similar to yours. and your values or an excellent example in which I hope

Mike Hitchcock

2023-05

They did a very professional job replacing all the windows in my house in one day. Very polite and cleaned up perfectly. I highly recommend.Service: Window installation

Jennifer Durgeat

2022-05

Wonderful company! Came to give us a quote for a total window replacement and saved us money by suggesting ways we could cut costs. Had all our windows replaced in 1 day, and they came back on a separate day to install our front door (it wasn’t in yet.)I’d definitely use again... but these windows better last a while haha!Services: General door installation, Window installation

Lisa Marley

2023-05

Entire team was wonderful. From Charles & Ashley in the office, to the team that did the work! They were all professional and worked diligently to get the job completed. Kept work area clean! Highly recommend them!Services: General window replacement, Window repair

Kayla Wagner

2019-05

I would certainly recommend Advanced Custom Windows to anyone looking to replace their old windows. We had a quote done in late December, they installed them yesterday. The installers were polite, professional, and respectful. Everyone we dealt with was patient and knowledgeable. Thank you!

Tiffany Springfield

2023-05

I am so thankful I found this company. I’ve had gutters and a window installed by them, and their work is impeccable. Great, friendly people who will go above and beyond to make sure you’re taken care of and happy. I’ll be using them for all of my window and gutter needs.Service: Window installation

Michael McEligot

2023-05

Advanced Custom Windows did a great job of replacing my single pane windows with double pane windows. They look great and the team was very professional. The new picture window had neighbors stopping to look at it. I highly recommend them.Service: Double pane window installation & replacement

Rebecca Potts

2022-05

More than windows!Mike with Advanced Custom Windows was very knowledgeable and helpful in finding the right gutter and the rain barrel for my home. He took the time to explain the process. Pricing was reasonable. Excellent installation. I plan to talk to Advanced Custom Windows first with future projects.

Kirt M

2018-05

They did a good job on my outside screen installation and the technician was friendly. It took about two weeks for them to build the screen for installation. The only issue was that I came home to the wrong screen color. Still looks good, but for the money I paid I was hoping to get the right color. I would still recommend them based on the quality, just make sure you are home when they come to install.Update: the company did call back to fix the problem. This goes to show they care about their work, solid place!

Jeanette Driskell

2020-05

We bought windows from Advanced Custom Windows over 15 yrs ago. Those windows are still perfect. This year I went back to them for 10 windows for our porch. Same friendly, informative service and installation. All measured correctly, arrived on schedule and the service folks show up on time! Easiest window replacement ever. All the windows in my house have been replaced by Advanced Custom Windows. They are beautiful, they last and the staff make it so simple. I highly recommend Advanced Custom Windows.

Velma Elizardo

2022-05

Took almost 5 months to get the windows installed due to shipping difficulties they had but once they got all the parts, the installation was completed in one day and the new windows in our enclosed patio look great. The installers were very friendly and answered any questions we had.Service: Window installation

Denis King

2018-05

I am completely satisfied with the window quality, service, and installation. The crew was professional and efficient. They did the install and cleanup in a short amount of time. The product fit, finish, and appearance is superb. I am very pleased and will do business with this company in the future. Thank you.

Crystal Benge

2019-05

I haven’t gotten my windows or siding done yet but they have been so patient with working on moving my dates back and helping me wait till I get my home loan. They are constantly calling and checking to make sure their business is the right business for me and just sweet people. I hope that when they come to do my house (and make it beautiful) I will have the same experience I’ve been getting with them. 💕

Elizabeth Harlow

2017-05

Advanced Custom Windows is awesome!!! We can't say enough about how pleased we are with the quality of work and customer service they gave us. They have helped us make our home even better. Thank Advanced Custom Windows!!!!!--------Colin and Elizabeth Harlow

Teresa Bell

2023-08

Installation was very fast. Installers were nice. Caulking not the best but OK. Follow-up on fastening screens not completed.Service: Casement window installation & replacement

Jennifer Wiese

2023-06

Advanced Custom Windows replaced 5 of my windows with picture windows. They were professional and did outstanding work! I could not be more pleased!Services: Window installation, Window frame repair & replacement