American Roofing Company

DJ Bruhn

2024-01

I have been a professional property manager for years and have high expectations for contractors. American Roofing meets and often exceeds those high standards and expectations. Four things that are very important to me are that the work is completed on time, the job site if safe and clean, fair price with quality materials, and the workers are respectful of the property and tenants. I can honestly say that American Roofing meets all of these requirements and when I needed a new roof on my home, they are exactly who I hired for the job. I highly recommend this company. Take my advise and give Andrew a call, he will take good care of you.

T. M.

2023-11

Great company to work with, easy to schedule and job done sooner than expected. Team delivered shingles day before install and job was completed next day. Crew of three did a great job and new shingles look great. Thanks for a job well done. Just in time for the winter weather.Service: Roof installation

Keri McAffee

2023-08

UPDATEAmerican Roofing reached out to me to address the concerns in my review from July 31st. A team came to my home on the 31st to remove the construction debris, the office manager, Joni, called me to apologize and remedy the situation. The next day (August 1) the fascia was replaced, the roof was inspected for completeness and additional work was done to close a gap between the roof and a patio overhang.The individuals who followed up to remedy my concerns were professional and thorough. The roof looks great and I appreciate the efforts to address my concerns so quickly!Our salesman, Matthew Yorgason, stated our small home could be reroofed in one day.Work began the last week of June, u July 31st, the workers have disappeared and left a lot of equipment. The work is not done. Workers would come to our house after 10pm about working the next (we think, could not understand them as they struggled with English). Left equipment in driveway blocking access to garage.Job included replacing rain gutters, they we're replaced on the garage, which was NOT part of the work order or plan.Removed siding from front of house with no explanation about repairing this damage.Worst roofing company! Sales team lies and both the sales team and workers will disappear on you!

jeff christensen

2024-04

These guys are incredible!, affordable, timely, and competent. This is the go to roofing outfit for commercial roofs. Our tenant has rarely been happier and all the problems created by the last roofers are permanently remedied. Thank You!

Amber Brundage

2023-12

They replaced the TPO roof on our 21k sq ft commercial building and did a fantastic job. They were on schedule and quick. I have been so impressed with how quickly they have responded to warranty items. 100% recommend

Siobhan Billingsley

2023-08

I work for a property management company and we use American Roofing frequently. James has been absolutely amazing to work with, I honestly can't say enough good things about him! He responds quickly, provides updates, explains the process, and has great communication with the homeowner as well. On top of that, American Roofing has a great warranty and their bids come in lower than other companies. He makes my job so much easier as I know I don't have to worry about him not only getting the job done, but getting it done right the first time. If you need someone for roofing or gutters, James is your guy!

Sheila Privett

2023-09

I needed to have my roof checked because of some water build up but come to find out it was due to needing more of a slope with the gutter. There was no charge for them to come out and inspect this problem and give me their recommendation.Caleb was the technician who did this service and was very polite and professional. I would highly recommend American Roofing who redid my roof 10 years ago but didn't hesitate to assist me.

Mike Mohr

2023-10

Just another unreliable roofing company. It took several calls to get someone to actually show up to assess my issue. Said I'd hear back soon with an estimate. But never did. My further calls were ignored. I now recommend Angi. It was a total opposite experience.Service: Roof inspection

Erik Thomas

2023-04

We had our roof replaced after the big wind storm in 2020. We acknowledged damage from a previous leak on our roof. Our roof was replaced and James Householder was great with our new roof but with the existing leak under our new roof James ghosted us. We called multiple times and left multiple messages with zero follow up.Follow-up:American Roofing and James reached out after writing this review. They went above and beyond to get our roof fixed. We would recommend and use them for future roofing needs. Thank you.

jeff taylor

2023-04

Caleb and his team at American Roofing are simply the best. I've used American Roofing on two commercial jobs and a small TPO project and they have been wonderful to work with. They were on time, on budget and highly professional. Finally a roofing company I can rely on with one phone call. Thanks guys!Services: Roof repair for storm & wind damage, Roof damage repair

Christy

2023-04

**Updated to Add: Matt & American Roofing honor their warranty and responded quickly to my call to assess and determine the cause of a leak. Matt has always been exceptionally courteous, kind, communicative, and responsive which is why I highly recommend him and American Roofing to others.**I’ve worked with multiple other roofing companies who were not professional, responsive, reasonably priced, and/or honest. So, after requesting estimates from 6 separate roofing companies that were recommended to me, I hired American to do my tear off and roofing job and I’m SO glad I did!! I hired American because of the superior materials they used, superior detailed & thorough workmanship offered, the competitive pricing for the value provided, and because their company has been around for a long time giving me greater confidence that their company will be around to honor their warranty if there are any future issues with my roof.I worked with Matt Yorgason who was exceptionally helpful in providing me with information about my options and what he recommends and why. The roofing crew & finish carpenter were all professional and did very good work. Matt was very responsive to my questions and requests, ensured that all the agreed upon work was completed and that I was happy with the finished product, and was friendly and easy to work with. I appreciated Matt’s honesty, transparency & responsive communication throughout the process and I will confidently use them for any future roofing needs. Thank you, Matt and American Roofing!!

