4.7 (86)
300 US-79 St. A, Thorndale, TX 76577
(512) 702-6856
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From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
George Chew
2023-12
Xander Comfort, did a quick and precise diagnosis. Josh was very proficient and professional, he had my HVAC system up and running in no time. If you’re looking for a job done right, please contact XANDER Comfort! You won’t be disappointed. 5 Stars all day!!!
Ian Williams
2023-12
I called for help on Friday Morning and they were out the next afternoon. Roger was able to get straight to fixing the problem with my ac. It was easy invoicing and reasonably priced. Affordable and he answered all my questions. Would turn to Xander Comfort for all my future AC heating and plumbing needs
Samantha Stone
2023-10
Roger, Nate and Josh were fantastic! The owner was very communicative, honest and kind during the entire process. I had many questions prior to choosing this company, but once I had the peace of mind that we would be taken care of, it was an easy decision to go with Xander Comfort. We're very happy with the work that was done!
Becki Baker
2023-12
I have a house built in 1952 and had a plumbing issue needing repair to install a new refrigerator. They came out the week before Christmas, the same day I called them! Colton, Josh, Robert and Roger were able to solve the issues and get it ready for the refrigerator. The guys were friendly and professional. I would recommend them to anyone. Thanks again!!!
Michael Stark
2023-12
Xander did a great job in analyzing my issue (leaking faucets for washing washing) and was able to replace them correctly the first time.Highly recommend!
Shawna B
2023-11
I had an AC unit replaced through Home Warranty and this company made everything more difficult by ignoring emails from Warranty company, lying to me about progress on the work contract, and making me do most of the work. My contact was dismissive and condescending I would not recommend. Unless of course you are paying out of pocket then I'm sure they're great
mike villarreal
2023-11
My house got struck by lightning and my AC went out so I and called them to come out to see if they could fix it. Came by and gave me false hope and changed one part then charged me $239 and then told me it’s unfixable. Then I contacted the insurance company and they needed a report and paperwork of the work they did. No response after 3 weeks emailing, messaging and calling. The people who run this company are a bunch of crooks, do not use Xander Comfort , they will steal your money and never respond to you, Worst company I have ever dealt with in my entire life! F- Oh and by the way I have 3 different witnesses that live next to me that saw the lightning hit my house along with the Direct TV guy that fixed the box the lightning destroyed and the AT&T guy that fixed the router the lightning destroyed all documented. You ever claim insurance fraud on me I will pursue legal action! This shows what kinda company are, I will make sure to let everyone you meet in Rockdale not to use you!
AGZS
2023-11
Great communication, took time in finding the right company to do my install and knew I picked the right place as all of my questions were answered from start to finish. Highly recommend!! Provided also great pricing
Janet Lamb
2023-07
Alex and his team at Xander are wonderful.Reliable, professional, responsible, quick to respond, follow through on their promise.I asked Alex to give me a quote, he went on the day he said he would, kept in touch with me, followed up with my right away, quote was great.Excellent experience!!!I highly recommend.
Clarkie Cook
2024-01
What a nice guy fixed my toilet got everything done went got the parts and even find a part he could use it. He didn’t have to replace something. Outstanding job.
CJ Kerbow
2023-08
Very communicative and charged a very fair price! Did great work. It seemed like they ran into some challenges installing my unit but they didn’t add any extra fees (even though I think it took longer than they had planned) and they got the job done without needing much from me. Very happy and will be recommending them to everyone who needs HVAC service in the future.
quinton webb
2023-12
Xander was great. Fast, personable, and informative also fair prices. I highly recommend them to those who need hvac work done
Mark Kohutek
2023-08
AC went out in the middle of the night during the hottest driest year in a long time. Called Xander Comfort first thing in the morning and by 9:50am our service provider , Rodger, showed up earlier than scheduled. Diagnosed our issue and gave us a quote and got right to work, fixed our problem, cleaned and checked out the rest of the system. We’re extremely happy with the prompt professional service and very fair cost. Would highly recommend Xander Comfort!!Service: HVAC system repair
Tiffany Jaime
2023-09
We called and spoke with Xander late Saturday night around 10:15pm. He set us up with an appointment time for Sunday. Roger came around 11:30am and told us exactly what is going on and what parts are needed. He gave us a time line and will back tomorrow (parts in hand!) I am very impressed with Xander LLC.Service: A/C system maintenance
Tyler Hull
2023-08
Just had Colton out to the house for some maintenance. AC wasn’t cooling fast enough. He diagnosed the capacitor was the issue. Fixed it in 30 minutes. Incredible customer experience. Will definitely use him and the company again!
CaRhonda Parham
2023-12
Josh was very helpful and knowledgeable and the owner worked with me concerning the payment. I was grateful for their service.
