Lansing Building Products

Doody

2021-05

Ordered my window a few months ago. Did not receive my window when promised. Was told covid 19 was the problem of the back order. Had to call once a week for 3 weeks to finally receiving my window in my garage out of the blue. Checked for damages and there was scuffs and markings on the window. I was already frustrated for the window taking so long to also find out my window screen was also missing. I have called once a week after the delivery three times now making this almost a 4 months for my screen and still have not received anything. I even went to the office and still they couldn’t tell me nothing. I understand the problems with ordering and shipping problems with vendors, but the lack of the communication is the key factor to my frustration and poor review. After speaking to the guys and girls there, the only answer I’m getting after asking about my screen is I don’t know. Lansing, you guys need a expeditor to coordinate your customers with their products. Even if you don’t have the product yet, customers still want a update on there product.

Mark Butler

2024-04

Super helpful and knowledgeable folks.

Who Cares

2020-05

Third trip to pickup my order... any bets whether they’ll care this time. I doubt it. Materials look nice but these guys are just vendors so they really can’t get credit for the product. This is based on customer service or lack of it.

Sadie Lloyd

2022-05

Requested quotes for materials MULTIPLE times. physically went in to the store, probably called 5x and emailed 3x and still never received a quote. Not sure how I am supposed to decide on them as a supplier if I cant figure out how much it is going to cost?

Jim Goodsell

2021-05

Customer service is very poor. Order material 10 days out . They sold my order to a bigger contractor and re-ordered. Im now on my fourthre-order. Previous order they sold part of my order after waiting over 2 months

Bobby Power

2020-05

I thought it was busy for middle of the week . I was wrong,they got to my order very quickly. It was all correct loaded professionally

Scott Carter

2022-05

Great customer service. Tons of siding options and accessories. I'm glad I found them.

Bradey Merrill

2017-05

Good prices and service. Never had any problems working with these guys.

Suzanne Kirkham

2019-05

Had great examples to see. Also gave good ideas and things to consider. They are upfront about pricing.

CREDIT Guardian/Ben Stutts IV

2020-05

There's no signage on the front of the building. If you figure out to drive to the rear you will have a good experience.

Kevin Murie

2018-05

The service was good and friendly

Todd Mckinney

2021-05

Great place to deliver product to

Christopher Field

2020-05

Quick and friendly service.

Wyatt Hulse

2021-05

Don't have enough supplies lately

Stephen Hunsaker

2016-05

Great service

Riley Sorensen

2021-05

Nice and helpfull