4.8 (190)
2415 Boardwalk St, San Antonio, TX 78217
(210) 832-8241
kiddroof.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lawrence Heller
2024-04
We hired Kidd Roofing in 2022 to put an $80,000 concrete tile roof on a commercial building. It was a big project to remove and haul away the original roof, replace insufficient decking and install the new tile roof. Two years later, a leak appeared. Jeremy came out, climbed on the roof to inspect, identified the problem and took some photos. A few days later, a crew came out to make the repairs. We are pleased with all aspects of our experience with Kidd Roofing. Highly recommended.
Jacqui Saenz
2024-02
We had a roof installed by Alex Morgan and his team in August of 2023 at our place of residence, they had also recently installed a roof on a rental property nearby for my property owners. The roof on the house I reside in is an absolute mess. It has had issues since day ONE. I have kept complete visual records and shared documentation with not only Alex but my property owners as well. My concerns would always get brushed off and not correctly handled. The house was taking on water in two places, my front room/office and my restroom. With less than satisfactory response we contacted the insurance adjuster who came out to check out exactly what the story was. He climbed up on the roof and found a WHOLE branch secured under the shingles. The adjuster contacted Alex whom in return replied that the storm we recently had must have driven it under there..The leaking in the restroom has yet to be resolved and the steps and processes that were first mentioned, have yet to be done and other steps that were never mentioned or brought up are being done and have not been effective. Have yet to hear back from Alex since he was contacted yesterday with the news of the drywall being wet once again due to lack of correct repairs. These issues have been active and unresolved since Sept 19, 2023, and firmly believe that if action would have been taken immediately the state of the situation would have been less. We had been told that when the roof came off they took it all the way down and everything was replaced including the flashing but yet when they came to do the repair that caused the damage in the front room/office, which he continued to tell us that sideways rain was the cause of that leak, but once a team came out he was informed of a real issue and more flashing was made and installed as well as lats were replaced. But the supposed new flashing that came off looked like it came from 1975 and this roof is only 5 months old. Long story short...i was put off for months, given story after story, told that the leaks werent on them as stong winds and sideways rain were the cause and my or my property owners concerns were dismissed without any justification, and now we have a much larger situation at hand which is water under the floor from the leak on the roof, but if these concerns would have been taken seriously, noone would be reading this review or seeing these photos of the extended ongoing damages that continue to mount up. His workers who also came out to replace the drywall/ceiling in the front room left an immese mess which included pieces of shingles from in the crawlspace that fell when they tore out the old ceiling, and huge quantites of debris dirt and dust. I am honestly disgusted with his ethics of making this right considering when the issues started it hadnt even been 30 days since roof installed. Kidd Roofing as a whole may be a wonderful customer service oriented business, but mine and my property owners experience is with only one person, and that is Alex Morgan, a project estimator, who gave us promises of getting his boss involved to get it taken care of properly, and I am still waiting on that. So based strictly on the basis of work performed/supervised by Alex, I would say turn around and run the other direction from Kidd Roofing, as he is just a representative of that company but does not do them any justice of bringing positive feedback in response to work done. His follow thru game is weak, and he has treated us like we are incompetent due to being women, but it doesnt take a rocket scientist to know either of his reasons he gave about our circumstances are total BS!! This man has taken the name of Kidd Roofing down quite a few levels with just our interaction. I honesly hope he hasnt done this to anyone else.
Rose Burdwell
2024-03
I've used Casey Walls with Kidd Roofing for several of my personal properties and recommended them for clients. They've always done a phenomal job from roof repairs to roof installations. They are reliable, responsive, and do great quality work.Service: Roof installation
Ryan Paez
2023-10
I recently had Kidd Roofing replace my roof and I am extremely satisfied with the results. The roof looks great! Jeremy was terrific. He went out of his way to make sure everything was done right and exceeded my expectations. I will definitely be telling my neighbors to call Jeremy at Kidd Roofing for their roofing needs. Thanks again for the outstanding service and quality workmanship.
