4.4 (102)
472 W 3440 S, Salt Lake City, UT 84115
(801) 383-2662
roofingsaltlakecity.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paul Hamilos
2024-03
Ryan Brady and his team are true professionals. I lost a quarter of my metal roof in a windstorm, and Jesus, Francisco, Luis Medina, and Jose expertly removed the damaged pieces and sealed up the exposed areas on a Saturday morning (in the snow and wind). Ryan is a very thoughtful engineer, having advised me on preventing ice dams and designing an effective heat tape system, as well. I highly recommend these folks, as they have done much better work than my original installer.
Mark Tucker
2024-04
So the backstory here is that over the last few months, we’ve have water draining down behind our main floor and basement fireplace.Have had a couple of companies come by and look and they just kinda said “not sure why.” Super frustrating. It had started to damage our drywall as well. Yay….After calling Aspen Roofing and explaining the situation, Ryan came by with his associate and climbed up on the roof. They actually looked inside the chimney cap (no one else had done that btw…) and discovered that the leaves and other detritus from the giant elm tree above the cap had fallen down, built up and the weight had broken the sealaround the flashing. Yikes!The Aspen crew came last week, fixed that issue, placed a cap on the chimney cover to fix the leaf build up problem and also replaced the gutter covers that had been pulled off by another company (long story…)So with all the rain these past couple of days, it was soooooo nice to not have water running into our house.Many thanks to Ryan and the Aspen crew! They’re the best!!
Ryan Kupka
2023-12
I was interrupted from a meeting at work to what sounded like someone putting a ladder on my home, banging the side of my home as hard as they could, which made my dog go crazy. I go outside and see that someone put a ladder on the side of my home out of absolutely nowhere. I look around and see an "Aspen roofing" truck a few houses down. I ask if they put a ladder on my house and they say yes. Mind you, there was absolutely no warning, they didn't leave anything on the door ahead of time, nor try to knock and ask if they can get on my roof let alone hit my home with their ladder and interrupt my work day, nothing. I asked why they didn't knock, and what the hell they think they're doing getting on my roof out of nowhere and the guy said "I don't know". I tell them to stay away from my home and started to walk back and he calls out to me "sometimes I knock". Why would you even say that? You didn't knock to ASK if you can get on my roof, so it obviously doesn't matter to me if you "sometimes" knock because you didn't knock for me. And why only knock sometimes? Knock 100% of the times that you're going to get on someone's roof, or get out of the roofing business. This guy doesn't express a modicum of respect or concern for the neighbors of people he's doing work for, I wouldn't expect him to respect you as a customer either.For some context as to why this is absolutely unacceptable, apart from the obvious: at this time I was dealing with issues in my attic and on my roof, and I was working on that myself with other contractors. This guy absolutely should not be getting on random roofs that he doesn't know are safe and that he doesn't know he's not going to be damaging by getting on them. Also my second story windows are the only obvious ways to break into my home, the other windows are securely locked and have alarms but if someone were to put a ladder exactly where this guy did and try to break into my home, if they tried hard enough, they probably could.If it were up to me this guy wouldn't be working on roofs anymore but unfortunately I can only leave a review.
Jean Crane
2019-05
I was referred to Aspen Roofing by a workman who came out to work on our gutters. We very much needed help to repair our deck roofing, as it leaked almost immediately after it was installed years ago. The original installer never correctly fixed the problem. Our workman said simply... the guys at Aspen Roofing are the best of the best! He was absolutely CORRECT! I called, and in just a few days I had their estimator visit, and we were so amazed, that shortly after that... they had an unexpected opening, and they sent out a GREAT guy! He was so very, very nice, he came totally prepared, showed up right at 9am every day, and cleaned up 100% every day when he left for the day! And best of all... we have had significant weather and our roof - it no longer leaks! I highly, highly recommend Aspen Roofing! Absolutely one of the BEST companies we have ever worked with.
