4.4 (148)
5010 West Ave, San Antonio, TX 78213
(210) 634-1879
beldon.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Wexstaff
2024-02
Sales pitch is to long learn to read the room especially when the potential client tells you he has a meeting in 30min. The price is 10x the cost of normal gutters. Normal quote for my home from 3 different companies was between $1-2k. The quote from Beldon was $11k.EDITED. I was spoke with a team member after this review and resolved a few my concerns
Bertha Garcia
2023-11
DJ Daywood was very professional! He explained everything in detail, but the estimate he gave us is too much. We have declined to have Belden install the gutters. We cannot afford it at this time. Thank you. Again, Mr. Daywood was the best in explaining everything. You are lucky to have him working for you!
Joe Matlock
2024-04
The crew were in and out in a couple of hours. They were clearly knowledgeable, fast, and efficient! The system was tested by Mother Nature two days later and it worked like a charm. Very happy!
Dick Enderle
2023-05
Beldon did an outstanding job changing out our siding with Hardy plank. Jay, the project manager was in touch with us every day. Nick and Dylan were very friendly, professional and Nick briefed me each day on what they would get done that day. I cannot thank that team enough for the job they did. We also had the Leaf Guard gutters done. Those guys were in and out in a day and also did a great job. Jay over saw the whole project for the company. He responded to my questions immediately. He would come by and made sure everything was well done. Thanks Jay.
Crystal Benavides
2019-05
We are delighted with our home improvement project and would highly recommend Beldon San Antonio. Adam Moreno helped us envision our project with great ideas for enhancing the overall look and function of the home. We appreciated his attention to the accuracy of implementation as the work progressed.We are also extremely grateful to Michael Moreno and his crew for their dedicated hard work, professionalism and skill, and meticulous detail. They arrived every day on time, worked steadily, and cleaned up the site after each work day. They were skilled in adapting to plumbing and electrical surprises that were peculiar to our house as the old siding was removed and replaced with new moisture barrier, sheathing, and cement fiber siding.The Leafguard gutters look very nice, and are color matched to the cement fiber facia. This project is certain to preserve our home and increase the overall value of the property. We are glad we chose the expertise and reliability of Beldon for our siding and gutters.
jsp526
2020-05
Product: Full view storm door, Consultant: Jay Benavidez.Nov 19, got an estimate and liked everything they said. Someone was to come out that week and get measurements. I asked if this could be done before Christmas and the response was they can put in an expedited order.Nov 29 I ask to get an update, if someone is coming out for the measurements and finally I get a date of Dec 2nd.Dec 12, I ask for an update to be sure we are on track for before Christmas. So I text Jay for one.Dec 20, the update for the door is here... Delay in shipping so the door wont get there till Dec 27.Jan 3, I ask for an update and if they got the door. The response was another delay in shipment and manufacturer set a delivery date for Jan 17From here on, we now just need a date for install. I am now talking to the lady to set a date and time for Jan 24 10am, That weekend I was out of town so I had a friend cover me from 8am until someone showed up and finish. They told me a set time of 10am for Jan 24. Later a message that it would be a window from 830am-10am... the day of installation the installer was sick. Someone didnt show up until 11:50am. Installation took 1 hour. The door looks great.I included those dates so everyone can see the process for this project. I was the one taking the initiative and getting answers because unfortunately I wouldn't get the updates.Communication was the worse part of this. If that gets straightened out then I'd recommend working with Jay and Beldon.I wanted a door and finally got it.Thank you Jay truly for your help.
Bera Dominguez
2023-11
My sister got a new roof from Beldon , I happen to be there since I will be needing a new roof too I asked Mr Lee Vega several questions he was very professional and very knowledgeable, He answered all our questions was very friendly, My sister was very pleased with the service she received , He left a great impression.We will definitely be calling Beldon soon thank you .
Asianhotlinebling
2023-11
My family has been using Beldon and purchased leaf guard from Deejay, best investment we have made by far! 10/10 recommend
Kathy Wire
2024-03
The experience has been overwhelming but this team have been great explaining every step. I appreciate the kindness and feeling they care.
Amber Schlageter
2019-05
We are very happy with the service that we received from Jay Anthony Benavidez when we purchased the gutters for our home. He did a great job at explaining all of out options, lifetime warranty, and cost.The installers arrived on time and did a great job with the work. Larry, Pablo, and Isabel left the area clean and were very respectful of my time and home.I would most definitely recommend this company and crew to anyone who is in the market for these services. Thank you so much!