Julie Fulmer
2024-03
Thank you so much Rene Vasquez and Kid Roofing for always showing up for me as a home owner. Rene has been exceptional to work with and the crew kept me fully informed of all concerns and steps along the process. Thank you so much for the great customer service and work.
nichol avina
2023-09
I recently had the pleasure of working with Kidd Roofing, and I can confidently say that they are nothing short of exceptional! From start to finish, every aspect of their service exceeded my expectations.First and foremost, their communication was top-notch. When I initially reached out for a quote, they responded promptly and scheduled an appointment for a thorough inspection. The technician (Alex) who came to assess my roof was incredibly knowledgeable and took the time to explain the issues he found in a clear and understandable manner. Alex provided a detailed estimate, and there were no hidden costs or surprises along the way.Once I decided to move forward with the repairs, Kidd Roofing worked efficiently to schedule the job at a time that was convenient for me. They arrived on time, and their crew was not only skilled but also incredibly respectful of my property. They took great care to protect my landscaping and cleaned up thoroughly after the job was done.What truly sets this company apart is the quality of their workmanship. My roof looks better than ever, and I have peace of mind knowing that the repairs were done right. They used high-quality materials and paid attention to every detail, ensuring a long-lasting result.Additionally, the team at Kidd Roofing was always available to answer my questions and address any concerns I had throughout the process. Their commitment to customer satisfaction is truly commendable.Overall, I couldn't be happier with the service I received from Kidd Roofing. They are a trustworthy, professional, and skilled team that I would recommend to anyone in need of roof repairs. If you're looking for a company that delivers on its promises and goes above and beyond, look no further. Kidd Roofing is the one to call!Thank you, Alex and Kidd Roofing, for a job well done and for providing me with a reliable roof that will last for years to come. You've earned a customer for life!Best Regards,Nichol AvinaServices: Gutter repairs, Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair
Teresa Loredo
2024-03
Great company to deal with.All very courteous, knowledgeable and professional.Prompt response to my needed repairs. The job was readily done and they did a Great job.I'm very pleased.👍
Brandon Goldstein
2024-04
Great working with Scott Nelson. Got my gutters matched and got the work done quickly. Even went back to fix my rain diverter.
Peyton Russ
2023-05
Jeremy at Kidd roofing was very professional and easy to work with and they dried in AND roofed my house in a single day, great experience and would use them again in a heartbeatService: Roof installation
Brandon Hunt
2023-05
Jeremy was quick on the draw and very helpful when I requested a quote for a roof on our new house. I can’t thank him and his team enough for the wonderful job they did!Service: Roof installation
Waco Richards
2023-05
Kidd Roofing did an outstanding job replacing my roof after it was damaged by a storm. Jeremy R. was very personable and professional and answered all the questions and concerns I had about the job and working with the insurance company. I would highly recommend you trust them to help you with your roofing needs.Service: Roof repair for storm & wind damage
Mark Neumann
2023-05
Had a damaged shingle roof replaced with standing seam metal roof. Service was excellent. There was a slight miscommunication about the metal itself and Jeremy R. Along with entire team at Kidd went out of their way to correct the issue. Once corrected the install went off without a hitch. Old roof was stripped off, new roof dried in and 95% complete on day one. 100% by lunchtime on the second day. All workers were respectful and a pleasure to work with. Jeremy personally came to the site on day one to make sure everything was under way with no issues. This roof was for my mother’s house (on my property) and they were very patient with all of her questions (she is 82 and very detail oriented/opinionated) and they worked with her to let us pay in person which made my mother more at ease seeing she likes an old school paper trail, lol! She said she was amazed at the cleanup job the crew did around her house. She said it was like they were never there. We have been through a couple of fair thunderstorms since install with no issues. I would highly recommend Kidd roofing (and Jeremy) for any roofing needs. They did great work in a timely manner and even beat the price quoted by the company who did my roof 10 years ago (and that company was very well priced at the time). Make sure to reach out to them if you need for repair or replacement. You won’t regret it.Services: Roof repair for storm & wind damage, Roof installation