paul christean
2023-05
after a week delay Ryan came out and gave me an estimate. I accepted the proposal and sent in a deposit. a couple of days later I called and sent an e-mail asking when they could do the job and where I was on the schedule, the lady on the phone said the production manager had gone home for the day and would call me the next day. a couple of days later after not getting a call I called again and got the same response: "He will call you tomorrow" tomorrow came and went with no call. now I needed this job done as soon as possible because it was holding up a mortgage refinance.I concluded I was being given the runaround and began to look for another roofer, found one that "communicated" and gave prompt service. I wrote and called Aspen to tell them that I had to cancel the job ... of course they have kept my deposit.I have to give them no stars for terrible customer communication.regards: Paul Christean
Kimber Menssen
2018-05
Wonderful company to work with! I needed my roof vents replaced and had called a few other companies before I called Aspen roofing. The other companies made me wait more than a week for this simple bed. With Aspen roofing, I had a bid emailed to me before the day was out and the roof was fixed just a few days later. Rafael did a very good job and he was polite and helpful with any questions I had. I will definitely use this company again in the future and highly recommend it to others.
Wayd Weber
2018-05
Aspen replaced my entire roof with new asphalt shingles 5 years ago. They honored their commitments did an outstanding job at a competitive price. The roof still looks like new. If any issues do come up, I am confident I can rely on Aspen.Last week, I had a light tunnel installed on the roof to light one of the interior rooms. I called Aspen again. Their technician was courteous and did an excellent job on the installation. The price was fair. I have recommended Aspen to anyone needing roof work and plan to go to them if/when I need future roof work.
Ed G
2023-05
I had 3 roofing companies look at our leak. Two companies were from our HOA, and neither of those companies bothered to inspect the roof. They tried to diagnose it from our back patio. I reached out to a property mgmt. company a friend owns and he recommended Aspen Roofing. Ryan came out and spent 20 minutes on our roof and diagnosed the cause of the leak for which the other two firms were incorrect in their assessment. I would highly recommend Aspen Roofing.Service: Roof damage repair
Tara McMullin
2017-05
We chose Aspen Roofing for their positive reviews and years in the business. Nice website, too. They were honest and knowledgeable about the repairs needed, so I felt I could trust Ryan when he told me our 70-year-old bar tile roof was done for. Their estimate for a full replacement with shingles + rain gutters was a little out of our budget, but consistent with other estimates. The laborers worked hard, long days and did quality work I could tell they cared about. The only issue I had with Aspen was communication. I was given a Monday start date, but hadn't heard anything by the Friday before so I called them. At that time they decided on Wednesday, but I still hadn't heard anything by Tuesday night so I called Wednesday morning. I was told they would start that afternoon, but didn't see anyone until the next day. Oh well. The job and price are more important.
Hanna “AnyaK” Kjerengtroen
2017-05
Aspen Roofing did a wonderful job! They were very responsive, gave me a competitive quote quickly, scheduled the repair quickly and did a week-out heads-up call prior to doing the work. The work was done well and on time.Afterwards, I had some concerns and Ryan was very helpful in resolving the issues. I am definitely going to do any future roof work with Aspen and would highly recommend them.
Jon Hunt
2019-05
Aspen Roofing was able to come out and complete our job of repairing and patching some leaks on the same day we called. This was critical because it was the roof to a restaurant and the leaks were in a place that would affect business that day. They are always very responsive, kind, and do a great job. The spot has not had any subsequent leaks since then. I would recommend Aspen for any roofing needs.
Bryon Coons
2016-05
We met with 9 or 10 different roofing companies trying to find a good contractor to re-roof our 20 year old home. (Original contractor installed awful organic shingles). Of these there were only a couple I enjoyed meeting with to discuss our needs. The main reasons we chose Aspen were;1-We looked at some homes they had previously done,2-Bid was very detailed,3-Aspen wasn't the least expensive but they were far from the most expensive.4-Product, Warranty and method of install was best availableOnce the work started, the workers were good about cleaning up around our driveway each day so we could have access to the garage. It took about 4 days for a complete tear off and re-roof. The only complaint I have is that I had to call them back because the container hadn't been picked up when the job was done. The roof looks great. We are confident it will be the last roof we deal with unless we move. I've already had complements on how good it looks.
Mary Wilding
2021-05
Our architects recommended Aspen Roofing to us after a terrible soffit and fascia job was started by our contractor’s guy. Ryan Brady came out and knew exactly what needed to be done. (Aspen Roofing offers a one piece wide fascia that they customize to your house that does not ripple!) In fact, Ryan came to our job a few times to check on things—he is friendly, personable and the epitome of great customer service. When original roofing guys told us no one could make our chimney caps the way they’d been designed on our plans, Ryan had his guys make them and they are beautiful—definitely a highlight of our house as you drive up our road! Their employee, Jose, was the one to do our job and his work is perfection. We have a vaulted entryway and back patio that my husband didn’t want rivets showing and Jose executed this beautifully. (We get so many comments on his work on those areas!.) Jose even came on Saturday a few times to work—such s hard worker! I can’t recommend Aspen Roofing enough! These guys are truly the best!