David Jones
2024-02
Estimator pleasant and arrived on time, but Beldon’s gutter guard system requires the removal and replacement of the entire gutter system, which is ridiculous and wasteful
Helda Tilleria
2019-05
I am very happy with my new gutters! Mr.Caleb Mitchell from Beldon was on time for our appointment and was very professional. He was thorough about explaining the work that we would be having done and showing us all the materials we could choose from for our new gutters. When Justin came to install our new gutters, he was also professional and on time. Once the work was done he did a great job of leaving our yard spotless! I would definitely recommend them, they did a wonderful job overall.
Phillip Dalton
2020-05
A neighbor notified us that she was having a Leaf Guard Gutter System installed by Beldon and invited us to stop by her home and look at the system. We went by her home and looked at the system. I contacted Beldon, as well as another gutter installation company, for a proposal to install guttering at our home. After seeing the Leaf Guard installation on our neighbors home, we decided to hire Beldon. I would like to especially commend our project consultant, Phillip Garcia, as well as, Raul, who was in charge of the Leaf Guard installation.Phillip Garcia was perhaps the best sales consultant we've ever encountered. He was knowledgeable about his product. During our consultation, he was courteous, patient and answered every question we had. We signed a contract to have Leaf Guard installed and with in hours, he had all documents processed and sent us via e-mail.Raul and his installation team contacted us by phone to let us know they were enroute to our home. The arrived promptly, introduced themselves, walked through the project site and explained the installation project, answered questions. They began the was complete within an hour and a half. It was a most efficient install and they cleaned the area upon completion. I signed the necessary documents and they were on their way.Good job Beldon. I am happy to know there are such professional and efficient employees who take pride in their work deploying the Leaf Guard system..
Mike S
2022-05
The Leaf Gard gutters on my home were damaged by hail in 2020, so I recently had them replaced. I want to emphasis that my review here is for the installation crew and foreman.The (San Antonio) installation crew consisted of Adam, Stevie, David and James. They showed up on time and were respectful of both me and my property through the whole job. They worked so efficiently that it took them only about three hours to complete the (re)installation, and they cleaned-up after themselves in a way that was much appreciated. I inspected their work after the job was completed and found it flawless. I can't say enough good... this was top quality work by top quality people!
Michael Rodriguez
2019-05
I had my house resided and the gutters upgraded and satisfied does not even begin to explain how happy I am with the service provided. Within three weeks of me signing my agreement Beldon had people at my home beginning the work. Had it not rained they would have finished in less than five days. I cannot be happier with the results at my home. From the very start all the personnel I interacted with provided my with fantastic service and it made me very comfortable knowing I had a group of professionals who took a significant amount of pride in their work. I have a few more upgrades and I completely intend on using Beldon for future work.
Shirley Hou
2019-05
UPDATED POST October 2018 - after writing my original complaint on Google, I was able to reach someone in the office to schedule a service appointment within 2 weeks. On the day of the appointment, the installer arrived on time. The job took about 4-5 hours because there was intermittent rain. A new downspout was installed; a few days later the manager came out to inspect the work. We are happy with the installer's work, but we continue to be perplexed by the difficulty of getting a hold of someone in the office. I have updated my review from 1 star to 3 stars.ORIGINAL POST - Beldon's has been completely unresponsive to my repeated calls and website inquiries to get a service call to my house. We have the Leaf Guard system and need to adjust the tilt and add a downspout. The company has reneged on two, confirmed appointments - complete no shows. I have called their call center and the direct Houston line. I suspect that they care more about selling new systems than maintaining old ones. DO NOT BUY LEAF GUARD from this company! You may be happy with the system, but it is impossible to get them serviced later on.
Tina Hurley
2018-05
Installers arrived on time. They had to stop for a short period of time when it started raining, but luckily it didn't last long and they were able to continue working. They did a great job and explained everything they were going to do. They should me where there were issues around the power lines to my house and how they were going to address them. They cleaned up the mess removing my old gutters caused and left my property very clean. They were very nice and efficient and kept me posted throughout the installation. I would definitely recommend Beldon RainPro gutters to my family and friends. Much better quality than simple metal gutters. Thank you Beldon.
