Onyx Solutions

David Cohen

2024-04

Unfortunately I am unable to give a good rating due to the fact I did not receive the estimate promised to me and have tried contacting Louis multiple times about the estimate I was supposed to get and have not heard back.Louis came out a couple of weeks ago to look at a bathroom remodel we needed to do. Seemed very interested in the job and I let him know I absolutely had to have the quote by the 15th of April 2024. Today is the 18th and I have not heard from him. I was really excited to work with Onyx Solutions as they seemed to be a great choice out of the several contractors that gave me estimates and I even intended on going with them even if they were not the lowest quote. I am glad they didn't send a quote because bad communication is a pet peeve of mine and is a deal breaker for me.

Mac Burnett

2023-10

Michael “Wolf” was amazing. We have sadly been burnt in the past so when He came to fix our AC and stayed until everything was perfect, we were so grateful. He was beyond kind, thorough, and determined. He explained EVERYTHING to us and made sure we were in the loop with what was going on. He went out of his way to get our AC fixed completely today. He pulled out all the stops for us!!He was very knowledgeable and we just can’t thank him enough for going above and beyond!HIGHLY recommend you request Michael “Wolf” for your needs. HE will get the job done.Services: HVAC system maintenance, A/C system maintenance

Vanessa Castillo

2024-01

Crew works in a timely manner, office staff is super friendly and they put out quality work! Highly recommend for any residential or commercial work!

Justin Hawkins

2024-03

Eddie and his crew did a fast and amazing job of unclogging the pipes at the Stripes 256 convenience store. Thank you

Rebecca Natividad

2022-05

Edward was/is amazing! Extremely professional & great at his job. He was very proficient & very polite easy to chat with. He recognized & didn’t do just a bandaid fix, but in fact went FURTHER & fix the issue all together, recognizing other issues! So grateful! Will def be using this company again! Thank you Edward!Service: Plumbing leak detection

Nicole Paker

2022-05

Edward came to replace my broken toilet. He is an exceptional service plumber and quite pleasant to chat with. I am referring all my friends and family to Onyx Solutions for their housing needs. Thank you so much Edward; you’re the best!Service: Toilet repair

Melissa Matlock

2022-05

Edward fixed our tub in 20 minutes! He was our 2nd opinion because Mr. Rooter wanted me to spend an additional $250+ for a camera on the spot and turns out we didn’t even need a camera! We just needed someone who knew what he was doing. I’m so thankful we went with an additional opinion and I will be calling Onyx Solutions if anything happens again. So thankful!

tom sims

2023-05

Great service, punctual. They got in and provided diagnosis, AND fixed my unit on the same trip. Onyx will stay my go to hvac and plumbing company always!

We B RVing

2022-05

I hired this company to do a construction project in Robert Lee due to the good reviews on here. Luis came out, bid the job & was responsive until he collected a $6000. Deposit. After that, the communication dropped, he made one excuse after the other why the plumber, the electrician, etc. couldn’t make it out to do the work. Then he would say they would be there day after day, week after week. They were supposed to start and finish the job in six weeks. Three months later still nothing. We learned that they had been fired and run off 3 other jobs recently due to same issues. We finally told them we couldn’t put up with this anymore and to return our money. We have never heard a word from Luis or the owner of the company since that day. Of course they never returned our money. Crooks! We are told the owner and Luis are best friends. Dishonest liars in business together from our experience.I would not recommend this company. They bid the job, took the $6000. down payment money and wouldn’t or couldn’t fulfill the job. This was our horrible experience with Onyx Solutions.

Esteban Uvalle

2022-05

What can I say about Edward that hasn't been said about Brad Pitt, he was smooth fast and polite, I'm very pleased with onyx solutions as a whole from Carla in the office to his manager Louis answering my questions. Will use onyx for life. Thank you Edward for all you did on my plumbing!

Melissa Lindsey

2022-05

This company is the best in town HANDS DOWN ! very responsive and polite and Funny Edward the technician was very prompt and explained everything and did one heck of a job in a timely manner! Very honest and dependable! Thanks Edward You Rock!

Davonte Taylor

2022-05

Edward is the man! Fixed my tub in 15 minutes while in mid conversation. He definitely knows what he’s doing! Highly recommend you giving him a call!

Tyler Elizabeth

2024-01

Professional and polite. Great company

Margaret Uvalle

2022-05

Very impressed with Edward Parker. He is very friendly and professional. He is a very good technician and a wonderful asset to your company. I will refer my friends to use yall.

Diana Banks

2021-05

I would never recommend this company for work.!!! They were suppose to fix my ceiling fan. They came out, took my check, told me I needed a new fan and they would be back. They did not come back. They would not return my calls. I tried many times to reach them. You would think they could at least call me back and say they were busy or something . Not a word!

Duncan Elliott

2022-05

Onyx sent out Edward Paker. I was having fitment issues with my new kitchen faucet. He came and trimmed some areas, installed and water tested my faucet for me, will definitely call for my next issue.Service: Plumbing fixture installation

Shane Doege

2022-05

They were responsive, on time, communicated well, and did a great job fixing our washer connections. I will be using their services for all my plumbing needs from now on.Services: Plumbing leak detection, Plumbing fixture installation

Sterling Shelton

2021-05

This company has been hired by my employer for various services including door installation, painting, electrical wiring, trim work and several other services. Very professional and always pleasant towards myself and other staff at our facility.

Priscilla De Luna

2020-05

I know I can rely on them to fix my air conditioner especially at this time of the year. I’d consider Onyx as a reliable and trustworthy contractor. Definitely would recommend them to anyone!

Christopher Edwards

2023-10

They suck at the hospital they flood with sewer water and it's dangerous I don't think it deserves a rating 3 days within a month

Mayra Castaneda

2020-05

I was having AC issues, called Onyx solutions they sent one of their guys to analyze the problem the gentleman came out explained in detailed what was the issue and had the problem fixed immediately! Great customer service I highly recommend this company in the future!!

Alexandra Lozano

2024-01

Great customer service 👌10/10

Alejandro Tovar

2021-05

The crew did an exceptional job ! Thank you Michael Arango and the staff for being on time and doing quality work ! I will be using them again !Services: HVAC duct & vent repair, Thermostat repair, Repair HVAC

jose carrillo

2022-05

Michael came in and gave me a quote and was reasonable! My x wife cheated on me and destroyed my man cave, onyx came in and repaired everything! Guys are A1!Service: Drywall repair

Mayra Martinez

2020-05

The experience that I had with this company was great! Everything was performed in a timely manner. Very professional!!! Would highly recommend Onyx solutions!

Dustin Stratton

2020-05

I have been waiting two months for them to come out and change the fan motor on my unit. Not one person has contacted me in the two month time period.

David Wilson

2022-05

Had a Great Experience, Edward is very Professional and got the job done in a timely mannerService: Plumbing pipe repair

Brad Heare

2023-05

Edward was wonderful! Honest, kind, and helpful! Highly recommended as a plumber!

Pam & Walt Parr

2023-05

Edward was Very professional & extremely competent. Highly recommend!

Cera Kepley

2022-05

Onyx solutions sent Edward parker out to fix my plumbing he was quick and honest about what the problem was I'll recommend onyx solutions to everybody I know!Service: Shower repair