Pro Response

Carrie Morris

2023-05

You don't need to look anywhere else for your abatement & water mitigation services. Our experience with Pro Response was outstanding from start to finish.Tommy Wilkins, the abatement mitigation manager, was out to our home within 24 hours and work began within 5 days. Before and during the entire process he kept us completely informed and answered every question we had. We knew what to expect, when to expect it and how everything would be done.The crew that performed the work was on time & professional and the crew leader kept us in the loop the entire time they were in our home.Pro Response was a very quick, reliable and professional experience. If we ever need this service again we won't hesitate to call them!

Maura Gardner

2022-05

We contracted Pro Response to pack, store and unpack the entire contents of our 5 bedroom home after damage from the freeze. Logan and his team were very professional and courteous during a stressful time for our family. They took great care in wrapping, packing/unpacking and returning our contents. However, the most important reason for my review is their continued, cheerful responsiveness after the sale. Great job guys!

Wrishija Roy

2021-05

Omar and Victor did a great job resolving our home issue! They arrived within a couple hours of calling, and they continued to be responsive, punctual, and quick each day they came. They were polite and explained things clearly and were understanding of our concerns. I highly recommend their service!Service: Water damage-related mold removal

Emmanuel Hardrick

2021-05

Bottom line up front, my experience with Victor and Brandon couldn't have been more pleasant. With their professionalism and exceptional customer service, they give Pro Response Restoration a good name. They were accommodating, schedule friendly, didn't talk over my head with too much technical jargon, very responsive and timely upon arrival. I'm a satisfied customer and they make this company 100% referral worthy.Service: Water damage-related cleanup & repair

Erin Erwin

2020-05

Absolutely THE BEST people you could ever wish for to work with. I can’t say enough good things about them to express my appreciation for the Wolff brothers Cory and Cody, and their wonderful staff! Don’t waste your time looking elsewhere, these are the guys for the job, hands down.My story:A neighbor of my moms had referred them to her for a water pipe that burst at her house the week before, and had been great with her. I noticed my hardwood floors buckling and happened to call her while Cory was there, so she asked him about it. He was over at my house within hours knowing it was a bad sign, (would have been sooner but I had work conflicts), and low and behold, I had a hot water pipe burst under my pier and beam home. Cory was professional, calm, kind, and reassuring during a very overwhelming and scary time, sharing the bad news and a plan forward, with the perfect balance of the necessary urgency based on my situation, and compassion for the emotions I was certainly going through. Cory had a crew come later that day to get the necessary equipment in, and he, his also awesome brother Cody, and their team where sure to be available anytime to provide guidance, answer my bazillion questions, and reassure me in an honest, reassuring way.The damage to my home ended up being extensive, requiring every inch of my flooring to be redone. Cory and Cody recommenced amazing professionals to help with the massive work that had to be done to get my house back in livable condition, and during the almost 4 month window from the time they first step foot in my home, to the day I moved back in (yes, I had to move out for three plus months!), they were fantastic, and went above and beyond.Cory and Cody have done a wonderful job building their business and their team. Every team member of theirs throughout the process was professional, friendly, kind, and reassuring. I got to know them well through the process, and not only are they standup businessmen, but amazing human beings. These are people that I would now consider friends and wouldn’t think twice about inviting over for dinner, holidays, anything. Amazing, stand up people.I would recommend the Wolff brothers Cory & Cody, and their ProResponse team to anyone, without hesitation, and with the utmost confidence in the amazing experience that they will provide.

Courtney Wheeler

2021-05

Tommy and the abatement crew were amazing. They took care of us very quickly and efficiently. We had an asbestos issue and they packed up all of our stuff and took care of the problem in just a few days. Super friendly guys and we appreciate everything.Service: Water damage-related cleanup & repair

Jill Donnelly

2018-05

I was very pleased with Pro Response Restoration and how responsive and flexible they were! The services were done quickly and done well! Cody and Luis were great to work with and explained everything that happened with my water damage and what they were going to do to fix and treat my bathroom. I would highly recommend them to anyone!

Patrick Bain

2020-05

Cody and his team were awesome and extremely helpful in a bind. We were in the process of moving, literally closing on the sale of our house the next day. We had some flooding while disconnecting our fridge due to a faulty shut off valve on the refrigerator water line. Cody was at my house within 30 mins of calling. He walked me through all the options and after agreeing on the best course of action, his team was helping set up equipment to suck up water and dry my wood floors saving them from an being ruined and causing a bigger issue with our closing. They were responsive, professional and fair priced.

Kara Smith

2020-05

Cody and his team have gone above and beyond to help with a water leak that turned into a huge project! So helpful with information and working around schedules to provide the least amount of inconvenience to our family. They did amazing work and over saw the entire project with floors, roof, movers, everyone! Definitely recommend them if you have any water damage you need help with.