Anita Barrett
2023-06
Great Company! Ordered the part & fixed our A/C the next day. Great communication along the way. Also, had unit & drain line cleaned and they did a thorough job for a fair & honest price. Would highly recommend!Services: HVAC system repair, Cleaning
Chris J
2023-07
We are currently having our system serviced by Xander, so far they have been prompt to respond and on time. The professional that came out to diagnose our system knew exactly what to look for to find the fault. We are now moving on to the next step of repair and we will update the review as we progress, so far 5 stars highly recommended!!!
Catherine Hausenfluke
2024-03
Lied about replacing thermostat wire that was damaged in a house fire, tried to blame it on the plumber, over charged me, bullied me by saying he would not warranty the unit he put in, called the police and tried to have me arrested for “theft of services”. One star is very generous for this corrupt, swindling, double dealing bully.
Bryan Wiseman
2023-08
We had some initial challenges with a crew that came to do some work. Alex followed up, sent Robert & Colton to ensure we had the professional job we expected. We are COMPLETELY satisfied and will continue to use Xander for all our HVAC needs!
Samir Bulsara
2023-08
Roger, Colton and Alex are top notch. They arrived when they said they would, did thorough diagnosis and quickly ordered needed parts and got them installed, and got AC up and running. Highly recommend these guys to everyone!Services: HVAC system repair, A/C system repair
Rebecca Abello
2023-09
Extremely happy with the service technician Roger. He explained what was happening and why my system kept shutting off. Fixed it fast! Great service and very happy customer!Service: HVAC system repair
clark yoder
2023-04
Xander is a life saver. We had an A/ C issue, and they had it fixed right away. Always kept in touch with us. Cris the the tech was amazing, and Alex, the owner, showed true customer service. I wouldn't trust anyone but Xander for my Heating and Cooling needs they are #1
M Hernandez
2023-08
AC stopped working on Sunday afternoon during Texas heatwave. Xander Comfort responded and sent Roger Rodriguez with the hour. Roger arrived at my home and promptly fixed the AC problem. Professional and expedited. Explained the problem and fixed it. Thank you! Highly recommend Xander Comfort.Service: HVAC system repair
David Miller
2023-05
Alex and his team were awesome. Alex walked us through everything that was going on and gave us choices and recommendations for resolving the issue. With payment options, it was a no brainer. Thank you for the amazing service and quality work! - The MillersService: Install AC
Elizabeth Rodriguez
2023-05
Xander Comfort Heating and Air 🌟🌟🌟🌟🌟 Hands down 5 stars. Great Service, Turn Around Time and Great Communication when we needed our A/C fixed this weekend, not to mention it being a Holiday weekend Alex had us fixed in no time. Thank You so much!Services: HVAC system repair, Install AC
Theo Rippy
2023-05
Thank you for getting us out of the heat. Technician came out earlier than expected, got right to work investigating and identifying our problem, and work was done quickly and efficiently. Very much appreciated. Will recommend Xander Comfort for anybody else's future work.Service: HVAC system maintenance
Luke Vanderslice
2023-08
We lost use of our AC unit with record breaking heat. I am a disabled Vet with children and pets that were roasting. The owner Alex answered the call for help and had us back up and running in no time. They not only answered but they showed up immediately and saved us from melting. The Technician Roger was prompt, professional, and knowledgeable. This team went above and beyond for a family when it counts. It’s rare you find a company like them that actually cares. I highly recommend them to anyone in need of assistance.Services: A/C system maintenance, A/C system repair
Tony Sampson
2023-05
I am a GC, I have opportunity to work with many licensed subs. Alex has been the utmost professional helping to deal with issues on an AC install. Alex has done everything that I would expect a professional to do when you run in to one of those "problem areas". The issues have been beyond his control but he has stayed diligent to make sure resolution is forthcoming he even has factory reps lined up to fire the new unit install to verify the problems with been having with the electric supply side or company equipment issues. I would not trust anyone more then Alex and Xander Comfort to handle all of your HVAC needs. Period! So many people dial in on COST only factor which is great, but if things don't happen as you expect - how is the cheap contractor going to handle it? Well Alex has exceeding every expectation I have had and most important he has gained the trust of our customer at a trying time. Pricing from Alex has been good, but his integrity and willingnesss to get the job done, no matter what it takes has been most impressive to me! Very Highly recommend Xander Comfort for any future HVAC jobs you may have coming up. Whether retail customer or GC looking for sub! Thank you Alex!!!!Service: HVAC duct & vent installation
Sharon Chmelik
2023-07
The gentleman who came out was very thorough and diligent. He was polite and answered all the questions I asked. My only problem was the technician who came out to diagnose the problem. Before he left he turned the breaker switch off and when it was turned back on, I lost communication between phone, Alexa and Nest thermostat. Alex is going to send someone out to help me when they get caught up on service calls. I really appreciate Alex’s help.
Monday | 7 AM-7 PM |
---|---|
Tuesday | 7 AM-7 PM |
Wednesday | 7 AM-7 PM |
Thursday | 7 AM-7 PM |
Friday | 7 AM-7 PM |
Saturday | 7 AM-7 PM |
Sunday | 9 AM-9 PM |
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