4.7 (22)
3605 Franklin Ave, Waco, TX 76710
(254) 651-1776
theroofcowacotx.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Al Haskett
2024-03
Austin, Erin, Raul and the entire Roof Co Team are world class! The communication was great from start, to finish. The work quality is top notch and they left my home cleaner than they found it. They took the communication with the insurance adjuster completely off my plate, too! I can’t recommend these folks enough!
Michael Haskett
2024-03
We had a large tree limb fall on our house and bust a hole in our roof. The Roof Co came out within an hour, they patched the hole the same day and then were able to get started replacing the whole roof very quickly. They were great at communicating and working with our insurance. Can’t recommend them enough!
Tracy Cowan
2024-02
The Roof Co was the BEST decision we made when we were told that we needed our roof replaced. The Roof Co responded to us quickly and communicated with us throughout the process.Our roof looks amazing! We have two Dobermans and their safety is a high priority for us .. so of course we were concerned about the clean up. The Roof Co did an amazing job cleaning up and left our yard looking fantastic free of nails and other harmful items.I HIGHLY recommend the Roof Co for all of your roofing needs.PS … RAUL is AMAZING! He made the entire process seamless. Thank you!!!!
Joel Garcia
2024-04
I want to thank THE ROOF CO. For the opportunity that was given to me as a superintendent, I highly recommend this company very understanding, kind and humble people/owners. I had a great experience working for them and they will take care of your roofs on the spot! New,repairs and leaks. Would i work for them again? Most definitely! THANK YOU GUYS!
Rickey Owens
2024-03
No call back when they said no show up when they say call you at there convenience not yours have to wait all day around then call with excuses I'm just a small single wide that needs a new roof I guess I'm not big enough for profit to get them to show so I see why the need donations to keep business open cause no one wants to work . So heed my warning don't use these people. Lot more roofers that callback an show up that need the work an feed there families
Dottie Nowaski
2022-05
I did not go wrong choosing The Roof Co. Abbe was so kind, caring, and professional during the process. When the first two colors I choose were not available, Abbe provided me with options and made sure I was 100% happy with the color I ended up choosing. The roofing crew were kind, efficient, and professional. They were very thorough during the clean up. The roof looks awesome! I will definitely be recommending The Roof Co to my friends and family.Service: Roof installation
brenna sims
2022-05
We recently had our roof and gutters replaced by The Roof Co. Waco, it was one of the most easiest decisions with choosing this company, they’re trustworthy, very professional and family owned. I was put in touch with Abbe, from day one she made sure things were taken care of in a professional manner, she kept in touch with me and made sure I knew what was going at all times. Abbe, was very informative and very professional when answering questions I had for her! Thank you Abbe!! We’ve known Austin and Erin for many years they’re hands down the most amazing people inside and out, they’ll take care of you and make sure the job is done right and efficiently!Services: Roof repair for storm & wind damage, Roof installation
Derek Newman
2023-05
Austin is incredible - he is extremely responsive & timely. I have used him to repair a hole in our residential roof left by an electrician, as well as having TheRoofCo. come out & fix the leak in our Commercial business as well.Would recommend to anyone on the fence about Commercial Repair/Replacement or even New Commercial Installation.I also love seeing how involved they are in the community. It’s apparent they care about more than just profits - if every business treated their community like TheRoofCo, each city would be better off!Services: Roof repair, Roof damage repair
Anonymous Review
2023-08
I can't speak to actual work being done.. but I had Josh come out for an estimate. He was fast and friendly. However, when it came down to him giving a quote..I'm still waiting. Been 3 weeks and still nothing. I'll use someone else that treats me as a priority.
Justin Barron
2023-05
We’ve been struggling with leaks in our roof/wet ceilings since we opened our business almost 5 years ago. We’ve had several contractors from roofing to HVAC try to figure it out, with no luck. Even the original roof installer gave up on it. Finally, we took one last shot and called Erin and Austin, owners of The Roof Co. Waco. Austin suspected that the issue was HVAC related, so we scheduled an HVAC technician to come out and have a look. Austin blocked out his whole morning to make sure he was here to help with the inspection. As it turned out, the issue had been (kind of) HVAC related all along, specifically due to one of the rooftop air circulators in our kennel area pulling too much air and forcing our A/C units to work too hard and build excess condensation throughout the ductwork.Finally, after 5 years of ugly stained ceiling tiles in our lobby, we have a fix to our problem! I can’t stress enough how important it is to find a roofing contractor who not only has knowledge of building systems beyond just the roof, but who also cares enough about solving their customers’ issues to show up and see it through to a solution. We can’t say “Thank You” enough times to Erin and Austin at The Roof Co. Waco for being there for us and finding a solution to our long-running issue!Services: Roof inspection, Roof repair
Katie Motley
2022-05
Austin and Erin were both very professional and made the process so simple and smooth! They responded promptly to the inquiry for the repair and came out the next day. The Roof Co. is definitely the way to go!!!Service: Roof repair
Dominique Terrase
2022-05
Austin and his crew came out and repaired leaks on our roof at Fuel UP. It’s a commercial kitchen where we prepare meals for customers so it was imperative it be fixed quickly and correctly and they delivered on every level. Trustworthy, caring, efficient, professional, Highly recommend!Services: Roof inspection, Roof repair
Lois Wollard
2023-05
Austin and DJ went above and beyond with timely communication during the entire process. I can’t emphasize enough the excellent customer service they provided. I highly recommend them!!Service: Roof installation
Cyndi Abbe
2023-05
Friendly and helpful in troubleshooting solutions. Communication throughout process and follow up after. Great experience. Took care of the job and required little distraction on my part. They came and went and we might have never known, except for the ladder!😂Services: Gutter repairs, Roof inspection, Roof repair
Hannah Lewandowski
2023-05
They are so professional and helpful. I wouldn’t go to anyone else for my roofing needs! Highly recommend!
Taylor Newman
2023-05
I would definitely recommend the Roof Co. to my family and friends! Excellent customer service and very professional!
Nikki Ewing
2024-04
Great customer service
Allison Alonzo
2023-05
Recommend 10/10!Service: Roof installation
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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