Ilan Fehler

2020-05

We had a water heater explode and I call these guys up as a reference from Mr. Rooter.They were great, showed up 3 hours later and did all the mitigation and drying work.Cory was awesome they had 5 people working on my house late Friday Afternoon.No bad things to say here, I highly recommend them.

Vincent Cannon

2021-05

Robert Melvin and Victor Ruiz were EXTREMELY professional and knowledgeable. They explained everything and the process, they also answered all questions during this difficult time. They were also on time and always message me as to who will be coming and the time frame. Great job guys! I'm differently will recommend Pro Response Restoration.Service: Water damage-related cleanup & repair

Jenae Bryan

2020-05

I am very impressed with Zack and Tommy, who are helping us restore our ceiling from a plumbing leak. They are very prompt, professional, communicative, knowledgable and personable. We would highly recommend this company to anyone needing restoration work done. Thanks guys!

Kraig Kyle

2020-05

Great experience. Immediate response to a relatively small request to test a area of my house for moisture. Zach was very knowledgeable and gave me peace that it was okay. I appreciated the honest business and quick response. They will be my first call for any future needs. Highly recommend them.

Alex Vilfordi

2021-05

We had a pipe burst in our attic during the winter storm. There was extensive damage to our kitchen, laundry room, and garage. Pro-Response sent aFull team and worked for three days straight to get our house clear. Tommy, David and Cody worked diligently and answered all of our questions. We would highly recommend them.Service: Water damage-related cleanup & repair

Kristian H

2021-05

Tommy and his crew were fantastic and so easy to work with. Cody was super responsive to all my questions. They turned what we thought would be a nightmare into minor inconvenience. All the thumbs up.Services: Remodeling, Water damage-related cleanup & repair, Fire damage cleanup & repair

Rachel Keating

2019-05

I appreciated when Dustin walked me through the process. I was already struggling with the issue at hand. Dustin, Matt and Victor were professional yet compassionate which put me at ease to deal with the situation at hand. I highly recommend the company based on their quick response and treatment from the above employees.

Ben Lewis

2018-05

Cory, Cody and there team are currently at my house cleaning up water damage from a busted pipe on Saturday. Their communication and insight has been top notch. Really thankful we found these guys. I would recommend them to anyone who has to go through an issue like this.

Rob Lindstrom

2018-05

I recommend QDR to all of my friends and family. In the midst of turmoil and disaster we received professionalism and a service noteworthy of mentioning. I was most impressed by the owner showing up and doing the dirty work. A trusted company with values of hard work and honesty!

Sandra Perkins

2021-05

I had to have abatement due to a flood. Tommy and the whole abatement team were efficient and very professional. They took great care of my belongings and completed the work in one day. Very happy with the work.Service: Water damage-related cleanup & repair

Andrew Panganiban

2021-05

Robert walked me through the steps and details. He was very professional. Victor and Cody came by almost everyday to do some of the mitigation. Really appreciate their help with everything.Services: Mold inspection, Water damage-related cleanup & repair

Natalie Wolff

2018-05

When disaster strikes, QDR is who you should call. When I needed help they responded quickly and took care off all my water damage needs with honesty and integrity. I will definitely recommend this team to all my friends and family.

David Ensminger

2017-05

The owners and operators are great to work with, reliable, and hard working. They will do the best job they can for you. Having known them myself for sometime and having seen them work, you can be sure they will show integrity, be honest, and work hard for you.

Marvelous MojiLife

2018-05

QDR came to the rescue and turned a stressful situation into relief. It says a lot about a company when the owner works as hard as the employees. I recommend them to all!

Marci Slayden

2018-05

QDR Services has great customer service. The guy who came to our house showed up when he said he would, and got to work right away.

Herndon Hasty

2021-05

Tommy and his team did a great job with a fast-turnaround asbestos abatement - wonderful work, quick, courteous and professional. Thank you!Service: Water damage-related cleanup & repair

360 Texas Smoke’d BBQ

2021-05

Tommy Aaron Cody and Brandon did an awesome job! Very professional and Fast! Thank you guys for making this process smooth as possible

Don Harding

2021-05

I used Pro Response to handle some asbestos abatement for me and I feel they did a good job and had a quick response time.

Alyssa Dunn

2020-05

Tommy and Victor were great, they were friendly and everyone worked with my schedule!

Gary Hilbert II

2020-05

Very quick to help with flooding caused by washing machine leak. Tommy and Vic worked very hard to get equipment in and out. Very helpful.

LaWayne Schrader

2022-05

Clayton Sills and his team analyzed, responded and resolved a recent issue with amazing professionalism. I highly recommend.Service: Interior structural repairs