Fire & Water Restoration Plus.- 24/7 Water Removal

4.9 (28)

108 S Jackson Ave 106 - 205, Wylie, TX 75098
(972) 640-7318
fireandwaterplus.com

Claimed
Water damage restoration service

From the business

  • Identifies as women-owned

Service options

  • Onsite services

Reviews

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K Jones

2023-12

We had water damage in our kitchen due to a busted valve. From a referral from a friend, we called Scott. From our first meeting with Scott, he felt like family.Scott and his guys gave us a beautiful new kitchen, flooring and baseboards downstairs and new placement for our TV. They were professional, efficient and had it done in about 6 weeks.It’s been 4 months now that we’ve been enjoying our new kitchen. We are so pleased with all of their hard work and love the new remodeled design Scott created.Scott is a good, honest person and keeps his word each step of they way. He’s resourceful, with many ideas and made great changes to the design which we love. His attention to detail is so appreciated and he has great organizational skills to go along with it all.We will be calling them in the future for any work we need done. Working with Scott, Donna and all of the guys was the best experience we could have hoped for! They are the best!Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

nathan chustz

2023-05

The team here is phenomenal. Scott and the team were very empathetic and professional. We had a complete home remodel on granny’s house. The flood required new flooring up and downstairs, replacement cabinets, and remodeling. He has been a great guy to work with and kept us in the loop as to continuing steps. With that being said, he will be working on our home in the future.Services: General construction, Tile work installation, Home renovations, Home repairs, Bathroom remodeling, Tile work replacement, Paint indoors, Painting, Repair water fixtures, Waterproofing, General building construction, Interior finishing, Remodeling, Interior structural repairs, Drywall installation, Plumbing fixture installation, Repair flooring, Furniture assembly, Kitchen remodeling, Drywall repair, Flooring, Home construction

oliviabsn

2024-04

Fire & Water Restoration Plus exceeded all my expectations! From my initial interaction with Scott, who expertly detailed their estimate process, to their seamless coordination with my insurance adjuster, every step was smooth and transparent. Juan's constant communication ensured I was kept in the loop, from scheduling to progress updates. Their dedication resulted in a flawless restoration of my home, leaving me thoroughly impressed and grateful. I highly recommend Fire & Water Restoration Plus for their outstanding service and exceptional craftsmanship.

Lance Luther

2024-02

Office has been without doors and just the open concept and we talked about adding some doors to add some sound suppression when trying to work or play in the room. Got with Scott and his team and they came out and gave some recommendations and listened to what our vision was and told us how we could get there. Had a great experience from start to finish as the whole team from the top to the workers who transformed the open concept to a very nice looking entry way to the office in just 4 days.They also patched two holes we had in the wall from a prior water leak that we did not realize that plumbers will tear your wall up but not fix it. We were not aware of this before hand and would have gone to them as they do everything and left our plumbers out as it would have cost the same price in the end.Over all the doors were installed and matched to bedroom frame out with the arches and the paint on all the walls matched to where you cannot tell what is the old paint and what is the new.Great company and fair pricing with quality work.

Kathy Thompson

2023-11

The owners of Fire and Water Restoration Plus, Scott and JudyWilliams are excellent in making sure that home is professionally restored , and they are genuinely concerned about meeting their customers needs. Greg, who performed the Mitigation service was very professional , courteous, knowledgeable and used his expertise to prevent any further water damage. Juan, the Project Manager provided excellent leadership and guidance for his staff. The staff consisted of Erwin of KD Remodeling, Haviar, and Fernando were all excellent, prompt every day, knowledgeable, and demonstrated their expertise in drywall repair, interior painting , and installing hardwood flooring. Everything was beautiful. Judy and her moving staff for the pack were excellent and handled all of the furniture with care. Donna the Office Manage was always very courteous and professional and very helpful in taking care of the customers needs.Services: Water removal, Flooring

Josh Butler

2023-10

We had a hot water heater issue that ended up causing our house to flood. Scott and his team were out within an hour after I called. Their level of communication was great and kept us updated throughout all steps of the mitigation and repair process. The handled everything on the insurance-side, as well. All repairs were done to our liking. Scott and his team know what they're doing.Services: Flood restoration, Remodeling, Flood cleanup, Water removal

Hope Chesser

2024-01

This is by far, the best company we have ever worked with. Scott and Judy are very caring and provide great customer service. I highly recommend this company.

Jackie Chustz

2023-05

My grandmother had an overflow in her home and Fire and Water Restoration Plus helped us so much! This company is wonderful and feels like family. Extremely professional, responsive, and does gorgeous work. I am So thankful for these guys, I highly recommend.Services: Home renovations, Home repairs, Repair water fixtures, Interior finishing, Kitchen remodeling, Flooring

Brandon R

2019-05

Everyone at Fire and Water Restoration did a great job. They kept with their quote, and the work was done on time. Scott came by a few times to make sure everything was going well and was quick to respond to questions. It went smoother than I expected any type of construction/remodel work to go. I would definitely use them again in the future. Great company!