Matthew Ostrander
2020-05
We recently hired Aspen Roofing to replace shingle tabs that had blown off in the wind and to repair the roof around our swamp cooler ducting. This was by no means a large job but Ryan found the time to fit us into their busy schedule. They arrived at the specified time and went right to work, requiring little input or attention from me. When the final bill arrived it was for the exact amount we had been quoted. It was really sort of a nondescript project with nothing extraordinary to report in the end other than quality work, but isn't that often what you want from a contractor?This was our second experience with Aspen Roofing and I will continue to turn to them whenever I have roofing needs.I think the best praise that they deserve came from the swamp cooler company we hired to replace our cooler (Concierge Cooler Service). When they arrived to install our new cooler, the first thing they said to me was, "I was so happy to see Aspen Roofing here when we drove up. They do the absolute best work and are easy to work with."
Crystal Upright
2018-05
Aspen Roofing is by far the absolute best roofing, soffit, fascia and rain gutter company out there by a long shot. If I could give them 20 stars I would. We have used them on 2 different homes and every time they have exceeded all of our expectations. They are honest, trustworthy, reliable, competitively priced and the quality of work is top top notch. They are truly truly amazing! They are my roofing, etc. company for life! I HIGHLY recommend them! I assure you, you will not be disappointed.
Brad Moore
2017-05
We were selling our house and discovered from the home inspection we were missing a few shingles from heavy winds on the west side . I never saw the damage since all the shingles visible from the ground looked perfect and none could be seen that were missing.I wanted to get the repair done before the appraisal so I decided to call 4 different roofing companies. One rep showed a day late and quoted an outrageous amount for the repair. One rep kept saying he was coming but the weather was always holding him back. One rep never showed at all and I never heard from them after initial contact.The Aspen Rep (Ryan) said they would be out on a Monday at 11 am to quote the repair. He even called me that morning to say he was running a couple minutes behind. Within hours he emailed me a quote and told me to call his office to get on the schedule and make the 30% down payment. I explained the situation to the office and in 3 days they had the repair complete. They even gave me a certification for the appraiser.Fast, courteous and responsive. That is my idea of customer service. Thank you!
Beverly Hanson
2015-05
Aspen Roofing recently finished a total re-roof on my rental duplex. Everybody was very professional and responsive. Their attention to keeping the site clean was very important to me as a landlord, and they did a great job. Their communication was also good, as they contacted me with the (too many) problems they encountered when removing the old roof (which was very poorly done). I can sleep at night now knowing I have a great roof that will last as long as I own the property (and for many years beyond)!
Jason Rock
2016-05
I had a great experience with Aspen. I took bids from 5 roofing contractors before settling on Aspen and the reason I chose them is because of their communication. They backed it up by doing a great job removing my roofing and installing a beautiful new roof, gutters, aluminum fascia and soffits.They worked fast, and kept the job site extremely clean so I never felt my life was compromised during their work.I would recommend Aspen to anyone I know that's looking for a roofing contractor.Thanks to everyone at Aspen Roofing!
Doug & Julie Howell
2016-05
I investigated many roofing companies, too many. I went with Aspen because they were the most professional and the most thorough. Jon was very patient with all my requests, followed up quickly, and addressed in detail every question and concern I had before I agreed to have them do the job. The roofing crew was careful to do the job properly and they were pleasant to work with (Rafael and Luis). I had them do a small shed roof over the front door in copper, just as an accent piece for the house. Jon was excellent in describing options, meeting with me to show me samples, etc. Eduardo, the copper technician, was absolutely fantastic and a real pleasure to deal with. He took the time to make sure that everything was just perfect, answered my questions, and made adjustments to be sure the copper was perfect and that I was happy with it. Everyone I worked with at Aspen (President, crew, production mgr, office staff) were great. Aspen went beyond the mark for me and I highly recommend them for your project.