Phil Delp
2019-05
We couldn’t wait for it to rain after our new gutters were installed! And… they performed exactly the way David Rowe had shown us at our kitchen sink! By the time David had introduced himself and given his presentation of LeafGuard, he was more like good friend we had known for a while rather than a salesman.A couple of days after the installation, the Beldon Dallas office called to ask how the installation had gone. At that time we mentioned a couple of matters that we were concerned about. Vicki, the office manager, assured me that these would be taken care of and that she would keep me informed about the timeline. We were very surprised that Bob Sanford also called to talk to us and assured us that these matters would be resolved. They graciously and quickly resolved the issues.If you are shopping for gutters and want to work with a great company we highly recommend Beldon LeafGuard and their product.
Raymond Flores
2021-05
We’ve had Leafguard gutters for over 10-years and they have performed admirably since day one. Unfortunately though we received hail damage to both our roof and gutters. I called Beldon and Mr. Aaron Miller showed up. What a fantastic person; truly professional, humble and honest. He did a thorough review of our gutters, took several pics and explained the claim process better than the roofers that had previously come by for just the roof. Next stop, the insurance company. Leafguard is more expensive than your average gutter but they are truly worth the purchase; from design, effectiveness and longevity. They have outperformed other gutters that we previously installed in our homes. Thank you Aaron for your time, knowledge and answering all our questions.
Tomas Collazo
2021-05
We worked with Scot and once he assessed our property and our needs, he actually recommended a lower priced product which are working beautifully so far after a few heavy rains. My wife and I were impressed with his no-pressure presentation and being able to see the quality of theirs versus other manufacturers sealed the deal. I also received a great price because I am a US Navy veteran and the area manager also spoke to me on the phone to thank me for the business and my service. Scot was the first person that came out to do an estimate and the only one we got because we loved the product. The quality of the material was impressive and seeing it being produced out of their truck was pretty cool ad the color we chose matches perfectly with our white brick, black roof and black trim around the house. They were done in about 5 hours and cleaned up when finished. I would definitely recommend them to any one that asks about our gutters!
Denise Ueckert
2022-05
The representative sent was polite, smart, efficient, informative and very nice.We were disgusted by company policy to "strong arm" potential customer. Not leaving estimate & claiming it is a one day offer is disrespectful to a customer comparing products, prices & companies. It is really unfair to train salespeople to use this tactic of a forced sale. If Beldon believed Leafguard gutters and prices had value; they would gladly leave estimates. Please note they do not rank #1 in gutter systems and are 6-10 X more expensive. $$$$
Antoinette Ziino
2021-05
We were both absolutely impressed with the courtesy, knowledge and integrity of Beldon representative, Jay Benavidez. He worked with us to replace hail damaged gutters and provided extra assistance when our Insurance company failed to acknowledge that our damaged rain gutters were a Beldon product . He went above and beyond to guide us through the process of working with problematic Insurance Adjusters - for that, we are eternally grateful! Jay was always available through the long process and assisted us with replacment product options. We can easily give this wonderful gentleman and the entire Beldon Team a glowing recommendation - thanks Jay for helping with this project - Antoinette & Jeff
Julie Garrett
2016-05
My gutters were installed in July 2016 and they have been awesome. Due to the pitch of my roof, the standard builder grade open gutters were a constant battle of drowning the plants in containers not to mention the process of cleaning out twice a year. I wish the gutters had been installed years ago. The Dallas office has been great to deal with, very responsive to questions and to tweak the system where the pitch is really steep. The installers worked quickly, cleaned all around, and were very professional. They also came out quickly to inspect all of the gutters after a recent hail storm that totaled my roof. I highly recommend the gutters and everyone at the Dallas office.
Lorelei Owen
2018-05
The Leafguard gutters are the best. Had them on my home in Plano, and now am having them installed in my new place in Allen. Caleb Mitchell was the consultant for this recent project, and he was fantastic! An outstanding job bidding not just gutters but showing me their amazing windows and siding products as well. Great initiative, and never pushy or pressuring. Beldon gives their reps the best equipment, which makes visualization and quoting a breeze. If you have budget for replacing windows, check out their line, they are top-notch. Great people, products & installation.
Dawn Wooley
2021-05
***Edited review***Beldon contacted us and had a crew come out to fix the issue we had, so we are very happy they finally did follow through. The gutter system works great!We are extremely disappointed in our purchase with Beldon. We were shown one product, told it would cover a certain area, but when installation was started we noticed it was not what we bought. We called immediately and explained the situation. We were told that it was the wrong product shown to us, and the sales person was wrong, but there wasn't anything they would do to fix the issue. We spoke with several people, the last one being beyond rude and unprofessional. Now, we call, and get zero response. It would take a few hours and very minimal work to rectify this, but they are not interested in helping fix something they created. Do not expect what the salesperson shows you to be the final product.
