Tri-State Metal Roofing Supply

3.9 (42)

1688 American Way, Payson, UT 84651
(385) 297-7663
tri-statemetalroofing.com

Claimed
Roofing supply store

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Michael Bakko

2023-10

Got given a wrong color today , sales people should let ya know that there is multiple mat black before they cut and charged you 12,000.00 dollars , owner won’t make it right for his customers ,Very disappointed in these people , shame on you tri-state and for the owner take your crystal ball & keep it where the sun don’t shine !

Chris Holm

2023-08

I went in as a regular guy just wanting to look at the cost of a new roof. Staff was very helpful and explained the whole process and helped me get a cost on materials. I was blown away that the cost on my project was so close to the cost of shingles. Definitely going to be ordering soon.

Levi Call

2023-12

Don’t plan on your order being delivered when they say it will. Also, if you call and get put on hold, plan to stay on hold indefinitely. Very unsatisfactory customer service. Hopefully the product works as promised

Charlotte Kay

2023-05

Great service!!! The gals helping us at the front desk were very helpful and knew their job well. Our order was calculated perfectly!!! Our metal was delivered in a timely matter!! Very clean showroom. Will definitely be using them again!!

Jerremy and Ashlee Smith

2023-05

We had the best experience at the payson location. We do all of our projects diy. They were great to work with and we received a price quote very fast. We live 3 hours away and they were happy to accommodate our schedule knowing we wouldn’t have much time. They were very friendly on the phone and in person when we arrived. Pick up was extremely easy we were given our paid invoice and then were able to drive in the back for our products to be loaded. We didn’t have to lift a finger. We found something else we needed and they quickly got it ready and bent the panels for us. The guys in the shop were very helpful with all of our questions. Then at the front desk they quickly charged us. Everything was so easy, employees very friendly, and service was excellent. We will definitely do business with tri-state again. We love our roof and it was easy to install ourselves and everything was cut to the correct size we ordered. Thank you Tri-State!!!

Christian Aledo

2023-05

Not very impressed. They got my order wrong, I know I verbally told them the correct dimensions. They took it down backwards and then blamed me saying I signed the invoice for the wrong dimensions so I share the blame. Which once looking at it is just Tristate jargon. They said they’d only be willing to eat half the cost. As a roofing expert and putting up hundreds of roofs a year. I know my stuff and know what I told them.This was a pure lack of attention to detail on their part. Skip the head ache and just go to Beacon’s in Provo. Ask for Brian they are cheaper and faster. And have all the same metal roofing supply. I discovered them after my poor experience with Tristate. Unfortunate as a contractor I was treated this way it could have been a great long term relationship.

Lynden Chipping

2021-05

We ordered materials 2 weeks in advance of the job date! The delivery truck showed up a day after we were supposed to pick up everything! Then another 1/2 day lost while they unloaded, cut & prepared our order. Total frustration on our part as well as our customer. We’ll definitely find somewhere else next time!

Robert Meacham

2023-05

WORST METAL SUPPLIER IN THE STATE DO NOT USE THEM!!!!!!!!!!!They have us an estimate based off of blueprints them when we ordered the supplies doubled the price claiming we didn't tell them we wanted soffit when we showed them the original emails that specifically outlined that we needed soffit they refused to honor the original estimate. Then they didn't put enough metal in the package to cover the entire project and want extra money to provide the materials they sorted us!!!Worst metal supplier in the state by far!!!!Then they said they would come measure my roof and get me metal to make it right after I posted this review and never showed up!!

Josee Chamberlain

2022-05

Had to go to the payson location to pay an invoice, and Madi and Tanner were awesome. Extremely helpful and took the time to make sure everything was correct. I appreciate the answers to all of my questions, and the clear communication whether over the phone or in person.Hernan is incredible, and I will update my review once the roof has been completed! :)

Racing Anxiety

2020-05

These guys had my metal cut and ready to go within an hour of me calling them. There were a few measurement issues, but they made it right quivkly and figured out what we needed. One hour later I was back in business. They were very professional and I plan on using them for all of my roofing needs in the future. Great color options, quality materials, and superb service.

Diane Johnson

2023-05

Great customer service. Looking to install a metal roof. Customer service gave me contractor recommendations, discussed colors with samples, showed me how to measure my roof. Really helped me understand and feel valued.

Tanner Manwaring

2021-05

I have had a wonderful experience with these guys. They got me what I needed and we're timely. Part of my order was incorrect and they fixed it without question. My roof looks great (for a total amateur.)

Reid Barnes

2022-05

I called to ask about prices and was told to use the online form. I submitted two requests and never heard back. Probably my order was too small, but it would have been nice to be told that. And yes, I did check my spam folder.

Arexia Lopez

2022-05

They told me my material would be ready in two weeks, I called one day after my 2 week mark and they added one more week. Now we have to give a discount to our customer, just because THEY don’t communicate right with their customers .

Jake Bradshaw

2021-05

No issues whatsoever. Fast order, on time delivery, and good product. Great to communicate with. Custom flashings where exactly as requested. Standing seam and metal wainscot on standalone garage.

Matti Long

2020-05

Best metal roofing in Utah and Idaho. Knowledgeable staff and great prices for custom cut panels in a wide range of colors. They even delivered!

Clay Liston

2024-01

Great service, Joey is amazing !

Ronald Sanchez

2020-05

Do not order anything here, we ordered metal and told it would be delivered and waited all day as they asked and no one showed up. They won't answer the phone and did not call us to tell us they were not coming.

aaron chairez

2024-01

Super helpful and great deals

sherwin Lott

2022-05

Super helpful when ordering roofing supplies and my order was perfect. Friendly service

shagyscoob

2023-05

Good prices and the girls in the office are friendly and helpful

Brandton Stockton

2022-05

Love the roofing we got. Lead time was acceptable (about a week).

David Duncan

2020-05

I called the payson store for a quote and still haven't go one and that was a month ago

Brian Kemp

2021-05

Good place for metal roofing, good price and good customer service.

Tassie Bettis

2020-05

Awesome service. Great prices

Rob Schaefer

2020-05

Nice people. Clean organized warehouse.

tony hymas

2021-05

Great for do it yourself guys or girls.

John West

2023-07

Great people

Jaime Figueroa

2020-05

excellent customer service

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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