Snow Bear Heat and Air air conditioning repair service near San Angelo

glenna haney

2023-12

I had a great experience with Aaron. He was very patient with me in explaining everything he did. They now have a life time customer. He was very professional and such a nice young man.

Heather Wylie

2023-09

Aaron is a lifesaver! He took the time to explain to me what parts had gone out in one of our units. He even told me what to watch for as part of the unit is aging. I so appreciate his time - and I'm so thankful that he came out to fix a broken part (the high today is 109). Great company. Definitely recommend them.Service: A/C system repair

Alexis Summers

2023-06

Great experience! The technicians Aaron and Alex were wonderful. They were prompt and very professional. They diagnosed the problem and gave their suggested remedy after a thorough review. Very knowledgeable. They provided me with very helpful education about my AC unit. Definitely recommend and will be using them for future needs!

mel Fields

2023-06

I am very pleased to say this company is did an amazing job on getting the repair done on my AC unit. The tech Alex was here within 30 mins of me calling about my issue. The receptionist is very polite and professional and understanding. I will definitely do business with this company again . Thanks again Snow Bear Heat and Air.Service: A/C system maintenance

Joe Reilly

2023-07

AARON MCMURRY, very professional been messing with my air conditioners for 4 years with another company and Aaron finally got it all worked out. Aaron took the time to explain everything he's very knowledgeable in the work that he does. I'm very satisfied with his work.Service: A/C system repair

Nicole St. Germaine

2023-06

I have a house with a very old A/C system that has been experiencing issues for the past year. We have used 3 other repair companies previous to calling Snow Bear, and we have spent well over $2000 in the past year on fixes that didn't work. We called Snow Bear because we were tired of not being listened to and for being charged for fixes that did nothing.The office assistant as well as the service tech were very professional, responsive, and efficient. I really appreciated that they ran a diagnostic to find the problem. Most companies do not do that and it has lead to a lot of wasted time and money for us. The tech found the problem immediately and fixed it, as well as advised us about other potential maintenance issues and even answered our questions about replacing the system.Service: A/C system repair

Logan Burnett

2023-07

My ac went out on a Friday night and my home warranty wasn’t going to send anyone out until the next Monday. I called and they came out that same day and got my ac working until my home warranty could come out. Customer service was absolutely amazing. Will definitely recommend to anyone having ac troubles!Services: A/C system repair, Repair HVAC

Jason L

2023-05

I signed up for the bi-annual service and the company was able to set me up with a next-day appointment, even though I technically missed the spring window. Aaron was able to make it on time, even though I accidentally gave the company the wrong address which sent him further out. He was very knowledgeable and professional. He came fully prepared and even went out of the way to check all of the potential issues and answered all of my questions.Pros:*Very professional and quick*Fully prepared with all equipment needed*Answers technical questions and covers all concerns*Checks everything and goes the extra mile to ensure the job is done right*Makes suggestions for improvements/upgrades without pushingproducts*Works for a larger company but he is a local contractor*Very good pricing. Doesn't charge ridiculous service fees just to come out and look at thingsCons:*Haven't found one yet. I'll update if something crazy comes up, but this contractor and the company are perfect so far. If anything, it would be cool if the company had an online account management/payment system, but that is not common with HVAC contractors/companies and definitely not worth lowering the rating.Services: HVAC system maintenance, A/C system maintenance

Candi Garcia

2023-05

Aaron was awesome! I went with this company because of all the positive reviews and they did not disappoint. I experienced first hand everything I read in the reviews! He knew what he was doing and was upfront on what needed to be done but gave me several options. Will definitely continue to use them!