M B

2024-03

On 03/15, this car had passengers who threw a bag of tools at my boyfriend’s head and hit his car purposely (hit and run). It’s been reported to the police.Haven’t heard from the company themselves, even though I passed along my boyfriend’s information the night it happened.

Jenny Burrell

2023-04

We had American Roofing install a roof with 4 sky lights and complete siding and gutters on a new detached garage and it turned out great. Excellent customer service and excellent craftsmanship. All around a great experience! Highly recommend

Leslie Anderson

2018-04

We have been very impressed with the process we went thru with Gavin May replacing our roof on our house. We love the quality and look of our new roof. We would recommend him to anyone looking to repair or replace your roof.

CHRIS RASMUSSEN

2018-04

Very happy with American Roofing. Gavin was good to work with on the bid process. He was thorough on the products that were available and pricing. I had 5 separate quotes to replace the roof on my house and while the quote from American was not the lowest it was comparable and I felt comfortable with Gavin. The Crew was very professional and fast. I had one issue with a roof vent that needed to be addressed when they were complete. It was taken care immediately and without hesitation. Again very pleased with my new roof and would recommend American Roofing to others.

Lera Johnson

2020-04

American Roofing did a great job on my roof. After beginning my job, I encountered problems with a awning that had been attached to my roof which needed to be torn down and replaced and they worked with me in waiting until my insurance took care of the issue. I was truly impressed with how everyone I encountered on my job was more than willing to make sure that I was happy with everything and that my shingles were replaced to my satisfaction. Gavin was a pleasure to work with and I will certainly recommend him and American Roofing to my friends and family. Thank you again for a job well done!

Sebastian Sturdevant

2018-04

I had a wonderful experience with American Roofing. Andrew was informative and professional, and he helped me through the process skillfully. My roofers actually were able to come about 7 weeks early! They were the nicest and most efficient guys, and they did a fantastic job on my roof. The rain gutters also went up nicely, and my house looks so much better because of these improvements. I highly recommend American Roofing!

Robert Flores

2017-04

I would like to first & foremost comment on how professional Gavin is/was and how refreshing it was to work with an individual who is transparent, honest and genuine. Even before he got onto our roof to inspect the task at hand, he was very professional from jump! American Roofing did an outstanding job on our roof repairs and we will be recommending their services to any and/or all of our friends & family for all roofing needs, without reservation! I was MOST impressed with Gavin's honesty when he stated that our roof shingles still had (3-5) years worth of use, without deceptively just suggesting that we replace them in order to "up sell" & generate a larger work order. It's hard to find this type of integrity in contractors nowadays and I'm glad that we decided to use American Roofing. Keep up the great customer service & work quality!!!

James Judd

2020-04

I am very pleased with my new roof! Everyone I worked with at American Roofing was professional and responsive including the poor guys doing the hard labor on the hot days. I really appreciated them being willing to work with my schedule. The mess was minimal and was cleaned up quickly.I was very pleased when doing the final walk through that Jon offered to seal up a portion of my stucco that wasn't even part of the responsibility! American Roofing definitely believes in leaving the customer with quality product. I am confident my roof that will last for many years to come.A sincere thank-you for the care you put into doing a quality job on my house!

Cathy Savage

2017-04

I am so happy with American Roofing and recommend them to anyone looking for a roof. I had bid out 6 different companies, and decided on American Roofing after talking with Andrew. He was so patient and thorough, but mostly I appreciated his integrity. He always returned my phone calls and followed up with me to make sure everything was up to my satisfaction. The workers were always polite, on time, and clean.I also used American Roofing for some gutter needs, and was extremely happy with that department as well. I would definitely use American Roofing again, and recommend them to anyone looking for a company that takes pride in their work and service.

Paula Tooman

2017-04

We have had the best experience with American Roofing!From the initial meeting with Andrew, to the finished roof on my home, we had absolutely no problems. We were very pleased that the workers cleaned their mess up each day before they left, and they had my beautiful roof done within 3 days. The cost was exactly as quoted, with no surprises. I highly recommend this company to all my friends and family!

Alisha Upwall

2017-04

We weren't sure what we were getting into with our new house. With signs of leaks and missing shingles, we needed to ensure that it was fixed sooner rather than later. I got estimates from three different roofing companies prior to choosing American Roofing. I went with them because Andrew was a great communicator who explained things well. American Roofing is also a family owned business and their prices were very reasonable (gutters for the house were about the same of one other roofing company, but to replace the whole roof was a bit higher than what one company wanted to just fix the back side).During the project, we had to deal with some weather issues, but the crew was working right when they could and were timely with work. Everything was kept clean and you wouldn't know they had been there except for the beautiful roof and gutters left behind. Andrew has been fantastic to work with. He consistently has gotten back to me about my questions in a timely manner. Thanks, American Roofing!

