4.8 (54)
118 Camino Santa Maria, San Antonio, TX 78228
(210) 812-1111
oneplyroofingco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ken Schatte
2024-04
Exceeded expectations - we are super happy with Erik, Matt and the One-Ply team who reroofed our home today. Every one of the crew was efficient and meticulous in their work, and polite and respectful in their demeanor. We have a huge and complex roof, so they arrived early and worked hard to finish the job late in the day - and still cleaned under and behind hedges to ensure all nails and debris were removed. They take pride in their work and it shows - they’re not just workmen, but artisans and craftsmen.
Steven Contrast
2024-04
We had major hailstorm in our area. Rudy was very prompt and understanding to our situation and ensured we, as the customer, were taken care of in a timely manner. He took the time to come to our home and inspect the damage and answered all questions. Not once did he leave us answered. He also kept us up to date with the progress with our roof as they were working on it which is very much appreciated. The customer service skills him and his team have are admirable. I highly recommend Rudy for your next roofing job.
nawtruckaccessories
2024-04
We've been at our location for almost 50 years so we have dealt with our fair share of roofing situations and repairs. Plus dealing with the insurance companies can be a down right terrible experience. One Ply did a wonderful job not only on the quality of our upgraded roof, but dealing with pretty extensive insurance push back. Rick and his company were professional and knowledgeable through the process and stood by their word throughout. Great group. You won't regret it!
Scott Flint
2024-04
Matt at One-Ply Roofing Co did a great job communicating with me and walking me through the process of replacing our roof. We have a fairly large roof which took two full days to complete, and his crew were very professional. They did the job efficiently and thoroughly cleaned up afterwards. I'd recommend reaching out to him.
Sharon Pollard
2023-11
One Ply Roofing re-roofed our commercial building in Kerrville in July 2023. It is a very old flat-roofed building and presented more problems than they bargained for at the beginning. The "scope of work" in their proposal set out the work to be done along with the warranties. This is helpful and eliminates surprises. During the process they will text many pictures - including drone video - to keep you updated daily. They are very tidy in their work and a tenant remarked how efficient they seemed and how they appreciated no mess in the parking lot over the 5-6 days of the job. Rudy Cepeda is a good communicator and will make you laugh as he updates the progress. Overall this is why we have always considered them when we've had roof issues or questions on any of our properties. I would definitely recommend One Ply Roof for a great roof as well as overall experience.Services: Roof inspection, Roof installation
Obed Santos
2024-04
Matt and Erik walked me through the process of getting my roof replaced. They were amazing! I would definitely recommend to anyone!
Christopher Ramirez
2023-08
Rick Cardenas helped me file my insurance claim for a new roof, and then when it was denied, summitted the documentation for the appeal. The insurance company accepted the appeal and approved a new roof. The work was quick and professional and looks great. Rick was in constant communication and helped navigate fighting with the insurance to cover the claim.
brandon Nylen
2023-08
Worked with Oscar Luna. He spoke with the insurance company after I was denied and was able to get me a new roof. They showed up on time and did a great job with everything and cleaned up on June 19th hopefully the employees got paid a bit extra when working on a federal holiday. Oscar was extremely responsive and worked with me when I was able to get him the insurance money. I will recommend this company to anyone that needs a new roof done in San Antonio. Thank you very much.
Rebecca Morado
2023-06
Richard Cardenas inspected my roof and was in communication with me every step of the way. His crew did an excellent job when replacing my roof. They were efficient and cleaned up every thing when they were done. My house looks amazing with my new roof. I highly recommend one ply roofing co.Services: Roof inspection, Roof installation
Mauricio Olivares
2023-06
Very rare I am left wowed by any business but this one definitely exceeded my expectations. Within first contact they were here inspecting my property that same day, and once we agreed on repairs materials were delivered and the crew showed up on time and what was amazing was that they completed the repairs in one day. Left everything nice and clean again. Highly recommended!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
axiom eravi
2023-05
During a hail storm in May 2022, the shingles on my house sustained significant damage. I filed a claim with my insurance company, and they refused to pay for the roof replacement. It put me in a difficult situation because I did not have the funds to replace the roof.Approximately two months later, I had the good fortune of meeting Mr. Matthew Mounce, who works for the One Ply Roofing Company. He had stopped at my house offering roof repair and replacement services. Matthew was professional, easygoing, and offered to help with my situation. Matthew said he would assist with the claim and be present when the adjuster inspected the roof.Matthew met with the adjuster, inspected the roof, and the adjuster approved the replacement. Matthew’s crew removed the damaged roof, replaced it, and cleaned the work area. They completed this in half a day. I was very impressed with their work, and I have not had any issues with my roof.I highly recommend Matthew and One Ply Roofing. Matthew kept his word with everything he promised, and they did an excellent job.Services: Roof installation, Roof damage repair
Ryan Stovall
2022-05
Had a hail storm come through recently that finished off our roof and our neighborhood was flooded with sales people trying to get roofing work. Was a little worried about how to handle it getting it replaced and the ins and outs of everything but Richard through One Ply Roofing made everything smooth. Several people from other companies approached me about getting it replaced but I didn’t feel comfortable and just thought they were putting sales pitches before me. Richard is awesome very personable and you just get a great sense that you’re in good hands and above all is there to help. From the time of talking to Richard and having an adjuster come to the house it took one whole week to have a new roof on our house. The install team came out with about 7 workers and replaced our roof in half a day. If I need roofing done in the future I know where to go. One Ply are an awesome company and well represented by Richard. Cannot say enough good things. You cannot go wrong with One Ply.Service: Roof repair for storm & wind damage
Jose Guerra
2023-06
After a hail storm came through and destroyed our roof we were at a stand still with our insurance carrier. Our insurance only wanted to pay for a minor repair.Once we signed on with Rick Cardenas and One Ply Roofing, Rick was able to show our insurance all the damage and convinced them to pay for a full replacement. 100,000 square feet is no small project. But One Ply did it in a timely manner with the upmost professionalism. Which was a blessing in itself, but One Ply went above and beyond, they gave us an upgraded roof system, a TPO retrofit. This system allowed us to continue working in the warehouse without interruptions and came with a 20 year NDL warranty. WOW, no more leaks in our warehouse and no more shuffling merchandise around when it rains…Rick made the entire process smoother than expected.I can’t say enough good things about Rick and the entire One Ply team.If you are in need of a commercial roof restoration specialist, I would highly recommend you contact Rick Cardenas and One Ply RoofingServices: Roof repair for storm & wind damage, Roof inspection, Roof installation
Gracie Ramos
2023-05
One Ply Roofing was professional, and one of a kind. Company came out and replaced my roof in one day. I got home and my roof looked so great. I was in Shocked how fast it got done. I highly Recommend them to anyone that needs their roof repaired or replaced. Richard Cardenas arranged and got my roof done with great customer service. Thank you to everyone that help to get my roof done.Service: Roof repair for storm & wind damage
Nicholas Gauna
2022-05
My wife & I worked with Erik mostly on a roof job for our home. Erik was exceptional and knowledgeable on the process. He was very professional and did not require obligations for his time. He took time out (more than needed) to go over details of our specific needs and made sure we understood the process and felt comfortable. I would highly recommend Only Ply Roofing Co. & Erik for your roofing needs. I’m glad we were able to work with them on our home project.