Kathy Nielsen
2022-05
Stellar service form start to finish. Ryan was extremely knowledgeable with our metal roof system that was improperly installed by a shoddy contractor who left us high and not so dry. Chris and Levi showed up on time a went above and beyond with professionalism and integrity. We hope we won't need Aspen Roofing again anytime soon but if we do need a roofer, we'd call them again in a heartbeat. Thank you Aspen Roofing!Service: Roof repair
Daniel Love
2016-05
Absolute top-notch service. I could not have asked for more attention to detail or better quality of work. Our new roof and all associated trim looks fantastic! Aspen's crew even took the time to protect our landscaping and completely clean up after themselves. Deciding on a contractor for a roof or otherwise is a tough chore, especially when you're spending a good deal of money. Believe me when I say you will get more than your money's worth with Aspen (and no, they didn't tell me to say that).
Bettina Allen
2016-05
Aspen Roofing truly is the best! Ryan took his time on our bid and pointed out trouble spots that no one else found. He was up there for over an hour! Wow. We received a professional and detailed bid. Scheduling was quick, surprisingly so. When the crew showed up, they did a great job and didn't leave any messes behind. They even replaced both of our skylights! From the matching flashings to the shingles everything was top notch. We truly have THE best looking roof in the neighborhood and most importantly true peace of mind from a job well done. Thank you Aspen!
Michael Preece
2015-05
My initial experience with the representative of Aspen roofing was different from the initial meeting with three other companies from whom I also requested bids. Aspen's rep brought samples of the types of gutters and down spouts and made several helpful suggestions before I even had to ask the questions. A very professional group. The removal of the old gutters and installation of the new went smoothly and right on schedule. Highly recommend this company.
Chris L
2016-05
We recommend Aspen Roofing, a Certain Teed Select ShingleMaster, for your home roofing needs. Their crew was meticulous, performed daily site clean up, even positioned the ladder as not to damage the new rain gutter, and met all of our roofing and fascia needs. It's the little things that really add up to quality service. Truly a very professional organization. And, completed before the first snowflake fell. Thank you Aspen roofing!
Manager RK Property Services
2019-05
Thank you Ryan and Aspen Roofing! These guys are always on time and budget. They have a professional look and attitude. Our roof was more then 50 squares with 12 different pitches there are only a couple of roofing companies in the city that can do a job like ours and it looks perfect! Feel free to contact me anytime as a reference we will use you again on all of our roofing needs!
Troy Brosten
2016-05
I replaced the evaporative cooler on top of my house. The new building codes required that the upducting be raised for the new cooler. So there was a patch job that needed to be done. It took a few days to get the job scheduled with Aspen Roofing but then they called me almost two weeks before the scheduled work date and had an opening that day. They did an excellent job. The employees were kind, courteous, and professional plus their roof repair was outstanding and they cleaned up afterwards.The price was reasonable and the service was excellent.
Jayne McDonough
2016-05
We have used Aspen Roofing for a complete re-roofing job on our 1896 Victorian and now some smaller repairs on a 1964 Mid-Century home. Both jobs were done on time and extremely well. Ryan Brady is very knowledgeable and provides great customer service. I would highly recommend Aspen Roofing for any roofing project.
John M
2015-05
Aspen Roofing recently took care of some minor roofing repairs for me after a wind storm. They were out quickly after I called to look at the damage and make an estimate, and gave me a detailed explanation of what the repair would involve. Ash also took the time to show me several interesting things about the state of my roof in general (both good and things that might require maintenance or improvement in the future). The time and detailed information was much appreciated. The repair itself was done quickly and satisfactorily, and held up to another round of significant wind the very day it was done.
Rick Krause
2019-05
Recently I called Aspen Roofing to fix my old roof that was needed repair badly especially the flat part of the roof. They re-shingled the sloped roof and fixed the concave flat roof and it only took a couple of days! I went with their recommendation to have functional vents installed and also opted for new gutters. Honestly, I couldn't be happier! My home looks much better than it, but better than that I have peace of mind knowing that my roof was repaired correctly (and it also eliminated a musty wood smell that permeated my home before). Highly recommend!
Ryan Church
2018-05
I have been working with the Aspen Roofing team for many years. These guys are reliable and professional. Ryan Brady is fast to respond and has a quick turnaround time time on bids. I recently called them to fix some ice damning i had on a downspout, they were out the next day to fix it. Please support this great local business.
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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