Jean Asay

2018-04

American Roofing was amazing to work with! Gavin was the best person I have ever worked with. He explained the different options they had and gave us an estimate for each one. He took time to answer all of our questions no matter how silly some of our questions may have been. The work performed was high quality and was completed quickly. The roofers did an excellent job of cleaning up. They were even nice enough to pick up some tree branches we had cut down the week before and dispose for us. And we didn't even ask them to do that. I had someone come to our door and ask who had done our roof because it looked so great. I was please to tell them that American Roofing had done the job.

Elaine Francis

2019-04

Gavin May was the best. He was very professional, answered all questions, he is polite, and excellent to work with. We have received many compliments on our new roof from friends, family and neighbors. They asked who did the roof because of the quality of the work, and how excellent the crew was that completed the work. The workers who did the soffit and fascia and rain gutters were amazing, along with the roofing crew. They were all professional and very helpful, and answered all questions. Our salesman and American Roofing both received 5 star rating from us. We would recommend to everyone to use this company and salesman for their roofing project.

Mike’s Barbi

2020-04

Gavin, with American Roofing, was great to work with! He was prompt in making the initial appointment, offering to win our business. He was very knowledgeable about American Roofing, roofing projects and shingles. American Roofing ended up offering us the best quote with the same quality of shingles the competitors offered. Once the job started, we knew what to expect, all the way until the job was completed. The crew was very thorough with their clean up, taking time everyday to collect any stray nails or trash. We are very satisfied with our new roof and would recommend American Roofing for any and all of your roofing needs!Michael & Barbra Stanger

Amberly L

2019-04

Our entire neighborhood was hit by a massive hail storm at the end of the summer and everyone needed new roofs. We had heard great things about American Roofing and decided to use them for our repairs. Andrew was great to work with and made sure that our insurance appraisal covered the cost of all of the repairs that were needed. He also checked in with us a few times when he was in the neighborhood and saw us outside and while the crew was working on our roof.We were very happy with the work that was done and the way that our requests and preferences were accommodated. We also had our gutters replaced through American Roofing and were extremely pleased with the job that was done. They went above and beyond and were quick to come back and add something that had been overlooked the first time they were there.We've suggested American to a lot of neighbors who were in our same situation and those neighbors have used them and loved them as well!

Harlyn Oman

2020-04

What made this experience best was the American Roofing representative we worked with; Mr. Gavin May. To sum it up, Gavin was easy to do business with. He was knowledgeable, friendly, and helped to get an insurance claim on my roof. He inspected my roof and gave me advice on how to proceed. He also made his time available for my claim officer and was more than willing to do what ever was needed to help him. After the job was completed, Gavin visited again just to ensure everything was 100% satisfactory. Excellent customer service by Mr. Gavin May :-).

Lucas McFarlane

2022-04

I have not reviewed a business in quite some time on google, but felt as though I needed to leave one for American Roofing.The beginning of the process started out really nice. I think our sales person was very pleasant and helped us get the best possible deal on a roof with more premium shingles. After winter, the roofers began in March.The roofers worked very quickly and made a pretty big mess, although they did an excellent job of cleaning up after themselves. The shingles and flashing looked and still look awesome. This is when my experience with American Roofing turned more unpleasant...It took nearly 3 weeks for the gutter crew the American Roofing was using to come out and install the gutters. During those weeks I began to notice the dead-spots in my backyard from where the roofing crews generators leaked gasoline and killed parts of my lawn. No big deal, I just had to dig it up and replace the sod.When the gutters were installed, one section was installed very poorly and they forgot to install the gutter along our detached garage. During all this time I kept remembering that when I talked to our salesperson, we discussed only replacing some sections of the gutter. So why were we replacing all of them? The next MONTH was phone tag with American Roofing trying to get them back out to fix and finish the gutters on our house. It was most frustrating when our sales rep would tell us someone was coming out to finish, but they never showed up.We left for vacation mid-May, and they had the gutters completed in our absence. I really wanted to be there to talk about what I thought needed fixing. Thankfully, everything looked fine when we came back.I think we got a good deal; but, I don't know if I could recommend American Roofing to my friends. The shingles look good and the gutters were eventually finished, but our communication and customer service experience was overall extremely negative.Get a bid from American Roofing, but definitely make sure you shop your other options.

Kevin Denos

2018-04

We had a great experience with, American Roofing. Andrew Yorgason made us feel very comfortable and at ease. His Knowledge was very reassuring. American Roofing came 5 weeks earlier than we expected (which was very appreciated by us.) The roofers did an amazing job and our roof looks beautiful. We can't thank them enough for all their hard work. We would highly recommend American Roofing to anyone needing roofing work.

Tiffany Creason

2018-04

Wow, I can't believe how great American Roofing has been! They were excellent! Not only did I receive amazing customer service, but they were so efficient and finished my roof quickly. It's so great to work with a company that can be trusted. My roof looks awesome! James helped my husband and I every step of the way. He helped us select the perfect roof and style, helped deal with everything and explained thoroughly the entire process. He made it so easy, I couldn't believe it! James is seriously a guy you want to work with and will do right by the customer. It's nice to find a company and people that look out for their clients.