Travis Fletcher
2023-05
Working with KIdd Roofing was one of the easiest experiences I've had. Jeremy R. was easy to work with, very helpful and very informative of everything that was needed. Great experience and will definitely be working with him again when the time is needed.Service: Roof installation
Roberto Novoa
2022-05
I highly recommend Kidd Roofing! I had new roof and gutter installed on November 2021 at Living Legends Round Rock Texas. The service was excellent from the start. Paul Hale from Kidd roofing was very prompt to come out to the home for an evaluation and was very professional and courteous. Paul Hale ensured that every step of the process was explained before the work started. My wife and I are very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic and the total price was spot on. Also, Brad Hale from Kidd Roofing was at the site making sure all material needed was available and the crew carried out the job as planned.The crew was professional, polite, cleaned the job site completely and gave us a beautiful new roof and gutters. My wife and I are most appreciative of their work and the results. We are delighted we chose Kidd Roofing and would recommend you highly to anyone in need of a new roof and gutter installed to the highest standards.Services: Gutter installation, Roof installation
Sheryl Baker
2022-05
I can’t say enough about the quality job that Kidd Roofing did on my Roof repair. Mr Reggie Moffett was sent out to access my damage & give me a bid. Mr Moffett was very Kind , professional and put my mind at ease about the quality work that would be done on my home. I will not hesitate to call Kidd Roofing in the future or to recommend them or Reggie Moffett to anyone I know .Sincerely,Sheryl BakerService: Roof repair
Michael Gutierrez
2022-05
When it rained a few days ago, I noticed wet spots in my ceiling in one of my bedrooms. I called Kidd Roofing, and Reggie Moffett came over to check my roof. After his inspection, he took the time to explain what my problems were and what he was going to do to repair it. Reggie was very pleasant and very professional. He performed a couple of repairs and did not charge me for it. I am definitely keeping this company in mind when my roof eventually needs to be replaced. I strongly recommend Reggie and Kidd Roofing to everyone.Service: Roof repair
Alfredo Jacquez
2022-05
Reggie Moffett from Kidd Roofing was very professional in walking me through the process of having my roof inspected and replaced after the recent hail damage. The work crew was very timely and did their job very professionally with great manners and respect for the job and my property. Very satisfied with the service provided by Kidd Roofing and will recommend highly.Services: Gutter installation, Roof inspection, Roof installation
J Williams
2021-05
I had several roofing companies come out to give me estimates for a complete roof replacement/installation. After listening, doing my research and much consideration I decided to go with Kidd Roofing and I’m glad I did. My contractor was Steven, who was very knowledgeable, professional and upfront with everything. Since this was my 1st roof replacement he explained the process and job that Kidd would do as well as what to perhaps expect from my insurance company. I can honestly say I am very much pleased with the work Kidd did—so much so that I’ve already given a few referrals. Call them, see if they can make you a happy satisfied customer the way they’ve made me.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Mark Spain
2021-05
Kidd Roofing provided us with highly quality professional service. The work crew with Reuben leading, arrived on time and finished the job in one day. They did a great job of cleaning up the yard. Reggie Moffett, our sales representative, came out multiple times to coordinate reports with our insurance company, answer our questions and was on site to make sure we were taken care of. He was the first to arrive the day of the roof replacement and the last to leave the job site.Services: Roof repair for storm & wind damage, Roof installation
John Rosheger
2022-05
Overall the experience was good and Reggie was very easy to work with. He was very friendly, punctual, attentive, and professional. There was a bit of an oversight on a damaged area of the roof. Ultimately, the issue was resolved very professionally. Reggie wanted to make sure that everything was to our satisfaction. I highly recommend Kidd Roofing in general and Reggie Moffett in particular. We had a very good experience.Services: Gutter installation, Attic venting, Roof repair, Roof installation
Chris VanFosson
2020-05
The Kidd Roofing team was timely, polite, and professional. Their work was completely quickly, and on time. They worked closely with our insurance company to ensure they met their requirements. And the field supervisor followed up to inspect and correct the few, minor mistakes made. Overall, great experience.