Antonio Calderon
2023-05
Had Oscar Luna come out and provide an inspection for the roof. He was able to walk us through the whole process and answer questions. While the process was being done emails were exchanged and he was very responsive. I also had my gutters replaced and he was able to provide that service as well. I recommend this company and Oscar.Services: Roof repair for storm & wind damage, Gutter cleaning
Donnie Hall
2023-06
One Ply (Mathew) and his team did a great job and I didn't have any hassles or worries in getting my roof replaced. I have heard stories about bad roof companies, well One Ply is not one of them. I have never had a roof replaced and the experience with One Ply leaves me thankful that I chose them. Thanks One Ply!Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Ron Fowler
2023-06
Ricos crew was amazing. Called to setup appointment, was out there within a couple of hours getting the estimate. Price came in half of what several other companies quoted. Thank you Rico for the great service.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Dianne cochran
2022-05
Our roof was damaged by hail while we were out of state.My neighbor put me in touch with Richard at One Ply Roofing.From that point in my absence Richard met with my Insurance adjuster and kept me informed.Once we returned home, we scheduled the work which was complete removal of the old, along with new install.I have made my living working Commercial Construction as Building Super, and can honestly say that it is very rare to work with a company that does not have a weak link somewhere between the Sales team or the Hands on Team doing the actual work.One Ply is one of the few that I have had the pleasure of working with.Service: Roof installation
Adrian Alvarado
2020-05
From the start, the sales team was very courteous and honest. At no time did I feel pressured to choose One Ply. All of my questions were answered promptly and in a professional manner. Right away, I could tell these folks were highly educated in their area of business.The workers were very polite and they made sure all their equipment was organized. With two toddlers, I was worried about debris being left around my property, but the crew did a very thorough job cleaning up.I was very satisfied with the the quality of work that was put forth on my home.I would highly recommend this company to anyone looking to replace their roof. 5 out of 5!
Jessica Silva
2023-05
Dedicated team that took care of us. Rick and his team did an awesome job from beginning to end. Rick was always there with answers when we had questions. His team knocked out our two story home in this summer heat without any issues. Great experience with this company.Service: Roof repair
Maddie Mehta
2023-05
He detailed the issue on our roof in terms that even I could comprehend. If we have any further concerns with our roof, I will absolutely contact him and his team, as well as for any maintenance. One Ply Roofing comes highly recommended by me.
Azalee Guilford
2023-05
I couldn't have wished for a more enjoyable time. The workers from One Ply Roofing performed an outstanding job! They went above and above what I had hoped for. His meticulous attention to detail and personal care for his clientele is unrivaled.
Rick Cardenas
2022-05
Great place to work. We are truly a family here at One Ply Roofing Co. If you have roofing issues, give us a call and ask for Rick. I will personally come out and and share my accessment and best options for you whether it's a new roof or a simple repair.
Michael Elizondo
2021-05
One ply roofing did an amazing job and had the job completed in less time then I expected. Justin was our guy from start to finish and made sure we got what we needed. Very professional staff, excellent quality work, recommend to anyone and everyone.Services: Roof repair, Roof installation
Evalyn Fox
2020-05
Chis was extremely helpful getting us the quote of repairs & worked with our insurance. What we really liked was Chris was very professional, he did everything in a timely manner. After the job was complete he came back to inspect the job his work team had performed. Would we recommend to our family & friends you bet we will.
Jesse Nino
2023-05
Matt from One Ply Roofing Co. Took care of me and my whole family. He knocked our door and guided us through the whole process and made us feel safe the entire time. We were looking someone we could trust and Matt was that guy. Give him a call!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
Rodolfo Salas
2023-05
Eric and One Ply Roofing did a great job! He really went above and beyond with my buyer/ client. Highly recommend.
Jesse chavarria
2021-05
One ply roofing co is the way to go! If you are looking for experience professionals that know how to get the job done they are the guys to call. Erik is very well experienced and will go the extra mile to make sure you are happy with the service provided! You won’t be disappointed!
Erika Escamilla
2021-05
Excellent experience with the company! Erik was professional and responsive to any questions we had. The work was completed without any delays. I would recommend this company if you’re needing a reliable and exceptional roofing company, these are your guys!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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