Antonio Alvarez
2022-05
I had my Gutters installed about 3-4 months ago and I had a problem of overflow. I spoke to a supervisor named Maxine Martinez. She immediately got the service department to take a look at my problem and it turn out that my gutters were clogged up due to a connection leading to my French Drain. They took out roof debris leading from the gutter spout out and it started to drain correctly. I no longer have an overflow.My second problem was that one of the drain spout was leaking improperly. Again, I call Maxine and she got a repair service man out to our home and problem solved.The statement of "Beldon take care of their customers" is very true. I will recommend them to all my friends. Thank you, Maxine and all the Beldon Staff.
Kevin Lefebvre
2021-05
We originally scheduled our installation on a Tuesday but a crew was down that day due to illness so at midday we rescheduled to that Friday. Around midday on Friday, another team member got ill and we were told we would be done Saturday. Having spent two days already waiting at home, I contacted the GM to express my frustration — not with teams getting sick - it’s hot as blazes, I don’t want them pushing themselves and getting sick either — but with the last minute updates; I would prefer a reschedule to a week out so the teams could catch up and stay healthy. The GM was very responsive, apologized, and personally made it right for us. That’s great customer service. Yeah, these gutters are a more expensive than what you find at the store for DIY but the lifetime warranty and knowing I’ll never have to get on a ladder to clean then out made this a great match for our needs. And with a GM who takes pride in ensuring customers are satisfied after the sale — you have a winning combination!
Maria Gutierrez
2022-05
Gutter Installation:I regret having Beldon LeafGuard install gutters onto my house on 09 Jul 2021, as I have encountered too many issues with these gutters. The Beldon LeafGuard are extremely expensive for not to work properly. Also, it requires too many calls before receiving a response to discuss the issues with the gutters. Since the technicians installed the gutters there has been constant issues, overflows, and leaks from the gutters. An overflow existed near the air conditioner and a leak on the gutter at the front of the house. Rain was pouring directly into the air conditioner. I called Beldon several times to discuss and request for a technician to come to the house to repair the overflow near the air conditioner and the leak on the front gutter of the house. In repairing the two problems, they created another problem, overflow near the air conditioner the rain overflowed to the fiber optic box and on the side wall of the house, the front gutter now had an overflow at the corner of the gutter at the front of the house. Again, I called and again it took several calls to Beldon to discuss the problem and request a technician to come to the house to repair the overflow near the air conditioner and on the front gutter. In repairing the front gutter, it created a leak between the fascia and gutter. I called Beldon five times, on the fifth day I receive a call from Rebekah Mora-Palumbo, Branch Manager. I discussed with her the leak between the fascia and gutter. The discussion was she thought it could be a roof issue not a gutter issue. She indicated if the technician determines the problem with the leak is a roof issue, there will be a charge of $269.00 an hour. I indicated if the installation were done right the first time, as their motto states, "Do It Right the First Time," these issues would not have occurred, therefor the leak requires to be repaired without cost. I called on 17 Sep 2021 to talk to Mr. Danny Mendez, President to discuss the gutter issue, to date, 24 Sep 2021, he has not returned my call. It appears once the customer has signed the contract and money collected everything goes downhill. They are unresponsive to my calls, it takes them days to return calls. Why aren't the gutters and a water flow test conducted after installing the gutters? I suggest before installing the gutters, a Beldon roofer, since they are in the business of installing roofs, conduct an inspection on the roof of the house to determine what problems may occur with the gutters, where would be the best place to install the gutters to eliminate problems or not to install the gutters at all.I am requesting that the leak on the gutter on the front of house be repaired without cost before the fascia becomes damaged or warped. I would like to talk to Mr. Brad Beldon
David Swiney
2019-05
We had leaf guard installed today. Jacob was here to install. He was polite and very professional. The work is excellent. They cleaned up when that were finished. My wife is extremely pleased with Jacob and his crew. We spoke to david when we purchased the gutters. He was not pushy he was laid back friendly and easy to talk to. Very knowledgeable about his product. Everything david said would happen happened exactly as he said it would. So I would recommend david, Jacob and Lewis to any of my friends or family.
Kimberly Stephenson
2021-05
I was impressed with the quality, responsiveness, and professionalism of our Beldon rep. DJ seriously knew his craft. He was prompt, present, prepared, and ready to help explain the gutter industry ins and outs. He knew how to help us craft what we wanted and knew how to point out ways to improve upon our plans.
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 10 AM-7 PM |
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