Noe Alvarez
2020-05
I never had the opportunity for their services since I ended up selling my home, but what I can tell you is that their customer service is by far superior. I had the privilege of working with Jeremy. He came by and sat down with me to discuss what services Kidd Roofing offered. He also in his own time, dropped off additional samples of roof shingles that I was interested in. He was very prompt in his email and text messages which is a huge plus. When the time comes, I will be giving Jeremy and Kidd Roofing a call again. Thank you!
Christian Dowell
2022-05
Needed a new roof after hail damage. Paul H was very helpful in providing estimates for the insurance claim and guided us through the process from beginning to end. The install was fast and clean. I definitely recommend Kidd Roofing for any home roofing project.Service: Roof installation
Bill Johnson
2021-05
Kidd Roofing was Professional right from the beginning. From the receptionist to the roofing manager, they were excellent. Reggie Moffett oversaw the whole process. His workers and their foreman paid attention to detail, and took care of any issues right away. When finished with the job the house looked as good as it was when they started, if not better. Reggie stayed on top of the job, and called me multiple times to make sure I knew what was going on. My wife and I are very happy with the job Kidd Roofing did!!Services: Gutter repairs, Gutter installation, Roof inspection, Roof installation
Priscilla Amesquita
2022-05
I would highly recommend Kidd Roofing ! Reggie Moffett from beginning to end was very professional . He exceeded our expectations .Our whole process dealing with insurance and kidd roofing was seamless because this company knows what they are doing , they don't disappoint . The roof job was not only beautiful but was done in one day and he was very much present through out the day from beginning to end . His crew arrived on time were very professional and very polite they took extra care when tearing down the old roof and clean up was on point . You wont be disappointed with Kidd Roofing . Highly recommend !!
Phillip Medellin
2020-05
My wife and I were very pleased with Kidd Roofing, and will use them again if the need should arise. They did a through, professional job. They made sure there were no loose nails left behind. The supervisor checked the work at every step of the way, and kept my wife and I updated on the work. The materials they used were top quality. Bottom line, Kid Roofing did a great job.
Terrance Hester
2023-05
Mr. Grant is a great person to know if you need anything whatsoever done to your roof, uses the best of quality and has always been punctual on the time, if weather permits, not bothersome, but very professional. I highly recommend Kidd Roofing one stop shop.Services: Attic venting, Roof installation, Roof damage repair
Lori Byrd
2020-05
We hired Kidd Roofing to reroof our home. Jeremy Richards came out and was very helpful and very knowledgeable about different types of roofs. We decided on a shingle roof and couldn't be happier. Their crews were very fast and made sure the work area was spotless before leaving. I highly recommend Kidd Roofing and their San Antonio Team. Exceptional Customer Service.
Kelli Guidry
2021-05
I highly recommend Kidd Roofing for all your roofing needs. Jeremy Richards answered all my questions, and was quick to respond back to me with any concerns I had. The roofing crew were truly amazing! Working in the 100 degree weather was a feat in itself, but they were constantly cleaning up shingles and nails to keep my yard safe. Outstanding job! Thank you so much Kidd Roofing!!!
Brian Verrett
2019-05
We worked with Steven and his team on replacing the roof of a house we just bought that had taken damage during the previous owners. He worked with us, worked with insurance, and got the job done quickly and professionally. Roof looks amazing, and they’ve been super helpful and understanding with us as we learn the insurance ropes as new home owners. 10/10 would recommend.
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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