Belinda Wright

2023-05

Aaron was here less than 2 hours after I called. He was very professional & knowledgable. He explained things very clearly. I was very impressed & will definitely recommend!Service: Heating system maintenance

L Madrid

2023-05

Aaron was very honest and helpful. He explained exactly what was going on and what we needed to do to prevent it from happening again. He talked to us about our options and the benefits of each. I had been through 3 previous companies and not one gave any explanation as to why our system was no longer working the way it was. They will be my go to for HVAC.Services: HVAC system repair, A/C system maintenance

John Logue

2023-05

I've been getting my HVAC serviced by Snow Bear quarterly, for the last 2+ years. This team, from the receptionist to the techs, are consummate professionals. My system is over 16 years old and they keep it going without a hiccup! Most importantly, they have never tried to upsell me or pressure me into an unnecessary repair and they always go above and beyond what I would consider a standard HVAC service. EXTREMELY HIGHLY RECOMMEND!!!!Service: A/C system maintenance

Jay Shock

2023-05

Aaron was great. We just bought a new home in San Angelo and had another HVAC company inspect our new home. The other company said we needed $3,500 in repairs. Aaron tested our system, and let us know the only repair needed was new batteries for the thermostat and gave us great tips for what we could do if we wanted to improve our cooling.Service: A/C system maintenance

Lily Auker

2023-08

Kaitlyn was SO helpful getting me approved for financing and answering all my (many) questions professionally and personably. She is a rockstar at customer service!Services: Installation, HVAC duct & vent installation

Gabby Suarez

2023-05

Alex and Aaron were very professional and on time. They diagnosed the problem quickly and fixed it just as fast. Great company would recommend to everyone!!!Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, Repair HVAC, Heating system maintenance

Elia Luther

2023-05

Aaron is God-sent. He is a licensed technician and knows his job well. If your A/C unit does not necessarily need to be replaced and he can repair it, then he will. This kind of honesty is hard to find. I will buy my unit when I am ready from Snowbird and request Aaron's service.Service: Repair HVAC

Catherine Robinson

2021-05

They sent Dan out to my house yesterday to look at my hvac system because it stopped working! Within 15 min of being here he figured out what was wrong with it. It was very cheap for them to come look at it like 7$ cheap (I think cause I was a new customer) everywhere else was 50-100$. They came back today and within what felt like 10 min my air was back on and working! This is my first experience of having to deal with this on my own and it was a positive one! I will be recommending y’all! And thank you Dan my kids are happy to not have to deal with this West Texas heat inside our home lol!Services: A/C system repair, Repair HVAC

Deborah

2023-06

Super friendly and informative. They got me in on the same day as well!! Definitely suggest using them, was a pleasure.Service: A/C system maintenance

KC Show

2024-04

Dan with Snow bear was very knowledgeable and helpful!

Jeffrey Onstott

2023-05

Aaron was very professional, helpful and knew his job, and was quick to explain everything and worked quickly. We will use Snow Bear again!Services: Heating system repair, Installation

Ariana Trevizo

2023-05

Aaron was very professional! On time and very knowledgeable about the system. Gave us good information to keep up with the maintenance. Very good pricingServices: HVAC system repair, Repair HVAC

Heath Williams

2023-05

Very Knowledgeable and Professional Crew! Diagnosed the problem of my ac system really quick and got it up back and running in no time! Highly recommend!Services: HVAC system repair, Repair HVAC

Jon Hayden

2021-05

Very Professional, very responsive. Very reasonably priced for diagnostics. Would highly recommend this service. Karen Kirby has been a blast to talk with and is very knowledgeable.

Samantha ballard

2022-05

Highly recommend them for replacing any ac units and very reasonably priced. Great financing options as well! So glad one of my clients told me about them!Service: Installation

Patricia Mabry

2021-05

We had to get the central unit maintenance to sale our home. They did a great job, on time and helped with everything we asked for. I would definitely recommend them.Service: HVAC system maintenance

The Little Hive

2021-05

Dan was very good at his job. I was very pleased with the service I received and will be recommending them to my friends and family.

Tony Fay

2023-05

Technician (Aaron) was prepared, professional, and fast! Will definitely be using Snow Bear again.Service: A/C system repair

Jose Caudillo

2021-05

Technician Leiver came and did a great job on my unit. Very professional people and great company, will recommend.

Cynthia Wilson

2023-05

Fantastic service I have gotten in a long time!Total two 👍Great job polar 🐻‍❄Service: A/C system repair

Diego Romo

2022-05

Dan did a very good job in representing Snowbear today. Very informative and very knowledgeable about Heating and Cooling