Jared Christensen

2020-05

We were pretty nervous heading into our first major home renovation. We’d already learned that the job we wanted done was going to cost double what we had planned, which ratcheted up the urgency to find someone who would absolutely get it done right. As we shopped around for a contractor, we met some nice ones that might have worked out, and some with a great reputation for quality, but who were absolute nightmares — sitting in our home for hours, trying to get us to sign a work order when all we had asked for was an estimate.Scott was different. He came recommended by a friend, and we immediately recognized a huge difference compared to the other contractors we had met. He respected the detailed plans that we had made, allowed us to choose the materials we wanted, and was very flexible when we asked for 2 rounds of extra estimate revisions. He gave us good advice when we needed it, and took the time to explain why certain ideas were good or bad. He spent a lot of face-to-face time with us, making sure we were comfortable with all the decisions that had to be made. More than the other contractor options, he seemed invested in making our project turn out just the way we were picturing it.He was also very willing to help us manage our costs a bit. Though it probably extended the timeline by a few more days, he agreed to let me save a little money by doing all the demo myself, and then doing all the painting toward the end of the project. It would have been totally reasonable for him to tell us that it would be too much of a strain on the schedule because his team could do the work faster, but he let it ride, and it was really generous of him.Like many (or maybe most) contractors, Scott uses subcontractors. Everyone who came into our house was respectful and extra careful to contain the remodeling mess to the bathroom that was getting worked on. We are very pleased with the level of craftsmanship that each one of them brought to the table. When an issue or our request for something a little extra came up — and they always do — Scott was very fair about the change orders, and we never felt taken advantage of or priced unfairly.All in all, we are really pleased not only with the end result, but the process and positive attitude that Scott brought to our renovation. The bathroom turned out even better than we could have imagined, and there’s no question that if a big job comes up again, he’ll be the one we call.

Elijah Prince

2021-05

We engaged Fire and Water Restoration Plus to fix in-wall water damage from a plumbing leak in a bathroom. The team was very professional, punctual and provided precise communication throughout the process. Our bathroom was torn down to the studs, water damage was properly treated and the custom cabinet was replaced. We couldn't be happier with the craftsmanship of the job! It looks as good or better than the day we moved into the house.

D H

2021-05

Scott and his team were amazing. They were very professional, hardworking, and even with COVID were able to get our house squared away on time. Without a doubt we would hire them again in the future. Thank you also to Tino and the rest of Scott's team for being patient and understanding throughout the process.

James Stokes

2023-05

Avoid Avoid Avoid.I talked to them on the phone; they said I needed their services immediately due to having a level 3 whatever. I responded that I was working with another company who didn't come out and they accepted this detail.I decided that I didn't want to use them because their attention to detail wasn't accurate; I literally pointed out areas that were wet that they said were not (they were literally wet) and came to the conclusion they were wrong and accepted that the areas were indeed wet, not dry.The owner was quick to say he was going to sue based on services rendered to do the job (They didn't even give me an estimate; let alone start any work).

Danny Goad

2019-05

F&WR refurbished (I think that's the correct term) my home after the 2016 hail storm. Scott and Judy guided me through the aftermath and instrumental in getting the insurance company to step up to do what should do. Scott drove the entire process, interfacing with all the other contractors to insure their work was completed timely and correctly. He didn't hestitate to take anyone to task if the work wasn't done to his standards. It sounds gimmicky but my house was like new when they finished. I wouldn't hestitate to call F&WR if I need any kind of construction project done and done right. Thanks Scott and Judy!

Christine Tate

2020-05

We can't say enough in how grateful in the quality of work, the communication through the entire process, the little details and just all around amazing people! Our house fire took us back a little bit. Something we pray nobody has to go through. Scott and Judy and their crew are amazing!!!

Seletta Brewer - Molding Me

2024-02

I highly Fire and Water Restoration Plus. Their customer service is amazing and prompt.

Mary Saunders

2019-05

Loved the work from Fire & Water Restoration Plus. My home had water damage from a kitchen sink area which caused flooring problems and cabinet issues. The team worked with my insurance and did a phenomenal job repairing the problems and leaving my kitchen and family room looking new.

nathan carter

2020-05

very great owners!! scott and judy really know how to treat people well! we worked for them as a moving company and they were so easy to get along with.

Vicki Williams

2019-05

The Fire & Water Plus staff was professional and efficient. The quality of their work was top notched. I would definitely recommend this company to anyone requiring their expertise.

ROBERT HEATH

2019-05

I have used Fire and Water at both my personal home and for my business (rehabbing homes/property management) I have been extremely satisfied with their materials and their workmanship.

Jeff Johnson

2020-05

Couldn’t ask for better service. Scott and Judy are super friendly and attentive to our needs and concerns and all repairs were completed above and beyond our expectations. Highly recommend.

Lee Williams

2018-05

Great company. They treat you like family and get the job done right the first time. Highly recommend!

Bryon Sergent

2023-05

Scott is a good Christian man. Knows his stuff.

Claudia Inacio

2023-05

Excellent service! Very friendly and professional people.

Kevin Jones

2019-05

Great service and took care of everything I asked for

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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